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AGI LE TOUR BRUSSELS2 NOV. 2015
Agile4Hr
Human Relations Over Processes And Tools
2
People don’t have a propensity for LAZINESS,
people have a propensity for HARD WORK,
it just needs to be WORK THAT MATTERS TO THEM.
Jane McGonigal, Reality is Broken
3
DURING AL L THESE YE ARS WE
THOUGHT T HAT THE WORL D
WAS TURNING AROUND US.
NOW THE WORLD IS TURNI NG
THAT FAST THAT WE DO NOT
UNDERSTAND IT ANYMORE .
BA CK OF FICE MANAGE R, SWITZ ERLA ND
Agileisnotjustamethodologyor
process,it’samindset,acultureand
workingcoachingandmanagement
approachsupportedbytechniquesand
tools.
4
WhatIsThisAllAbout?
5
HumanRelationsover
processesandtools
6
WeTryToRespondTo
• understand and support agile work and
management
• attract, hire, retain and get the best from agile
people
• create an agile culture of real team work and
innovation
• better manage organisational development and
change
• better manage personal learning and evaluations
• increase speed, performance, results and
satisfaction
7
AGILE IS NOT JUST A METHODOLOGY OR PROCESS, IT'S A MINDSET, A CULTURE, A WORKING COACHING AND
MANAGEMENT APPROACH SUPPORTED BY LEARNABLE TECHNIQUES AND TOOLS.
What’sNot
IT ASSUMES THAT THE CORPORATE CULTURE IS CONSTANTLY EVOLVING TAKING INTO ACCOUNT HUMAN INTERACTIONS.
8
NOT A
REVOLUTION
NO T NEW AGE
NotCopyAnd
PasteOf….
9
It’s….
A collection of thoughts, emerging patterns of agile leaders and HR professionals from over 10 countries.
10
11WHAT’S ZALANDO?
12
13
I DON’T SAY THAT ZALANDO IS AGILE. BUT THAT CAN
BE HOW RECRUITMENT CAN LOOK. TECH COMPANY,
CHALLENGING,MODE NERD…
14
HerePeopleWillNotComeForTheBrand
OfTheCompanyButForTheCultureThey
Distille
15
what if the
recrutees realise
that you are not
the bride you
pretend to be?
PilarsOfTheConcept
16
17
PR O DU CT IVITY E FF IC IEN CE EFFECTI VEN ESS
P RO D UCTI V ITY:
YOU D O A LOT OF WORK, BUT
IS IT THE GOOD WORK?
EFFICIENCE:
YOU DO YOUR WO RK EASILY,
BUT DID I T REAC H THE
MAXIMUM IMPACT?
EFFECTIVENESS:
YO U DO THE RIGH T WO RK AT
THE RIGH T TIME. IS THE
PROC ESS REP EATAB LE?
AGILE
18
PUR POS E
MAST ERY
AUT ONOMY
Purpose = only start the
work with clear purpose
Autonomy = good results
come from autonomous
people
Mastery = mastery through
continuous improvement
Result = it’s by combining
purpose/autonomy/mastery
that you can create a
sustainable value delivering
organisation
SOURCE:
 DRIVE »D.PINK
19
PUR POS E
MAST ERY
AUT ONOMY
Outcome
SOURCE:
« DRIVE »D.PINK
RELATEDNESS
SAF E
CONTA INER
COMPE TENCE
MEA NI NG
20
Build
th e right thing
BUI LD
THE THING RI GHT
BUILD IT FAST
MANAG EMENT, B USI NESS DOERS/OPERATI ONS
AGILE CO ACH / HR
Man agem
ent
business
custom ers
users
OPE RATI O
NS
AGILE
COACHES /
HR
BEING HUMAN IS THE VARIABLE
IN THE HEART OF E VOLUT ION
EST
Let’sMakeATest
•what is an agile manager?
22
•what is an agile software developer?
•what is an agile architect?
More…
• what is a French manager?
23
• what is an Italian Software Developer?
• what is a Dutch Architect?
IfWeTakeALookOn
AgileTransformation…
24
Project Management
Scrum
Agile
Over the Fence
Keeping people busy
Phase 1
Project Management
Scrum
Agile
Over the Fence
Keeping people busy
Phase 2
Project Management
Scrum
Agile
Over the Fence
Keeping people busy
Phase 3
Project Management
Scrum
Agile
Over the Fence
Keeping people busy
Phase 4
26
I SN’T AGILE A CULTURE?
27
TI ME TO PLAY PIERRE
PI ERR E NEI S | PIE RRE @WE COMPANY.ME
AgileAnimal
Farm
AGI LE THROUGH OUR BEHAVI OURUNDERS TANDING
BA SED ON MARIO MOREI RA’ S WORK
StartingWithA
Metaphor
01
01
29
HTTP://CMFORAG ILE.BLOGSPOT. FR/ 20 11 /08/AGILE-ANIMAL-FARM.HT ML
THAT’S HOW I STARTED
WITH AGILE
30
PurposeOfThisGame
31
UNDERSTANDING
THE BASIC
PRI NCIPLES OF
THE AG ILE
CULT UR E A ND
UNDE RSTANDING
THE IMPACT OF
BE HAVIOUR I N
AGILE
Impact of this
metaphor
THE CHI CKEN ONLY GI VES
THEIR EGG S
PIGS HAV E TO P UT THEIR F LESH ON TH E
TAB LE
33
BA SED ON MARIO MOREI RA’ S WORK
Personas&
Behaviours
01
02
35
Pigs
• They are involved, engaged to
the project. In Scrum, it’s the
purpose of the Scrum Team
(Delivery Team, Scrum Master
and Product Owner).
• They are committed to the
work. They are working in a
pigpen with other pigs who
love their work.
• When Agility is well set, they
are all willing to put they
«  flesh-on-the-set  » each day
because they feel ownership
of the work.
• They are assertive and
accountable for the success of
the project and have a majority
(if not all) of their performance
goals linked directly to the
success of the project and
their specific Agile team.
36
• They come and go on the
project.
• While chickens are mostly
helpful, because they are
contributing their eggs, they
don’t always understand the
full context because they are
n o t a d e d i c a t e d t e a m
member.
• So occasionally they may
accidentally contribute a
rotten egg.
• They are not accountable for
the success of the project,
although they may have a
s m a l l p o r t i o n o f t h e i r
performance goals linked to
the success of the project.
Chicken
37
Foxes
• They like to stealthily move
into and through the team
seeing who has certain skills
and ideas.
• Then they like to steal not
only resources (Agile team
members) for their own
teams, but they also steal
ideas.
• They are not necessarily
negative, because they are
often so quiet in their
manipulative work.
• They are dedicated to their
own success.
38
Seagulls
• They like to fly around the
project and not really
contribute in any manner.
• They enjoy “talking” (mostly
hearing themselves speak)
and pretend they are adding
value, but they are only
annoying the pigs (Agile team
members).
• Often, they like to swoop in
so it can look like they are
involved (and they’ll tell others
this).
• They are often quite negative,
squawk a lot in a “know it all”
manner, and often poop on
people and their ideas.
39
Rats
• They are deceiver types who
will use the trust of the team
to gain insight into topics so
they can then “rat” on what is
going on to others.
• Often on Agile teams, they
are really deceivers because
they are really anti-Agile or
just plain negative people.
• T h e y o f t e n k n o w t h e
decisions that are made
based on certain contexts
that the team is in, but will
twist the truth in order to
bring the project down.
• It is important to identify
these deceivers as quickly as
possible and get them off the
team.
40
Cats
• They are a lazy type on an
Agile team that really do not
pitch in but instead like to
sleep instead.
• They are almost purposefully
not assertive, have been
used to just “getting by” on
projects for years, and are
not really interested in
feeling ownership of the
work.
• They typically neither
positive nor negative and
simply like to be left alone.
• The other team members
will begin to notice this
behaviour and realise they
are not really interested in
becoming part of the team.
41
• They are command-and-
control types who think they
can continue to tell their folks
what to do even though they
are dedicated to their Agile
teams.
• Sometimes referred to as
bullies, they charge right into
the team and attempt to direct
them to their own work and
often deviate the team from
building product functionality.
• Ty p i c a l l y, t h e y a re n o t
interested in the Agile mindset
because they see it as a
challenge to their authority
(technical or managerial) or
don’t really understand or care
about the business benefits of
Agile, but instead want to
maintain their own status.
Bulls
42
ShepherdDog
• And finally no farm is
c o m p l e t e w i t h o u t t h e
Shepherd Dog.
• However, on an Agile farm, it
cannot be just any Shepherd
Dog but instead a benevolent
Shepherd Dog who is good
to his animals and ensure the
animals have what they need
to grow and prosper.
• The Agile Animal Shepherd
Dog encourages, inspires,
a n d a l l o w s f o r t e a m
a u t o n o m y a n d s e l f
organisation.
43
PLAY A ND WORK I T OUT!
Let’sTryA
Game
01
03
44
Let’sGoBackInThe
Past…
45
‹#›|
WE INCREASE RETURN
ON INVESTMENT BY
MAKING CONTINUOUS
FLOW OF VALUE OUR
FOCUS.
WE DELIVER RELIABLE
RESULTS BY ENGAGING
CUSTOMERS IN
FREQUENT
INTERACTIONS AND
SHARED OWNERSHIP.
WE EXPECT
UNCERTAINTY AND
MANAGE FOR IT
THROUGH ITERATIONS,
ANTICIPATION, AND
ADAPTATION.
WE BOOST
PERFORMANCE THROUGH
GROUP ACCOUNTABILITY
FOR RESULTS AND
SHARED RESPONSIBILITY
FOR TEAM
EFFECTIVENESS.
WE UNLEASH CREATIVITY
AND INNOVATION BY
RECOGNIZING THAT
INDIVIDUALS ARE THE
ULTIMATE SOURCE OF
VALUE, AND CREATING
WE IMPROVE
EFFECTIVENESS AND
RELIABILITY THROUGH
SITUATIONALLY SPECIFIC
STRATEGIES, PROCESSES
AND PRACTICES.
 
HrQuestions?
47
CHALLENGE FOR
HR
ALIGNED WITH BUS IN ESS STRAT EG Y
CULTURE
LEA DERSHIP
ORGANISATI ONA L DE VELOPM ENT
CHANGE MANA GE MENT
48
What Is Hr?
49
HTTP://E N.WI KIPE DI A.ORG/WI KI/HUMA N_RESO URCE_M ANAGE ME NT
RECRUITMENT
TRAI NI NG
PERFORM AN CE AP P RAISAL
REWAR DING
PAY & B ENEFITS
COLLECTIVE BAR GAI NI NG
GOVERNMENT LAWS
STRATEGIC MANAGEMENT OF THE WORKFORCE
MERGERS & ACQUI SI TION SUPPORT
TALENT MANAG EMENT
SUCCESSI ON PLANNING
INDUSTRI AL & LABOR RELATIONS
DIVERSI TY INCLUSI ON
ORGANISATION PSYCHOLOGY
EMPLOYEE TURNOVER
REG ULATI ON
WE FA CE D FRI DAY
LAST QUE STIONS
Organisational
Challenges
51
52
KING
FA RMER
KING RECRUITED
BY GOD THE FAR MER HA S 3 BE EF S
THE KNI GHT WA NT S 2 BEE FS
THE FAR MER KEEP S 1 B EE F
WHE RE SHOULD HE COMP LAIN?
53
JUNIOR
JASON IS A JUNIOR . HE IS VE RY
PA SSI ONAT E A BOUT HIS NE W
JOB. WHERE CAN HE GOT THE
RI GHT INFORMAT ION. HOW LONG
SHOULD IT TA KE ?
54
JAS ON
JASON LOVE T O DANCE . HE ME ET
ELI SA , A SSI STANT OF THE CEO,
AT THE SA LSA COURSE. THE Y
BE COME CLOSE R. T HEY TA LK ALL
THE TI ME A BOUT T HE COMPA NY
DURING THEI R F REE T IME . JASON
HAS NOW MORE I NF OR MAT ION
THA N HI S SUP ERVISOR .
ELSA
TheQuestionsThat
EveryoneIsAsking
55
UNDE RSTAND AND SUPPORT
AGILE
ATT RA CT, R ECRUT, R ETAIN, GET THE BEST
AGILE PE OP LE
BA SED ON REA L TE AM WORK, DIVER SI TY
BUILD A N AGILE CULTURE
ORGANISATI ONA L DE VELOPM ENT AND CHA NGE
MANA GE BE TTE R
INDIVIDUAL LESSONS LEAR NE D AND EVALUAT IONS
BE TT ER MANAGE
SPE ED, P ERF OR MANCE, SATISFACTI ON
INCREA SE
Conclusion
62
AgileIsEasy
63
64
DELIVER AT
LEAST ONCE A
MONTH
INSPECT AND
ADAPT
T RE AT P E OPL E
L IKE A D ULTS
A SK T H E T E A M
agile hacked by
HR…
or reverse?
AgileIs
66
67
THANK
YOU
69
PIERR E E. NEIS
PIERRE@WECOMPA NY.ME
Human
Agile by Nature
W WW.AGILE4HR.NET

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Agile4 hr agile tour brussels 2015

  • 1. AGI LE TOUR BRUSSELS2 NOV. 2015 Agile4Hr Human Relations Over Processes And Tools
  • 2. 2 People don’t have a propensity for LAZINESS, people have a propensity for HARD WORK, it just needs to be WORK THAT MATTERS TO THEM. Jane McGonigal, Reality is Broken
  • 3. 3 DURING AL L THESE YE ARS WE THOUGHT T HAT THE WORL D WAS TURNING AROUND US. NOW THE WORLD IS TURNI NG THAT FAST THAT WE DO NOT UNDERSTAND IT ANYMORE . BA CK OF FICE MANAGE R, SWITZ ERLA ND
  • 7. WeTryToRespondTo • understand and support agile work and management • attract, hire, retain and get the best from agile people • create an agile culture of real team work and innovation • better manage organisational development and change • better manage personal learning and evaluations • increase speed, performance, results and satisfaction 7 AGILE IS NOT JUST A METHODOLOGY OR PROCESS, IT'S A MINDSET, A CULTURE, A WORKING COACHING AND MANAGEMENT APPROACH SUPPORTED BY LEARNABLE TECHNIQUES AND TOOLS.
  • 8. What’sNot IT ASSUMES THAT THE CORPORATE CULTURE IS CONSTANTLY EVOLVING TAKING INTO ACCOUNT HUMAN INTERACTIONS. 8 NOT A REVOLUTION NO T NEW AGE
  • 10. It’s…. A collection of thoughts, emerging patterns of agile leaders and HR professionals from over 10 countries. 10
  • 12. 12
  • 13. 13 I DON’T SAY THAT ZALANDO IS AGILE. BUT THAT CAN BE HOW RECRUITMENT CAN LOOK. TECH COMPANY, CHALLENGING,MODE NERD…
  • 15. 15 what if the recrutees realise that you are not the bride you pretend to be?
  • 17. 17 PR O DU CT IVITY E FF IC IEN CE EFFECTI VEN ESS P RO D UCTI V ITY: YOU D O A LOT OF WORK, BUT IS IT THE GOOD WORK? EFFICIENCE: YOU DO YOUR WO RK EASILY, BUT DID I T REAC H THE MAXIMUM IMPACT? EFFECTIVENESS: YO U DO THE RIGH T WO RK AT THE RIGH T TIME. IS THE PROC ESS REP EATAB LE? AGILE
  • 18. 18 PUR POS E MAST ERY AUT ONOMY Purpose = only start the work with clear purpose Autonomy = good results come from autonomous people Mastery = mastery through continuous improvement Result = it’s by combining purpose/autonomy/mastery that you can create a sustainable value delivering organisation SOURCE:  DRIVE »D.PINK
  • 19. 19 PUR POS E MAST ERY AUT ONOMY Outcome SOURCE: « DRIVE »D.PINK RELATEDNESS SAF E CONTA INER COMPE TENCE MEA NI NG
  • 20. 20 Build th e right thing BUI LD THE THING RI GHT BUILD IT FAST MANAG EMENT, B USI NESS DOERS/OPERATI ONS AGILE CO ACH / HR Man agem ent business custom ers users OPE RATI O NS AGILE COACHES / HR
  • 21. BEING HUMAN IS THE VARIABLE IN THE HEART OF E VOLUT ION EST
  • 22. Let’sMakeATest •what is an agile manager? 22 •what is an agile software developer? •what is an agile architect?
  • 23. More… • what is a French manager? 23 • what is an Italian Software Developer? • what is a Dutch Architect?
  • 25. Project Management Scrum Agile Over the Fence Keeping people busy Phase 1 Project Management Scrum Agile Over the Fence Keeping people busy Phase 2 Project Management Scrum Agile Over the Fence Keeping people busy Phase 3 Project Management Scrum Agile Over the Fence Keeping people busy Phase 4
  • 26. 26 I SN’T AGILE A CULTURE?
  • 27. 27 TI ME TO PLAY PIERRE
  • 28. PI ERR E NEI S | PIE RRE @WE COMPANY.ME AgileAnimal Farm AGI LE THROUGH OUR BEHAVI OURUNDERS TANDING
  • 29. BA SED ON MARIO MOREI RA’ S WORK StartingWithA Metaphor 01 01 29 HTTP://CMFORAG ILE.BLOGSPOT. FR/ 20 11 /08/AGILE-ANIMAL-FARM.HT ML
  • 30. THAT’S HOW I STARTED WITH AGILE 30
  • 31. PurposeOfThisGame 31 UNDERSTANDING THE BASIC PRI NCIPLES OF THE AG ILE CULT UR E A ND UNDE RSTANDING THE IMPACT OF BE HAVIOUR I N AGILE
  • 33. THE CHI CKEN ONLY GI VES THEIR EGG S PIGS HAV E TO P UT THEIR F LESH ON TH E TAB LE 33
  • 34.
  • 35. BA SED ON MARIO MOREI RA’ S WORK Personas& Behaviours 01 02 35
  • 36. Pigs • They are involved, engaged to the project. In Scrum, it’s the purpose of the Scrum Team (Delivery Team, Scrum Master and Product Owner). • They are committed to the work. They are working in a pigpen with other pigs who love their work. • When Agility is well set, they are all willing to put they «  flesh-on-the-set  » each day because they feel ownership of the work. • They are assertive and accountable for the success of the project and have a majority (if not all) of their performance goals linked directly to the success of the project and their specific Agile team. 36
  • 37. • They come and go on the project. • While chickens are mostly helpful, because they are contributing their eggs, they don’t always understand the full context because they are n o t a d e d i c a t e d t e a m member. • So occasionally they may accidentally contribute a rotten egg. • They are not accountable for the success of the project, although they may have a s m a l l p o r t i o n o f t h e i r performance goals linked to the success of the project. Chicken 37
  • 38. Foxes • They like to stealthily move into and through the team seeing who has certain skills and ideas. • Then they like to steal not only resources (Agile team members) for their own teams, but they also steal ideas. • They are not necessarily negative, because they are often so quiet in their manipulative work. • They are dedicated to their own success. 38
  • 39. Seagulls • They like to fly around the project and not really contribute in any manner. • They enjoy “talking” (mostly hearing themselves speak) and pretend they are adding value, but they are only annoying the pigs (Agile team members). • Often, they like to swoop in so it can look like they are involved (and they’ll tell others this). • They are often quite negative, squawk a lot in a “know it all” manner, and often poop on people and their ideas. 39
  • 40. Rats • They are deceiver types who will use the trust of the team to gain insight into topics so they can then “rat” on what is going on to others. • Often on Agile teams, they are really deceivers because they are really anti-Agile or just plain negative people. • T h e y o f t e n k n o w t h e decisions that are made based on certain contexts that the team is in, but will twist the truth in order to bring the project down. • It is important to identify these deceivers as quickly as possible and get them off the team. 40
  • 41. Cats • They are a lazy type on an Agile team that really do not pitch in but instead like to sleep instead. • They are almost purposefully not assertive, have been used to just “getting by” on projects for years, and are not really interested in feeling ownership of the work. • They typically neither positive nor negative and simply like to be left alone. • The other team members will begin to notice this behaviour and realise they are not really interested in becoming part of the team. 41
  • 42. • They are command-and- control types who think they can continue to tell their folks what to do even though they are dedicated to their Agile teams. • Sometimes referred to as bullies, they charge right into the team and attempt to direct them to their own work and often deviate the team from building product functionality. • Ty p i c a l l y, t h e y a re n o t interested in the Agile mindset because they see it as a challenge to their authority (technical or managerial) or don’t really understand or care about the business benefits of Agile, but instead want to maintain their own status. Bulls 42
  • 43. ShepherdDog • And finally no farm is c o m p l e t e w i t h o u t t h e Shepherd Dog. • However, on an Agile farm, it cannot be just any Shepherd Dog but instead a benevolent Shepherd Dog who is good to his animals and ensure the animals have what they need to grow and prosper. • The Agile Animal Shepherd Dog encourages, inspires, a n d a l l o w s f o r t e a m a u t o n o m y a n d s e l f organisation. 43
  • 44. PLAY A ND WORK I T OUT! Let’sTryA Game 01 03 44
  • 46. ‹#›| WE INCREASE RETURN ON INVESTMENT BY MAKING CONTINUOUS FLOW OF VALUE OUR FOCUS. WE DELIVER RELIABLE RESULTS BY ENGAGING CUSTOMERS IN FREQUENT INTERACTIONS AND SHARED OWNERSHIP. WE EXPECT UNCERTAINTY AND MANAGE FOR IT THROUGH ITERATIONS, ANTICIPATION, AND ADAPTATION. WE BOOST PERFORMANCE THROUGH GROUP ACCOUNTABILITY FOR RESULTS AND SHARED RESPONSIBILITY FOR TEAM EFFECTIVENESS. WE UNLEASH CREATIVITY AND INNOVATION BY RECOGNIZING THAT INDIVIDUALS ARE THE ULTIMATE SOURCE OF VALUE, AND CREATING WE IMPROVE EFFECTIVENESS AND RELIABILITY THROUGH SITUATIONALLY SPECIFIC STRATEGIES, PROCESSES AND PRACTICES.  
  • 48. CHALLENGE FOR HR ALIGNED WITH BUS IN ESS STRAT EG Y CULTURE LEA DERSHIP ORGANISATI ONA L DE VELOPM ENT CHANGE MANA GE MENT 48
  • 49. What Is Hr? 49 HTTP://E N.WI KIPE DI A.ORG/WI KI/HUMA N_RESO URCE_M ANAGE ME NT RECRUITMENT TRAI NI NG PERFORM AN CE AP P RAISAL REWAR DING PAY & B ENEFITS COLLECTIVE BAR GAI NI NG GOVERNMENT LAWS STRATEGIC MANAGEMENT OF THE WORKFORCE MERGERS & ACQUI SI TION SUPPORT TALENT MANAG EMENT SUCCESSI ON PLANNING INDUSTRI AL & LABOR RELATIONS DIVERSI TY INCLUSI ON ORGANISATION PSYCHOLOGY EMPLOYEE TURNOVER REG ULATI ON
  • 50. WE FA CE D FRI DAY LAST QUE STIONS
  • 52. 52 KING FA RMER KING RECRUITED BY GOD THE FAR MER HA S 3 BE EF S THE KNI GHT WA NT S 2 BEE FS THE FAR MER KEEP S 1 B EE F WHE RE SHOULD HE COMP LAIN?
  • 53. 53 JUNIOR JASON IS A JUNIOR . HE IS VE RY PA SSI ONAT E A BOUT HIS NE W JOB. WHERE CAN HE GOT THE RI GHT INFORMAT ION. HOW LONG SHOULD IT TA KE ?
  • 54. 54 JAS ON JASON LOVE T O DANCE . HE ME ET ELI SA , A SSI STANT OF THE CEO, AT THE SA LSA COURSE. THE Y BE COME CLOSE R. T HEY TA LK ALL THE TI ME A BOUT T HE COMPA NY DURING THEI R F REE T IME . JASON HAS NOW MORE I NF OR MAT ION THA N HI S SUP ERVISOR . ELSA
  • 56. UNDE RSTAND AND SUPPORT AGILE
  • 57. ATT RA CT, R ECRUT, R ETAIN, GET THE BEST AGILE PE OP LE
  • 58. BA SED ON REA L TE AM WORK, DIVER SI TY BUILD A N AGILE CULTURE
  • 59. ORGANISATI ONA L DE VELOPM ENT AND CHA NGE MANA GE BE TTE R
  • 60. INDIVIDUAL LESSONS LEAR NE D AND EVALUAT IONS BE TT ER MANAGE
  • 61. SPE ED, P ERF OR MANCE, SATISFACTI ON INCREA SE
  • 64. 64 DELIVER AT LEAST ONCE A MONTH INSPECT AND ADAPT T RE AT P E OPL E L IKE A D ULTS A SK T H E T E A M
  • 67. 67
  • 69. 69 PIERR E E. NEIS PIERRE@WECOMPA NY.ME Human Agile by Nature W WW.AGILE4HR.NET