The 4 most common frustrations that ad agencies wish their clients understood. 1. www.piethis.com 2. www.piethis.com 3. Make your agency feel like they are working with you, not for you ! ! www.piethis.com 4. Both sides should be aligned on everything that’s going on ! ! www.piethis.com 5. Transparent communication = easy navigation around upcoming obstacles ! ! ! www.piethis.com 6. Agency’s deadlines are as important as yours ! ! ! www.piethis.com 7. www.piethis.com 8. Making changes midway through a project will cost more money and time ! ! ! ! www.piethis.com 9. Agree on work processes and timeline beforehand and stick to it ! ! ! ! www.piethis.com 10. www.piethis.com 11. Be consistent and know what you want ! ! ! ! www.piethis.com 12. Be concrete and give specific notes on what you liked and didn’t like during a feedback round ! ! ! ! www.piethis.com 13. Consolidate feedbacks and make sure to get decision makers involved early ! ! ! ! www.piethis.com 14. www.piethis.com 15. Agency need to manage vendors to produce your work ! ! ! www.piethis.com 16. Slow payment strains your ad agency relationship’s with the vendors ! ! ! www.piethis.com 17. “Oh but I’ve forwarded the invoice to finance” is not a good enough reason ! ! ! www.piethis.com 18. Pay promptly and your agency will be able to get their best partners working on your projects ! ! ! www.piethis.com 19. Read the full article of ‘4 things your Ad agency is secretly dying to tell you’ at http://blog.piethis.com/post/73193860944/ad-agency-secrets 20. Work Smarter, Together Pie is a web app for sharing things with your coworkers. Start conversations with your team about industry news, best practices and anything else you find on the web. www.piethis.com 21. www.piethis.com