Plus Tech Overview

Plus Technologies
Print Management Software

Plus Technologies Confidential - Copyright 2009 – Digital Controls d/b/a Plus Technologies

Enterprise Print Software

• Plus Technologies focus is Print Software
+ Print related business processes
+ Print Spooler, Job, and Device Management

• Why Print is relevant…
+ 4% of documents do not get printed properly (Source: IDC)
• Collections, shipments, disbursements, productivity, recovery
+ 40% of Help Desk Calls are related to print (Source: HP)
• Cost, customer service

Plus Technologies Confidential - Copyright 2010

Plus Tech Summary
• Software Business – license/support/implementation services
• Plus Tech – owns the intellectual property
• 7,000+ customers/30,000+ installs/30 countries
• OM Plus Software Suite
+ Print Spooler - Flagship Product
• Job Delivery – Confirmation to the tray
• Intelligent Routing
• Print Release
• Format Transforms
• Print Job Archiving
• Print Metrics including user metrics
+ Electronic Report Distribution
+ Printer Fleet Management


Multi – Industries, Geo’s, Sizes

VZW
Emmaus


Plus Tech - Scales - # 1 Customers
+ Bank in the World
+ Car Manufacturer in the World
+ Entertainment Company in the World
+ Electronics, Electrical Equipment Manufacturer in the World
+ Managed Health Care Provider in the USA
+ Provider of Residential Mortgages in the USA
+ Auto Parts Company in the USA
+ Utility Company in the USA
+ Glass Fiber Technology Company in the USA
+ Bank in the UK
+ Telecommunications Company in Germany
+ Food and Drug Retailer in Germany
+ Bedding and Mattress Company in USA
+ Cosmetics Company in the World
+ Labels and pressure sensitive materials
+ Financial Technology provider in the world


OM Plus – What to Look for

• Print intensive business processes
+ Checks, invoices, pick tickets, BOL
• Misprint, errors, poor recovery
+ Fail-over, notification
• Throughput constraints
+ Load balance
• Administrative issues
• Missed deadlines due to print
• Device efficiencies (speed – color - features)
• Color control
• Device based print release
• Security and compliance


OM Plus = Advanced Spooling

What is a “native” Print Spooler?
+ O/S level utility (UNIX = lp, Windows = WPS)
+ Delivers print jobs from the application to the device
+ Severe limitations – no bi-di, no confirm, immediate purge, no f-o, etc
+ All apps, utilities, print accounting, rely on native spooling
+ No other product type can deliver jobs based on device status

OM Plus replaces native spooling to streamline, automate, and add
reliability to the printing process.


OM Plus Operates at O/S Level

App Server
App Server
App Server

Co
nfi
rm
a ti
on
Value Add
Trigger
Pre Transform
Context
Users Processes Trays
Other
Forms
Bundle
HD OM Plus Fleet Manager
Notifications & Alerts Burst
Admin Output Manager
Other
User

th
al
He
ice
er y

Destinations
liv

ev Print Metrics
De

D
App Server
App Server
Printers

Storage Archive
Email
Archiving Electronic
Distribution Distribution
Fax

Web


OM Plus Inbound

UNIX – Linux Resident
+ Replaces lp command
+ Monitor file
Windows Resident
+ Port Monitor
+ lp command
+ Monitor file
Non Resident System
+ Web Services
+ lpd


OM Plus - Functions
+ Replace O/S spooler
+ Job retention
+ End-to-End Confirmation
+ Error Notification, Auto Re-route
+ Printer level fail-over
+ Reprint – redirect
+ Health check before printing
+ E-forms server level fail-over
+ Load Balancing
+ Color Control and Avoidance
+ Size based routing
+ Single Management Tool for multiple systems
+ System wide Monitor from single screen


OM Plus - Functions

+Forms/Tray Management
+Format Transforms
+Conditional logic based routing
+Bundling/Kitting for transaction documents
+Header/Trailer pages
+Intelligent/ data throttling
+Print Release (Secure Print)
+Print Security & Authentication
+User/Print Statistics & Costs
+SAP Certified


Confirm - Fail Over - Notify
Confirm Print – For important Documents
+ From point of origin – thru network hops – to printer – to tray
+ Bi-di with printer via PJL
+ Important on “Mission Important/Critical” printing
Elegant Recovery Upon Failure
+ Auto fail-over
+ Notify
+ Restart at beginning of job or at point of failure
+ System wide monitor


Auto Re-direction of Jobs
Color Management
+ Intelligent – dynamic routing
+ Color control (quota and dynamic rules)

Re-direct based on volume
+ Job too big
+ Automated load balancing

Redirect based on Doc Type
+ Content based routing
+ Trigger based

Redirect based on Printer Status
+ Printer health check in advance


Print Job Manipulation
Load Balancing
+ Split large jobs to improve throughput
Duplex Printing
+ Print controls
Header Trailer
+ Banner Pages
Tray Management
+ Pull copies from multiple trays
Bundling and Bursting
+ Bundling very helpful in warehousing/logistics environment
Format Transforms

Print Release from Printer
+ Reduce Print, security, mobile print
Form Overlays


Print in Label Environment
Confirm Print to Label Printers
+ Bi-di communications with Zebra, Printronics
Restart
Fail-over
Bundle Creation
+ Define boundaries
+ Multiple docs types
Load Balancing
+ Split large jobs to improve throughput
Example Customers
+ Whirlpool, Liberty Medical, Amgen, Tech Data


Security & Compliance

OM Plus security system
+ Individual and group level permissions
+ Access controlled by device and
function

Detailed accounting logs – compliance

Reporting


SAP Certified
OM Plus is BC-XOM certified
OM Plus will deliver SAP jobs and return status
Jobs can be managed within SAP system
+ View job and device status
+ Cancel
+ Restart


Print Release

•Architecture and Flow
+ Plus Tech Application in Lexmark device
+ OM Plus Print Spooling system


User I/F - View all Jobs all Devices
Thick Client HTML – Zero Footprint

Enterprise Dashboard Other
+ Character Based
+ API – to develop UI


Printing in Citrix Environment

•Nominal Citrix Process
+ Driver Management Issues
+ No confirmation – fail-over – re-routing – queue management, etc

Print Job
Driver x.x created

Citrix Servers

Print
EMF
Command

PC
Driver x.x
PCL/PS


Printing in OM Plus - Citrix Environment
•OM Plus – Integrated with Simplify Print
•OM Plus Delivery
+ Print delivery from the print server
+ All OM Plus features available

Print Job
Driver x.x created
Windows
Print Server
Simplify Print
OM Plus
Citrix Servers

l
na
s io
m ct
Print

m ire
Command co i-d
B

PC
Driver x.x


Trouble Shooting Aids

User Interfaces
+ Real time status of jobs on the display

Print Log
+ Sequential log of all printer activity and status with time stamp

Printer Status Info
+ SNMP and PJL
+ View front panel of printer


OM Stats

OM Stats

• User Print Statistics

• Device Usage

• Costs

• Queries

• Reports


OM Plus Fleet Manager (FM)
On site or Hosted
Optional Module to OMP
Device Discovery
Consumables Mgmt
+Ordering and replace
Alert Management
+Incident & Cost Mgmt
Meters
Asset Info
Single & Multi Customer


Distribution and Pricing

+ Multiple Pricing Models – Examples:
+ ILF – one time fee
+ Subscription – 36 months
+ Quarterly charge - printers
+ Quarterly charge – pages
+ Custom Licensing – large opportunities

+ Distribution
+ Direct from Plus Technologies or PT Partner
+ Services from Plus Technologies
+ Support via PT or PT Partner


Plus Tech = Why we Win

+ Differentiators
• Company = Focus + Customer Care + Push Solution not Product
• Product = Ease of install/Use + Flexible + Scalability
• Support = Immediate + Direct Contact with Support Engineer
• Channel = Partner Centric Model
• TCO
• Personnel = Experience
+ Market Leader in Print Spooling


Questions and Discussion


Plus Tech Overview

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