Learn how you can make a real difference by using your professional skills. We show you how through our webinar and Practical Microfinance Course in London. Limited time early bird offer until October for both courses starting now and in Feb 2013.

1. 7 Steps to Reach Full Potential with
Microfinance
Making Your Professional Skills Count
Dr. Phyllis SantaMaria, Founder MWB
Gabriel Flores, Organisational Performance, MWB

2. Agenda
• Background (Dr. SantaMaria)
• The Seven Steps (Gabriel Flores)
– Clarity of Purpose
– Follow Passion
– Go the Path of Least Resistance
– Build Reputation
– Learn from the Experts
– Connect
– Take Action
• An Action you can take: The Practical Microfinance
Course – and a special offer for webinar attendees

3. Background
Your Hosts
Dr. Phyllis Santamaria – founder of Microfinance without
Borders with 45 years’ experience in capacity development in
developing countries. Has worked closely with world experts
including Muhammad Yunus and UK Coordinator of the UN Year
of Microfinance. Her life is about helping to alleviate human
suffering by showing people alternative ways to approach life.
Gabriel Flores – 10 years experience in management
consulting for a Big 5 firm; worked with senior executives of
Fortune 500 companies around the world. Left the corporate
environment to focus on empowering people to reach their
potential. Has delivered seminars and workshops for thousands
and empowers leaders to be champions for the future.

4. Background
About Us
Our Mission:
“ To bring global talent and abundant resources
to solving the world’s problems in a way that
each person can reach their full potential.”

5. Background
MWB Overview
• Microfinance without Borders founded in 2007
• We provide innovative, practical and effective
courses, mentoring and consulting to:
– Give professionals an avenue to use their skills to
make a real impact
– Build capacity in the developing world and
empower people to reach their potential
– Enable Microfinance other social enterprises and
their supporters to be sustainable and deliver
products and services that truly empower their
clients

6. Background
Core Offerings
Practical Courses – For professionals to build and
apply their professional skills to have an impact
Foundational Courses – For small enterprises in the
developing world, providing people with the skills they
need to be sustainable
Mentoring – For professionals that want to pursue
worthwhile opportunities in Microfinance including
field work and career development
Consulting – For organisations, social enterprises, and
microfinance institutions that want to be sustainable

7. Background
Why Microfinance?
• What do you think Microfinance is for...?

8. Background
Why Microfinance?
• What do you think Microfinance is for...?
• We believe Microfinance is an access for all
people to reach their full potential.
All of our work is designed with a vision to help all
people reach their full potential.

9. The 7 Steps to Reach Full Potential
Relevance
• The 7 Steps are for professionals to work
towards reaching full potential
• We will explore an example how this has been
applied by Yumi Yamamoto, a graduate of our
Practical Microfinance Course
• For those of you in teams and organisations,
some useful parallels will be drawn

10. The 7 Steps to Reach Full Potential
STEP 1: Identify Purpose
• Be Clear about the WHY
– Your WHY
– The Organisational WHY
• Pitfall: A 'statement’ of Purpose is not enough –
has to be in the spirit
– Lack of clarity on Purpose can lead to wasted effort,
time, resources and lead to a mundane experience
– Purpose is what gives Life and Soul to what is being
done

11. The 7 Steps to Reach Full Potential
STEP 1: Identify Purpose
• Top Tips to identifying Purpose:
– Individuals:
• Think of when you had a blast, and felt fulfilled
• Think of what gets your goat, riles you up
• Use the iterative “WHY?”
– Teams/Organisations:
• Explore with your team/leadership
• Why are we here?
• What do we stand for? Who are we?
– Also Particularly useful when:
• Considering a new opportunity
• Considering a new product/capability

12. The 7 Steps to Reach Full Potential
STEP 2: Follow Passion
• Let Passion be your guide
– Your passion
– For an Organisation: Cause
• Pitfall: Passion without Purpose is directionless
– Critical to focus – think laser beam versus bonfire
– Maintain balance

13. The 7 Steps to Reach Full Potential
STEP 2: Follow Passion
• Top Tips to follow the Passion:
– Individuals:
• List everything that “fires you up”
• Include anything
• Note any themes/groupings
– Organisations/Teams:
• What is our cause?
• Are we using our team members’ passion?
– Also Particularly useful when:
• Feeling worn out
• Things become mundane/team lacks energy

14. The 7 Steps to Reach Full Potential
STEP 3: Make the most of Talent
• Take the Path of Least Resistance
– Your Talent
– For an Organisation: Niche
• Pitfall: The jack of all trades is master of none
– Focus on your best game: think Michael Jordan
– Don’t make excuses, though...

15. The 7 Steps to Reach Full Potential
STEP 3: Make the most of Talent
• Top Tips to Take the Path of Least Resistance:
– Individuals:
• What are you doing when you’re “in the zone”?
• Take your Talent profile, included in the PMF Course
• Know what to say “no” to
– Organisations/Teams:
• What are we the best at? What’s our niche?
• With whom can/should we collaborate?
– Also Particularly useful when:
• It feels like “hard work”
• Experience: maximum effort with minimum results

16. The 7 Steps to Reach Full Potential
STEP 4: Build Character
• Your Reputation Matters
– Develop yourself & Set Goals
– For an Organisation: Build Trust & Set Targets
• Pitfall: I’ve built my reputation, now I can relax
– Build and reinforce the perception of who you are
– Integrity is critical
– Build Trust by delivering value consistently over time

17. The 7 Steps to Reach Full Potential
STEP 4: Build Character
• Top Tips to build your reputation:
– Individuals:
• Identify what your reputation already is
• Interview those around you (colleagues, friends)
• Choose what you want to be known for – make it your identity
• Set your goals
– Organisations/Teams:
• What have we promised to our stakeholders?
• Are we reliably and consistently delivering value to our
stakeholders to build trust
• Set targets & measures
– Also Particularly useful when:
• You want to advance your career/impact
• Revenue isn’t as high as expected – TRUST is a leading
indicator

18. The 7 Steps to Reach Full Potential
STEP 5: Develop Knowledge
• Learn from the Experts
– Build your skills from the right sources and get a
mentor - learn from others’ mistakes
– For an Organisation: Build capabilities, see how others
have done it and get outside support
• Pitfall: Constantly tooling up...
– Learn things that forward your goals
– Develop Purpose-focused capabilities

19. The 7 Steps to Reach Full Potential
STEP 5: Develop Knowledge
• Top Tips to learn from the experts:
– Individuals:
• Identify who has had the impact that what you want to have,
and explore their footsteps – careful to follow those with a
similar talent profile
• Get a coach or mentor to support your growth
• Set learning goals and do some activity each day
– Organisations/Teams:
• Identify what capabilities we are offering – are they precisely
what the market needs – can we tweak? Do we need
more/less?
• What expertise is missing from our team?
– Also Particularly useful when:
• Innovation is lacking, or you are ‘stuck’

20. The 7 Steps to Reach Full Potential
STEP 6: Expand Network & Connect
• Network, Network, Network
– Build your network – include those that are relevant
for what you’re trying to achieve (Wealth Network vs.
Poverty Network)
– For an Organisation: Build partnerships
• Pitfall: Über networking
– Have an intention in mind, follow up
– Consider the maturity of potential partners

21. The 7 Steps to Reach Full Potential
STEP 6: Expand Network & Connect
• Top Tips for networking:
– Individuals:
• Review your Purpose, Passion, Talent, Character and
Knowledge – in which networks will you bring the most
value?
• Think more about what you can GIVE than what you can
get.
– Organisations/Teams:
• Consider partners that are at least as developed in their
Purpose, Cause, Team, Reputation and Capability
• Look for complementary connections – how can 1 + 1 = 3?
– Also Particularly useful when:
• Looking for ideas or trends in your market

22. The 7 Steps to Reach Full Potential
STEP 7: Take Action
• Take Bold, Decisive and Immediate Action
– All of the internal alignment in the world is useless
unless you put it into action
– For an Organisation: get to business
• Pitfall: Waiting until it’s perfect
– You don’t have to have it all worked out – passion on
fire is better than knowledge on ice!
– For new offerings, find a customer as a first priority
before flushing out all the details

23. The 7 Steps to Reach Full Potential
STEP 7: Take Action
• Taking Bold, Decisive, Immediate Action:
– Individuals:
• Plan – design with the end in mind
• Take actions today that forward your Purpose and goals
• Be accountable to your mentor on progress
– Organisations/Teams:
• Identify what projects need to be in place
• Plan your projects, staff correctly
• Get going! Measure results regularly
– Also Particularly useful when:
• Always! Crucial ingredient!

24. What Action Could I Take?
Is the Practical Microfinance Course for you?
 I want to have an impact with my professional skills
 I have an interest in Microfinance and want to know how to get
involved
 I’m attracted to pragmatic and outcome oriented approaches
to solve problems
 I enjoy working with world-class experts
 I want to develop my leadership and communication skills and
enable my team to work more effectively
 I want to empower people to reach their full potential and wish
to connect like mined others

25. The Practical Microfinance Course
Basic Information
• Course consists of 7 evening sessions:
– Tuesdays Oct 2, 9, 16, 23, 30, Wed Nov 7, Tues Nov 30
– Evenings from 6:00 – 9:00pm London time
– At Allen & Overy, 1 Bishops Square, London E1 6AD
– Can be attended remotely in real time via webinar
– Critical “home play” activity between sessions
• The Practical Microfinance Course is CPD
accredited for 21 hours
• Participants can attend in person or via
webcast

26. Yumi Yamamoto’s Story
Vostrum International
• Background:
– 1994 – 1997: Merrill Lynch
– 1998 – 2008: Nomura International
– 2009: Practical Microfinance Course
– 2011: Founder, Vostrum International
• Purpose: To create a world where everyone has access to basic
primary healthcare and medicine
• Passion: Business, Healthcare, the developing world
• Talent: Logical thinking, resourceful, efficient, managing multiple
moving parts, identifying pitfalls (Talent Dynamics profile:
Accumulator)
• Character: Established reputation in financial services and
pharmaceuticals – able to “make it happen”
• Knowledge: Financial Services and Healthcare industries, worked
for the UN, sought to learn more about how she can use her skills
to make a difference through Microfinance and social enterprise
• Network: Japanese and UK FS and health organisations but wanted
to connect with others of like mind

27. Yumi Yamamoto’s Story
ACTION: Took the PMF Course
Vostrum Clinic, Kibera – Sustainable!
MWB Training Trainers,
Kibera
Practical Microfinance
course
Focus Groups with
Practical Enterprise
graduates, Kibera
Yumi’s fieldwork, Kibera

28. The Practical Microfinance Course
Key Aspects
Sustainable
Organisations
Team Using
Leadership Your Skills
Practical
Project
Solution Microfinance Organisation
Design Health
Microfinance Organisation Impact

29. The Practical Microfinance Course
Key Topics
Microfinance Basics:
And the Truth
Resources & Case Study:
Industry Contacts A Microenterprise
Teams In Flow
MFI KPIs
MFI Consultancy
Project
Evaluating MFIs Social Impact
For Sustainability Measurement
Microinsurance

30. The Practical Microfinance Course
Led by the Experts
•Authored 15 Books
•MF and Livelihood Dev
•Chairman of M-CRIL
•Global Consultant
Professor Malcolm Harper
•MF to10 Countries
•Major Agencies Chairman M-CRIL, Author •Established 4 Banks
Mosleh Ahmed FCA Sadrudin Akbarali, FCA
Microinsurance Expert AgaKhan Agency of MF
•UK Chair UN Year of MC •10 yrs. Big 5 Mgmt Consulting
•Founder of MWB •Seasoned Coach & Trainer
Dr. Phyllis SantaMaria Gabriel Flores
Founder, MWB Organisational Performance, MWB

31. The Practical Microfinance Course
What you’ll get out of it
Develop a foundation in Microfinance – and know
where to go to build further
Collaborate with global experts on a practical
project
Expand your leadership and communication skills
to bring out the best in others in your day to day
Use your professional skills to make a real
difference and experience fulfilment

32. The Practical Microfinance Course
Call to Action
If you like what you heard, come play with us:
• Course Price: £997
• Limited Re-launch Promotional Offer:
– Students: £397 (£297 until limited seats sold)
– Professionals: £697 (£497 until limited seats sold)
• Sign up now and get a complementary
45-minute professional coaching session -
valued at £197
• Register for the PMF course here:
http://www.microfinancewithoutborders.com/courses/practical-microfinance-course/

33. Thank You!!
Thank you for joining us!
Reach us at:
http://www.microfinancewithoutborders.com
Register for the Practical Microfinance Course:
http://www.microfinancewithoutborders.com/course
s/practical-microfinance-course/
Gabriel Flores:
gabriel@microfinancewithoutborders.com
Dr. Phyllis Santamaria:
phyllis@microfinancewithoutborders.com