1. HAYLING ISLAND GROUP - GENERAL ELECTION TOP 20 QUESTIONS
Day 3 – Answers to the next four questions:
9. Is the profit motive a requirement for Good Customer Service?
10. At the last election it was vote Clegg, get Cameron - what guarantee has a
Lib Dem vote not to repeat that debacle?
11. Do you believe that immigration from EU countries, at 228,000 to the year
ending June 2014 (ref ONS), is too high? If so, given that freedom of movement
is a core EU principle, what should the next government do about it?
12. In the light of Labour stating that a referendum on EU membership would
cause economic uncertainty and be damaging to business in the UK, do you
believe that a referendum on EU membership should be held in the next
Parliament?

2. Alan Mak
Conservative Party
9. Is the profit motive a requirement for Good Customer Service?
What is the context specifically? In general, yes it helps, but good customer service also
comes from pride in doing a good job. In our family’s shop, we thought of good customer
service as standard.
10. At the last election it was vote Clegg, get Cameron - what guarantee has a Lib Dem
vote not to repeat that debacle?
This election is choice between a strong, competent Conservative government that is
building a secure and prosperous future for the country, and turning our economy around –
or the economic chaos and instability of Ed Miliband and Ed Balls in Downing Street
propped up by the Scottish Nationalists.

3. 11. Do you believe that immigration from EU countries, at 228,000 to the year
ending June 2014 (ref ONS), is too high? If so, given that freedom of
movement is a core EU principle, what should the next government do about
it?
Yes it is too high. We currently have limited room for manoeuvre as regards
movement of people into the UK from other EU member states.
The only solution is to re-negotiate this point (and other aspects of our
relations with the EU, including clamping down on “welfare and health
tourism”), which we will do if re-elected, and then letting the British people
decide if they want to stay in or leave the EU by offering them an in/out
referendum.
Our current relationship with the EU doesn’t work well for Britain – so we
should get a better deal, or not be afraid to leave the EU if we don’t.
12. In the light of Labour stating that a referendum on EU membership would
cause economic uncertainty and be damaging to business in the UK, do you
believe that a referendum on EU membership should be held in the next
Parliament?
Yes an in/out referendum should be held, and we have promised to hold one by
December 2017.
I advised and helped James Wharton MP, the Conservative MP who put forward
the EU Referendum Bill, and I am committed to ensuring we have a referendum
to let the British people decide.

4. Tim Dawes
Green Party
PF PowerPoint Presentations
9. Is the profit motive a requirement for Good Customer Service?
No. I was a senior local government officer for many years and always strived for openness and excellence in
customer service. You can find bad and good customer service in all types of organisations. The key to good
customer service is having customer-fronting people who really believe in what they are doing. Better still
locate them in the community they are serving.
10. At the last election it was vote Clegg, get Cameron - what guarantee has a Lib Dem vote not to repeat
that debacle?
You vote for an MP for your constituency not for who forms the government and certainly not for who will be
Prime Minister. Voting Lib Dem here, or not, will not make a blind bit of difference. The Tories have held this
seat since they inherited it from the dinosaurs at the end of the Jurassic era. It is said that the transfer of
power was hardly noticeable. If you are a Tory... so be it. Otherwise you need to decide how best to protest.
Few will vote Lib Dem this time because (a) they have lost their way nationally, (b) it's clear they cant win and
(c) it's also clear that locally they are not really trying and have a part-time candidate from another part of the
county who gives the impression he had his arm twisted to do it at all. Those who thing this country needs real
change and are looking for a radical alternative will either vote UKIP (if they are on the reactionary right of
politics) or Green (if on the centre or the Left) because that's the way their vote will make the most impact –
albeit as a non-winning but perhaps unexpectedly strong representation. Incidentally, I don't believe in tactical
voting in general elections, but I was interested to see that the most respected tactical voting web site –
VoteSwap is advising Labour voters in Havant to vote Green! See - voteswap.org/seat/i65699

5. 11. Do you believe that immigration from EU countries, at 228,000 to the year
ending June 2014 (ref ONS), is too high? If so, given that freedom of movement is a
core EU principle, what should the next government do about it?
I believe in free movement of people as much as possible. We do need controls in our
difficult world, but the free movement of people across the EU is a major benefit – not
least for UK citizens. Because of the London factor and the relative health of the UK
economy at present there are bound to be people coming here from other EU
countries, but it works both ways. In fact there are currently only a very slightly larger
number of EU citizens living here than there are UK citizens living in other EU
countries. And, by the way, figures show that UK citizens living abroad cost their host
countries much more in health costs than NHS costs of treating EU citizens here.
Primarily that is because Brits living abroad tend to be older. So we actually benefit
from the reciprocal health treatment arrangements the EU gives us. Most of us know
people who have moved to France or Spain for the “good-life” in the sun and those
whose work takes them to Holland or Germany. My own 19-year old nephew is now
living in Berlin after winning an apprenticeship with Siemens when he left school. Is
that not a good thing? We live in a new more mobile Europe. Let's all welcome the
advantages of that.
12. In the light of Labour stating that a referendum on EU membership would cause
economic uncertainty and be damaging to business in the UK, do you believe that a
referendum on EU membership should be held in the next Parliament?
Yes, providing the popular interest in that continues (I sense it is waning a little).
Democracy cannot take second place to short term market factors. I fear the
implications were the UK to vote to leave the EU, but I think the people have the right
to discuss the issue and ultimately to decide.

6. Dr Graham Giles
Labour Party
9. Is the profit motive a requirement for Good Customer Service?
Absolutely not! Good management and accountability are essential whether a company is private or public.
Many charities and social enterprises have excellent business models, they are not driven by corporate
hegemony or share-holders demands. It’s erroneous to equate profits with good customer service. Making a
living does not mean that our businessmen and women are not motivated by a pride in their products and
services. I strongly support local family businesses and entrepreneurs. They know that to survive and thrive
there must be a good balance between product quality, customer service and turnover.
Regarding the local tax burden on retailers in Hayling and Havant I would work with Councillors and MPs of all
parties to reduce business rates and increase incentives for new investment.
10. At the last election it was vote Clegg, get Cameron - what guarantee has a Lib Dem vote not to repeat
that debacle?
As they’ve been serving as ministers the Tory government for the last five years, the Liberals may well
support Cameron again if given the opportunity. Based on current opinion polls the next government will
either be Labour or Conservative. We can have no assurance that the Lib-Dems will not opt again to join a
right-wing administration intent on doubling the impact of austerity. Clegg has arrogantly declared that the
Tories are “the scarecrow without a heart”, Labour “the tin man without a brain” – to follow his ‘Wizard of
Oz’ analogy that makes the Liberals “the lion without a roar !” Polling consistently shows Lib-Dems polling
well below UKIP, which makes their stated ambition, to provide compassion in a Tory coalition or ideas in a
Labour administration, pretentious and unlikely. Perhaps the really scary scenario is ‘vote Cameron get
Farage’?

7. 11. Do you believe that immigration from EU countries, at 228,000 to the year ending June 2014 (ref
ONS), is too high? If so, given that freedom of movement is a core EU principle, what should the next
government do about it?
Immigrants have made a huge contribution to our economic and social life. The Treasury estimates
that 0.6% of GDP is generated by migrants – more than the total economic growth in our economy.
40% of workers in the NHS are migrants and a significant number of EU and non-EU doctors. With
Labour, migrants from the EU will not be able to claim benefits until they have lived and worked here
for at least two years. A Labour government will make it illegal to undercut the minimum wage by
exploiting migrant workers. Everyone who works in our public services will have to speak English. We
will work again with minorities to strengthen integration within our neighbourhoods.
In discussions about European migration, the larger number of UK citizens living abroad is rarely
mentioned. If we leave the European Union, as UKIP and some Tories want, this would not “solve” the
immigration problem at all. Moreover, it is highly likely that an equal number of British citizens living
abroad would be forced to come home as generous health and public services in EU countries would no
longer be available to them. This would clearly exacerbate the English housing crisis, caused by lack of
leadership and investment in NIMBY construction and infrastructure.
Neither the coalition nor UKIP are willing to raise an even more complex matter, the scandal of illegal
immigration and human trafficking into Britain. Tory cuts and attitudes have compromised our capacity
to reduce this growing threat. Only close cooperation between well-resourced police, border agencies
and intelligence services alongside our EU counterparts can stem this organised predatory crime. It has
been estimated that 30,000 modern day slaves have been smuggled by brutal gang-masters into
England. Reducing illegal migration into this country can only be achieved by a strategic
interdisciplinary collaboration inside and outside our borders. Unfortunately, Britain is losing its
influence and reputation in Europe. UKIP are viewed as objectionable and the Tories as awkward. I
maintain high level contacts with justice and interior ministry leaders in Central Eastern Europe. We
established reforms, Master degree programmes and on-line training together. The time is right to
strengthen not weaken collaboration with our neighbours if we want to avoid the road, rail and air
corridors of Europe being highways for predators.

8. 12. In the light of Labour stating that a referendum on EU membership would
cause economic uncertainty and be damaging to business in the UK, do you
believe that a referendum on EU membership should be held in the next
Parliament?
We have been going through unprecedented government austerity in response
to the worldwide recession. A crisis caused first by collapse of the unregulated
US economy which torpedoed the European and British banking systems with
sub-prime loans. Financially, this country is not yet out of the woods. Many
businesses (including indigenous UK companies) remain located here rather
than continental Europe or elsewhere in the world, only because we belong to
the European Community. There is a debate to be had about Europe but this is
not the time to threaten our fragile economic recovery. A Tory government
would plunge us into a potentially destructive two-year debate on our future in
Europe, which would have a damaging impact on our economy. Now is not the
time to create uncertainty for investment and jobs based in Britain which
depend on our EU membership.
Moreover, it is important for British working people to recognise that
Cameron’s renegotiation of our EU membership is not to protect their
interests. He unambiguously wants to ‘free’ Britain from the human rights,
health & safety regulations that protect individuals but add costs to
businesses. Also, the main activity of the UK coalition government in Europe
has been to defend millionaire Bankers’ bonuses, resist financial regulation
designed to stop another global crisis, and to block an EU ‘Robin Hood Tax’ on
financial transactions.

9. Steve Sollitt
Liberal Democrats
9. Is the profit motive a requirement for Good Customer Service?
Having worked in several customer service areas in both profit and non-profit
organisations a profit motive should not be a requirement for good customer service.
10. At the last election it was vote Clegg, get Cameron - what guarantee has a Lib Dem
vote not to repeat that debacle?
It is very clear that unless something changes quite dramatically in the next two weeks
that there will not be a majority government. The public decided through our present
voting system at the last election that not one party would have a mandate on their own
and so we ended up with a coalition. This is likely to be the outcome this time too
although clearly I have no idea if the Liberal Democrats will be part of that. Ironically a
recent poll suggest that the public would prefer us in that position again if there was not
an outright winner. I am very proud that the Party took that step and helped establish
stable government that has survived five years. The Party grew up and became part of
Government. If the public don’t vote for a majority government then I feel it’s vital to try
and establish stable government

10. 11. Do you believe that immigration from EU countries, at 228,000 to the
year ending June 2014 (ref ONS), is too high? If so, given that freedom of
movement is a core EU principle, what should the next government do
about it?
I feel that free movements of EU citizens is a good thing and helps to
promote vitality and diversity of our country. There is significant
movement both ways and being part of the union has been an asset The
Liberal Democrats have introduced measures to ensure that EU migrants
must wait three months before claiming out of work benefits EU
Migration benefits our economy hugely and they contribute more in taxes
than they take in benefits
12. In the light of Labour stating that a referendum on EU membership
would cause economic uncertainty and be damaging to business in the
UK, do you believe that a referendum on EU membership should be held
in the next Parliament?
The first ever government containing Liberal Democrats has also been the first
ever government to set out in law the requirement to hold a referendum
when there is a proposal for a further transfer of power to the EU When that
referendum comes we would want that to be an “in/out” referendum

11. John Perry
United Kingdom
Independence Party
9. Is the profit motive a requirement for Good Customer Service?
Good Customer Service results in satisfied customers who spread the word and
become loyal to the supplier. I disagree with the statement, I would say “Is the
motive for Good Customer Service a requirement for profit”, with the answer,
yes.
10. At the last election it was vote Clegg, get Cameron - what guarantee has a
Lib Dem vote not to repeat that debacle?
We in UKIP are hoping that voting for UKIP gets UKIP. UKIP gained 38% of the
vote in Havant in the European Elections last year, beating the runners up by
8%. With the help of the electorate, we could repeat or beat that poll result
and lead to UKIP influencing policy of the major party in government.

12. 11. Do you believe that immigration from EU countries, at 228,000 to the year
ending June 2014 (ref ONS), is too high? If so, given that freedom of movement
is a core EU principle, what should the next government do about it?
ONS data currently shows gross immigration of 624,000 and net immigration of
298,000 over the past 12 months. This is far too high. UKIP would implement an
Australian style points system for immigrants and cut net immigration to under
50,000 immediately. Whatever the Conservatives state, their leader in the EU,
Jean-Claude Juncker has stated that the free movement of people in the EU is
non-negotiable. Cameron made a pledge to cut immigration to a 1/10 in 2010,
but it has increased; any further pledges would be false. UKIP encourages
immigration into the UK of people with the skills the UK needs, we believe that
everyone outside the UK should have an equal opportunity to come here.
12. In the light of Labour stating that a referendum on EU membership would
cause economic uncertainty and be damaging to business in the UK, do you
believe that a referendum on EU membership should be held in the next
Parliament?
UKIP and I believe it should be held immediately with only British citizens voting
and EU and foreign visitors denied a vote. UKIP trusts the people; Labour will not
give Britons the opportunity to vote as they cannot be trusted and the
Conservatives cannot be trusted to keep their word since they denied us their
promised vote on the Lisbon Treaty.

13. That’s it for Day 3
The next four questions will
be answered tomorrow
PF PowerPoint Presentations