Praktijkcase

1. G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Building the connected enterprise
Joachim Heinz, Lead Team Social Business The Social Enterprise, Utrecht, 24.09.2014
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2. G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
@joachimheinz - Selected web activities of the speaker
www.joachimheinz.com www.storify.com/joachimheinz
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3. G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
@joachimheinz
Introduction to Bosch
XS
XL
M
Bosch: +280.000 associates, +280 plants worldwide, 128 years history, business in automotive, industry, building, energy.
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4. G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
@joachimheinz
Today
market
dynamics
Source: BetaCodex – Organize for complexity
The Taylor bathtub on market dynamics
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5. G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
The power of networks …
New business models based on networks
Network oriented start-ups re-define value creation
Market leaders stumble
Networking inside corporations
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6. Guidelines
Technology
Organization
PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
@joachimheinz
Associates & Leadership
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7. G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
@joachimheinz
Thinking in process optimization…
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8. CI/PJ-E2.0 G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
@joachimheinz
Experience social business in our online city – first steps, support and much more to explore
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9. CI/PJ-E2.0 G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
@joachimheinz
Learn about the business value with the #socbiz atlas – interactive map of best-practices
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10. G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Best practise: „InnoWeex“
Key: Managed online Idea campaign
Objective: To find new ideas for exhaust sensors
300 colleagues
10 locations
2 weeks’ time
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11. G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Best practise: technical planning figures process
Objective: To accelerate the “TPZ” core process
Approx. 440 colleagues from
25 locations
Key: Community w/ high transparency
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12. G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Best practise: Optimization of IT usage infrastructure
Large stakeholder groups w/ global distribution
Key: open, dialog-based communication
Objective: To reduce costs in the field of IT infrastructure use
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13. CI/PJ-E2.0 G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
@joachimheinz
Growing adoption 1 year after launch: ~ 16.500 communities, 80% of them are open  transparency!
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14. G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
@joachimheinz
The miracle of #socbiz maturity…
The thought model:
Capability leads to a result.
Results depend on maturity.
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15. CI/PJ-E2.0 G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Maturity: Where does the company stand?
Level 3 optimization
Income & cost
Level 2 implementation
Process optimization
Level 1 pioneering work
Acceptance & satisfaction
Results levels
Development dimensions
Bosch Group maturity level
Interest
Culture
Processes
Leadership
Vision & strategy
Measurement
Resources
Detailed maturity level: Leadership
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16. G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
@joachimheinz
A “social” organization like a brain. Networked. Intelligent. Adaptable. Fast.
The next step…
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17. G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
@joachimheinz
Hierarchical and network structures in one org-system to deliver both efficiency and agility: the “dual org” company
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18. Rüdiger Schönbohm | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Mile stones on the road to become an Enterprise 2.0.
2012 5.12
2013 8.13
2014 3.14
Start pilot phase Bosch Connect: 25 use cases
Kick off E2.0 phase 1: platform
Go live Bosch Connect with 40,000 users
Kick off E2.0 phase 2: agile teams
Start pilot phase agile teams:
15 “pilots”
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19. Rüdiger Schönbohm | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Outlook: what’s in the pipeline and where do we stand?
Independent solutions
Limited functions
Participatory approach
Corporate network, broad functions
Below the radar
Experiences first use cases
Company-wide launch
Support from the executive management
First best practices
Optimizing the platform and usage
Increasing strategic awareness
Interweaving with business operations
Dynamic, needs-based platform
First opening for external stakeholders
Strategy- oriented
Integration into business operations Business critical
Continuously improved platform
All associates are involved
Open for external stakeholders
Organizational development on a new level
“Social” is how we do business
Sources: Dachis Group, The Community Roundtable, n:Sight, Frank Schönefeld, Emanuele Quintarelli, Group7 Consulting, Lee Ackermann
Pioneer phase
Pilot phase
Introduction
Professional-
ization
Business
integration
Enterprise
2.0
Maturity of the company
Time
We are here
2011 2014
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20. G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
@joachimheinz
THANK YOU!
@joachimheinz
de.linkedin.com/in/joachimheinz/
joachim.heinz@de.bosch.com
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