This document provides an overview of PrintersPlus and the services they offer related to print and imaging solutions. Some key points: - PrintersPlus presents itself as an expert partner that can help clients optimize their print fleets through services like discovery, print rationalization, and managed print services. - They position themselves as an agnostic solution provider that works with multiple manufacturers to create unbiased solutions tailored to each client's specific needs and goals around cost savings, security, workflow improvements, and reducing environmental impact. - PrintersPlus' discovery process involves assessing a client's current print environment and needs, analyzing usage and opportunities for optimization, and developing a customized plan and recommendations. - Solutions typically focus

2. TABLE OF CONTENTS
Message from the President .................1
Find the Right Partner...........................2
Discovery Services ...............................4
Print Rationalization ..............................7
Managed Print Services........................8
Smart Solutions...................................10
Essential Services ...............................11
Going Green........................................12

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Message from the President
New innovations that optimize how we work can be as exciting as they are
overwhelming. Through no fault of our own we assume transformation is difficult.
It’s easy to embrace the benefits of transformation, but the desired state seems
hard to reach.
At PrintersPlus, we make it easy to work smarter.
• Do not start fresh!
• Stop buying more!
• Leverage your existing investments!
• Stay away from long-term contracts!
Today’s new technologies are designed to work with your existing investments. By
modifying your existing set-up, the desired state is easily attained. Make sure you
engage the solution provider that built it or a specialist that lives and breathes it.
The right partner is all it takes. Collaborate with us!
• PrintersPlus best practice approach achieves immediate savings.
• PrintersPlus leverages the right vehicles to sell/service print solutions.
• PrintersPlus is the largest print and imaging provider to the Government of
Canada.
The beautiful thing about innovation is that it gives you options. And our goal at
PrintersPlus is to highlight the best ones. Change does not have to come with a
high price tag. Let us show you how.
AleC Milne
President, PrintersPlus
“The beautiful thing about innovation
is that it gives you options.”

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If you are spending six minutes to save $1,
you are working for LESS than minimum wage!
Find The Right Partner
A Trusted Advisor
The smartest business decision you can make is to hire qualified people. A
specialist who can provide sound advice and facilitate your requirements can save
you money and help your organization run smoothly and efficiently.
Since 1995, PrintersPlus has positioned itself as a market-leading expert in print
and imaging solutions. We also have the knowledge and experience gained from
providing those solutions in every imaginable environment.
An Agnostic Reseller
We have yet to come across a manufacturer that perfectly supports every need or
found a client who is content with a single-branded solution. This is one of the many
reasons why PrintersPlus cultivates strong relationships with leading manufacturers.
Choosing a partner that offers choice is critical. Specialists build solutions to
support your needs. In order to do this, a multi-vendor approach combined with a
manageable solution will not just ensure that every policy, security concern, output
requirement or green objective is met, but that savings are realized.
DISCOVERY
SERVICES
• Fleet Audit
• Consulting
• Data Analysis
• Strategy
Development
FULFILLMENT
SERVICES
• Hardware
Selection (SO)
• Software
Selection (DISO)
• Network
Services
(TBIPS)
GOVERNMENT
GREENING
• Technology Recycling
Programs
• Toner Recycling
Programs
• Carbon Footprint
Reduction
• Waste Management
Services
PRINT & IMAGING
SERVICES
• Call Centre
Services
• “Spare-in-the-Air”
• Warranty &
Post Warranty
• Remote
Management
PRINT & IMAGING
SOLUTIONS
• Print Rationalization
• Managed Print
• Wireless Printing
• Document Capture
and Workflow
• Secure Printing
• Job Accounting
• Consumables
Management

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A Hybrid Solutions Provider
As print and copy technology evolves, so do print resellers and copy dealers.
The merger of these two hardware-centric business segments created a new
type of provider: the hybrid dealer. Leading MPS research experts at Photizo
Group describe hybrid dealers as the robust solution provider that emerged from
traditional copier dealers and print resellers colliding. Hybrid dealers know about
IT infrastructure and specialize in the print and copy world.
The value in PrintersPlus lies in these hybrid strengths. We aim to be trusted
advisors, offering best practices and unbiased, customer-centric solutions.
A Print and Imaging Specialist
When hiring for your organization, you look for the best. You demand quality for
your network, datacentre and computing operations and the same should apply
when reevaluating your imaging and copying needs. A specialist has the ability
to look at your existing environment and recognize the equipment that could be
re-deployed for improved usage. PrintersPlus is the specialist with proven
abilities to reconfigure print fleets for optimal use, and build a plan of attack to
start saving your organization money right away.
We aim to be trusted advisors with best practices
and unbiased, customer-centric solutions.

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Discovery Services
Build your action plan for office printing, fleet audit, team
collaboration, analysis and reporting
Getting the most out of your print fleet is easier than you think. With the right system
in place, you will see an increase in workflow efficiency; costs will streamline and the
reduction of your carbon footprint on the environment will be immediate.
However, many organizations do not have an optimal print environment due to:
• Inefficient office practices and paper-intensive business processes;
• Unnecessary expenses and wasted resources;
• Multiple devices for printing, copying, scanning, and faxing;
• Too many stand-alone devices; and
• Heavy energy use and poor recycling programs.
Innovation in the print and copy world has never been at a greater point than it is
today. You can start taking account of these challenges now, and achieve optimal
performance right away.
Discovery Services
In the literal sense, PrintersPlus discovers what is
right for your environment. Discovery helps us
build comprehensive recommendations that
support the configuration required today and also
prepare for change in future roadmaps. Because
we support you from A-to-Z, this can all be done
at once. That’s the beauty of working with an
agnostic provider that consults, sells and supports
your print and imaging needs.
Fleet Audit
Before PrintersPlus makes any recommendations
on a plan best suited to your environment, we’ll
vist your office and take account of the physical
environment and how users work within it.
Getting the most out of your print fleet
is easier than you think.

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Team Collaboration
PrintersPlus will communicate with your teams every step of the way and together we
will develop a working standard that is viable for today and for the future. We’ll discuss
print, policies and security considerations, green priorities, management requirements,
phased deployment options, and technical support considerations.
Our team will suggest workflow improvements and vertical solutions – if the need
requires – like job accounting for billing purposes or digital-to-digital document
transfer to reduce waste and get employees working smarter.
Analysis
PrintersPlus then analyzes the physical elements, policies and security considerations,
and workflow discussions to produce a final report. Our best practice approach is the
guide to ensuring every element is uncovered.
Reporting
Your PrintersPlus Imaging and Print Specialist will then build a comprehensive plan to
demonstrate where improvements should be made and savings found. A detailed
timeline and phased approach will follow to support every recommendation made.
PrintersPlus best practice approach is applied to every recommendation. Our
methodology guarantees that every element is considered before developing your
print and imaging solution.
Our team will suggest workflow
improvements and vertical solutions...
BEST PRACTICE
PROCESS
PrintersPlus has a
proven methodology
and a phased approach.
This makes sure every
consideration is made,
and implementation is
non-invasive.

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BEFORE*:
Desktop Printers = 50
Stand Alone Fax = 6
Printers/MFPs = 20
Total Devices = 76
Approx. Employees = 132
Ratio = 2:1
AFTER*:
Desktop Printers = 0
Stand Alone Fax = 0
Smaller B/W MFP = 7
(print/copy/scan/fax)
Smaller Colour MFP = 4
(print/copy/scan/fax)
Larger Colour MFP = 2
(print/copy/scan/fax)
Total Devices = 13
Approx. Employees = 132
Ratio = 10:1
HP 5500
Colour Printer
HP 5500
Colour Printer
HP 5500
Colour Printer
HP 5500
Colour Printer
Xerox 5655
MFP Copier
Canon 3245
MFP
Dell 5100
Colour Printer
Lexmark C500
Colour Printer
Colour MFP
Print/copy/
fax/scan
Colour MFP
Print/copy/
fax/scan
Colour MFP
Print/copy/
fax/scan
Xerox 7760
Colour Printer
HP 4600
Colour Printer
T654
Printer
Canon 5050
MFP
T654
Printer
T654
Printer
T654
Printer
T654
Printer
T654
Printer
Samsung
ML4050
Printer
Xerox 7755
Copier
Xerox 7755
Copier
Samsung
ML4050
Printer
Fax
Fax Fax
Fax
Fax
Fax
Colour MFP
Print/copy/
fax/scan
Colour MFP
Print/copy/
fax/scan
B/W MFP
Print/copy/
fax/scan
B/W MFP
Print/copy/
fax/scan
B/W MFP
Print/copy/
fax/scan
B/W MFP
Print/copy/
fax/scan
B/W MFP
Print/copy/
fax/scan
BEFORE*:
Total Cost Per Year:
$604,469
Carbon Footprint per year:
$59,708
AFTER*:
Total Cost Per Year:
$290,431
Carbon Footprint per year:
$26,144
SAVINGS*:
$314,038 per year
or 52%
T654
Printer
T654
Printer
*Analysis is based on a 10-floor assessment.

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Print Rationalization
The Fastest and Most Efficient Way to Achieve Immediate
Cost Savings
Every day, organizations are looking for ways to reduce costs, get greener and
improve workflow. PrintersPlus’ initial discovery will uncover the best way to do
this quickly and easily. Our years of experience give us the ability to deliver the
right plan customized specifically for you.
Print Rationalization is PrintersPlus’ most common recommendation. Also called
right-sizing, this solution is typically a reconfiguration of your existing fleet to
improve workflow or replace those nearing end-of-life. As Print Rationalization
leverages much of your existing fleet and incorporation of new equipment is
reduced; changes are made faster, have lower start-up costs, and will reduce
technology waste.
More often than not our customers have a multi-vendor environment. PrintersPlus
is one of the largest suppliers of the leading manufacturer brands, our pricing is
competitive and our solutions are based on what you need. We are agnostic so
your solution is unbiased.
Every recommended solution takes into account each objective discussed during
discovery. This means your process of rationalization will achieve common
objectives like:
• Immediate and long-term print reductions;
• Streamlined print operations for improved security;
• A predictable way to more efficiently manage your budget;
• Freeing up internal resources so they can work on other focus areas;
• Productive printer service to minimize downtime and end-user interventions;
• Reduced energy consumption through device consolidation; and
• Workflow improvements and significant cost saving solutions.
We don’t just look at your situation today, we also take into account your future
needs. We will find ways to save you money and sustain you for the long term.
PrintersPlus is a leader in print rationalization techniques and can deliver the right
plan for any customer.
We will find ways to save you money and
sustain you for the long term.

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Managed Print Services
Managed Print Services (MPS) is the ‘big boom’ in the print and imaging world today.
If you haven’t already heard of it, you will soon enough. Everyone is selling it. Google
it and find pages of varying definitions, new breeds of print consultants, different
ways to bill, and slick solutions that tout great ways to optimize print fleets.
Though this clutter and solution ambiguity, the research firm Photizo Group defines
MPS best, “managed print services is the active management and optimization of
document output devices and related business processes”.
Without a doubt, MPS is the fastest-growing solution in the print and imaging market.
There are strong benefits to customers and recurring revenue potential for providers.
But while it may be the fastest-growing solution in the print and imaging market, it is
important to realize that MPS may not be the best solution for everyone.
PrintersPlus recommends MPS solutions to customers when:
• IT resources are lacking and outsourcing is requested;
• Budgets are consolidated and divisions want an enterprise-wide service;
• Vertical solutions are requested that require increased management; and
• Unique requirements require a single branded platform.
Let’s consider some of the complexities around the MPS model:
• A significant organizational change that is relatively high profile in nature;
• Hidden costs around the internal labouring required for process support;
• Top down stewardship to support change management;
• A steep learning curve for users needing to work with the new devices;
• Longer wait times for immediate cost savings; and
• Added security is required to support remote management.
BENEFITS PRINT RATIONALIZATION MANAGED PRINT
improve Workflow 4 4
Reduce Waste 4 4
Manage Consumables 4 4
lower Costs 4 4
Decrease Service Downtime 4 4
improve Security 4
Simple Deployment 4 4
Outsourced Management 4 4
Remote Management 4

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PrintersPlus typically recommends MPS solutions to corporate customers because
the structure of government organizations makes deployment complex. That being
said, if your organization wants a managed print service, PrintersPlus can take you
there. We know government, the nuances of the procurement system and have
security cleared specialists in-house to facilitate an MPS rollout.
Regardless of the solution being implemented, PrintersPlus Discovery Service is the
first step.
A Realistic Approach
PrintersPlus has strong ties with the manufacturing community but the
recommendations we make are customer-centric. While we appreciate our
manufacturers, it is rare that we recommend a single-branded solution. We make
use of your existing investments first, focusing on improved workflow and cost
reduction. Our Managed Services Approach is simple and supported by
around-the-clock management to avoid downtime.
Security is at the forefront of any
remotely managed IT solution.
PrintersPlus leverages an exclusive
relationship with a network and security
detection manufacturer to make sure
there is no risk to your environment.

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Smart Solutions
to Support Every Print and Imaging Need
Whether you decide to rationalize your print fleet or have it completely managed,
PrintersPlus still offers solutions to support every process requirement.
Document Capture and Workflow
Reduce the time, costs and hassle of capturing, managing and securing documents
with fast and efficient multi-function devices like all-in-one scanners and printers.
Secure and Confidential Printing
Using alphanumeric keypads or swipe cards will ensure that confidential information is
secure until needed. Printed copies get produced in a secure manner.
Job Accounting
Get informed on exactly how much your office is spending on printing. Job accounting
is an easy way to track usage by users and departments with real-time information.
Remote Monitoring and Management
Protect your network against vulnerabilities with around-the-clock monitoring and
management. Enable your organization to respond to, or prevent, network security
issues.
Wireless Printing
Whether you are running out of the office to catch a flight, putting the finishing touches
on a presentation or printing tickets to GTEC, wireless printing is your solution. No
longer dependent on device software, wireless printing makes it simple to print emails,
web pages, and documents from your tablet or wireless device.
Consumables Management
Take control of your output supplies by constant monitoring of supply levels combined
with timely ordering and delivery.

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Essential Services
Guardian Support for Investments Made in Imaging and Print
PrintersPlus is your printing and imaging solution specialist. Our comprehensive
understanding of everything from printing to document management and all related
IT products and services, has earned us a reputation for knowing the landscape, for
understanding client environments, and for staying innovative and client-centered.
PrintersPlus offers a scalable portfolio of services to run and manage your fleet.
Tailored to individual organizational requirements, it can complement existing
IT services if moving forward with a rationalized plan, or take over full operational
responsibility, if a managed service is desired.
Our essential services model follows these critical elements:
• Optimize: Pro-active service, remote and
on-site, automatic delivery of consumables
and replacement parts.
• Monitor: Continuous supervision of all
networked and locally attached devices
(managed or otherwise) to monitor the
machines' utilization, status and alerts.
• Manage: Regular management reports for
managed service or otherwise, proactive
review meetings, and continuous improvement
pursuits.
PrintersPlus also offers these dependable and cost-effective national services:
• Call Centre Services;
• Spare-In-The-Air Warranty Programs;
• Consolidated Billing; and
• Warranty and Post-Warranty Support.
We offer a scalable portfolio of services
to run and manage your fleet.

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Going Green is Going Mainstream
Government is serious about greening, moving from green specs in
bids, to departmental initiatives driven by executive leadership, and
tied to bottom-line goals.
If you have not been tasked with reducing the environmental impact of your print
fleet, it’s likely you will be soon. PrintersPlus sees this trend in government
departments across Canada.
We know that what is good for the environment is good for business and, like you,
are concerned about the environmental role technology plays. That is why
PrintersPlus is focused on empowering customers to adopt green print practices at
work, and pay our earth forward by:
Reducing Waste • Cutting Carbon • Recycling Supplies
Going green supports the environment and
reduces overhead costs too!