Many PMs have to balance supporting an existing customer base with infrastructure, platform and general enhancements while innovating to increase sales and market share. You can never do it all with the limited resources you have. A facilitated discussion on this topic would be useful

1. Innovation vs. Stability Facilitated discussion: How to balance innovation vs. stability with limited resources Chris Eben Director, product management Actuate Corporation

3. Why we should talk about this

4. Starting with my story

5. Some points for discussionSession Agenda

7. What brings you to this session?Who and Why

8. Why we should talk about this

10. Mature and competitive market place

11. Large and diverse customer base

12. Small Development team

13. SDLC = ½ Agile + ½ WaterfallStarting with my story...

14. Finding balance Balance Infrastructure Innovation Typical Trajectory Time and # Customers

15. Does Product Management own stability? Building balance into your roadmap Sell infrastructure projects to stakeholders More Features ≠ Innovation Finding the Balance

16. Can innovation be process-driven? Does innovation have to be driven by the typically chaotic environments of startups? How can large companies innovate? Is Agile methodology the silver bullet? Any experiences of using Agile methodology to drive innovation? What works and what does not? Finding the Balance

17. Twitter @ceben #pct2010 AND #balance www.eben.ca I’ll blog about this discussion chris@eben.ca Email me with follow-up thoughts/questions Keep the conversation going