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SAP Solution Brief
                                                                                                SAP BusinessObjects Portfolio

                                                                                                SAP BusinessObjects Strategic
                                                                                                Workforce Planning




ALIGN YOUR WORKFORCE WITH                                                                      The best-run companies
                                                                                               understand how strategic
BUSINESS NEEDS AND OBJECTIVES                                                                  workforce decisions impact
SECURING THE RIGHT TALENT FOR                                                                  their readiness to execute
FUTURE SUCCESS                                                                                 and drive business success.
                                                                                               The SAP® BusinessObjects™
                                                                                               Strategic Workforce Plan-
                                                                                               ning application helps en-
Identifying, competing for, and retaining      Enabling Proactive, Strategic
key talent is a top priority for any HR        Resource Planning and Execution
                                                                                               sure you have the right
executive. But too often, business strat-                                                      resources for each job, at
egy isn’t translated by HR into a holistic     SAP BusinessObjects Strategic Work-
workforce plan for execution. Rather,          force Planning helps you establish a
                                                                                               the right time and price, to
planning is done in a fragmented way           clearly defined, integrated workforce           achieve business goals.
using data dumps, spreadsheets, and            planning process, which is essential to
multiple systems from multiple coun-           successful strategic workforce planning.
tries. Relevant information gets pulled        It delivers tools and processes to help
together manually with considerable            ensure you always have the right peo-
effort and time – and the lack of consis-      ple, with the right skills, in the right job,
tency and automation can create chaos          at the right moment and price, and in
within the workforce sourcing process.         the right quantity and location. As a re-
In the end, you may end up overpaying          sult, your HR department will be able
in an effort to fill key vacancies quickly     to help your organization successfully
or run the risk that key positions cannot      execute on its business strategy.
be filled at all.
                                               First, the software gives you a clear
To unify business objectives and work-         understanding of your current talent,
force planning activities, many compa-         future needs, and how best to align
nies are deploying strategic workforce         resources with your company’s overall
planning solutions that integrate pro-         business strategy. It does this by en-
cesses for assessing workforce supply          abling you to model resource demand,
and demand and identifying critical            simulate various resource supply sce-
resource and skill gaps. The most effec-       narios, identify and analyze gaps, and
tive strategic workforce planning solu-        answer “why” and “what if” questions
tions give HR executives the ability           such as:
to look outward and forward, not just          • What kinds of activities can we per-
inward and backward, so they can make            form today to achieve our business
better decisions about future workforce          goals in three to five years?
requirements.                                  • Do we have the right mix of talent
                                                 to meet the organization’s business
Effective workforce planning can                 plan?
dramatically improve your company’s            • Will we have enough resources with
ability to execute on corporate strategy.        the right skills – and in the right loca-
It can also directly improve costs and           tions – to grow into new markets?
bottom-line revenues. The SAP®
BusinessObjects™ Strategic Workforce           Armed with a solid understanding of
Planning application delivers these ben-       your workforce and future work de-
efits by providing visibility into your cur-   mand, you can then proceed with devel-
rent and future workforce requirements         oping specific action plans, monitoring
and enabling proactive management of           progress toward your defined organiza-
workforce sourcing.                            tional and functional targets, and making
headcount across time by line of busi-
                                                                                              ness, location, existing critical jobs,
                             Monitor progress                                                 and key jobs that would be considered
                             and adjust process                                               strategic and critical for the future of
                                                          Analyze internal and
    Execute action plans                                  external supply                     the business.

                      Develop work-          Workforce                                        As you evaluate and model new growth
                      force action plans     Planning                   Strategic input       opportunities, divestitures, acquisi-
                      and handover            Process
                                                                                              tions, and other business conditions,
                                                           Derive strategic
                                                           workforce demand                   the software identifies gaps and sur-
                                                                                              pluses within key jobs and lines of
                                                                                              businesses. SAP BusinessObjects
                                                                                              Strategic Workforce Planning then
                                           Analyze gaps                                       enables you to generate action plans
                                                                                              designed to address the impacted jobs
Figure: Overview of the Workforce Planning Process                                            systematically over multiple years.
                                                                                              Action plans can then be communicat-
adjustments to plans as required.                 • What areas of your organization will      ed to the operational HR teams respon-
See the figure for an overview of the               be impacted by an aging workforce         sible for recruiting and hiring, training,
workforce planning process.                         and retirement schedules, as well as      and succession planning. Throughout
                                                    when this will occur                      the execution process, you can monitor
Gain Insight                                      • How well staffed your company is in       the execution of the plans, as well as
Effective, strategic workforce planning             key areas and jobs considered es-         evaluate the need for updates to the
begins with gaining insight into the                sential to supporting future business     plan in response to changing strategic
composition and dynamics of your ex-                initiatives                               objectives and business environments.
isting workforce across the business.             • How balanced your business func-
For example, you need to understand                 tions are in terms of seniority and       Harness the Power of In-Memory
the critical areas of your organization,            management layers                         Technology
what key jobs and functions are sup-                                                          SAP BusinessObjects Strategic Work-
porting these areas, and how they                 The software also gives you the flexibil-   force Planning exploits the power of
have been staffed to date. SAP                    ity to analyze workforce data according     groundbreaking new technology from
BusinessObjects Strategic Workforce               to different variables and model the        SAP: SAP In-Memory Appliance (SAP
Planning delivers prepackaged dash-               scenarios that are most meaningful to       HANA™) software. With SAP HANA,
boards and tools that give HR manage-             your business and desired outcomes.         all company data resides in-memory,
ment a consolidated corporate view of                                                         enabling you to immediately access
this information, as well as views                Understand Workforce Supply and             and analyze massive amounts of data
across lines of business and country              Demand                                      in fractions of a second. Processing
borders. The software guides you                  SAP BusinessObjects Strategic Work-         speeds are beyond the boundaries of
through analytical processes for                  force Planning lets you hypothesize the     imagination and dwarf all performance
understanding:                                    demand for people by refining complex       records of the best conventional
• Internal and external supply of work-           workforce models driven by criteria         software.
  force resources                                 such as full-time equivalent, hiring and
• Current gaps in human resources or              turnover rates, cost, and retirement
  skills and where they are                       age. You can define target revenue and
You can use SAP HANA to perform            insight, efficiency, and flexibility to
simulations and modeling activities that   respond to changes in the business
require complex calculations on large      environment with more agility and
volumes of HR data almost instanta-        effectiveness and capture the full bene-
neously. This allows you to see the        fits of business networks. By leverag-
real impact on employee costs due to       ing innovative technologies to help
changes in hiring, overhead, and train-    companies become best-run business-
ing. As a result, you can make more        es, we help customers around the
informed decisions to resolve discon-      globe perform at a significantly higher
nects between workforce plans and          level of effectiveness and efficiency.
business strategies and keep person-       In reaching for this goal, we are also     Helping Companies Run Better
nel costs in check.                        contributing to global economic devel-     Today, customers in more than 120
                                           opment on a grand scale.                   countries run SAP applications – from
Find Out More                                                                         distinct solutions addressing the needs
To learn more about the SAP                                                           of small businesses and midsize com-
BusinessObjects Strategic Workforce        To unify business                          panies to suite offerings for global or-
Planning application, call your SAP        objectives and workforce                   ganizations. Our solutions, which cover
representative or visit us online at                                                  standard business applications and
www.sap.com.                               planning activities, many                  technologies, as well as specific indus-
                                           companies are deploying                    try applications, are designed to help
About SAP                                                                             companies run better. They can make
                                           strategic workforce plan-                  an organization’s business processes
As market leader in enterprise applica-    ning solutions that integrate              more efficient and agile, enable real-
tion software, SAP (NYSE: SAP) helps                                                  time decision making, and create
companies of all sizes and industries      processes for assessing                    sustainable new value, no matter the
run better. From back office to board-     workforce supply and                       operating environment. Incorporating
room, warehouse to storefront, desk-                                                  in-memory computing technology
top to mobile device – SAP empowers        demand.                                    across our data management offerings
people and organizations to work to-                                                  allows customers to instantaneously
gether more efficiently and use busi-                                                 access any data, anywhere, any place,
ness insight more effectively to stay      The SAP product portfolio comprises        in real time.
ahead of the competition. SAP applica-     enterprise resource planning and relat-
tions and services enable more than        ed applications such as supply chain
109,000 customers to operate profit-       management, customer relationship
ably, adapt continuously, and grow         management, product lifecycle man-
sustainably. For more information, visit   agement, and supplier relationship
www.sap.com.                               management, along with business intel-
                                           ligence and analytic applications. And
Optimizing Business Performance            our software is available on demand,
Through Innovative Solutions               on premise, and on device. Essential
Our mission is to make every customer      to the SAP product portfolio is the en-
a best-run business. Our software and      ablement of complete data and process
services help customers optimize their     consistency for our customers, no
business processes. SAP customers          matter which environment they are
can use business analytics to attain       operating in.
QUICK FACTS                                                                                   www.sap.com /contactsap




Summary
The SAP® BusinessObjects™ Strategic Workforce Planning application provides visibility into
your global workforce and supports the process of long-term strategic alignment between
workforce goals and long-term business goals. Now you can analyze your resource supply
and demand, identify gaps, develop resource plans, and monitor progress toward your
goals while managing workforce costs and helping to increase revenues.

Business Challenges
• High workforce costs due to excessive ad hoc hires
• Missed revenue opportunities due to lack of proper resources
• Lack of visibility for planning
• Inability to justify the need for additional hires or transfers
• Manual, cumbersome workforce planning processes that are mostly operational, not
  strategic

Key Features
• Workforce insight – Analyze your workforce to understand its composition, demographics,
  status, and issues
• Workforce modeling – Hypothesize future demand for resources and use SAP In-Memory
  Appliance (SAP HANA™) software to simulate complex supply scenarios to meet that
  demand
• Gap analysis – Identify and analyze long-term surpluses and gaps in your workforce and
  visualize the impact in financial terms
• Long-term strategic resource planning – Develop and consolidate action plans across
  the organization to align your workforce and share plans for execution
• Visibility into progress toward objectives – Monitor progress of workforce plans
Business Benefits
• Gain workforce transparency for a clear understanding of workforce composition and
                                                                                              50 104 985 (11/04)
  issues related to attrition or an aging workforce                                           ©2011 SAP AG. All rights reserved.
• Lower personnel costs by anticipating demand and proactively planning for resource          SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign,
  onboarding and training or internal succession                                              SAP BusinessObjects Explorer, StreamWork, and other SAP products
                                                                                              and services mentioned herein as well as their respective logos are
• Enhance bottom-line revenues by having the right people doing jobs needed to deliver        trademarks or registered trademarks of SAP AG in Germany and
  projects, products, and services on time and on budget                                      other countries.

• Streamline and consolidate workforce planning processes so you can efficiently and          Business Objects and the Business Objects logo, BusinessObjects,
                                                                                              Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and
  effectively manage long-term global workforce demand and supply                             other Business Objects products and services mentioned herein
                                                                                              as well as their respective logos are trademarks or registered trade-
For More Information                                                                          marks of Business Objects Software Ltd. Business Objects is an
                                                                                              SAP company.
Call your SAP representative, or visit us online at www.sap.com.
                                                                                              Sybase and Adaptive Server, iAnywhere, Sybase 365, SQL Anywhere,
                                                                                              and other Sybase products and services mentioned herein as well
                                                                                              as their respective logos are trademarks or registered trademarks of
                                                                                              Sybase, Inc. Sybase is an SAP company.

                                                                                              All other product and service names mentioned are the trademarks of
                                                                                              their respective companies. Data contained in this document serves
                                                                                              informational purposes only. National product specifications may vary.

                                                                                              These materials are subject to change without notice. These materials
                                                                                              are provided by SAP AG and its affiliated companies (“SAP Group”)
                                                                                              for informational purposes only, without representation or warranty of
                                                                                              any kind, and SAP Group shall not be liable for errors or omissions
                                                                                              with respect to the materials. The only warranties for SAP Group
                                                                                              products and services are those that are set forth in the express
                                                                                              warranty statements accompanying such products and services, if
                                                                                              any. Nothing herein should be construed as constituting an additional
                                                                                              warranty.

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Align Your Workforc with Busines Needs and Objectives

  • 1. SAP Solution Brief SAP BusinessObjects Portfolio SAP BusinessObjects Strategic Workforce Planning ALIGN YOUR WORKFORCE WITH The best-run companies understand how strategic BUSINESS NEEDS AND OBJECTIVES workforce decisions impact SECURING THE RIGHT TALENT FOR their readiness to execute FUTURE SUCCESS and drive business success. The SAP® BusinessObjects™ Strategic Workforce Plan- ning application helps en- Identifying, competing for, and retaining Enabling Proactive, Strategic key talent is a top priority for any HR Resource Planning and Execution sure you have the right executive. But too often, business strat- resources for each job, at egy isn’t translated by HR into a holistic SAP BusinessObjects Strategic Work- workforce plan for execution. Rather, force Planning helps you establish a the right time and price, to planning is done in a fragmented way clearly defined, integrated workforce achieve business goals. using data dumps, spreadsheets, and planning process, which is essential to multiple systems from multiple coun- successful strategic workforce planning. tries. Relevant information gets pulled It delivers tools and processes to help together manually with considerable ensure you always have the right peo- effort and time – and the lack of consis- ple, with the right skills, in the right job, tency and automation can create chaos at the right moment and price, and in within the workforce sourcing process. the right quantity and location. As a re- In the end, you may end up overpaying sult, your HR department will be able in an effort to fill key vacancies quickly to help your organization successfully or run the risk that key positions cannot execute on its business strategy. be filled at all. First, the software gives you a clear To unify business objectives and work- understanding of your current talent, force planning activities, many compa- future needs, and how best to align nies are deploying strategic workforce resources with your company’s overall planning solutions that integrate pro- business strategy. It does this by en- cesses for assessing workforce supply abling you to model resource demand, and demand and identifying critical simulate various resource supply sce- resource and skill gaps. The most effec- narios, identify and analyze gaps, and tive strategic workforce planning solu- answer “why” and “what if” questions tions give HR executives the ability such as: to look outward and forward, not just • What kinds of activities can we per- inward and backward, so they can make form today to achieve our business better decisions about future workforce goals in three to five years? requirements. • Do we have the right mix of talent to meet the organization’s business Effective workforce planning can plan? dramatically improve your company’s • Will we have enough resources with ability to execute on corporate strategy. the right skills – and in the right loca- It can also directly improve costs and tions – to grow into new markets? bottom-line revenues. The SAP® BusinessObjects™ Strategic Workforce Armed with a solid understanding of Planning application delivers these ben- your workforce and future work de- efits by providing visibility into your cur- mand, you can then proceed with devel- rent and future workforce requirements oping specific action plans, monitoring and enabling proactive management of progress toward your defined organiza- workforce sourcing. tional and functional targets, and making
  • 2. headcount across time by line of busi- ness, location, existing critical jobs, Monitor progress and key jobs that would be considered and adjust process strategic and critical for the future of Analyze internal and Execute action plans external supply the business. Develop work- Workforce As you evaluate and model new growth force action plans Planning Strategic input opportunities, divestitures, acquisi- and handover Process tions, and other business conditions, Derive strategic workforce demand the software identifies gaps and sur- pluses within key jobs and lines of businesses. SAP BusinessObjects Strategic Workforce Planning then Analyze gaps enables you to generate action plans designed to address the impacted jobs Figure: Overview of the Workforce Planning Process systematically over multiple years. Action plans can then be communicat- adjustments to plans as required. • What areas of your organization will ed to the operational HR teams respon- See the figure for an overview of the be impacted by an aging workforce sible for recruiting and hiring, training, workforce planning process. and retirement schedules, as well as and succession planning. Throughout when this will occur the execution process, you can monitor Gain Insight • How well staffed your company is in the execution of the plans, as well as Effective, strategic workforce planning key areas and jobs considered es- evaluate the need for updates to the begins with gaining insight into the sential to supporting future business plan in response to changing strategic composition and dynamics of your ex- initiatives objectives and business environments. isting workforce across the business. • How balanced your business func- For example, you need to understand tions are in terms of seniority and Harness the Power of In-Memory the critical areas of your organization, management layers Technology what key jobs and functions are sup- SAP BusinessObjects Strategic Work- porting these areas, and how they The software also gives you the flexibil- force Planning exploits the power of have been staffed to date. SAP ity to analyze workforce data according groundbreaking new technology from BusinessObjects Strategic Workforce to different variables and model the SAP: SAP In-Memory Appliance (SAP Planning delivers prepackaged dash- scenarios that are most meaningful to HANA™) software. With SAP HANA, boards and tools that give HR manage- your business and desired outcomes. all company data resides in-memory, ment a consolidated corporate view of enabling you to immediately access this information, as well as views Understand Workforce Supply and and analyze massive amounts of data across lines of business and country Demand in fractions of a second. Processing borders. The software guides you SAP BusinessObjects Strategic Work- speeds are beyond the boundaries of through analytical processes for force Planning lets you hypothesize the imagination and dwarf all performance understanding: demand for people by refining complex records of the best conventional • Internal and external supply of work- workforce models driven by criteria software. force resources such as full-time equivalent, hiring and • Current gaps in human resources or turnover rates, cost, and retirement skills and where they are age. You can define target revenue and
  • 3. You can use SAP HANA to perform insight, efficiency, and flexibility to simulations and modeling activities that respond to changes in the business require complex calculations on large environment with more agility and volumes of HR data almost instanta- effectiveness and capture the full bene- neously. This allows you to see the fits of business networks. By leverag- real impact on employee costs due to ing innovative technologies to help changes in hiring, overhead, and train- companies become best-run business- ing. As a result, you can make more es, we help customers around the informed decisions to resolve discon- globe perform at a significantly higher nects between workforce plans and level of effectiveness and efficiency. business strategies and keep person- In reaching for this goal, we are also Helping Companies Run Better nel costs in check. contributing to global economic devel- Today, customers in more than 120 opment on a grand scale. countries run SAP applications – from Find Out More distinct solutions addressing the needs To learn more about the SAP of small businesses and midsize com- BusinessObjects Strategic Workforce To unify business panies to suite offerings for global or- Planning application, call your SAP objectives and workforce ganizations. Our solutions, which cover representative or visit us online at standard business applications and www.sap.com. planning activities, many technologies, as well as specific indus- companies are deploying try applications, are designed to help About SAP companies run better. They can make strategic workforce plan- an organization’s business processes As market leader in enterprise applica- ning solutions that integrate more efficient and agile, enable real- tion software, SAP (NYSE: SAP) helps time decision making, and create companies of all sizes and industries processes for assessing sustainable new value, no matter the run better. From back office to board- workforce supply and operating environment. Incorporating room, warehouse to storefront, desk- in-memory computing technology top to mobile device – SAP empowers demand. across our data management offerings people and organizations to work to- allows customers to instantaneously gether more efficiently and use busi- access any data, anywhere, any place, ness insight more effectively to stay The SAP product portfolio comprises in real time. ahead of the competition. SAP applica- enterprise resource planning and relat- tions and services enable more than ed applications such as supply chain 109,000 customers to operate profit- management, customer relationship ably, adapt continuously, and grow management, product lifecycle man- sustainably. For more information, visit agement, and supplier relationship www.sap.com. management, along with business intel- ligence and analytic applications. And Optimizing Business Performance our software is available on demand, Through Innovative Solutions on premise, and on device. Essential Our mission is to make every customer to the SAP product portfolio is the en- a best-run business. Our software and ablement of complete data and process services help customers optimize their consistency for our customers, no business processes. SAP customers matter which environment they are can use business analytics to attain operating in.
  • 4. QUICK FACTS www.sap.com /contactsap Summary The SAP® BusinessObjects™ Strategic Workforce Planning application provides visibility into your global workforce and supports the process of long-term strategic alignment between workforce goals and long-term business goals. Now you can analyze your resource supply and demand, identify gaps, develop resource plans, and monitor progress toward your goals while managing workforce costs and helping to increase revenues. Business Challenges • High workforce costs due to excessive ad hoc hires • Missed revenue opportunities due to lack of proper resources • Lack of visibility for planning • Inability to justify the need for additional hires or transfers • Manual, cumbersome workforce planning processes that are mostly operational, not strategic Key Features • Workforce insight – Analyze your workforce to understand its composition, demographics, status, and issues • Workforce modeling – Hypothesize future demand for resources and use SAP In-Memory Appliance (SAP HANA™) software to simulate complex supply scenarios to meet that demand • Gap analysis – Identify and analyze long-term surpluses and gaps in your workforce and visualize the impact in financial terms • Long-term strategic resource planning – Develop and consolidate action plans across the organization to align your workforce and share plans for execution • Visibility into progress toward objectives – Monitor progress of workforce plans Business Benefits • Gain workforce transparency for a clear understanding of workforce composition and 50 104 985 (11/04) issues related to attrition or an aging workforce ©2011 SAP AG. All rights reserved. • Lower personnel costs by anticipating demand and proactively planning for resource SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, onboarding and training or internal succession SAP BusinessObjects Explorer, StreamWork, and other SAP products and services mentioned herein as well as their respective logos are • Enhance bottom-line revenues by having the right people doing jobs needed to deliver trademarks or registered trademarks of SAP AG in Germany and projects, products, and services on time and on budget other countries. • Streamline and consolidate workforce planning processes so you can efficiently and Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and effectively manage long-term global workforce demand and supply other Business Objects products and services mentioned herein as well as their respective logos are trademarks or registered trade- For More Information marks of Business Objects Software Ltd. Business Objects is an SAP company. Call your SAP representative, or visit us online at www.sap.com. Sybase and Adaptive Server, iAnywhere, Sybase 365, SQL Anywhere, and other Sybase products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Sybase, Inc. Sybase is an SAP company. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary. These materials are subject to change without notice. These materials are provided by SAP AG and its affiliated companies (“SAP Group”) for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.