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Implementing and
Utilising M-commerce


 Kevin Edwards, Affiliate Window &
buy.at
 Maggie Lonergan, Fortune Cookie

 Mark Andres, vouchercloud
The
The Mobile
 Affiliate
Landscape
Landscape
Mobile device split (clicks)
Mobile device split (sales)
True mobile measurement?


                           275%


                           260%
Daily split of sales – mobile vs. desktop




                 *w/c 13th February 2012
The opportunity: 2011 into 2012



      £2




                        £2
      405k             518k
        8.




                          3.
         3m




                            2m
    9.3m              23.7m
Travel mobile data: Airline
Travel mobile data: OTA
Travel mobile data: OTA
Travel mobile data: Hotel chain
Mobile basket dissected
AOVs – high vs. low value hotel rooms



     50% AOV
                             112% AOV
UK hotel chain: Click to sale conversion
UK hotel chain: Clicks vs. sales


      12.6%clicks
      8.7% clicks


       2.7% sales
       6.1%
Publishers making mobile work


Mobile sales:                            5.7%
Travel ticket advertiser mobile sales:   46%




                        Mobile sales:    7.7%
Mobile sales: 6.8%      As % entertainment
                        advertiser:      45%
with affiliate tracking
Top AWin advertisers in
place
with m-commerce sites
What do they have in common?
The            dilemma
Hugely successful affiliate
Burgeoning sector worth c.£1bn
Over indexes on many customer quality indices
Created powerful retail brand (top 50 UK
Hitwise retail sites)
Offers range of promotional opportunities
Focused on demonstrating incremental sales
Multi-channel – 2011 app launched...
The   dilemma
Missed opportunities?
                            “Probably.
                            My other app based
                            on Dutch retailer
DevMobile                   bol.com, saw
                            conversion increase
                            from 8 to 12%:

                            a 50% increase in
                            sales.”
Does it make a difference?




2.1% sales through      3.1% sales through
     mobile                  mobile

4.2% sales through      5.4% sales through
mobile (with iPad)      mobile (with iPad)
Does it make a difference?
Are they incremental?
Advertisers focus on the iPhone

Sector & time considerations
(low basket, impulse)

m-commerce sites enable mobile
optimisation and happy customers...

       ...and happy affiliates
Follow the consumer
• 17% of mobile phone users downloaded a
  voucher on their mobile device in Q1 2011
• 32% of shoppers would not have bought it
  they didn’t have a voucher




• 10% MVC traffic through mobile...

       (Neilsen)
Voucher insights
•   High traffic, fewer sales
•   Female, high earners
•   iPhone/Android now neck and neck
•   Used to increase footfall & AOV
•   Connection speed issues
•   What impact will NFC have?
•   Strong offer = wider geographic
    reach: B&Q
Closing the loop
Some final thoughts


• Affiliates are becoming multi-channel:
    – Understand the range of activity
•   Incremental sales or minimising lost traffic?
•   Travel sales are not at the level of retail
•   Tracking is a serious threat
•   Prioritise, test and optimise
•   Who knows how big mobile could be…?
Thank you!



?Sign up for the Strategy Newsletter
 strategy@affiliatewindow.com

Kevin Edwards, Affiliate Window
kevin.edwards@affiliatewindow.com
020 7553 0354
                @Affwin_Strategy
Mobile Opportunities
 Mobile Opportunities
                       Mobile Adverts
                       Mobile Vouchers
                       Call Tracking
                       Push Notification & SMS
                       Mobile Apps
                       M-commerce
                       Closed Channels
Mark Andres
Head of Affiliates     Final Points / Summary
mark@vouchercloud.com  Questions ?
Tel. 0117 934 1493
Mobile Adverts
Banner Advert
Mobile Adverts
Takeover Advert
Mobile Vouchers
Call Tracking
Pay Per Call / CPA
Push Notification & SMS
Mobile Apps
M-commerce
Driving traffic to mobile friendly websites
M-commerce
Driving traffic to mobile friendly websites
M-commerce
Driving traffic to mobile friendly websites
Closed Channel
A feature that allows brands to add their own channels to the app.
Consumers will then be able to install the channels they wish
Final Points / Summary


      Multichannel

      M-Commerce


      Retargeting
Thank you!



?Sign up for the Strategy Newsletter
 strategy@affiliatewindow.com

Kevin Edwards, Affiliate Window
kevin.edwards@affiliatewindow.com
020 7553 0354
                @Affwin_Strategy

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Implementing & Utilising M-Commerce - Kevin Edwards, Affilaite Window and bu