1. Leadership
Organizing a group of people to achieve a common goal.
A good listener who seeks to understand others before asking others to understand
Personality: secure, likeable, approachable, sense of humor
Unquestioned integrity and high moral and ethical standards
Holds effective meetings
Followed by those who have a choice
Finance
Understands firm financial statements
Manages department budget effectively
Understands industry finance trends
Human Resources
Recognized as a team player
Success of direct reports
Uses positive reinforcement
Succession planning
Marketing & Communications
Able to present technical issues (especially failures) without technical language
Good public speaking skills
Motivator
Consensus builder
Technical
Understands entire firm infrastructure
Familiar with each component of firm’s network diagram
Understands the purpose of every application the firm runs
Can explain new technical trends before they become commonplace
Project Management
Projects are well planned
Schedules are reasonable
Execution is systematic
Goals are accomplished
Projects are on time and on budget
Business Savvy
Keenness and quickness in understanding and dealing with business situations
Ability to make good judgments and quick decisions
Making sense out of complexity and an uncertain future
Mindfulness of the implications of a choice for all the affected parties
Decisiveness
Flexibility if further change is warranted in the future

2. Who’s in Charge of IT?
Is this person effective, in other words, does he/she do the right things?
Is this person efficient, in other words, does he/she do things right?
Does this person paint a clear vision of the future of IT in the firm?
Is this person a good communicator and capable of removing obstacles?
Is this person a good motivator of IT staff and end users?
Is this person capable of persuading others that non-critical projects shouldn’t be pursued?
Does this person have the trust and respect of the partners to negotiate for adequate resources
to meet the IT requirements of the firm’s strategic plan? (Too many resources can be as
detrimental as under resourcing.)
8. Does this person have the ability to build a unique ability team with the right aptitudes and
skills?
9. Is this person passionate about training IT staff as well as the end users?
10. Is he/she committed to standardization of processes?
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