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FACEBOOK ADVERTISING: THE BASICS June 2012




FACEBOOK ADVERTISING: THE BASICS April 2012
Why would we want to advertise on FB?
Hint: It’s not because “everyone else” is.

Facebook has created an ad model that allows businesses, no matter what
size their budget, to target a desired audience on a site that is utilized by over
800 million people worldwide. With a very low barrier to entry, the Facebook
platform allows advertisers to chose from a number of creative and targeting
options to reach their desired audience with ease.

          Strengths
                 • High penetration of all demographics within the U.S audience
                 • Premium targeting capabilities (profile data)
                 • Pay per performance pricing models
                 • Easily optimized
                 • Turnkey creative
                        • Allows for easy testing
                        • Multiple creative options



FACEBOOK ADVERTISING: THE BASICS April 2012
Weaknesses
Nobody’s perfect.

          Weaknesses
                 • Non-standard creative
                 • Non-standard analytics
                     • Ads cannot be third-party served
                     • On-page analytics not as robust as on-site analytics
                 • Frequently changing opportunities
                 • Requires ongoing management




FACEBOOK ADVERTISING: THE BASICS April 2012
What kinds of ads does Facebook offer?
What do they look like?




FACEBOOK ADVERTISING: THE BASICS April 2012
Marketplace & Premium Ads
Advertisers have two different investment levels when considering the Facebook platform: Marketplace
and Premium. Here’s a quick rundown of the two.

  Element                          Premium                                  Marketplace
  How to secure                    Through sales rep + Insertion            Self-service platform OR ‘Power Editor’
                                   Order OR ‘Power Editor’

  Management                       Facebook (secured through FB)            Advertiser
                                   OR Advertiser (self-service)
  Spend minimum                    $50,000 per campaign                     No minimum
  Placement page                   User news feed & profile                 Photo pages, within photos, general
                                   pages (Highest share of voice on page)   pages (Up to 7 ads per page)
  Mobile                           User news feed only                      User news feed only
  Pricing models                   CPM                                      CPM or CPC
  Price determined by:             Facebook sales (rate card) OR            Auction-based bid marketplace
                                   auction-based bid
                                   marketplace
  Creative opportunities           Poll                                     Sponsored Stories
                                   Video                                    Text + Image
                                   Sponsored Stories                        Event
                                   Text + Image                             Application
                                   Event
                                   Sampling

 FACEBOOK ADVERTISING: THE BASICS April 2012
MARKETPLACE AD OPPORTUNITIES
 Marketplace Ads
 Displayed outside of the news feed (unless mobile). Low commitment. CPC or CPM pricing.




  Standard image and copy ad. The               If a brand offers an application to its
  clickable headline drives users to an         users, this ad will display the names of
  external URL.                                 their friends who have already used the
                                                application within Facebook. A click
                                                drives users to the application page.




                                                                                           Mobile Ad: the only market-place
                                                                                           ad that appears within the news
                                                                                           feed.
  Ad that allows users to “like” your           Ad that allows users to RSVP to a
  brand within the unit. It also shows          specific event set up by your brand.
  which friends of the user have also           Much like the “like” ad, it shows which
  “liked” your brand. A click on the            friends of the user have also RSVPd. A
  headline leads users to either an             click on the headline brings users to
  external URL or the brand page.               the Event Page where they can obtain
                                                more info.

  FACEBOOK ADVERTISING: THE BASICS April 2012
Premium Ads
Displayed in news feed and profile pages. $50K spend commitment. High engagement units.




            Premium Video Ad                                             Premium Like Ad
                                                Premium Sampling Ad




                                                  Premium Poll Ad


            Premium Event Ad                                                Mobile Ad


  FACEBOOK ADVERTISING: THE BASICS April 2012
Page Post Ads
Can be purchased as Marketplace or Premium
Page Post ads allow you to take content that’s been added to your Facebook page
(text, video, photo, question, link or event) and turn it into an ad with the name of the
Facebook page as the title. In this unit, users are able to see how many likes the page
has, and a user can even comment on the post or “like” the page directly within the ad.




                        Posted to the “Ides of March” Facebook page




                                                             Content is then turned into a Page Post ad




  FACEBOOK ADVERTISING: THE BASICS April 2012
Sponsored Story Ads
 Can be purchased as Marketplace or Premium.
 Sponsored Story ads highlight your existing fans’                   A sponsored story always includes the profile
 actions on your page and turn them into ads. For                    picture of the person who made the action,
 example, if someone “likes” your page or posts a                    which also becomes the ad title. The ad also
 comment, this action is turned into an ad that is                   shows the names of the people in a user’s friend
 then more prominently shown to that person’s                        network who have completed whatever action
 friends.                                                            the sponsored story is based on.




A user (Jessica) checks into Starbucks and posts it to her profile
                                                                             That post is turned into a Sponsored Story
                                                                             ad, which is displayed to Jessica’s friends




                                                                                                 **A list of the types of sponsored
                                                                                                 stories available can be found in
                                                                                                 the appendix
    FACEBOOK ADVERTISING: THE BASICS April 2012
Offers
 At a price that everyone loves: free.
 Offers are a completely free way to offer your fans discounts on your products and/or services.
 Creating an offer can be done directly from your brand’s page and can be posted to your timeline as
 soon as it is created. Once posted, users can comment on, share and, most importantly, claim the
 offer.




Create the offer                  Post the offer to Timeline   Offer is automatically posted   User has ability to claim,
                                                               to current fans’ news feed      comment or share offer




    Although the offers themselves are free to post, one must
    remember that only fans of your page will be able to see them
    (unless the offer is shared by a fan to a non-fan). And even then,
    fans of your page may still not even see the offer. So, to increase
    the the number of eyeballs seeing the offer, a brand can utilize a
    Sponsored Story ad to promote the offer and reach more
    potential customers.



    FACEBOOK ADVERTISING: THE BASICS April 2012
Where would my ads go?




FACEBOOK ADVERTISING: THE BASICS April 2012
In-image: 2 ads
                      (Marketplace)
                                                      Photo page: 7 ads
                                                          (Marketplace)   User home screen: 7 ads
                                                                                  (Premium)




                                               Profile
                                              pages:
                                              2-3 ads
                                              (Premium)

                                                                           Mobile (within user
                                                                            news feed): 1 ad
                                                                          (Premium & Marketplace)

FACEBOOK ADVERTISING: THE BASICS April 2012
How can we target a specific audience using
Facebook?




FACEBOOK ADVERTISING: THE BASICS April 2012
User-entered profile data!
We benefit from people sharing way too much about themselves.




• Location                                                                    •Connections
    • Country
                                                                                  • Only available when
    • State
                                                                                    linked to an
    • City (with option for
                                                                                    advertiser account
      mile radius)
    • Zip Code                                                                •Advanced
• Demographics                                                                Demographics
    • Age (13+)                                                                   • Interested In
    • Sex                                                                         • Relationship Status
                                                                                  • Languages
• Likes & Interests
    • Profile data and / or                                                   •Education & Work
      liked pages




    In the near future, marketers will also be able to start targeting based on users’ recent posts.
FACEBOOK ADVERTISING: THE BASICS April 2012
Targeting Reminders
Don’t cut your pie too thin.

Even though Facebook offers advertisers a wealth of targeting options, one must remember that the
Even though Facebook offers advertisers a wealth
of targeting options, one must rememberyour audience becomes. A smaller, more targeted niche
more specific your targeting, the smaller that the
audience can cause issues with:
more specific of targeting you have, the smaller the
audience becomes. A smaller, more niche audience
can cause issues with:

•Reach
  • A smaller audience = smaller impact

•Delivery
  • Fewer people targeted, fewer people see the
     ad

•Cost Per Click
  • As your audience decreases, your CPC
    increases
      • Hard-to-reach audiences cost more to find




  FACEBOOK ADVERTISING: THE BASICS April 2012
What kind of performance data can we get
from Facebook?




FACEBOOK ADVERTISING: THE BASICS April 2012
Facebook Insights
A look into how your campaign is performing.
 Audience
   • Reach
   • Frequency
   • Impressions

 Click Metrics
    • Clicks
    • Click Through Rate
    • Cost Per Click
    • Cost Per Thousand

 Social
   • Social Impressions
   • Social %
   • Social Clicks
   • Social CTR
   • Social Reach
   • Connections



*A glossary of these terms can                Reports can be pulled by day, week, month and campaign to date
be found in the appendix

FACEBOOK ADVERTISING: THE BASICS April 2012
Key Takeaways
The meat and potatoes.

 • Scalable opportunities with an extremely low barrier to entry

 • Ability to leverage and promote brand page posts

 • Big brother can target

 • Metrics matter




FACEBOOK ADVERTISING: THE BASICS April 2012
THANK YOU!
                                               THANK YOU!
PERISCOP
 ®
E




 FACEBOOK ADVERTISING: THE BASICS April 2012
APPENDIX




FACEBOOK ADVERTISING: THE BASICS April 2012
APPENDIX
Definitions of commonly used Facebook terminology.

 Clicks
     • Clicks are counted each time a user clicks through your ad to your landing page. If you're advertising a
        Facebook Page or Event, a click is also counted when a user "likes" your Page or Place or RSVPs to
        your Event within the ad.
 Click Through Rate
     • Click-through rate (CTR) is the number of clicks your ad receives divided by the number of times your
        ad is shown on the site (impressions) in the same time period.
 Connections
     • If you're advertising a Facebook Page, event or app, Connections measures the response your
        message is driving among people who have seen your ads or Sponsored Stories.
 Frequency
     • Frequency tells you how many times each person saw your ads or Sponsored Stories, on average.
 Impressions
     • Ad impressions are counted each time an ad or Sponsored Story is shown to a user, regardless of
        whether the user clicks or takes any other action on the ad.
 Reach
     • The number of individual people who saw Sponsored Stories or ads in the campaign during the dates
        selected. This is different than impressions, which includes people seeing the ad multiple times.
 Social Reach
     • Social Reach tells you how many people saw your ad or Sponsored Story with the names of their
        friends who had already liked your Page, RSVPd to your event, or used your app.




FACEBOOK ADVERTISING: THE BASICS April 2012
APPENDIX
Different types of Sponsored Stories available.
Page Like
•Ad shows when a friend likes the page. Includes a thumbnail of the page’s profile picture along with a like button
(there’s always a like button in sponsored stories).
Page Post Like
•Ad shows when a friend likes a specific post in the feed. Includes the liked post.
Page Post Comment
•Ad shows when a friend makes a comment on a post from the fan page. Includes the comment and a link to the
commented post.
App Used/Game Played
•Ad shows when a friend uses an app (for instance, plays a game). Includes a thumbnail of the app and an option
to play.
App Shared
•Ad shows when a friend shares a story from a page’s app tab. Includes a thumbnail of the app and a description
of the action.
Checked In
•Ad shows when a friend checks in at a physical location. Includes a thumbnail of the profile picture and the
comment the user made when checking in.
Domain
•Ad shows when someone likes an item outside of Facebook. Includes a thumbnail of the liked item and a link to
the offsite destination. 
Question Vote
•Ad shows when a friend has answered a question in a poll of some kind. Includes the results of the poll. 
Event RSVP
•Ad shows when a friend has RSVP’d to an event. Includes a thumbnail of the event and a link to it.  



FACEBOOK ADVERTISING: THE BASICS April 2012

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Facebook Advertising: The Basics

  • 1. FACEBOOK ADVERTISING: THE BASICS June 2012 FACEBOOK ADVERTISING: THE BASICS April 2012
  • 2. Why would we want to advertise on FB? Hint: It’s not because “everyone else” is. Facebook has created an ad model that allows businesses, no matter what size their budget, to target a desired audience on a site that is utilized by over 800 million people worldwide. With a very low barrier to entry, the Facebook platform allows advertisers to chose from a number of creative and targeting options to reach their desired audience with ease. Strengths • High penetration of all demographics within the U.S audience • Premium targeting capabilities (profile data) • Pay per performance pricing models • Easily optimized • Turnkey creative • Allows for easy testing • Multiple creative options FACEBOOK ADVERTISING: THE BASICS April 2012
  • 3. Weaknesses Nobody’s perfect. Weaknesses • Non-standard creative • Non-standard analytics • Ads cannot be third-party served • On-page analytics not as robust as on-site analytics • Frequently changing opportunities • Requires ongoing management FACEBOOK ADVERTISING: THE BASICS April 2012
  • 4. What kinds of ads does Facebook offer? What do they look like? FACEBOOK ADVERTISING: THE BASICS April 2012
  • 5. Marketplace & Premium Ads Advertisers have two different investment levels when considering the Facebook platform: Marketplace and Premium. Here’s a quick rundown of the two. Element Premium Marketplace How to secure Through sales rep + Insertion Self-service platform OR ‘Power Editor’ Order OR ‘Power Editor’ Management Facebook (secured through FB) Advertiser OR Advertiser (self-service) Spend minimum $50,000 per campaign No minimum Placement page User news feed & profile Photo pages, within photos, general pages (Highest share of voice on page) pages (Up to 7 ads per page) Mobile User news feed only User news feed only Pricing models CPM CPM or CPC Price determined by: Facebook sales (rate card) OR Auction-based bid marketplace auction-based bid marketplace Creative opportunities Poll Sponsored Stories Video Text + Image Sponsored Stories Event Text + Image Application Event Sampling FACEBOOK ADVERTISING: THE BASICS April 2012
  • 6. MARKETPLACE AD OPPORTUNITIES Marketplace Ads Displayed outside of the news feed (unless mobile). Low commitment. CPC or CPM pricing. Standard image and copy ad. The If a brand offers an application to its clickable headline drives users to an users, this ad will display the names of external URL. their friends who have already used the application within Facebook. A click drives users to the application page. Mobile Ad: the only market-place ad that appears within the news feed. Ad that allows users to “like” your Ad that allows users to RSVP to a brand within the unit. It also shows specific event set up by your brand. which friends of the user have also Much like the “like” ad, it shows which “liked” your brand. A click on the friends of the user have also RSVPd. A headline leads users to either an click on the headline brings users to external URL or the brand page. the Event Page where they can obtain more info. FACEBOOK ADVERTISING: THE BASICS April 2012
  • 7. Premium Ads Displayed in news feed and profile pages. $50K spend commitment. High engagement units. Premium Video Ad Premium Like Ad Premium Sampling Ad Premium Poll Ad Premium Event Ad Mobile Ad FACEBOOK ADVERTISING: THE BASICS April 2012
  • 8. Page Post Ads Can be purchased as Marketplace or Premium Page Post ads allow you to take content that’s been added to your Facebook page (text, video, photo, question, link or event) and turn it into an ad with the name of the Facebook page as the title. In this unit, users are able to see how many likes the page has, and a user can even comment on the post or “like” the page directly within the ad. Posted to the “Ides of March” Facebook page Content is then turned into a Page Post ad FACEBOOK ADVERTISING: THE BASICS April 2012
  • 9. Sponsored Story Ads Can be purchased as Marketplace or Premium. Sponsored Story ads highlight your existing fans’ A sponsored story always includes the profile actions on your page and turn them into ads. For picture of the person who made the action, example, if someone “likes” your page or posts a which also becomes the ad title. The ad also comment, this action is turned into an ad that is shows the names of the people in a user’s friend then more prominently shown to that person’s network who have completed whatever action friends. the sponsored story is based on. A user (Jessica) checks into Starbucks and posts it to her profile That post is turned into a Sponsored Story ad, which is displayed to Jessica’s friends **A list of the types of sponsored stories available can be found in the appendix FACEBOOK ADVERTISING: THE BASICS April 2012
  • 10. Offers At a price that everyone loves: free. Offers are a completely free way to offer your fans discounts on your products and/or services. Creating an offer can be done directly from your brand’s page and can be posted to your timeline as soon as it is created. Once posted, users can comment on, share and, most importantly, claim the offer. Create the offer Post the offer to Timeline Offer is automatically posted User has ability to claim, to current fans’ news feed comment or share offer Although the offers themselves are free to post, one must remember that only fans of your page will be able to see them (unless the offer is shared by a fan to a non-fan). And even then, fans of your page may still not even see the offer. So, to increase the the number of eyeballs seeing the offer, a brand can utilize a Sponsored Story ad to promote the offer and reach more potential customers. FACEBOOK ADVERTISING: THE BASICS April 2012
  • 11. Where would my ads go? FACEBOOK ADVERTISING: THE BASICS April 2012
  • 12. In-image: 2 ads (Marketplace) Photo page: 7 ads (Marketplace) User home screen: 7 ads (Premium) Profile pages: 2-3 ads (Premium) Mobile (within user news feed): 1 ad (Premium & Marketplace) FACEBOOK ADVERTISING: THE BASICS April 2012
  • 13. How can we target a specific audience using Facebook? FACEBOOK ADVERTISING: THE BASICS April 2012
  • 14. User-entered profile data! We benefit from people sharing way too much about themselves. • Location •Connections • Country • Only available when • State linked to an • City (with option for advertiser account mile radius) • Zip Code •Advanced • Demographics Demographics • Age (13+) • Interested In • Sex • Relationship Status • Languages • Likes & Interests • Profile data and / or •Education & Work liked pages In the near future, marketers will also be able to start targeting based on users’ recent posts. FACEBOOK ADVERTISING: THE BASICS April 2012
  • 15. Targeting Reminders Don’t cut your pie too thin. Even though Facebook offers advertisers a wealth of targeting options, one must remember that the Even though Facebook offers advertisers a wealth of targeting options, one must rememberyour audience becomes. A smaller, more targeted niche more specific your targeting, the smaller that the audience can cause issues with: more specific of targeting you have, the smaller the audience becomes. A smaller, more niche audience can cause issues with: •Reach • A smaller audience = smaller impact •Delivery • Fewer people targeted, fewer people see the ad •Cost Per Click • As your audience decreases, your CPC increases • Hard-to-reach audiences cost more to find FACEBOOK ADVERTISING: THE BASICS April 2012
  • 16. What kind of performance data can we get from Facebook? FACEBOOK ADVERTISING: THE BASICS April 2012
  • 17. Facebook Insights A look into how your campaign is performing. Audience • Reach • Frequency • Impressions Click Metrics • Clicks • Click Through Rate • Cost Per Click • Cost Per Thousand Social • Social Impressions • Social % • Social Clicks • Social CTR • Social Reach • Connections *A glossary of these terms can Reports can be pulled by day, week, month and campaign to date be found in the appendix FACEBOOK ADVERTISING: THE BASICS April 2012
  • 18. Key Takeaways The meat and potatoes. • Scalable opportunities with an extremely low barrier to entry • Ability to leverage and promote brand page posts • Big brother can target • Metrics matter FACEBOOK ADVERTISING: THE BASICS April 2012
  • 19. THANK YOU! THANK YOU! PERISCOP ® E FACEBOOK ADVERTISING: THE BASICS April 2012
  • 21. APPENDIX Definitions of commonly used Facebook terminology. Clicks • Clicks are counted each time a user clicks through your ad to your landing page. If you're advertising a Facebook Page or Event, a click is also counted when a user "likes" your Page or Place or RSVPs to your Event within the ad. Click Through Rate • Click-through rate (CTR) is the number of clicks your ad receives divided by the number of times your ad is shown on the site (impressions) in the same time period. Connections • If you're advertising a Facebook Page, event or app, Connections measures the response your message is driving among people who have seen your ads or Sponsored Stories. Frequency • Frequency tells you how many times each person saw your ads or Sponsored Stories, on average. Impressions • Ad impressions are counted each time an ad or Sponsored Story is shown to a user, regardless of whether the user clicks or takes any other action on the ad. Reach • The number of individual people who saw Sponsored Stories or ads in the campaign during the dates selected. This is different than impressions, which includes people seeing the ad multiple times. Social Reach • Social Reach tells you how many people saw your ad or Sponsored Story with the names of their friends who had already liked your Page, RSVPd to your event, or used your app. FACEBOOK ADVERTISING: THE BASICS April 2012
  • 22. APPENDIX Different types of Sponsored Stories available. Page Like •Ad shows when a friend likes the page. Includes a thumbnail of the page’s profile picture along with a like button (there’s always a like button in sponsored stories). Page Post Like •Ad shows when a friend likes a specific post in the feed. Includes the liked post. Page Post Comment •Ad shows when a friend makes a comment on a post from the fan page. Includes the comment and a link to the commented post. App Used/Game Played •Ad shows when a friend uses an app (for instance, plays a game). Includes a thumbnail of the app and an option to play. App Shared •Ad shows when a friend shares a story from a page’s app tab. Includes a thumbnail of the app and a description of the action. Checked In •Ad shows when a friend checks in at a physical location. Includes a thumbnail of the profile picture and the comment the user made when checking in. Domain •Ad shows when someone likes an item outside of Facebook. Includes a thumbnail of the liked item and a link to the offsite destination.  Question Vote •Ad shows when a friend has answered a question in a poll of some kind. Includes the results of the poll.  Event RSVP •Ad shows when a friend has RSVP’d to an event. Includes a thumbnail of the event and a link to it.   FACEBOOK ADVERTISING: THE BASICS April 2012