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contact@industreams.com
InduStreams.com & Port-Investor.com
POST-­‐CRISIS:	
  	
  
HOW	
  EXECUTIVES	
  WILL	
  BE	
  MEASURED	
  
	
  
	
  
contact@industreams.com
InduStreams.com & Port-Investor.com
Introduc=on	
  
In	
  our	
  last	
  presenta-on	
  we	
  discussed	
  how	
  the	
  leaders	
  in	
  the	
  
industry	
  are	
  changing	
  the	
  way	
  they	
  invest	
  and	
  manage	
  their	
  
investments:	
  
	
  	
  
www.port-­‐investor.com/post-­‐crisis-­‐inves-ng	
  
	
  	
  
In	
  this	
  presenta-on	
  we	
  explore	
  how	
  the	
  metrics	
  to	
  measure	
  
success	
  is	
  changing	
  and	
  how	
  it	
  is	
  going	
  to	
  impact	
  the	
  way	
  port	
  
execu-ves	
  are	
  appraised	
  and	
  maybe	
  one	
  day	
  how	
  they	
  are	
  
remunerated.	
  
contact@industreams.com
InduStreams.com & Port-Investor.com
How	
  your	
  goal	
  is	
  changing	
  
The	
  crisis	
  brought	
  with	
  it	
  clear	
  evidence	
  of	
  substan-ally	
  more	
  vola-lity	
  than	
  was	
  
previously	
  conceived	
  possible.	
  With	
  that	
  we	
  are	
  seeing	
  how	
  some	
  of	
  the	
  best	
  in	
  the	
  market	
  
are	
  changing	
  the	
  goal	
  metrics.	
  
	
  
The	
  main	
  focus	
  point	
  has	
  previously	
  been,	
  and	
  for	
  many	
  s-ll	
  is,	
  one	
  figure	
  or	
  a	
  base	
  case	
  
around	
  which	
  decisions	
  were	
  made	
  and	
  expecta-ons	
  to	
  management	
  performance	
  were	
  
formed.	
  But	
  with	
  the,	
  in	
  many	
  cases,	
  nega-ve	
  and,	
  in	
  some	
  cases,	
  posi-ve	
  surprises	
  
investors	
  have	
  had	
  we	
  expect,	
  and	
  already	
  see,	
  a	
  change.	
  
	
  
Specifically	
  we	
  start	
  seeing	
  much	
  more	
  focus	
  on	
  poten-al	
  downside	
  and	
  upside.	
  
	
  
That	
  changes	
  the	
  game.	
  It	
  is	
  increasingly	
  becoming	
  about	
  altering	
  the	
  en2re	
  return	
  
profile	
  by	
  limi2ng	
  downside	
  and	
  increasing	
  upside	
  (and	
  very	
  much	
  the	
  rela-on	
  between	
  
the	
  two).	
  
	
  
As	
  example	
  an	
  investment	
  yielding	
  a	
  total	
  expected	
  NPV	
  of	
  $125mn	
  may	
  be	
  entrusted	
  to	
  
you	
  or	
  a	
  management	
  team	
  of	
  which	
  you	
  are	
  part	
  to	
  deliver	
  on	
  for	
  a	
  given	
  number	
  of	
  
years	
  (see	
  next	
  slide).	
  
	
  
contact@industreams.com
InduStreams.com & Port-Investor.com
How	
  your	
  goal	
  is	
  changing	
  (2)	
  
If	
  the	
  investment	
  changes	
  
from	
  Scenario	
  0	
  to	
  Scenario	
  1	
  
during	
  your	
  tenure	
  you	
  have	
  
failed.	
  This	
  is	
  oPen	
  seen	
  in	
  
incremental	
  investments	
  
where	
  a	
  set	
  of	
  assump-ons	
  
make	
  decision-­‐makers	
  blind	
  
to	
  the	
  dispropor-on	
  between	
  
incremental	
  downside	
  and	
  
upside	
  (as	
  example	
  when	
  
automa-ng	
  a	
  yard	
  
opera-on).	
  
	
  
But	
  if	
  you	
  have	
  changed	
  
payoff	
  exposure	
  from	
  
Scenario	
  0	
  to	
  Scenario	
  2,	
  
then,	
  despite	
  not	
  having	
  
added	
  addi-onal	
  upside,	
  you	
  
have	
  performed	
  much	
  beRer.	
  	
  
Another	
  way	
  to	
  look	
  at	
  it	
  would	
  be	
  that	
  rather	
  than	
  focusing	
  on	
  the	
  
average	
  or	
  the	
  “expected”	
  payoff	
  point,	
  the	
  return	
  range	
  is	
  used	
  to	
  drive	
  
the	
  average	
  upwards	
  (as	
  illustrated	
  above	
  from	
  e.g.	
  Scenario	
  0	
  to	
  Scenario	
  
where	
  the	
  average	
  has	
  changed	
  by	
  $100mn).	
  
contact@industreams.com
InduStreams.com & Port-Investor.com
Breaking	
  it	
  down	
  in	
  models	
  
We	
  see	
  three	
  key	
  focus	
  areas	
  
or	
  models	
  that	
  performance	
  is	
  
being	
  assessed	
  on	
  (explicitly	
  
or	
  implicitly).	
  See	
  below	
  
diagram	
  and	
  associated	
  
descrip-on	
  for	
  explana-on.	
  
	
  
	
  
Investment	
   Opera=ng	
   Ownership	
  
Concerning	
  everything	
  that	
  relates	
  to	
  
the	
  scope,	
  footprint,	
  design,	
  
investment,	
  obligaFons	
  and	
  enFtlement	
  
that	
  create	
  the	
  frame	
  for	
  the	
  terminal	
  to	
  
operate	
  in	
  the	
  market.	
  Consequently	
  
the	
  investment	
  model	
  also	
  concerns	
  
itself	
  with	
  the	
  enFre	
  investment	
  period	
  
(e.g.	
  the	
  full	
  concession	
  period)	
  and	
  
project	
  return	
  is	
  oIen	
  used	
  to	
  assess	
  
performance.	
  
	
  
With	
  the	
  given	
  frame	
  of	
  the	
  investment	
  
model	
  the	
  operaFng	
  model	
  concerns	
  
the	
  actual	
  usage	
  and	
  deployment	
  of	
  
shorter	
  term	
  resources	
  to	
  operate	
  and	
  
provide	
  services.	
  The	
  horizon	
  is	
  a	
  single	
  
Fme	
  period	
  or	
  a	
  few	
  at	
  most	
  and	
  
performance	
  measure	
  used	
  oIen	
  
annual	
  margins	
  or	
  profit.	
  
	
  
Pertains	
  to	
  the	
  individual	
  shareholders	
  
and	
  how	
  they	
  each	
  derive	
  their	
  returns	
  
from	
  the	
  shareholding	
  in	
  the	
  project	
  or	
  
terminal	
  company	
  through	
  the	
  
combinaFon	
  of	
  the	
  investment	
  and	
  
operaFng	
  models.	
  Long	
  term	
  the	
  
performance	
  metrics	
  used	
  is	
  of	
  course	
  
the	
  returns	
  to	
  the	
  shareholder	
  for	
  the	
  
enFre	
  investment	
  period	
  and	
  short	
  term	
  
annual	
  proceeds	
  (e.g.	
  dividends).	
  	
  
contact@industreams.com
InduStreams.com & Port-Investor.com
Breaking	
  it	
  down	
  in	
  models	
  (2)	
  
How	
  much	
  emphasis	
  the	
  different	
  investors	
  and	
  operators	
  put	
  on	
  each	
  varies	
  much.	
  As	
  
example	
  APM	
  Terminals	
  seem	
  to	
  obsess	
  about	
  the	
  opera-ng	
  model,	
  whereas	
  an	
  operator	
  
like	
  Hutchison	
  seems	
  more	
  concerned	
  with	
  the	
  investment	
  model	
  and	
  ownership	
  model	
  
and	
  private	
  equity	
  funds	
  all	
  obsess	
  about	
  the	
  ownership	
  model.	
  
	
  
However	
  the	
  trend	
  we	
  see	
  is	
  that	
  it	
  is	
  becoming	
  increasingly	
  difficult	
  for	
  shareholders	
  to	
  
ignore	
  the	
  one	
  or	
  the	
  other	
  because	
  of	
  the	
  vola-lity	
  they	
  have	
  experienced	
  during	
  the	
  
crisis.	
  All	
  levers	
  than	
  can	
  be	
  should	
  be	
  used	
  to	
  shape	
  shareholder	
  return.	
  
	
  
Consequently	
  you	
  should	
  expect	
  a	
  much	
  more	
  comprehensive	
  approach	
  in	
  the	
  future	
  if	
  
you	
  are	
  an	
  execu-ve	
  or	
  team	
  of	
  execu-ves	
  responsible	
  for	
  terminal	
  asset/s.	
  
	
  
Likewise	
  we	
  expect	
  the	
  goal	
  metrics	
  to	
  change	
  in	
  a	
  similar	
  manner	
  for	
  all	
  these	
  various	
  
models	
  as	
  explained	
  above	
  (focusing	
  on	
  elimina-ng	
  downside	
  and	
  crea-ng	
  upside).	
  	
  
	
  
As	
  example	
  most	
  terminal	
  MD’s	
  and	
  execu-ves	
  are	
  today	
  measured	
  in	
  some	
  form	
  on	
  
actual	
  annual	
  profits	
  (and	
  associated	
  drivers).	
  But	
  in	
  vola2le	
  market	
  condi2ons	
  a	
  great	
  
terminal	
  MD	
  is	
  one	
  who	
  can	
  limit	
  downside	
  when	
  volumes	
  slump	
  and	
  capture	
  upside	
  
when	
  markets	
  are	
  good,	
  not	
  someone	
  who	
  sub-­‐op-mizes	
  around	
  some	
  single	
  point	
  
predic-on.	
  	
  
contact@industreams.com
InduStreams.com & Port-Investor.com
Two	
  domains:	
  One	
  forgiving,	
  one	
  merciless!	
  
In	
  the	
  previous	
  ar-cle	
  we	
  
explored	
  how	
  returns	
  
(whether	
  from	
  single	
  or	
  
mul-ple	
  -me	
  periods)	
  can	
  be	
  
considered	
  derived	
  from	
  
market	
  drivers	
  and	
  the	
  
models	
  you	
  employ.	
  Or	
  in	
  
other	
  words	
  how	
  market	
  
drivers	
  or	
  variables,	
  x,	
  are	
  
turned	
  into	
  returns,	
  “y”,	
  
through	
  the	
  models	
  
employed,	
  “f(x)”.	
  
	
  
We	
  also	
  discussed	
  how	
  
market	
  drivers	
  of	
  course	
  at	
  
best	
  can	
  be	
  impacted,	
  but	
  
models	
  in	
  principle	
  in	
  full	
  
control	
  of	
  the	
  investor	
  in	
  
ques-on.	
  	
  
We	
  expect	
  this	
  trend	
  to	
  mean	
  that	
  model	
  mistakes	
  made	
  
by	
  execu-ves	
  (as	
  example	
  big	
  downside	
  exposures	
  traded	
  
off	
  for	
  small	
  upsides)	
  to	
  be	
  judged	
  more	
  harshly	
  than	
  
when	
  market	
  drivers	
  do	
  not	
  shape	
  up	
  as	
  expected.	
  	
  
Market	
  drivers	
  (or	
  x)	
  
Return	
  (or	
  y)	
  
Models	
  (or f(x))	
  
contact@industreams.com
InduStreams.com & Port-Investor.com
Brace	
  yourselves	
  for	
  the	
  stress	
  test!	
  
When	
  you	
  experience	
  a	
  period	
  of	
  seemingly	
  stable	
  condiFons	
  it	
  is	
  
natural	
  to	
  get	
  lazy	
  and	
  stop	
  preparing	
  for	
  hard	
  Fmes.	
  Likewise	
  in	
  good	
  
Fmes,	
  foregoing	
  addiFonal	
  upside	
  might	
  be	
  easier	
  to	
  get	
  away	
  with	
  
than	
  when	
  volumes	
  are	
  down.	
  
	
  
We	
  think	
  this	
  will	
  increasingly	
  become	
  a	
  thing	
  of	
  the	
  past.	
  	
  And	
  whereas	
  
you	
  cannot	
  predict	
  the	
  future	
  it	
  is	
  very	
  easy	
  to	
  test	
  your	
  up-­‐	
  and	
  
downside	
  exposure	
  by	
  simulaFng	
  a	
  spectrum	
  of	
  volume	
  and	
  rate	
  
scenarios.	
  
	
  
Stress	
  tests	
  from	
  shareholders,	
  head	
  quarter	
  or	
  regional	
  offices	
  are	
  
going	
  to	
  come	
  and	
  we	
  think	
  they	
  are	
  going	
  to	
  be	
  tough.	
  	
  
	
  
The	
  best	
  you	
  can	
  do	
  is	
  to	
  get	
  fit!	
  
contact@industreams.com
InduStreams.com & Port-Investor.com
What	
  comes	
  next?	
  
We	
  will	
  conFnue	
  to	
  explore	
  aspects	
  of	
  our	
  “Real	
  Payoff”	
  
iniFaFve,	
  which	
  you	
  can	
  read	
  more	
  about	
  on:	
  
	
  
www.industreams.com/real-­‐payoff	
  
	
  
We	
  encourage	
  anyone	
  who	
  wants	
  to	
  share	
  specific	
  views	
  or	
  cases	
  
to	
  reach	
  out	
  and	
  explore	
  the	
  challenges	
  and	
  possibiliFes	
  of	
  this	
  
topic	
  with	
  us.	
  You	
  can	
  reach	
  us	
  directly	
  on:	
  
	
  
contact@industreams.com	
  
	
  
contact@industreams.com
InduStreams.com & Port-Investor.com
Disclaimer	
  
This	
  presentaFon	
  is	
  issued	
  for	
  informaFon	
  purposes	
  only	
  and	
  does	
  not	
  consFtute	
  an	
  
agreement,	
  offer,	
  obligaFon	
  or	
  invitaFon	
  to	
  enter	
  into	
  transacFons	
  or	
  investment	
  
business.	
  	
  
	
  
With	
  this	
  presentaFon,	
  INDUSTREAMS	
  LIMITED	
  does	
  not	
  act	
  in	
  any	
  way	
  as	
  your	
  advisor.	
  
This	
  presentaFon	
  is	
  not	
  intended	
  as,	
  nor	
  should	
  it	
  be,	
  a	
  subsFtute	
  for	
  consulFng	
  with	
  
INDUSTREAMS	
  LIMITED.	
  
	
  
Whilst	
  this	
  presentaFon	
  has	
  been	
  produced	
  from	
  sources	
  believed	
  to	
  be	
  reliable,	
  the	
  
informaFon,	
  views	
  and	
  opinions	
  expressed	
  in	
  this	
  presentaFon	
  are	
  provided	
  as	
  of	
  the	
  
date	
  of	
  this	
  presentaFon	
  and	
  remain	
  subject	
  to	
  verificaFon,	
  compleFon	
  and	
  change	
  
without	
  noFce.	
  No	
  representaFon	
  or	
  warranty	
  whatsoever	
  (whether	
  express	
  or	
  implied)	
  
is	
  or	
  will	
  be	
  made	
  as	
  to,	
  or	
  in	
  relaFon	
  to,	
  the	
  accuracy,	
  reliability	
  or	
  completeness	
  of	
  the	
  
informaFon	
  contained	
  herein	
  or	
  in	
  the	
  appendices	
  to	
  this	
  presentaFon.	
  
	
  
INDUSTREAMS	
  LIMITED	
  will	
  not	
  be	
  liable	
  towards	
  you	
  or	
  any	
  third	
  party	
  for	
  any	
  eventual	
  
damage	
  you	
  may	
  incur,	
  caused	
  by	
  the	
  informaFon	
  contained	
  in	
  this	
  presentaFon	
  and	
  its	
  
appendices.	
  

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Post-crisis Performance

  • 1. contact@industreams.com InduStreams.com & Port-Investor.com POST-­‐CRISIS:     HOW  EXECUTIVES  WILL  BE  MEASURED      
  • 2. contact@industreams.com InduStreams.com & Port-Investor.com Introduc=on   In  our  last  presenta-on  we  discussed  how  the  leaders  in  the   industry  are  changing  the  way  they  invest  and  manage  their   investments:       www.port-­‐investor.com/post-­‐crisis-­‐inves-ng       In  this  presenta-on  we  explore  how  the  metrics  to  measure   success  is  changing  and  how  it  is  going  to  impact  the  way  port   execu-ves  are  appraised  and  maybe  one  day  how  they  are   remunerated.  
  • 3. contact@industreams.com InduStreams.com & Port-Investor.com How  your  goal  is  changing   The  crisis  brought  with  it  clear  evidence  of  substan-ally  more  vola-lity  than  was   previously  conceived  possible.  With  that  we  are  seeing  how  some  of  the  best  in  the  market   are  changing  the  goal  metrics.     The  main  focus  point  has  previously  been,  and  for  many  s-ll  is,  one  figure  or  a  base  case   around  which  decisions  were  made  and  expecta-ons  to  management  performance  were   formed.  But  with  the,  in  many  cases,  nega-ve  and,  in  some  cases,  posi-ve  surprises   investors  have  had  we  expect,  and  already  see,  a  change.     Specifically  we  start  seeing  much  more  focus  on  poten-al  downside  and  upside.     That  changes  the  game.  It  is  increasingly  becoming  about  altering  the  en2re  return   profile  by  limi2ng  downside  and  increasing  upside  (and  very  much  the  rela-on  between   the  two).     As  example  an  investment  yielding  a  total  expected  NPV  of  $125mn  may  be  entrusted  to   you  or  a  management  team  of  which  you  are  part  to  deliver  on  for  a  given  number  of   years  (see  next  slide).    
  • 4. contact@industreams.com InduStreams.com & Port-Investor.com How  your  goal  is  changing  (2)   If  the  investment  changes   from  Scenario  0  to  Scenario  1   during  your  tenure  you  have   failed.  This  is  oPen  seen  in   incremental  investments   where  a  set  of  assump-ons   make  decision-­‐makers  blind   to  the  dispropor-on  between   incremental  downside  and   upside  (as  example  when   automa-ng  a  yard   opera-on).     But  if  you  have  changed   payoff  exposure  from   Scenario  0  to  Scenario  2,   then,  despite  not  having   added  addi-onal  upside,  you   have  performed  much  beRer.     Another  way  to  look  at  it  would  be  that  rather  than  focusing  on  the   average  or  the  “expected”  payoff  point,  the  return  range  is  used  to  drive   the  average  upwards  (as  illustrated  above  from  e.g.  Scenario  0  to  Scenario   where  the  average  has  changed  by  $100mn).  
  • 5. contact@industreams.com InduStreams.com & Port-Investor.com Breaking  it  down  in  models   We  see  three  key  focus  areas   or  models  that  performance  is   being  assessed  on  (explicitly   or  implicitly).  See  below   diagram  and  associated   descrip-on  for  explana-on.       Investment   Opera=ng   Ownership   Concerning  everything  that  relates  to   the  scope,  footprint,  design,   investment,  obligaFons  and  enFtlement   that  create  the  frame  for  the  terminal  to   operate  in  the  market.  Consequently   the  investment  model  also  concerns   itself  with  the  enFre  investment  period   (e.g.  the  full  concession  period)  and   project  return  is  oIen  used  to  assess   performance.     With  the  given  frame  of  the  investment   model  the  operaFng  model  concerns   the  actual  usage  and  deployment  of   shorter  term  resources  to  operate  and   provide  services.  The  horizon  is  a  single   Fme  period  or  a  few  at  most  and   performance  measure  used  oIen   annual  margins  or  profit.     Pertains  to  the  individual  shareholders   and  how  they  each  derive  their  returns   from  the  shareholding  in  the  project  or   terminal  company  through  the   combinaFon  of  the  investment  and   operaFng  models.  Long  term  the   performance  metrics  used  is  of  course   the  returns  to  the  shareholder  for  the   enFre  investment  period  and  short  term   annual  proceeds  (e.g.  dividends).    
  • 6. contact@industreams.com InduStreams.com & Port-Investor.com Breaking  it  down  in  models  (2)   How  much  emphasis  the  different  investors  and  operators  put  on  each  varies  much.  As   example  APM  Terminals  seem  to  obsess  about  the  opera-ng  model,  whereas  an  operator   like  Hutchison  seems  more  concerned  with  the  investment  model  and  ownership  model   and  private  equity  funds  all  obsess  about  the  ownership  model.     However  the  trend  we  see  is  that  it  is  becoming  increasingly  difficult  for  shareholders  to   ignore  the  one  or  the  other  because  of  the  vola-lity  they  have  experienced  during  the   crisis.  All  levers  than  can  be  should  be  used  to  shape  shareholder  return.     Consequently  you  should  expect  a  much  more  comprehensive  approach  in  the  future  if   you  are  an  execu-ve  or  team  of  execu-ves  responsible  for  terminal  asset/s.     Likewise  we  expect  the  goal  metrics  to  change  in  a  similar  manner  for  all  these  various   models  as  explained  above  (focusing  on  elimina-ng  downside  and  crea-ng  upside).       As  example  most  terminal  MD’s  and  execu-ves  are  today  measured  in  some  form  on   actual  annual  profits  (and  associated  drivers).  But  in  vola2le  market  condi2ons  a  great   terminal  MD  is  one  who  can  limit  downside  when  volumes  slump  and  capture  upside   when  markets  are  good,  not  someone  who  sub-­‐op-mizes  around  some  single  point   predic-on.    
  • 7. contact@industreams.com InduStreams.com & Port-Investor.com Two  domains:  One  forgiving,  one  merciless!   In  the  previous  ar-cle  we   explored  how  returns   (whether  from  single  or   mul-ple  -me  periods)  can  be   considered  derived  from   market  drivers  and  the   models  you  employ.  Or  in   other  words  how  market   drivers  or  variables,  x,  are   turned  into  returns,  “y”,   through  the  models   employed,  “f(x)”.     We  also  discussed  how   market  drivers  of  course  at   best  can  be  impacted,  but   models  in  principle  in  full   control  of  the  investor  in   ques-on.     We  expect  this  trend  to  mean  that  model  mistakes  made   by  execu-ves  (as  example  big  downside  exposures  traded   off  for  small  upsides)  to  be  judged  more  harshly  than   when  market  drivers  do  not  shape  up  as  expected.     Market  drivers  (or  x)   Return  (or  y)   Models  (or f(x))  
  • 8. contact@industreams.com InduStreams.com & Port-Investor.com Brace  yourselves  for  the  stress  test!   When  you  experience  a  period  of  seemingly  stable  condiFons  it  is   natural  to  get  lazy  and  stop  preparing  for  hard  Fmes.  Likewise  in  good   Fmes,  foregoing  addiFonal  upside  might  be  easier  to  get  away  with   than  when  volumes  are  down.     We  think  this  will  increasingly  become  a  thing  of  the  past.    And  whereas   you  cannot  predict  the  future  it  is  very  easy  to  test  your  up-­‐  and   downside  exposure  by  simulaFng  a  spectrum  of  volume  and  rate   scenarios.     Stress  tests  from  shareholders,  head  quarter  or  regional  offices  are   going  to  come  and  we  think  they  are  going  to  be  tough.       The  best  you  can  do  is  to  get  fit!  
  • 9. contact@industreams.com InduStreams.com & Port-Investor.com What  comes  next?   We  will  conFnue  to  explore  aspects  of  our  “Real  Payoff”   iniFaFve,  which  you  can  read  more  about  on:     www.industreams.com/real-­‐payoff     We  encourage  anyone  who  wants  to  share  specific  views  or  cases   to  reach  out  and  explore  the  challenges  and  possibiliFes  of  this   topic  with  us.  You  can  reach  us  directly  on:     contact@industreams.com    
  • 10. contact@industreams.com InduStreams.com & Port-Investor.com Disclaimer   This  presentaFon  is  issued  for  informaFon  purposes  only  and  does  not  consFtute  an   agreement,  offer,  obligaFon  or  invitaFon  to  enter  into  transacFons  or  investment   business.       With  this  presentaFon,  INDUSTREAMS  LIMITED  does  not  act  in  any  way  as  your  advisor.   This  presentaFon  is  not  intended  as,  nor  should  it  be,  a  subsFtute  for  consulFng  with   INDUSTREAMS  LIMITED.     Whilst  this  presentaFon  has  been  produced  from  sources  believed  to  be  reliable,  the   informaFon,  views  and  opinions  expressed  in  this  presentaFon  are  provided  as  of  the   date  of  this  presentaFon  and  remain  subject  to  verificaFon,  compleFon  and  change   without  noFce.  No  representaFon  or  warranty  whatsoever  (whether  express  or  implied)   is  or  will  be  made  as  to,  or  in  relaFon  to,  the  accuracy,  reliability  or  completeness  of  the   informaFon  contained  herein  or  in  the  appendices  to  this  presentaFon.     INDUSTREAMS  LIMITED  will  not  be  liable  towards  you  or  any  third  party  for  any  eventual   damage  you  may  incur,  caused  by  the  informaFon  contained  in  this  presentaFon  and  its   appendices.