By thinking with your brain you may understand the Business Intelligence Process

1. a.don’t think in the box, think out of the box,
b.don’t think dogmatic, think open,
c.don’t think static, think dynamic,
d.don’t think only “you”, think demanding & disciplined
teamwork,
1.think in your times with tools from the past
2.think about use of information and ways of intelligence
gathering, your way !
Above all
THINK
With your brain

2. Why do you need
BUSINESS INTELLIGENCE ?
Thanks to
Swain Scheps author of
BUSINESS INTELLIGENCE for DUMMIES – 2008 First Edition
Whose text is a mandatory reading for this course
August 2012
Copyright
©Wiley Publishing Inc., Indianapolis – Indiana
©Wikipedia
©2009, 2010, 2011, 2012 My brain

3. In a nut-shell Business Intelligence is
finding out
Who
does
What
When
How
Where
and, above all
Why ?
BE
PROACTIVE and NOT REACTIVE,
DYNAMIC and NOT STATIC
Basically put your C.U. R. I. O. S. I. T. Y. in ACTION & to WORK

4. Business Intelligence essentially is
 timely
 accurate
 high value
 actionable
business insights (an unproven hypothesis)
and the work processes and technologies used to reach them.

5. Good pro-active, efficient and effective B.I.
must follow the
K.i.s.s.s. vs. K.i.S. process
Keep
it
Simple, short, sharp/spotless
not
Stupid

6. Do you know what a S.W.O.T. represent?
Have you heard what the
Plan Do Chek Act
and
Quick and Dirty
processes are all about ?
Are you curious to explore the world of Kanban japanese management ?
What do the terms such as Kaizen, Genchi Genbutsu,Gemba identify ?
Have you asked yourself how you can gather do information
OS.INT
or
HUM.INT
?

7. Strengths (Pluses) Weaknesses (Minuses)
S.W.O.T.
Threats
Opportunities

8. Strengths (Pluses) Weaknesses (Minuses)
Recognize your strenght Look at your « soft spots »
Opportunities Threats
What is an What do you percieve you are afraid
opportunity ? of ?

9. quick & dirty
is
vite et grossièrement
Analyse et/ou réalisation visant à aller rapidement à l’essentiel.
Autrement dit, l’approche Quick & Dirty s’applique a dégager le 20/80
d’une situation.

10. after quick and dirty ?
What are the Strenghts of Q&D ?
Are the Threats represented by Q&D ?
Where do you identify the possible Weaknesses of Q&D ?
Why are there inherent Opportunities in using the Q&D process?
What is the process that you must follow ?

11. Plan, Do, Check, Act (P.D.C.A)
is
Planifier, Réaliser, Contrôler,
Corriger
Processus apprenant l’amélioration continue de la
qualité

12. Courtesy of Wikipedia

13. Kanban is a concept related to lean and just-in-time (JIT) production.
Basically you use what you need and you produce what you use.

14. Kaizen (means change “kai” to become good “zen”) is a Japanese
philosophy that focuses on continuous improvement throughout all
aspects of life.
Basically tomorrow you must strive to do better than
yesturday.
Kaizen is a daily activity, the purpose of which goes beyond simple
productivity improvement.
It is a process that, when done correctly, humanizes the workplace,
eliminates overly hard work ("muri"), and teaches people how to
perform experiments on their work using the scientific method and
how to learn to spot and eliminate waste in business processes.

15. Genchi Genbutsu means "go and see for yourself"
The notion is that rather than simply hear or read about a
problem and make a suggestion for improvement, you should actually
go to its direct location and experience the situation first hand.
All too often an issue is raised on a conference call, in a meeting, in
the board room or even over email.
The right way to operate is put yourself on the line and "go
and see for yourself“.

16. A Gemba is a visit to a User/Customer. The purpose is to :
firstly to observe,
occasionally to question,
rarely to guide or direct,
The visit occurs in the context where the product or service is used, which allows direct
observation of problems that arise, hands-on-solutions that are applied, and
capabilities or services that are never used.
The User is asked to describe what he is doing while he is doing it.
This provides insight into the thinking processes, which often reveal differences
between the customer's mental model and the model of the developers or providers of
the product or service.
The User will often express wishes or needs while working in context that would be
forgotten or suppressed in a different context such as a structured interview or
sales meeting.
The reasons for a Gemba customer visit are, among others :
enhancing the features or usability of products or devices (especially ones
aimed at very broad or very niche consumers)
improving processes or tools

17. In a few words
The Three fundamental of kaizen are :
the shop floor (gemba)
the actual product (gembutsu)
the actual condition or situation (genjitsu)

18. Too many people still make decisions the old-fashioned way : by blending a
pieces and morsels of current information, best recollections of the past,
advice from others, their inner “gut feelings” , and then assessing which path
is likely to give the best possible outcome for the decision at hand.
Decisions drive organizations.
Making a good decision at a critical moment may lead to a more efficient
operation, a more profitable enterprise, or perhaps a more satisfied
customer
That’s why we need Business Intelligence, not because the doctor told you
so!
Business intelligence is using data about yesterday and today to
make better decisions about tomorrow

19. Limited Resources, Limitless Decision
Companies are forced to do with what they have – at all times.
The most precious resource is time.
The marketplace is in constant motion and companies must not only move
correctly, they must move quickly.
Otherwise competitors will fill any available vacuum in the
market, resources will get used up and your organization will
inexorably wither away.
Roads taken and those not taken represent the separation between
successful and unsuccessful Companies.
Better decisions, with the use and help of Business Intelligence, may & can
make the difference

20. Business Intelligence Defined
BI is an activity, tool, or process used to obtain the best
information to support the process of making decisions.
BI revolves around putting computing power (highly specialized software
in concert with other more common technology assets) to work, to help
make the best choices for your organization.
Business Intelligence is essentially:
 timely
 accurate
 high value
 actionable
business insights and the work processes and technologies used to obtain
them.

21. SUMMA
All this will lead you to think
don’t think in the box, think out of the box,
don’t think dogmatic, think open, don’t
think static, think dynamic, don’t think
only “you”, think demanding &
disciplined teamwork, think in your
times with tools from the past
think about use of information and ways of
intelligence gathering,