1. COURSE FEEDBACK
▸ Module: Introduction to Urban
Design + Placemaking (two
day)
▸ Client: Waverley Council
▸ Location: Waverley Council
▸ Date: 21-22 November 2012
▸ Participants:11
▸ Feedback participation: 9/11
(81%)
▸ Facilitator: Andrew Hammonds
▸ www.placefocus.com
Bondi Junction, Sydney, NSW, AUS
2. BROAD PARTICIPANT BACKGROUND
▸ Planning – development
assessment & strategic
▸ Urban design
▸ Engineering
▸ Open space planning
▸ Place management
▸ Environmental science
▸ Landscape design
Oxford St, Bondi Junction, Sydney, NSW, AUS
3. YOU RATED US 8/10
▸ The average
score for the
quality of the
program was
8 out of 10.
▸ The average
score for the
quality of the
presenter was
8 out of 10.
Place Presentations - Waverley Council, Sydney
4. YOUR EVALUATION - RELEVANT
▸ 89% of participants said the
course met or exceeded their
expectations
▸ 67% of participants said the
course content was good to
excellent
▸ 33% said course content was
excellent
▸ 100% of participants found the
course relevant to their job
▸ 89% of participants would
recommend the course to
others
Place Audit – Waverley City Council, Sydney, NSW, AUS
5. WHAT YOU SAID...
▸ “Information on urban design and
placemaking is useful to my role as a DA
officer”.
▸ “Interesting and engaging course.”
▸ “Good overview course”
▸ “Thanks for the course - I found it a very
useful exercise.”
▸ “Good engagement with everyone –
interactive”
▸ “Great information”
▸ “Very interesting and interactive forum,
great mix of learning tools and practical
examples - definitely not dull”.
Place Proposal - Waverley Council, Sydney
6. WHAT YOU SAID:
▸ “Great Facilitator”
▸ “Moved through topics with enough detail at a pace that
prevented boredom setting in - over two days that is an
achievement”.
▸ “Has made me rethink and question current approaches to
some projects and involvement of different staff”.
▸ “Great integration of the various activities, Council tends to
do in silos.”
▸ “Was great to get professional input from various different
disciplines across council.”
▸ “Good technology use with visuals and multimedia”.
▸ “I would recommend the course to people who do not have a
planning/urban design background - more cross fertilisation”.
Place Proposal - Waverley Council, Sydney
7. FEEDBACK GIVEN DURING THE COURSE
▸ What worked?
▸ Mix of learning styles
▸ Walking tour/movies
▸ Sitting with people from other council
areas
▸ Postcard
▸ Briefcase
▸ Practical examples
▸ Photos of places
▸ Interactive
▸ manual
▸ What didn’t work?
▸ Using old overseas examples
▸ Information on place audits
▸ Briefing on audit
▸ New town examples not relevant
▸ Minimal representation
▸ More on placemaking
▸ Confusion on place making versus place Llandaff St, Bondi Junction, Sydney, NSW, AUS
management
8. FEEDBACK DURING THE COURSE CON’T
▸ What if?
▸ Council commit to funding
▸ Putting it into practice
▸ Outcome from the course
▸ More familiar with local situation
▸ Good coffee
▸ Councillors and mix
▸ Gut Feel?
▸ Powerless (know more)
▸ Powerful – determined
▸ Inspired – right tenus
▸ Collaboration
▸ Scraping the top/overview - need
critical analysis
▸ Create confusion – a lot of
everything
▸ Internal communication is
lacking
Bronte Beach, Bronte, Sydney, NSW, AUS
▸ DA – Place Enablers
9. WHAT YOU SAID: IMPROVEMENTS
▸ “Not tailored enough to our
urban setting”
▸ “More familiarity about area
you are presenting in.”
▸ “Material could have been
more structured from the
beginning.”
▸ “Too much information too
soon. Would have been
better to focus on some
points.”
▸ “Information seemed to scrap
surface - not enough critical
analysis too many USA
examples.”
Waverley Park, Bondi Junction, Sydney, NSW, AUS
11. 6 WORKSHOP IDEAS
Extra tools in the briefcase, something
more to think about . . .
▸ Strategic plans
▸ Place management
▸ Clarity on language
▸ Champions across silos
▸ Data, facts and trends relevant to Waverley
▸ Local examples, best practice
▸ More detail
▸ Mentor
▸ Place making and place management
▸ Feedback loop
▸ Bring back counters/ survey’s
Oxford St, Bondi Junction, Sydney, NSW, AUS
12. OUR DETAILS
▸ Placefocus: training and information on urban design and
placemaking
▸ “We are passionate about creating places for people”
▸ www.placefocus.com
▸ Andrew Hammonds (0407466615)
▸ andrew@placefocus.com
▸ Follow us on twitter, Facebook and Instagram (Placefocus)
▸ Connect on Linkedin or watch our PPT's on Slideshare
Waverley St, Bondi Junction, Sydney, NSW, AUS
