1. PATRICK JOSEPH
301-686-4678 (cell) Patjoseph@live.com
Career Focus
Seeking a public or private sector administrative position where my conflict management and
mediation experience can contribute to optimal human resource, operational functions and labor
Relations.
Summary of Qualifications
• An office manager with over 16 years’ experience in Inventory Control/Operations in
fast-paced and deadline-conscious environments; ability to lead and motivate employees.
• Liaison between offices to ensure proper communications and reporting practices.
• Coordinate and maintain weekly attendance and annual vacation records for employees.
• Establish and maintain human resources-related employee files reflecting salary
increases, deductions, garnishments, benefits, payroll exceptions and W-2 withholdings,
exercising a high level of confidentiality
• Provide organizational charts, quarterly goal charts, financial spreadsheets, monthly
expense reports, merged mailings; prepare corporate presentations.
• Research account transactions, demonstrating a keen ability to recognize and resolve
discrepancies.
• Follow through on timely and accurate month-end closings and financial reporting
activities.
Core Professional Strengths
Team Building Employee Motivation Contract Negotiations
Policies & Procedures Staff Training & Development Customer Service
Problem Solving Medical Knowledge/Terminology Workman’s Comp
Accounts Payable/Receivable Quarterly Tax Returns Rapid Claim Process
Education
M.S. in Negotiation and Conflict Management December 2015
University of Baltimore, MD GPA: 3.75/4.00
Certificate of Mediation July 2014
Awarded by the University of Baltimore

2. Completed 40 hours of training in transformative mediation
Patrick Joseph
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B.A. in Sociology, cum laude December 2012
Grand Canyon University, AZ GPA: 3.49/4.00
Professional Experience
Office of International Services October 2014- present
Administrative Assistant University of Baltimore
• Provide information about campus services and
community resources to prospective and current
international students.
• Assist students in navigating university policies
and procedures, and make appropriate referrals.
• Communicate courteously with customers by
telephone, email, letter and face-to-face.
Delegate Shirley Nathan-Pulliam January 2014-present
Internship Maryland House of Delegates
• Provide support to Delegate Pulliam and her staff.

3. • Assist the Delegate during floor sessions and committee
meetings.
• Respond to constituent inquiries and prepare newsletters.
Department of Defense Education Activity (DoDEA) April-July 2012
DoDEA oversees all 181 Defense Department K-12 schools, Arlington, VA
both stateside and overseas, serving more than 78,000 students.
Office Automation Assistant
• Processed daily mail and served as office receptionist.
• Assisted in revamping the Inventory Control Department
• Reviewed contracts prior to their finalization.
Extra curriculum Activities:
Chrict Church Ministries Served as a liaison between the police and the West Baltimore
community
Skills
• Proficient with QuickBooks, MS Word, Excel and PowerPoint.
• Fluent in French and Creole. Familiar with Spanish.
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