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The Science of Start
A systematic method for building high-growth, high-profit companies




                                                            paulshawsmith
                                                               scientific business strategy
JEAN-BATISTE SAY




                   paulshawsmith
                      scientific business strategy
GEORGE BUSH




              paulshawsmith
                 scientific business strategy
44,4 m are not
                                                    entrepreneurial



                2,5 m are setting up a business



               2,39 m discontinue a business


            1.94 m own a business less than 3.5 yrs old


        1,04 m own a business more than 3.5 yrs old


                                                          paulshawsmith
                                                             scientific business strategy
Source: GEM (2011) and StatsSA (2010)
Sales turnover of VAT registered businesses



  R1 million or less                                1, 659 765



   R1 to 10 million         166 424 (1/11)



   R10 to 100 million    45 852 (1/40)



  R100 million +        6 815 (1/275)



                                                paulshawsmith
                                                   scientific business strategy
Source: SARS (2011)
Sales turnover of VAT registered businesses



  R1 million or less                                1, 659 765



   R1 to 10 million         166 424 (1/11)



   R10 to 100 million    45 852 (1/40)



  R100 million +        6 815 (1/275)



                                                paulshawsmith
                                                   scientific business strategy
Source: SARS (2011)
9 steps to R100 million +




                       paulshawsmith
                          scientific business strategy
They have ambition




                 paulshawsmith
                    scientific business strategy
Growth-Oriented Vision?



Rapid
Growth                                                             60%



 Slow
Growth
                                            15%


                                                  paulshawsmith
                                                     scientific business strategy
Source: Barringer, Jones & Neubaum (2005)
Democratise the automobile
Put a computer on every desk in every home
Organise the world’s information & make it
     universally accessible and useful
Crush Adidas
Employees in 5 years?


                     0+ 1+ 2+ 5+ 10+ 20+ 50+ 100+




                                               paulshawsmith
                                                  scientific business strategy
Source: GEM (2007)
Sales in 5 years?


                     0 1m 2m 5m 10m 20m 50m 100m




                                              paulshawsmith
                                                 scientific business strategy
Source: GEM (2007)
1 They have ambition




                       paulshawsmith
                          scientific business strategy
They build teams




                   paulshawsmith
                      scientific business strategy
5-year failure rate?



                    >                                           54.2.%




                      +               13.1%



                                                        paulshawsmith
                                                           scientific business strategy
Source: Bruderl, et al. (1992)
Twenty employees?



                                     0.4%




                                                   3.3%


                                                        paulshawsmith
                                                           scientific business strategy
Source: Stam and Schutjens (2004)
3%
                                               4%
                                       7%


                                                                          1 founder
                                                         48%
                                                                          2 founders
                                                                          3 founders
                                                                          4 founders
                                                                          5 + founders
                               38%




                                                               paulshawsmith
                                                                  scientific business strategy
Source: Aldrich, Nancy, Carter & Ruef (2004)
1 They have ambition
2 They build teams




                       paulshawsmith
                          scientific business strategy
They burn the
business plan




                paulshawsmith
                   scientific business strategy
“new ventures launched with formal written
       business plans do not outperform ones
              launched without them.”




                                                               paulshawsmith
                                                                  scientific business strategy
Source: Lange, Mollov, Pearlmutter, Singh and Bygrave (2007)
Business Plan?
                                            79%

                  21%
                        Yes!
                                  No!




                                         paulshawsmith
                                            scientific business strategy
Source: Bhide (2000)
No!
No!
No!
            No!
No!
Doh!?!


   paulshawsmith
      scientific business strategy
paulshawsmith
   scientific business strategy
1 They have ambition
2 They build teams
3 They burn the business plan




                                paulshawsmith
                                   scientific business strategy
They realise plans
are guesses




                 paulshawsmith
                    scientific business strategy
What is aBHIDE
   AMAR business plan?




                  WAGs

                         paulshawsmith
                            scientific business strategy
Guess?            Guess?
Guess?              Guess?               Guess?




           Guess?            Guess?




         Guess?                 Guess?
Yngve Bergvist
Evan Williams
1 They have ambition
2 They build teams
3 They burn the business plan
4 They realise plans are guesses




                             paulshawsmith
                                scientific business strategy
If they guess wrong,
they change




                 paulshawsmith
                    scientific business strategy
Did you change or adapt your original idea?




                          No!
                                        Yes!




                   33%                             66%
                                                  paulshawsmith
                                                     scientific business strategy
Source: Bhide (2000)
Great Idea




             paulshawsmith
                scientific business strategy
Better Idea




Learn




        paulshawsmith
           scientific business strategy
Better Idea




        Learn



Learn



                              paulshawsmith
                                 scientific business strategy
Better Ide




                Learn

        Learn
        Learn


Learn




                        paulshawsmith
                           scientific business strategy
Success




                        Learn


                Learn

        Learn


Learn




                                paulshawsmith
                                   scientific business strategy
paulshawsmith
   scientific business strategy
Learn




        paulshawsmith
           scientific business strategy
Learn


Learn




                paulshawsmith
                   scientific business strategy
Learn

        Learn


Learn




                        paulshawsmith
                           scientific business strategy
Learn


                Learn

        Learn


Learn




                                paulshawsmith
                                   scientific business strategy
Success




                        Learn


                Learn

        Learn


Learn




                                paulshawsmith
                                   scientific business strategy
Guess



Change           Test
 plan




                        paulshawsmith
                           scientific business strategy
Guess?
                  Guess?
                                      Test
                  Test
Guess?
                           Guess?            Guess?
Test
                            Test              Test
                                    Guess?
                  Guess?
                                     Test
                   Test




         Guess?                     Guess?

          Test                       Test
1 They have ambition
2 They build teams
3 They burn the business plan
4 They realise plans are guesses
5 If they guess wrong, they change




                             paulshawsmith
                                scientific business strategy
When do you know to stop searching?




                            paulshawsmith
                               scientific business strategy
They change until they
find product-market fit




                  paulshawsmith
                     scientific business strategy
Product-Market fit?




      Interest!
    Satisfaction!
Customer Interest?


5 Will pre-order & pay now!

4 Interested & will purchase once released


3 Interested, but want other to test


2 Not interested, but maybe one day


1 Not interested & will never purchase
paulshawsmith
   scientific business strategy
Customer Satisfaction?


5 Will definitely purchase again (love the product)

4 Will purchase again


3 Might purchase again


2 Probably not purchase again


1 Never purchase again
paulshawsmith
   scientific business strategy
paulshawsmith
   scientific business strategy
1 They have ambition
2 They build teams
3 They burn the business plan
4 They realise plans are guesses
5 If they guess wrong, they change
6 They change until they find product
   market fit




                             paulshawsmith
                                scientific business strategy
They don’t grow until
product-market fit




                  paulshawsmith
                     scientific business strategy
Pre-mature Scaling



              paulshawsmith
                 scientific business strategy
AMAR BHIDE
              Skip the search




                     No
                  Product/
Plan                                      Build
                   Market
                     Fit




                                paulshawsmith
                                   scientific business strategy
paulshawsmith
   scientific business strategy
paulshawsmith
   scientific business strategy
of high growth internet start ups
                        fail due to premature scaling.


                                                   paulshawsmith
                                                      scientific business strategy
Source: Start Up Genome Report(2011)
Startups that scale properly
                                     grow about




                         times faster than startups that
                                 scale prematurely
                                                     paulshawsmith
                                                        scientific business strategy
Source: Start Up Genome Report(2011)
1 They have ambition
2 They build teams
3 They burn the business plan
4 They realise plans are guesses
5 If they guess wrong, they change
6 They change until they find product
   market fit
7 They don’t grow until the they find
   product-market fit


                             paulshawsmith
                                scientific business strategy
They work with
what they have




                 paulshawsmith
                    scientific business strategy
Begin with the end in mind
Failing to plan is planning to fail
Specific Result
Causal Thinking
(Selecting between given means to achieve a pre-determined goal)




                               M1



                               M2


                               M3                       Given
                                                        Goal
   Vision
                               M4


                               M5



                                M6
Causal Thinking


                                            Market
                                           Research




                  Knowledge


                                              Market
                   People                      Gap
   Plan



                  Resources




                              paulshawsmith
                                 scientific success strategy
paulshawsmith
   scientific business strategy
Casual Thinking




                    Cook Book



                                                   Outcome
                     Hire Staff
   Plan



                  Buy Ingredients




                                    paulshawsmith
                                       scientific success strategy
27   Entrepreneurs




                     paulshawsmith
                        scientific business strategy
$200    million to   $6            billion




  3 40
   to                start ups




        1    IPO

                            paulshawsmith
                               scientific business strategy
???




Bruce Flohr, the founder of RailTex
AMAR BHIDE



     I'd just go sell it. I don't believe in market research. Somebody
     once told me the only thing you need is a customer. Instead of
     asking all the questions, I'd try and make some sales. I'd learn
     a lot, you know: which people, what were the obstacles, what
       were the questions, which prices work better. Even before I
      started production. So my market research would actually be
                             hands-on actual selling."




Source: Sarasavathy (2007)
                                                      paulshawsmith
                                                         scientific business strategy
AMAR BHIDE
  "Ultimately, the best test of any product is to go to your target
  market and pretend like it's a real business. You'll find out soon
 enough if it is or not. You have to take some risks. You can sit and
  analyze these different markets forever and ever and ever, and
    you'd get all these wonderful answers, and they still may be
  wrong. The problem with the businessman type is they spend a
 lot of time with all their great wisdom and all their spreadsheets
  and all their Harvard Business Review people, and they'd either
 become convinced that there's no market at all or that they have
 the market nailed. And they'd go out there big time, with a lot of
  expensive advertising and upfront costs, because they're gonna
     overwhelm the market, and the business would go under."


Source: Sarasavathy (2007)
                                                     paulshawsmith
                                                        scientific business strategy
Bird-in-the-hand




                   paulshawsmith
                      scientific business strategy
Effectual Thinking
(Imaging a possible new end using a given set of means)


                                                               Outcome
               Opportunities

                                                               Outcome

   Resources
                                                               Outcome



    Knowledge                                                  Outcome




                                                               Outcome
                 People


                                                               Outcome




                                                 paulshawsmith
                                                    scientific success strategy
paulshawsmith
   scientific business strategy
Effectual Thinking



                                               Meal 1
                 Knowledge of
                   Cooking
                                               Meal 2

   Ingredients
     on Hand
                                               Meal 3



     Equipment
                                               Meal 4
      Available


                  People I                     Meal 5
                   Know

                                               Meal 6




                                paulshawsmith
                                   scientific success strategy
Effectual Thinking



                Course
                Match



    FaceMash



      Partner
      Friends


       Customer
       Students


                          Harvard
                         Connection



                                      paulshawsmith
                                         scientific success strategy
1 They have ambition
2 They build teams
3 They burn the business plan
4 They realise plans are guesses
5 If they guess wrong, they change
6 They change until they find product
   market fit
7 They don’t grow until the they find
   product-market fit
8 They work with what they have

                             paulshawsmith
                                scientific business strategy
They intuitively
understand
Lean Entrepreneurship,
customer development
& Effectuation




                paulshawsmith
                   scientific business strategy
7.1 Doable?                                           4.1 How?
                                                      3. Product/            How will you acquire
                       Can you perform the
                                                      Market fit?               customers?
  8.1 Terms?             Key activities?
                                                                                                       1. Customer?
What terms will the        7.2 Costs?               Will the customers                                    Who is the
                                                    buy the product?
                                                                                4.2 Costs?
 partners require?                                                                                        customer?
                         Costs to perform                                      Cost to acquire a
                          Key activities?                                         customer?


  8.2 Costs?                                          Profitable?
                                                                                                          2. Market
How much will they                                  Will the business           5.1 Terms?                  Size?
    charge?             6.1 Acquirable?                                      What are the channel
                                                     Make money?                                          What is the
                         Can you acquire                                           terms?                 Market size?
                        The key resources?

                          6.2 Costs?                                             5.2 Costs?
                      Cost of key resources?                                  Cost of distribution?



                       9. Costs?                                                       5. Pricing?

          What are your fixed and variable costs?                       How will you charge? How much will you charge?
Innovators                      Early Adaptors        Early Majority


                Business                   Product                     Cross
                 Model                     Market                       The
                 Proven                      Fit                       Chasm

 Talking to                     Sell to                  Sell to                      Sell to
Innovators                    Innovators             Early adaptors                Early Majority




              Searching                                               Building


                                                                        paulshawsmith
                                                                           scientific business strategy
AMAR BHIDE




             paulshawsmith
                scientific business strategy
paulshawsmith
   scientific business strategy
paulshawsmith
   scientific business strategy
paulshawsmith
   scientific business strategy
MIT
25,000 firms
$1.8 trillion
11th Biggest GDP




       paulshawsmith
          scientific business strategy
Joe Jacobson
paulshawsmith
   scientific business strategy
100   Million Trees




                 paulshawsmith
                    scientific business strategy
JOE JACOBSON




               paulshawsmith
                  scientific business strategy
Hagen Stehr
paulshawsmith
   scientific business strategy
Francis Bacon
entrepreneurmag.co.za/author/paul_smith

slideshare.net/paulshawsmith

paulshawsmith@gmail.com

073 954 1346




                                paulshawsmith
                                   scientific business strategy

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Science of start ybsa - march 2012

  • 1. The Science of Start A systematic method for building high-growth, high-profit companies paulshawsmith scientific business strategy
  • 2. JEAN-BATISTE SAY paulshawsmith scientific business strategy
  • 3. GEORGE BUSH paulshawsmith scientific business strategy
  • 4. 44,4 m are not entrepreneurial 2,5 m are setting up a business 2,39 m discontinue a business 1.94 m own a business less than 3.5 yrs old 1,04 m own a business more than 3.5 yrs old paulshawsmith scientific business strategy Source: GEM (2011) and StatsSA (2010)
  • 5. Sales turnover of VAT registered businesses R1 million or less 1, 659 765 R1 to 10 million 166 424 (1/11) R10 to 100 million 45 852 (1/40) R100 million + 6 815 (1/275) paulshawsmith scientific business strategy Source: SARS (2011)
  • 6. Sales turnover of VAT registered businesses R1 million or less 1, 659 765 R1 to 10 million 166 424 (1/11) R10 to 100 million 45 852 (1/40) R100 million + 6 815 (1/275) paulshawsmith scientific business strategy Source: SARS (2011)
  • 7. 9 steps to R100 million + paulshawsmith scientific business strategy
  • 8. They have ambition paulshawsmith scientific business strategy
  • 9. Growth-Oriented Vision? Rapid Growth 60% Slow Growth 15% paulshawsmith scientific business strategy Source: Barringer, Jones & Neubaum (2005)
  • 11. Put a computer on every desk in every home
  • 12. Organise the world’s information & make it universally accessible and useful
  • 14. Employees in 5 years? 0+ 1+ 2+ 5+ 10+ 20+ 50+ 100+ paulshawsmith scientific business strategy Source: GEM (2007)
  • 15. Sales in 5 years? 0 1m 2m 5m 10m 20m 50m 100m paulshawsmith scientific business strategy Source: GEM (2007)
  • 16. 1 They have ambition paulshawsmith scientific business strategy
  • 17. They build teams paulshawsmith scientific business strategy
  • 18.
  • 19.
  • 20.
  • 21.
  • 22. 5-year failure rate? > 54.2.% + 13.1% paulshawsmith scientific business strategy Source: Bruderl, et al. (1992)
  • 23. Twenty employees? 0.4% 3.3% paulshawsmith scientific business strategy Source: Stam and Schutjens (2004)
  • 24. 3% 4% 7% 1 founder 48% 2 founders 3 founders 4 founders 5 + founders 38% paulshawsmith scientific business strategy Source: Aldrich, Nancy, Carter & Ruef (2004)
  • 25.
  • 26.
  • 27.
  • 28.
  • 29. 1 They have ambition 2 They build teams paulshawsmith scientific business strategy
  • 30. They burn the business plan paulshawsmith scientific business strategy
  • 31. “new ventures launched with formal written business plans do not outperform ones launched without them.” paulshawsmith scientific business strategy Source: Lange, Mollov, Pearlmutter, Singh and Bygrave (2007)
  • 32. Business Plan? 79% 21% Yes! No! paulshawsmith scientific business strategy Source: Bhide (2000)
  • 33. No!
  • 34. No!
  • 35. No! No! No!
  • 36. Doh!?! paulshawsmith scientific business strategy
  • 37. paulshawsmith scientific business strategy
  • 38.
  • 39.
  • 40. 1 They have ambition 2 They build teams 3 They burn the business plan paulshawsmith scientific business strategy
  • 41. They realise plans are guesses paulshawsmith scientific business strategy
  • 42. What is aBHIDE AMAR business plan? WAGs paulshawsmith scientific business strategy
  • 43. Guess? Guess? Guess? Guess? Guess? Guess? Guess? Guess? Guess?
  • 46. 1 They have ambition 2 They build teams 3 They burn the business plan 4 They realise plans are guesses paulshawsmith scientific business strategy
  • 47. If they guess wrong, they change paulshawsmith scientific business strategy
  • 48. Did you change or adapt your original idea? No! Yes! 33% 66% paulshawsmith scientific business strategy Source: Bhide (2000)
  • 49. Great Idea paulshawsmith scientific business strategy
  • 50. Better Idea Learn paulshawsmith scientific business strategy
  • 51. Better Idea Learn Learn paulshawsmith scientific business strategy
  • 52. Better Ide Learn Learn Learn Learn paulshawsmith scientific business strategy
  • 53. Success Learn Learn Learn Learn paulshawsmith scientific business strategy
  • 54. paulshawsmith scientific business strategy
  • 55. Learn paulshawsmith scientific business strategy
  • 56. Learn Learn paulshawsmith scientific business strategy
  • 57. Learn Learn Learn paulshawsmith scientific business strategy
  • 58. Learn Learn Learn Learn paulshawsmith scientific business strategy
  • 59. Success Learn Learn Learn Learn paulshawsmith scientific business strategy
  • 60. Guess Change Test plan paulshawsmith scientific business strategy
  • 61. Guess? Guess? Test Test Guess? Guess? Guess? Test Test Test Guess? Guess? Test Test Guess? Guess? Test Test
  • 62. 1 They have ambition 2 They build teams 3 They burn the business plan 4 They realise plans are guesses 5 If they guess wrong, they change paulshawsmith scientific business strategy
  • 63. When do you know to stop searching? paulshawsmith scientific business strategy
  • 64. They change until they find product-market fit paulshawsmith scientific business strategy
  • 65. Product-Market fit? Interest! Satisfaction!
  • 66. Customer Interest? 5 Will pre-order & pay now! 4 Interested & will purchase once released 3 Interested, but want other to test 2 Not interested, but maybe one day 1 Not interested & will never purchase
  • 67.
  • 68. paulshawsmith scientific business strategy
  • 69. Customer Satisfaction? 5 Will definitely purchase again (love the product) 4 Will purchase again 3 Might purchase again 2 Probably not purchase again 1 Never purchase again
  • 70. paulshawsmith scientific business strategy
  • 71.
  • 72. paulshawsmith scientific business strategy
  • 73.
  • 74. 1 They have ambition 2 They build teams 3 They burn the business plan 4 They realise plans are guesses 5 If they guess wrong, they change 6 They change until they find product market fit paulshawsmith scientific business strategy
  • 75. They don’t grow until product-market fit paulshawsmith scientific business strategy
  • 76. Pre-mature Scaling paulshawsmith scientific business strategy
  • 77. AMAR BHIDE Skip the search No Product/ Plan Build Market Fit paulshawsmith scientific business strategy
  • 78. paulshawsmith scientific business strategy
  • 79. paulshawsmith scientific business strategy
  • 80. of high growth internet start ups fail due to premature scaling. paulshawsmith scientific business strategy Source: Start Up Genome Report(2011)
  • 81. Startups that scale properly grow about times faster than startups that scale prematurely paulshawsmith scientific business strategy Source: Start Up Genome Report(2011)
  • 82. 1 They have ambition 2 They build teams 3 They burn the business plan 4 They realise plans are guesses 5 If they guess wrong, they change 6 They change until they find product market fit 7 They don’t grow until the they find product-market fit paulshawsmith scientific business strategy
  • 83. They work with what they have paulshawsmith scientific business strategy
  • 84. Begin with the end in mind
  • 85. Failing to plan is planning to fail
  • 87.
  • 88. Causal Thinking (Selecting between given means to achieve a pre-determined goal) M1 M2 M3 Given Goal Vision M4 M5 M6
  • 89. Causal Thinking Market Research Knowledge Market People Gap Plan Resources paulshawsmith scientific success strategy
  • 90. paulshawsmith scientific business strategy
  • 91. Casual Thinking Cook Book Outcome Hire Staff Plan Buy Ingredients paulshawsmith scientific success strategy
  • 92. 27 Entrepreneurs paulshawsmith scientific business strategy
  • 93. $200 million to $6 billion 3 40 to start ups 1 IPO paulshawsmith scientific business strategy
  • 94. ??? Bruce Flohr, the founder of RailTex
  • 95. AMAR BHIDE I'd just go sell it. I don't believe in market research. Somebody once told me the only thing you need is a customer. Instead of asking all the questions, I'd try and make some sales. I'd learn a lot, you know: which people, what were the obstacles, what were the questions, which prices work better. Even before I started production. So my market research would actually be hands-on actual selling." Source: Sarasavathy (2007) paulshawsmith scientific business strategy
  • 96. AMAR BHIDE "Ultimately, the best test of any product is to go to your target market and pretend like it's a real business. You'll find out soon enough if it is or not. You have to take some risks. You can sit and analyze these different markets forever and ever and ever, and you'd get all these wonderful answers, and they still may be wrong. The problem with the businessman type is they spend a lot of time with all their great wisdom and all their spreadsheets and all their Harvard Business Review people, and they'd either become convinced that there's no market at all or that they have the market nailed. And they'd go out there big time, with a lot of expensive advertising and upfront costs, because they're gonna overwhelm the market, and the business would go under." Source: Sarasavathy (2007) paulshawsmith scientific business strategy
  • 97. Bird-in-the-hand paulshawsmith scientific business strategy
  • 98. Effectual Thinking (Imaging a possible new end using a given set of means) Outcome Opportunities Outcome Resources Outcome Knowledge Outcome Outcome People Outcome paulshawsmith scientific success strategy
  • 99. paulshawsmith scientific business strategy
  • 100. Effectual Thinking Meal 1 Knowledge of Cooking Meal 2 Ingredients on Hand Meal 3 Equipment Meal 4 Available People I Meal 5 Know Meal 6 paulshawsmith scientific success strategy
  • 101.
  • 102. Effectual Thinking Course Match FaceMash Partner Friends Customer Students Harvard Connection paulshawsmith scientific success strategy
  • 103. 1 They have ambition 2 They build teams 3 They burn the business plan 4 They realise plans are guesses 5 If they guess wrong, they change 6 They change until they find product market fit 7 They don’t grow until the they find product-market fit 8 They work with what they have paulshawsmith scientific business strategy
  • 104. They intuitively understand Lean Entrepreneurship, customer development & Effectuation paulshawsmith scientific business strategy
  • 105. 7.1 Doable? 4.1 How? 3. Product/ How will you acquire Can you perform the Market fit? customers? 8.1 Terms? Key activities? 1. Customer? What terms will the 7.2 Costs? Will the customers Who is the buy the product? 4.2 Costs? partners require? customer? Costs to perform Cost to acquire a Key activities? customer? 8.2 Costs? Profitable? 2. Market How much will they Will the business 5.1 Terms? Size? charge? 6.1 Acquirable? What are the channel Make money? What is the Can you acquire terms? Market size? The key resources? 6.2 Costs? 5.2 Costs? Cost of key resources? Cost of distribution? 9. Costs? 5. Pricing? What are your fixed and variable costs? How will you charge? How much will you charge?
  • 106. Innovators Early Adaptors Early Majority Business Product Cross Model Market The Proven Fit Chasm Talking to Sell to Sell to Sell to Innovators Innovators Early adaptors Early Majority Searching Building paulshawsmith scientific business strategy
  • 107. AMAR BHIDE paulshawsmith scientific business strategy
  • 108. paulshawsmith scientific business strategy
  • 109. paulshawsmith scientific business strategy
  • 110. paulshawsmith scientific business strategy
  • 111. MIT
  • 114. 11th Biggest GDP paulshawsmith scientific business strategy
  • 116. paulshawsmith scientific business strategy
  • 117. 100 Million Trees paulshawsmith scientific business strategy
  • 118. JOE JACOBSON paulshawsmith scientific business strategy
  • 120. paulshawsmith scientific business strategy