1.
How
is
your
business
running?
Do
you
have
to
look
at
your
balance
sheet
to
answer
this
question,
or
do
you
have
the
answer
at
your
fingertips?
When
this
question
isn't
related
to
your
financial
results
but
refers
to
your
processes
and
performance,
bookkeeping
can't
help
you;
only
a
process
analysis
can.
The
classic
form
of
process
analysis
–
through
observation
and
having
people
survey
other
people
–
is
expensive
in
time
and
money,
causes
disruption
and
unrest
within
the
business
and
produces
results
which
are
only
a
subjectively
slanted
section
of
reality,
since
processes
are
digitally
based
and
supported
using
tools
such
as
ERP,
CRM,
BPM
and
other
transaction
systems.
Our
innovative
and
IT-‐supported
form
of
process
analysis
produces
results
which
are
100%
accurate
compared
to
classic
process
analyses
yet
brings
time
and
cost
savings
of
up
to
70%.
These
process
analyses
can
be
easily
repeated
as
often
as
desired
without
much
effort
and
are
the
prerequisite
for
a
continuous
improvement
process
in
your
business.
The
technology
used
by
ProcessGold
is
called
"process
mining".
In
order
to
analyse
processes,
we
require
only
the
standard
log
files
of
the
IT
systems
in
use,
which
contain
information
about
who
(users)
did
what
(process
stamp)
when
(timestamp)
during
which
business
transaction
(case
ID,
assignment
or
order
number,
for
example).
These
data
enable
a
reconstruction
of
the
processes
and
provide
a
wealth
of
information
about
each
individual
business
transaction
(procedure,
persons
involved,
running
and
processing
times
and
so
on).
An
animation
of
all
business
transactions
provides
a
hitherto
unknown
visual
representation
of
the
manner
in
which
your
business
is
really
running
and
reveals
immediate
optimisation
potential.
The
technology
is
so
capable
that
the
process
does
not
have
to
be
described
ahead
of
time;
it
is
automatically
generated
by
the
system,
using
mathematical
algorithms.
The
rapid
and
precise
analysis
enables
the
detection
of
problems
and
a
rapid
and
precise
intervention
at
the
correct
juncture
within
the
process.
Once
the
data
and
log
files
have
been
prepared
and
analysed,
a
repetition
is
possible
at
any
time
using
current
data,
with
little
effort.
You
may
then
monitor
and
analyse
particularly
important
processes
on
an
ongoing
basis,
using
the
so-‐called
process
portal.
For
this,
the
data
are
exported
from
the
transaction
systems
at
pre-‐defined
intervals
and
analysed,
and
the
results
are
provided.
Such
a
process
portal,
based
on
process
mining,
is
the
ideal
basis
for
a
continuous
improvement
process
in
your
business.
Through
its
high
degree
of
flexibility,
process
mining
is
suitable
for
the
analysis
of
any
process
and
for
all
industries.
The
work
of
process
owners,
as
well
as
your
colleagues
from
IT,
audit,
operational
excellence,
Six
Sigma
and
quality
management,
can
be
particularly
well
supported
using
process
mining.
If
you
would
like
to
learn
how
to
make
use
of
process
mining
for
the
analysis
and
optimisation
of
your
business,
we
are
available
for
a
discussion
and
a
presentation
at
any
time:
ProcessGold
AG
Rudolf
Kuhn
Robert-‐Koch-‐Strasse
116d
CEO
65779
Kelkheim
(Taunus)
Tel
+49-‐178-‐8855-‐528
Germany
rudolf.kuhn@processgold.de
www.processgold.de
