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Social in SharePoint 2013
On-Premise:
Optimize and Strategize
Beezy – Webinar 2
Maximo Castagno
Product Lead at Beezy
A sociologist with more than 13 years experience observing
how people use technology and designing products based on
that knowledge.
About Beezy
Beezy is the preferred On-Premises Enterprise Social
Network solution for SharePoint 2010 and SharePoint 2013
Jill Hannemann
@JHCherryBlossom
Editor,
Digital
Workplace
Today
Director of
Advisory
Services
10+ years in Knowledge
Management
SharePoint expertise:
information architecture, records
management, content migration,
document management
Culinary project: perfect
pizza dough
About Me
Agenda
• Social and Engagement
• Developing a Social Strategy
• What is Beezy?
• Beezy and SharePoint Demonstration
4
About Portal Solutions
We deliver Digital
Workplace Products
and Solutions that
help organizations
share what they know
and find what they
need by connecting
people, data, and
content.
5
6
Engaged employees are 37% more likely
to stay with their employer.
- Constellation Research
Social Objectives
7
Conversations
make
connections
People are
always
available
Context
enriches
interactions
You always
know what’s
happening
Enterprise Social networks for employee communication has been rated
higher than all previous forms. (Email, intranet, newsletters, distribution
lists)
Quality of responses are higher when compared to email.
Reduces meetings and more.
– Deloitte Study (TMT Predictions)
8
IT decision makers said such social
technologies make their
jobs more enjoyable (66%),
more productive (62%) and
"help them get work done
faster" (57%). All in all, said Avanade, of
those businesses currently using social
collaboration tools, 82% want to use
more of them in the future.
Source: InformationWeek article on Avanade study
http://ubm.io/17WDTQs
9
Return on Investment
• Happy Employees = Employee
Retention
• Increased Ideation & Finding Answers
= Productivity Measured in Minutes
• Increase in Remote Working = Travel
Savings
Why Social Collaboration Fails
Social collaboration initiatives that have a clear and
compelling purpose from the outset tend to
succeed.
While this may seem obvious, the vast majority of
organizations treat collaboration as a platform
decision, rather than a solution to a specific
business problem or a route to a desired outcome.
-“Gartner Says the Vast Majority of Social Collaboration Initiatives Fail Due to Lack of
Purpose”
http://www.gartner.com/newsroom/id/2402115?goback=.gde_3904592_member_2374318
18
10
Roadmap: Defining the Mission
11
What are the goals?
• Defining engagement and gaps for productivity
• What will it mean to change work habits?
What resources are required to achieve those
goals?
• Identify champions for the initiative
• Business sponsor
How will you determine success or failure?
Social Strategy for User Engagement
12
Align To
Business
Goals/
Requirements
Phase The
Approach
Develop
Achievable
Timeline
Identify Key
Processes,
Policies &
Standards
Determine
What Will Be
Measured
Plan + Measure Success
• Sharing of Best Practices
• Reducing Email Proliferation
(it won’t eliminate it)
• Faster Decision Making
• Reduce Meetings
• Increase Sharing
• Knowledge Capture
• Increase Employee
Retention
• Improve Business
Processes
• Evolve Company Culture
• Reduce Duplication of
Work
• Strategic Transformation
• Improve Employee
Collaboration (cross group)
• Executives Involvement
• Open Transparent Working
13
Social Features
• User Profiles – about a person
• Newsfeed – transparency!
• Follow
 people and notification
 documents
 sites
 tags
• Trending tags – topics
• Online work teams
• Tasking
• Document sharing
14
SharePoint 2013
15
Social Strategy
16
Social Adoption Lifecycle
Goals/Use
Case
Culture
AdoptionExperiment
Measurement
17
Phased Approach
18
Phase 1
Focus on single team or business unit
Newsfeed available to 100% of team
50% of business unit profiles populated
Standards, guidance & policies
distributed
Groups or community sites piloted
Likes available on communicated
content
Leadership blogs piloted
Discussion boards piloted in select
community sites
Phase 2
Next business unit or activity selected for
onboarding
Newsfeed used frequently by Phase 1
group
50% of profiles of next business unit
populated
Standards & policies adopted (Usage
High)
Community sites championed
Phase 3
Expand audience in similar activity
Newsfeed updates considered cultural
norm for on-boarded groups
Close to 100% profiles populated for on-
boarded business units
Standards & policies (Expected)
Qualitative measurement in satisfaction,
communication, corporate culture
Quantitative measurement on productivity,
time saves, $ savings
Ideal Timeline
19
Social Strategy
Planning
Complete
Key Profiles
Populated
Leadership Blog
Launched
Collaboration Sites Roll
Out
Group Communication
features Roll Out
User Profile Roll Out
30% Profiles
Populated
50% Profiles
Populated
Launch PTO Leave
Request Form and
Workflow
Implement Records
Retention
Implement Document
Management Knowledge
Base
Social Strategy - Measurements
• Quantitative
 Number of completed user profiles
 Number of connections per user
 Cross posting of blogs,
subscriptions to RSS and other
feeds
 Participation (Communities,
Newsfeeds, etc)
 New
 Active
 Reduction in e-mail (generally, on
specific topics, corporate noise)
 Search metrics: fewer similar
queries=right information faster
• Qualitative
 Range of adoption (departments,
topics)
 Does a new policy or idea get
adopted easier?
 Effective use on major projects
 Reduction of internal meetings
20
What is Beezy?
Beezy is a social layer natively built
in SharePoint
and connected to most popular
employee tools
Beezy – Webinar 23
Beezy connects all
these layers
Beezy – Webinar 24
Offering
advanced social
features
Beezy – Webinar 25
With an
unmatched
User
Experience
Beezy – Webinar 26
Always
available from
any device
Beezy – Webinar 27
Fully
integrated in
your existing
Intranet
Why companies need Beezy?
Because it’s about adoption!
Beezy – Webinar 30
You need the
extra mile
User Experience
Adoption
Beezy – Webinar 31
User Experience
Adoption
File sharing & sync
Beezy – Webinar 32
User Experience
Adoption
Enterprise
Social
Collaboration
Interested in real numbers?
Beezy – Webinar 34
40,000 employees have
registered for Beezy (“Circle”)
Every month 18,000 unique
employees use Beezy (“Circle”)
Adoption increasing + 26%
over last months
Vodafone Case Study
Which are Beezy’s main
differentiators?
Beezy – Webinar 36
Better User Experience
Lighter product
Fully focusing on SharePoint
Market value
× Complex User Experience
× Complex integration
× Now focusing on SAP
V
S
Beezy – Webinar 37
On premises solution
Natively built in SharePoint
Fully customizable
Market value
× Cloud
× No real SharePoint integration
× No customization
V
S
Let’s see it in action
Beezy – Webinar 39
A day in a Marketing Team
Learn more at www.beezy.net
41
May 29: Webinar - SharePoint Online: How
Do We Think About SharePoint Now?
June 3: Business Power Lunch – What is
Office 365’s Impact to Business?
In-Person event at J. Gilbert’s Steaks &
Seafood, McLean, VA (act fast, limited space)
Upcoming Events
Click here to register for any of our events!
Thank you! Learn more at
www.portalsolutions.net

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Webinar: Social in SharePoint 2013 On-Premise: Optimize and Strategize

  • 1. Social in SharePoint 2013 On-Premise: Optimize and Strategize
  • 2. Beezy – Webinar 2 Maximo Castagno Product Lead at Beezy A sociologist with more than 13 years experience observing how people use technology and designing products based on that knowledge. About Beezy Beezy is the preferred On-Premises Enterprise Social Network solution for SharePoint 2010 and SharePoint 2013
  • 3. Jill Hannemann @JHCherryBlossom Editor, Digital Workplace Today Director of Advisory Services 10+ years in Knowledge Management SharePoint expertise: information architecture, records management, content migration, document management Culinary project: perfect pizza dough About Me
  • 4. Agenda • Social and Engagement • Developing a Social Strategy • What is Beezy? • Beezy and SharePoint Demonstration 4
  • 5. About Portal Solutions We deliver Digital Workplace Products and Solutions that help organizations share what they know and find what they need by connecting people, data, and content. 5
  • 6. 6 Engaged employees are 37% more likely to stay with their employer. - Constellation Research
  • 7. Social Objectives 7 Conversations make connections People are always available Context enriches interactions You always know what’s happening Enterprise Social networks for employee communication has been rated higher than all previous forms. (Email, intranet, newsletters, distribution lists) Quality of responses are higher when compared to email. Reduces meetings and more. – Deloitte Study (TMT Predictions)
  • 8. 8 IT decision makers said such social technologies make their jobs more enjoyable (66%), more productive (62%) and "help them get work done faster" (57%). All in all, said Avanade, of those businesses currently using social collaboration tools, 82% want to use more of them in the future. Source: InformationWeek article on Avanade study http://ubm.io/17WDTQs
  • 9. 9 Return on Investment • Happy Employees = Employee Retention • Increased Ideation & Finding Answers = Productivity Measured in Minutes • Increase in Remote Working = Travel Savings
  • 10. Why Social Collaboration Fails Social collaboration initiatives that have a clear and compelling purpose from the outset tend to succeed. While this may seem obvious, the vast majority of organizations treat collaboration as a platform decision, rather than a solution to a specific business problem or a route to a desired outcome. -“Gartner Says the Vast Majority of Social Collaboration Initiatives Fail Due to Lack of Purpose” http://www.gartner.com/newsroom/id/2402115?goback=.gde_3904592_member_2374318 18 10
  • 11. Roadmap: Defining the Mission 11 What are the goals? • Defining engagement and gaps for productivity • What will it mean to change work habits? What resources are required to achieve those goals? • Identify champions for the initiative • Business sponsor How will you determine success or failure?
  • 12. Social Strategy for User Engagement 12 Align To Business Goals/ Requirements Phase The Approach Develop Achievable Timeline Identify Key Processes, Policies & Standards Determine What Will Be Measured
  • 13. Plan + Measure Success • Sharing of Best Practices • Reducing Email Proliferation (it won’t eliminate it) • Faster Decision Making • Reduce Meetings • Increase Sharing • Knowledge Capture • Increase Employee Retention • Improve Business Processes • Evolve Company Culture • Reduce Duplication of Work • Strategic Transformation • Improve Employee Collaboration (cross group) • Executives Involvement • Open Transparent Working 13
  • 14. Social Features • User Profiles – about a person • Newsfeed – transparency! • Follow  people and notification  documents  sites  tags • Trending tags – topics • Online work teams • Tasking • Document sharing 14
  • 18. Phased Approach 18 Phase 1 Focus on single team or business unit Newsfeed available to 100% of team 50% of business unit profiles populated Standards, guidance & policies distributed Groups or community sites piloted Likes available on communicated content Leadership blogs piloted Discussion boards piloted in select community sites Phase 2 Next business unit or activity selected for onboarding Newsfeed used frequently by Phase 1 group 50% of profiles of next business unit populated Standards & policies adopted (Usage High) Community sites championed Phase 3 Expand audience in similar activity Newsfeed updates considered cultural norm for on-boarded groups Close to 100% profiles populated for on- boarded business units Standards & policies (Expected) Qualitative measurement in satisfaction, communication, corporate culture Quantitative measurement on productivity, time saves, $ savings
  • 19. Ideal Timeline 19 Social Strategy Planning Complete Key Profiles Populated Leadership Blog Launched Collaboration Sites Roll Out Group Communication features Roll Out User Profile Roll Out 30% Profiles Populated 50% Profiles Populated Launch PTO Leave Request Form and Workflow Implement Records Retention Implement Document Management Knowledge Base
  • 20. Social Strategy - Measurements • Quantitative  Number of completed user profiles  Number of connections per user  Cross posting of blogs, subscriptions to RSS and other feeds  Participation (Communities, Newsfeeds, etc)  New  Active  Reduction in e-mail (generally, on specific topics, corporate noise)  Search metrics: fewer similar queries=right information faster • Qualitative  Range of adoption (departments, topics)  Does a new policy or idea get adopted easier?  Effective use on major projects  Reduction of internal meetings 20
  • 22. Beezy is a social layer natively built in SharePoint and connected to most popular employee tools
  • 23. Beezy – Webinar 23 Beezy connects all these layers
  • 24. Beezy – Webinar 24 Offering advanced social features
  • 25. Beezy – Webinar 25 With an unmatched User Experience
  • 26. Beezy – Webinar 26 Always available from any device
  • 27. Beezy – Webinar 27 Fully integrated in your existing Intranet
  • 29. Because it’s about adoption!
  • 30. Beezy – Webinar 30 You need the extra mile User Experience Adoption
  • 31. Beezy – Webinar 31 User Experience Adoption File sharing & sync
  • 32. Beezy – Webinar 32 User Experience Adoption Enterprise Social Collaboration
  • 33. Interested in real numbers?
  • 34. Beezy – Webinar 34 40,000 employees have registered for Beezy (“Circle”) Every month 18,000 unique employees use Beezy (“Circle”) Adoption increasing + 26% over last months Vodafone Case Study
  • 35. Which are Beezy’s main differentiators?
  • 36. Beezy – Webinar 36 Better User Experience Lighter product Fully focusing on SharePoint Market value × Complex User Experience × Complex integration × Now focusing on SAP V S
  • 37. Beezy – Webinar 37 On premises solution Natively built in SharePoint Fully customizable Market value × Cloud × No real SharePoint integration × No customization V S
  • 38. Let’s see it in action
  • 39. Beezy – Webinar 39 A day in a Marketing Team
  • 40. Learn more at www.beezy.net
  • 41. 41 May 29: Webinar - SharePoint Online: How Do We Think About SharePoint Now? June 3: Business Power Lunch – What is Office 365’s Impact to Business? In-Person event at J. Gilbert’s Steaks & Seafood, McLean, VA (act fast, limited space) Upcoming Events Click here to register for any of our events! Thank you! Learn more at www.portalsolutions.net

Editor's Notes

  1. Adam Edit
  2. Concerns: Constant distractionsAdaptive technologiesAvailable for search engines “knowledge”What do you stand to gain in investing in this technology? Happy employees = higher retention metricsRecorded casual idea exchange = productivity measured in minutesReduced travel/higher cost communication = direct savings by improving tele-workingReducing time to find answers = productivity measured in minutesLay the foundation to answer the question of how to use social – make it easier to spread both tacit and explicit knowledge across the organization in order to improve speed (rate of dispersion) and agility(ability to do something with it).    putting people in control and minimizing interruptions - i.e. the fallacy of multitasking.
  3. User Experience is critical to effective sustainable adoption of ESN
  4. Think about Dropbox.We are to enterprise social collaboration what Dropbox was to File Sharing
  5. Think about Dropbox.We are to enterprise social collaboration what Dropbox was to File Sharing
  6. Think about Dropbox.We are to enterprise social collaboration what Dropbox was to File Sharing
  7. Think about Dropbox.We are to enterprise social collaboration what Dropbox was to File Sharing
  8. Think about Dropbox.We are to enterprise social collaboration what Dropbox was to File Sharing