Excerpt from coaching video on how to handle difficult conversations with clients, staff and Peer groups

1. Handling Difficult Conversations
Watch the excerpts from the Handling Difficult conversations coaching DVD
giving you hints and tips to have more productive conversations. More detail at
http://www.handling-difficult-conversations.co.uk/
“The Handling Difficult Conversations DVD is a great learning resource for the
individual and the training and development professional. I enjoyed the story
based style of the DVD and was impressed with the depth of feedback and
coaching on the skills needed to handle the difficult conversation. At £67, the
DVD represents excellent value for a development resource that can be used
many times to refresh and consolidate learning.”
Richard Edwards, Head of People Development, Siemens plc UK

2. For Further information about the Handling Difficult Conversations DVD go to:
http://www.handling-difficult-conversations.co.uk/
For information about InterActive Performance Management , “Improving
organisational effectiveness through behavioural change” go to:
http://www.interactiveperformancemanagement.com/
Or
Contact Patrick Bird
patrick@interactiveperformancemanagement.com
+44(0)1235 534094