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Comp Challenge: Pricing the
                   Same Job in Different Cities




Stacey Carroll, SPHR, CCP
Director of Professional Services & Education
PayScale, Inc.
PayScale is a market leader in global online compensation data.
                       With the world's largest database of individual employee
                       compensation profiles, PayScale provides an immediate and
                       precise snapshot of the job market.

7,000 Positions.       Our patent-pending, real-time profiling system indexes custom
                       employee attributes (such as industry-specific certifications) and
50 Major Industries.
                       specific job titles for every industry.
11 Countries.
                       Our secure, on-demand business solutions, PayScale MarketRate
                       and PayScale Insight, provide employers with accurate, reliable
                       compensation detail never before available.
Agenda

 Why this challenge exists
 What the data suggests
 What to do with this
  challenge
 Communicating
  differences to employees
 Q&A
Why the challenge exists

 People (employees and
  managers) confuse cost of
  living with local wages

 Different locations = Different
  managers

 Factors other than geography
  may be at play

 Lack of data, philosophy or
  structure

 Data doesn’t always account
  for the “commuter”
What the data suggests

1.   All positions are not created equal
2.   Differences are most dramatic in the middle
3.   The $75k rule
4.   The supply and demand of qualified workers is
     more important than geography
5.   Some differences can’t be explained objectively
Not all positions are created the same

                                                  Annu. Base Annu. Base        Annu. Base Annu. Base        Annu. Base
  Position Title                    Organization  Mkt - 10th    Mkt - 25th     Mkt - 50th    Mkt - 75th     Mkt - 90th     Delta
  Account Executive                 Seattle             $31,816        $38,344       $46,309        $55,401        $64,911
  Account Executive                 Washington DC       $33,714        $40,713       $49,406        $59,503        $70,259      107%
  Account Executive                 San Francisco       $36,255        $43,888       $53,289        $64,115        $75,535      115%
  Account Executive                 New York            $33,446        $40,848       $50,106        $60,999        $72,830      108%
  Account Executive                 Houston             $31,177        $38,031       $46,586        $56,605        $67,394      101%
  Account Executive                 Honolulu            $30,587        $37,295       $45,658        $55,410        $65,826       99%
  Accountant                        Seattle             $44,035        $49,551       $55,552        $62,554        $71,317
  Accountant                        Washington DC       $46,886        $52,743       $59,638        $68,019        $78,551      107%
  Accountant                        San Francisco       $52,633        $59,665       $67,628        $76,969        $88,353      122%
  Accountant                        New York            $46,228        $52,899       $60,316        $68,835        $78,990      109%
  Accountant                        Houston             $39,293        $44,607       $50,476        $57,556        $66,818       91%
  Accountant                        Honolulu            $36,928        $42,187       $48,599        $57,168        $69,381       87%
  Customer Service Representative   Seattle             $24,096        $27,382       $31,660        $36,904        $42,964
  Customer Service Representative   Washington DC       $21,862        $25,180       $29,627        $35,267        $42,047       94%
  Customer Service Representative   San Francisco       $25,140        $28,940       $33,965        $40,215        $47,514      107%
  Customer Service Representative   New York            $23,198        $26,934       $31,962        $38,406        $46,296      101%
  Customer Service Representative   Houston             $20,717        $23,924       $28,217        $33,681        $40,315       89%
  Customer Service Representative   Honolulu            $21,227        $24,563       $29,038        $34,699        $41,455       92%
  RN                                Seattle             $52,931        $59,573       $66,288        $74,513        $86,021
  RN                                Washington DC       $49,182        $55,097       $61,941        $70,955        $83,741       93%
  RN                                San Francisco       $59,643        $67,422       $76,143        $87,134       $102,243      115%
  RN                                New York            $52,916        $60,980       $69,579        $80,013        $94,215      105%
  RN                                Houston             $50,048        $57,186       $64,398        $73,308        $86,004       97%
  RN                                Honolulu            $48,540        $55,157       $62,722        $72,541        $86,425       95%
  Software Engineer                 Seattle             $66,406        $77,627       $89,142      $100,733        $112,178
  Software Engineer                 Washington DC       $62,197        $72,305       $83,502        $95,539       $107,949       94%
  Software Engineer                 San Francisco       $72,465        $84,924       $98,395      $112,559        $126,893      110%
  Software Engineer                 New York            $65,672        $77,951       $91,290      $105,337        $119,527      102%
  Software Engineer                 Houston             $52,779        $62,152       $72,205        $82,822        $93,816       81%
  Software Engineer                 Honolulu            $55,852        $66,799       $78,788        $91,724       $105,420       88%
Geographic Offset Does Not Equal Market Wages

                                                                                                  Median Pay for a Software Engineer               Cost of Living Index
Metropolitan Areas                                                                                with 0-5 Years of Experience                     (National = 100)
Louisville, Kentucky / Indiana Metropolitan Area                                                                                        $51,900                         87.6

Houston-Baytown-Sugar Land, Texas Metropolitan Area                                                                                     $60,300                         91.9

Detroit-Livonia-Dearborn, Michigan Metropolitan Area                                                                                    $54,900                         98.2

Phoenix-Mesa-Scottsdale, Arizona Metropolitan Area                                                                                      $58,500                         99.6

Salt Lake City, Utah Metropolitan Area                                                                                                  $63,500                        100.6

Seattle-Bellevue-Everett, Washington Metropolitan Area                                                                                  $73,800                        120.2

San Jose-Sunnyvale-Santa Clara, California Metropolitan Area                                                                            $85,800                        143.5

New York-Wayne-White Plains, New York / New Jersey Metropolitan Area                                                                    $75,300                        177.7



 Notes:
 1. The Median Pay reported is the Median Total Cash Compensation for Software Engineers with 5 or less years of experience (median of 2.5).
 2. The metropolitan areas are defined by the Office of Management and Budget
 3. The Cost of Living (COL) Index is provided by The Council for Community and Economic Research. It is important to note the index reflects cost differentials for
 professionals and executive households in the top income quintile.
 4. The higher paying metros are typically the ones with the higher cost of living.
 5. Two Cities stand out as having pay higher than their relative COL:
  (a) Houston's predominant industry being Oil & Gas Exploration, which is a high paying industry.
  (b) San Jose is the key city in Silicon Valley, which is a top site for large, high paying tech companies (e.g. Google, Facebook, Cisco, Intel, etc.)
What to do with the challenge

 Make sure jobs are well defined and scoped
   Important scoping factors include: Budget managed, Branch/location size,
    number and level of employees managed, strategic skills and “reports to”.

 Make sure you have reliable geographic data

 Develop a strategy relative to market based wages
   Blog Post: How to pay virtual workers
   Whitepaper: How to manage pay for virtual workers



 Build guidelines and or train managers how to use salary ranges.

 Teach managers how to negotiate with prospective employees
   Webinar: Salary Showdown – Tuesday, October 18, 2011
Communicating Differences with Employees

 Educate employees about
 your salary program

 Share important
 information with
 employees about the
 market

 Empower employees who
 are ready to make
 changes
PayScale Delivers Where Other Compensation Providers Fall Short
PayScale operates the largest online salary database in the world. We allow organizations to price their jobs according to
their industry, location, and the employee skill sets which make their workforce unique. PayScale goes beyond supplying
the accurate data you need - we also give you the tools to efficiently manage your compensation projects, and the
knowledge to stay up-to-date.
Visit our blog: http://blogs.payscale.com/compensation/
Join our Group on LinkedIN: Compensation Today: HR Best Practices



Stacey Carroll, M.B.A, SPHR, CCP
Director of Professional Services & Education
PayScale, Inc.
Connect with me on LinkedIN: http://www.linkedin.com/in/hrstacey

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Pricing the Same Job in Different Cities

  • 1. Comp Challenge: Pricing the Same Job in Different Cities Stacey Carroll, SPHR, CCP Director of Professional Services & Education PayScale, Inc.
  • 2. PayScale is a market leader in global online compensation data. With the world's largest database of individual employee compensation profiles, PayScale provides an immediate and precise snapshot of the job market. 7,000 Positions. Our patent-pending, real-time profiling system indexes custom employee attributes (such as industry-specific certifications) and 50 Major Industries. specific job titles for every industry. 11 Countries. Our secure, on-demand business solutions, PayScale MarketRate and PayScale Insight, provide employers with accurate, reliable compensation detail never before available.
  • 3. Agenda  Why this challenge exists  What the data suggests  What to do with this challenge  Communicating differences to employees  Q&A
  • 4. Why the challenge exists  People (employees and managers) confuse cost of living with local wages  Different locations = Different managers  Factors other than geography may be at play  Lack of data, philosophy or structure  Data doesn’t always account for the “commuter”
  • 5. What the data suggests 1. All positions are not created equal 2. Differences are most dramatic in the middle 3. The $75k rule 4. The supply and demand of qualified workers is more important than geography 5. Some differences can’t be explained objectively
  • 6. Not all positions are created the same Annu. Base Annu. Base Annu. Base Annu. Base Annu. Base Position Title Organization Mkt - 10th Mkt - 25th Mkt - 50th Mkt - 75th Mkt - 90th Delta Account Executive Seattle $31,816 $38,344 $46,309 $55,401 $64,911 Account Executive Washington DC $33,714 $40,713 $49,406 $59,503 $70,259 107% Account Executive San Francisco $36,255 $43,888 $53,289 $64,115 $75,535 115% Account Executive New York $33,446 $40,848 $50,106 $60,999 $72,830 108% Account Executive Houston $31,177 $38,031 $46,586 $56,605 $67,394 101% Account Executive Honolulu $30,587 $37,295 $45,658 $55,410 $65,826 99% Accountant Seattle $44,035 $49,551 $55,552 $62,554 $71,317 Accountant Washington DC $46,886 $52,743 $59,638 $68,019 $78,551 107% Accountant San Francisco $52,633 $59,665 $67,628 $76,969 $88,353 122% Accountant New York $46,228 $52,899 $60,316 $68,835 $78,990 109% Accountant Houston $39,293 $44,607 $50,476 $57,556 $66,818 91% Accountant Honolulu $36,928 $42,187 $48,599 $57,168 $69,381 87% Customer Service Representative Seattle $24,096 $27,382 $31,660 $36,904 $42,964 Customer Service Representative Washington DC $21,862 $25,180 $29,627 $35,267 $42,047 94% Customer Service Representative San Francisco $25,140 $28,940 $33,965 $40,215 $47,514 107% Customer Service Representative New York $23,198 $26,934 $31,962 $38,406 $46,296 101% Customer Service Representative Houston $20,717 $23,924 $28,217 $33,681 $40,315 89% Customer Service Representative Honolulu $21,227 $24,563 $29,038 $34,699 $41,455 92% RN Seattle $52,931 $59,573 $66,288 $74,513 $86,021 RN Washington DC $49,182 $55,097 $61,941 $70,955 $83,741 93% RN San Francisco $59,643 $67,422 $76,143 $87,134 $102,243 115% RN New York $52,916 $60,980 $69,579 $80,013 $94,215 105% RN Houston $50,048 $57,186 $64,398 $73,308 $86,004 97% RN Honolulu $48,540 $55,157 $62,722 $72,541 $86,425 95% Software Engineer Seattle $66,406 $77,627 $89,142 $100,733 $112,178 Software Engineer Washington DC $62,197 $72,305 $83,502 $95,539 $107,949 94% Software Engineer San Francisco $72,465 $84,924 $98,395 $112,559 $126,893 110% Software Engineer New York $65,672 $77,951 $91,290 $105,337 $119,527 102% Software Engineer Houston $52,779 $62,152 $72,205 $82,822 $93,816 81% Software Engineer Honolulu $55,852 $66,799 $78,788 $91,724 $105,420 88%
  • 7. Geographic Offset Does Not Equal Market Wages Median Pay for a Software Engineer Cost of Living Index Metropolitan Areas with 0-5 Years of Experience (National = 100) Louisville, Kentucky / Indiana Metropolitan Area $51,900 87.6 Houston-Baytown-Sugar Land, Texas Metropolitan Area $60,300 91.9 Detroit-Livonia-Dearborn, Michigan Metropolitan Area $54,900 98.2 Phoenix-Mesa-Scottsdale, Arizona Metropolitan Area $58,500 99.6 Salt Lake City, Utah Metropolitan Area $63,500 100.6 Seattle-Bellevue-Everett, Washington Metropolitan Area $73,800 120.2 San Jose-Sunnyvale-Santa Clara, California Metropolitan Area $85,800 143.5 New York-Wayne-White Plains, New York / New Jersey Metropolitan Area $75,300 177.7 Notes: 1. The Median Pay reported is the Median Total Cash Compensation for Software Engineers with 5 or less years of experience (median of 2.5). 2. The metropolitan areas are defined by the Office of Management and Budget 3. The Cost of Living (COL) Index is provided by The Council for Community and Economic Research. It is important to note the index reflects cost differentials for professionals and executive households in the top income quintile. 4. The higher paying metros are typically the ones with the higher cost of living. 5. Two Cities stand out as having pay higher than their relative COL: (a) Houston's predominant industry being Oil & Gas Exploration, which is a high paying industry. (b) San Jose is the key city in Silicon Valley, which is a top site for large, high paying tech companies (e.g. Google, Facebook, Cisco, Intel, etc.)
  • 8. What to do with the challenge  Make sure jobs are well defined and scoped  Important scoping factors include: Budget managed, Branch/location size, number and level of employees managed, strategic skills and “reports to”.  Make sure you have reliable geographic data  Develop a strategy relative to market based wages  Blog Post: How to pay virtual workers  Whitepaper: How to manage pay for virtual workers  Build guidelines and or train managers how to use salary ranges.  Teach managers how to negotiate with prospective employees  Webinar: Salary Showdown – Tuesday, October 18, 2011
  • 9. Communicating Differences with Employees  Educate employees about your salary program  Share important information with employees about the market  Empower employees who are ready to make changes
  • 10. PayScale Delivers Where Other Compensation Providers Fall Short PayScale operates the largest online salary database in the world. We allow organizations to price their jobs according to their industry, location, and the employee skill sets which make their workforce unique. PayScale goes beyond supplying the accurate data you need - we also give you the tools to efficiently manage your compensation projects, and the knowledge to stay up-to-date. Visit our blog: http://blogs.payscale.com/compensation/ Join our Group on LinkedIN: Compensation Today: HR Best Practices Stacey Carroll, M.B.A, SPHR, CCP Director of Professional Services & Education PayScale, Inc. Connect with me on LinkedIN: http://www.linkedin.com/in/hrstacey