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Fast Forward to 2013
Destination Marketing via SEO


    “Staying ahead of the curve in Irish Tourism with the
     biggest Irish Diaspora event – The Gathering – has
      never presented as much opportunity or as many
                         Challenges”
                                            Anton Mannering,
                                                 David Quaid
What is SEO?
• SEO is the presentation of information and
  data so that a search engine can best
  understand it
• Its also the understanding of how a search
  engine prioritises websites to give the *best*
  result to users
• You cannot improve your SEO on your own –
  3rd party validation is critical
Google Zoo
• Google is a rich set of tools that have grown
  up and been added to since the original
  search engine invented in the late 1990s
• Google now indexes 30 trillion pages and
  serves up more than 100 billion searches per
  month.
• YouTube servers up another 40 billion
Google as a platform
• True size is impossible to quantify
• October 2012: Alexa.com ranks Facebook.com
  as the first to displace Google as #1 in terms of
  Visits
• But it doesn’t take into account
  Google.co.uk, .ie, fr....
• It also excludes
  Google+, YouTube, Gmail, Android. Actually –
  nobody knows...
Results
• Roomz predicts 70% of bookings are made via
  Google
• Other sites predict 90% of traffic is still search
  based
• Its mega critical
Zoo Pets
• Google’s Panda and Penguin are making news
  for all the right reasons
• Good news for people who build their own
  sites and content
• Mostly – build your value proposition = build
  your company
SEO as it is and should have
            been
• What is your true value proposition?
• Where do you really add value?
  – What you set out to do
  – What you actually do
  – What people found useful
  – Why you get recommended
  – Problems you solve
  – Target audience
Alpha Set: How consumers think




  Am I buying on price?       Am I buying on service?
Am I buying on exclusivity?
                                                        Am I buying because of a location?
What do you offer?

• Best Price?
What do you offer?

• Best Price?
• Best location?
What do you offer?

• Best Price?
• Best location?
• Best Service?
Summary of sales
• Do people want what you have (high demand)
• Or have you had to create demand
• Have you created demand by
  – Reaching further
  – Dropping your sales price
  – Offering more?
What does the customer
          really want?
•   Price
•   Location
•   Connection?
•   Concierge?
•   Problem solving!
What


SEO?
ITS ABOUT PROBLEM
SOLVING!
Online Marketing
•   Develop Value proposition
•   Drive up awareness
•   Develop demand
•   Offer solution:
    – Be the most searched for
    – Be the easiest to find
Pay it forward
• Are you leveraging off of Ireland as a
  destination or a location?
  – Are you a specific location
  – Or are you a part of selling Ireland Inc?
• Build your content and site around a larger
  offering while still selling core local product
• Who is your target audience and who else is
  targeting them = marketing partnerships
Partners
• SEO and Social are made easier by identifying
  partners
• Co-sell with others is much easier than
  competing with everyone
• If more people want to come to your
  location, your SEO will be lifted by higher
  search
• Those who lead collaboration get pay off first
• Make partners link to you. Make locals link to
  you.
Consumer Choice
• Value = Cheap
• Consumer is looking for
  – Locations
  – Activity
  – Sight seeing
  – History
  – Overcome distance, transport
  – Solve Logistical problems
Dublin always wins?
• Dublin SWOT
  – Airport / International Traffic
  – Lots to do in a relatively small place
  – Budget to suit everyone
  – Well known
Most popular places
• Are outside Dublin
  – Cliffs of Moher
  – Blarney
  – Kylemore
  – Cashel
• In Truth – everywhere in Ireland is local
Hyperlocal
• Make your place riveting because its close to
  everywhere
• Help people know that its easy to get around
  and sell them easy transport
• Your local tour guide needs you – you need
  your local tour guide. Help them and own the
  relationship
Hyperlocal
• Make your place riveting because its close to
  everywhere
• Help people know that its easy to get around
  and sell them easy transport
• Your local tour guide needs you – you need
  your local tour guide. Help them and own the
  relationship
Supporting others
• Makes you look knowledgeable
• Makes you look good
• Makes you findable
• People don’t like writing – massive spend on
  copywriters
• Write content for them – share it and make
  sure they link back
Building your site for SEO
• You can never have too much content
• Writing small is disingenuous to the user
• Search users are expert researchers because
  they use the best tools
• Support tourism bodies and they will support
  you
• Ask tourists what problems they encountered
  BEFORE they came – solve them for others
Building your site for SEO
• You can never have too much content
• Writing small is disingenuous to the user
• Search users are expert researchers because
  they use the best tools        Change your thinking and
                                   misconceptions first
• Support tourism bodies and they will support
  you
• Ask tourists what problems they encountered
  BEFORE they came – solve them for others
Think like your customer
•   Will I be able to see?
•   How can I save on this?
•   I’ve heard about this but I don’t understand it
•   E-mail us even if you’re not staying here and if
    we can answer your questions, we will!
    – Gives you free content
    – Gives you contacts
    – Makes you shareable
Where Social meets Search
• You can raise a profile and awareness via
  Social
• Does your destination have a good Facebook
  page? Are you active on it? Should you be?
• You can measure social effectively via Google
  Analytics
• Effective SEO will drive social engagement
• Effective Social Engagement will drive branded
  and location specific searches
Greatest sweet spot for
       increasing traffic
• Is not the Google AdWords tool – its the
  Google Webmasters tool
• It will tell you what searches, and in what
  volume, your site is already being found for
• And what you’re not ranking high enough for
SIMPLE EXAMPLE
No one has heard of
            Glenties
• If the location isn’t well known “One-Level-
  Up” your marketing.
• If there is no search for “Hotels in Glenties”
  then perhaps you need to rank for “Hotels in
  Donegal”
• Sideways - what is there to do?
Glenties??
• Festivals
• Surfing, Canoeing, Outdoors, mountain
  climbing, hill walking.
• Unspoiled scenery, images
• History
• Literary
• Sport
• People
• Geology

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Fast forward 2013 – destination marketing via seo

  • 1. Fast Forward to 2013 Destination Marketing via SEO “Staying ahead of the curve in Irish Tourism with the biggest Irish Diaspora event – The Gathering – has never presented as much opportunity or as many Challenges” Anton Mannering, David Quaid
  • 2. What is SEO? • SEO is the presentation of information and data so that a search engine can best understand it • Its also the understanding of how a search engine prioritises websites to give the *best* result to users • You cannot improve your SEO on your own – 3rd party validation is critical
  • 3. Google Zoo • Google is a rich set of tools that have grown up and been added to since the original search engine invented in the late 1990s • Google now indexes 30 trillion pages and serves up more than 100 billion searches per month. • YouTube servers up another 40 billion
  • 4. Google as a platform • True size is impossible to quantify • October 2012: Alexa.com ranks Facebook.com as the first to displace Google as #1 in terms of Visits • But it doesn’t take into account Google.co.uk, .ie, fr.... • It also excludes Google+, YouTube, Gmail, Android. Actually – nobody knows...
  • 5. Results • Roomz predicts 70% of bookings are made via Google • Other sites predict 90% of traffic is still search based • Its mega critical
  • 6. Zoo Pets • Google’s Panda and Penguin are making news for all the right reasons • Good news for people who build their own sites and content • Mostly – build your value proposition = build your company
  • 7. SEO as it is and should have been • What is your true value proposition? • Where do you really add value? – What you set out to do – What you actually do – What people found useful – Why you get recommended – Problems you solve – Target audience
  • 8. Alpha Set: How consumers think Am I buying on price? Am I buying on service? Am I buying on exclusivity? Am I buying because of a location?
  • 9. What do you offer? • Best Price?
  • 10. What do you offer? • Best Price? • Best location?
  • 11. What do you offer? • Best Price? • Best location? • Best Service?
  • 12. Summary of sales • Do people want what you have (high demand) • Or have you had to create demand • Have you created demand by – Reaching further – Dropping your sales price – Offering more?
  • 13. What does the customer really want? • Price • Location • Connection? • Concierge? • Problem solving!
  • 15. Online Marketing • Develop Value proposition • Drive up awareness • Develop demand • Offer solution: – Be the most searched for – Be the easiest to find
  • 16. Pay it forward • Are you leveraging off of Ireland as a destination or a location? – Are you a specific location – Or are you a part of selling Ireland Inc? • Build your content and site around a larger offering while still selling core local product • Who is your target audience and who else is targeting them = marketing partnerships
  • 17. Partners • SEO and Social are made easier by identifying partners • Co-sell with others is much easier than competing with everyone • If more people want to come to your location, your SEO will be lifted by higher search • Those who lead collaboration get pay off first • Make partners link to you. Make locals link to you.
  • 18. Consumer Choice • Value = Cheap • Consumer is looking for – Locations – Activity – Sight seeing – History – Overcome distance, transport – Solve Logistical problems
  • 19. Dublin always wins? • Dublin SWOT – Airport / International Traffic – Lots to do in a relatively small place – Budget to suit everyone – Well known
  • 20. Most popular places • Are outside Dublin – Cliffs of Moher – Blarney – Kylemore – Cashel • In Truth – everywhere in Ireland is local
  • 21. Hyperlocal • Make your place riveting because its close to everywhere • Help people know that its easy to get around and sell them easy transport • Your local tour guide needs you – you need your local tour guide. Help them and own the relationship
  • 22. Hyperlocal • Make your place riveting because its close to everywhere • Help people know that its easy to get around and sell them easy transport • Your local tour guide needs you – you need your local tour guide. Help them and own the relationship
  • 23. Supporting others • Makes you look knowledgeable • Makes you look good • Makes you findable • People don’t like writing – massive spend on copywriters • Write content for them – share it and make sure they link back
  • 24. Building your site for SEO • You can never have too much content • Writing small is disingenuous to the user • Search users are expert researchers because they use the best tools • Support tourism bodies and they will support you • Ask tourists what problems they encountered BEFORE they came – solve them for others
  • 25. Building your site for SEO • You can never have too much content • Writing small is disingenuous to the user • Search users are expert researchers because they use the best tools Change your thinking and misconceptions first • Support tourism bodies and they will support you • Ask tourists what problems they encountered BEFORE they came – solve them for others
  • 26. Think like your customer • Will I be able to see? • How can I save on this? • I’ve heard about this but I don’t understand it • E-mail us even if you’re not staying here and if we can answer your questions, we will! – Gives you free content – Gives you contacts – Makes you shareable
  • 27. Where Social meets Search • You can raise a profile and awareness via Social • Does your destination have a good Facebook page? Are you active on it? Should you be? • You can measure social effectively via Google Analytics • Effective SEO will drive social engagement • Effective Social Engagement will drive branded and location specific searches
  • 28. Greatest sweet spot for increasing traffic • Is not the Google AdWords tool – its the Google Webmasters tool • It will tell you what searches, and in what volume, your site is already being found for • And what you’re not ranking high enough for
  • 30. No one has heard of Glenties • If the location isn’t well known “One-Level- Up” your marketing. • If there is no search for “Hotels in Glenties” then perhaps you need to rank for “Hotels in Donegal” • Sideways - what is there to do?
  • 31. Glenties?? • Festivals • Surfing, Canoeing, Outdoors, mountain climbing, hill walking. • Unspoiled scenery, images • History • Literary • Sport • People • Geology