1. Introducing Jive Software
The Global Leader in Social Business Software
© Jive Software. All rights reserved.

2. Despite the current recession, respondents
overwhelmingly say they'll continue to
invest in Web 2.0.”
McKinsey Global Survey
How Companies are Benefiting from Web 2.0
June 2009
© Jive Software. All rights reserved.

3. Customers expect brands to listen and engage
in authentic conversations
JetBlue apologizes after passengers stranded
Customers use Facebook, Twitter and other social media to tell their friends and
followers what they think about all sorts of things, including the customer service a
company provides -- or fails to provide.
in a Real Headarche
Moms Give Motr rage via social channels ove an s.
eir express th ulled within hour
Mommy bloggers n and campaign p
paign; site dow
“insulting” ad cam
Dell learns to listen
The blogger who brought
you “Dell Hell” and set off
of complaints about the PC a firestorm
maker’s woeful customer
thinks Dell has come a lon service
g way.
© Jive Software. All rights reserved. 3

4. By 2014, social networking
services will replace e-mail as
the primary vehicle for
interpersonal communications for
20 percent of business users.”
Gartner Predicts 2010
Social Software Is an Enterprise Reality
December 2009

5. At Juniper, we see Social Business
Software as a mindset: the kind of
infrastructure expected in the
21st century. You don’t justify an email
system if you need it; you shouldn’t
have to justify SBS.
” Kevin Crossman
Enterprise Community Manager
Juniper Networks
© Jive Software. All rights reserved.

6. Jive SBS Delivers Business Impact
Jive SBS for Employees
Corporate Communication
Business Collaboration
Expertise Location
Jive SBS for Customers
“Community members
Account Management “Hotel chains saw
“70% of users
make 80% more trades
Streamlined Support 24% report
increase in
Product Innovation than non members.”
booking from user-
community helps
Jive SBS for Markets generated content.”
them do their
Brand Management
Market Growth
job better.”
Competitive Advantage

7. Only Jive Bridges Your Enterprise,
Customers and the Social Web

8. Seamlessly connected.
Never bolted on.
Social Media
Jive SBS
Social Layer
CONTENT APPLICATIONS
SharePoint CRM
Existing Systems Documentum ERP
Filenet SCM
© Jive Software. All rights reserved.

9. Social Media
ENGAGE
CUSTOMER AND PARTNER COMMUNITIES
Brand Enthusiasts • Customer Service
24x7 Events • Innovation • Partner Enablement
BRIDGE
Jive SBS
Social Layer
Business Collaboration • Knowledge Management
Expertise Location • Strategic Communications
EMPLOYEE COMMUNITIES
CONTENT APPLICATIONS
CONNECT
SharePoint CRM
Existing Systems Documentum ERP
Filenet SCM
© Jive Software. All rights reserved.

10. Goodbye, CUSTOMER AND PARTNER COMMUNITIES
siloed Brand Enthusiasts • Customer Service
24x7 Events • Innovation • Partner Enablement
enterprise.
Hello,
Business Collaboration • Knowledge Management
real-time Expertise Location • Strategic Communications
business. EMPLOYEE COMMUNITIES
CONTENT APPLICATIONS
SharePoint CRM
Documentum ERP
Filenet SCM

11. Gartner Predicts 2010: Social Software is an
Enterprise Reality
“Through 2012, over 70 percent of IT-dominated social media initiatives
will fail. When it comes to collaboration, IT organizations are accustomed to
providing a technology platform (such as, e-mail, IM, Web conferencing) rather
than delivering a social solution that targets specific business value. Through
2013, IT organizations will struggle with shifting from providing a platform to
delivering a solution. This will result in over a 70 percent failure rate in IT-
driven social media initiatives. Fifty percent of business-led social media
initiatives will succeed, versus 20 percent of IT-driven initiatives.”
© Jive Software. All rights reserved. Confidential and Proprietary

12. Jive: The Social Business Software Leader
• Most deployed SBS solution in world, with millions of users
• Most extensive product with unmatched services
• Most enterprise customers – over 25% of the Fortune 100
• #1 in analyst recognition – rated #1 by Gartner & Forrester
• #1 in revenues of independent vendors, with 85% YOY growth
• #1 investor backing Sequoia Capital, funded Apple and Google
© Jive Software. All rights reserved.

13. The brands that drive the global economy Jive
© Jive Software. All rights reserved.

14. Jive Software
Jive has a
clear strategy
leads the pack,
for adding value to enterprise’s
offering a true platform for brands
ability to build and capitalize on
toproductive communities.” and
use for external marketing
internally focused communities.”
Gartner Report
2009 Magic Quadrant
Forrester
for Social Software in the Workplace
2009 Wave Report
© Jive Software. All rights reserved.

15. Why Jive? We’re proven in the enterprise.
© Jive Software. All rights reserved.

16. Deutsche Lufthansa
Employee Community
“A tremendous amount of information and thus,
knowledge, is stored on individual’s
desktops. Jive helps up break these silos of
information making it extremely simple for
people to share and find the information they
need.”
Tobias Kunz
Platform Manager
Highlights
• Company culture is highly protective of personal information
• Ineffective collaboration tools resulting in reliance on email
• Company wide, secure social networking site
• Crucial component of the company’s knowledge sharing initiative
16

17. Bupa
Employee Community
“We are creating a single employee
network allowing them to easily engage
one another and discuss important
initiatives, while sharing their knowledge
and years of experience with employees
around the globe.”
Andrew Easton
Head Architect
Highlights
• Gather feedback from all levels of the organization
• Promote best practices and processes in new markets
• Employees find, connect and collaborate with one another
• Support both structured and unstructured conversations
17

18. Swiss Re
Aligning corporative imperatives with community
“We knew that at some point not
having a collaboration
platform based on Social
Business Software would be
similar to being among the last
companies to have email.”
Anu Elmer
Communications VP
Results
• Directly aligned to corporate initiative “Play as one to win”
• Facilitated team work across business units, regions and time zones
• 7 weeks into launch, 61% of potential users were on board, over 375 groups have been formed, 600
documents created
• Cost savings from decommissioning legacy systems

19. The Leader in Social Business Software
jivesoftware.com
© Jive Software. All rights reserved.