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you may not be as screwed
up as you thought (the
jury’s out)
david c. baker, paramore u, 2012
david c. baker
david c. baker
• www.davidcbaker.com
david c. baker
• www.davidcbaker.com
• i have fooled a lot of people so far: Wall Street Journal, USA
 Today, Fast Company, Inc. Magazine, Forbes, CBS Business
 Network, MarketingProfs, BusinessWeek, and about a dozen
 books others have written. my second (of four) books was just
 chosen by Inc. Magazine as a “Top 10 Book for Entrepreneurs to
 Read.”
david c. baker
• www.davidcbaker.com
• i have fooled a lot of people so far: Wall Street Journal, USA
 Today, Fast Company, Inc. Magazine, Forbes, CBS Business
 Network, MarketingProfs, BusinessWeek, and about a dozen
 books others have written. my second (of four) books was just
 chosen by Inc. Magazine as a “Top 10 Book for Entrepreneurs to
 Read.”

• i wasted 6 years in graduate school.
david c. baker
• www.davidcbaker.com
• i have fooled a lot of people so far: Wall Street Journal, USA
 Today, Fast Company, Inc. Magazine, Forbes, CBS Business
 Network, MarketingProfs, BusinessWeek, and about a dozen
 books others have written. my second (of four) books was just
 chosen by Inc. Magazine as a “Top 10 Book for Entrepreneurs to
 Read.”

• i wasted 6 years in graduate school.
• i charge ridiculous fees.
david c. baker
• www.davidcbaker.com
• i have fooled a lot of people so far: Wall Street Journal, USA
 Today, Fast Company, Inc. Magazine, Forbes, CBS Business
 Network, MarketingProfs, BusinessWeek, and about a dozen
 books others have written. my second (of four) books was just
 chosen by Inc. Magazine as a “Top 10 Book for Entrepreneurs to
 Read.”

• i wasted 6 years in graduate school.
• i charge ridiculous fees.
• my therapist of 3.5 years has told me to quit telling people that
 i’m one of the smartest people in the world, so i fired him.
 besides, there’s too much stigma to have a therapist in the
 south.
david c. baker
• www.davidcbaker.com
• i have fooled a lot of people so far: Wall Street Journal, USA
 Today, Fast Company, Inc. Magazine, Forbes, CBS Business
 Network, MarketingProfs, BusinessWeek, and about a dozen
 books others have written. my second (of four) books was just
 chosen by Inc. Magazine as a “Top 10 Book for Entrepreneurs to
 Read.”

• i wasted 6 years in graduate school.
• i charge ridiculous fees.
• my therapist of 3.5 years has told me to quit telling people that
 i’m one of the smartest people in the world, so i fired him.
 besides, there’s too much stigma to have a therapist in the
 south.

• hannah is one of my best friends [i am only saying this because
 she hasn’t paid my invoice yet]
connecting
connecting
• twitter: ReCourses
connecting
• twitter: ReCourses
• opt-in email:
  www.recourses.com
connecting
• twitter: ReCourses
• opt-in email:
   www.recourses.com
• pix: www.retake.com (all
   of these are mine—they
   have nothing to do w/ the
   content, but i like seeing
   my stuff)
experience
experience
• w/ this topic, spent $350k
   on a study that began in
   1998 in which 14,000+
   people were given
   profiles, a 25-question
   survey, a 30-minute
   interview. i am exhausted.
intro
intro
• what is your greatest personality trait?
intro
• what is your greatest personality trait?
• what is your weakest personality trait?
intro
• what is your greatest personality trait?
• what is your weakest personality trait?
• who you are is positive—but if you
   overuse it, that same trait becomes a
   negative
frame goals like this
frame goals like this
• start by becoming self-aware,
   understanding your tendencies,
   preferred environments, biggest areas to
   work on, etc.
frame goals like this
• start by becoming self-aware,
   understanding your tendencies,
   preferred environments, biggest areas to
   work on, etc.
• if you stop there, though, it’s not much
   more than belly button gazing
frame goals like this
• start by becoming self-aware,
   understanding your tendencies,
   preferred environments, biggest areas to
   work on, etc.
• if you stop there, though, it’s not much
   more than belly button gazing
• so the next—and most useful—step is to
   be “other aware”
frame goals like this
• start by becoming self-aware,
   understanding your tendencies,
   preferred environments, biggest areas to
   work on, etc.
• if you stop there, though, it’s not much
   more than belly button gazing
• so the next—and most useful—step is to
   be “other aware”
• that often means subordinating your
   own preferences to the other person’s
   preferences. that is at the heart of
   maturity
there are some strange
perceptions around this,
though, even now
there are some strange
perceptions around this,
though, even now

• freaked out spouse
there are some strange
perceptions around this,
though, even now

• freaked out spouse
there are some strange
perceptions around this,
though, even now

• freaked out spouse

• psychic consultant
there are some strange
perceptions around this,
though, even now

• freaked out spouse

• psychic consultant
   [me]
history
history
• william marston, 1893-1947
history
• william marston, 1893-1947
• psychologist at harvard/tufts
history
• william marston, 1893-1947
• psychologist at harvard/tufts
• feminist theorist: “more honest and
   reliable than mean and could work
   faster and more accurately”
history
• william marston, 1893-1947
• psychologist at harvard/tufts
• feminist theorist: “more honest and
   reliable than mean and could work
   faster and more accurately”
• inventor: polygraph and blood
   pressure tester
history
• william marston, 1893-1947
• psychologist at harvard/tufts
• feminist theorist: “more honest and
   reliable than mean and could work
   faster and more accurately”
• inventor: polygraph and blood
   pressure tester
• comic book writer: wonder woman
history
• william marston, 1893-1947
• psychologist at harvard/tufts
• feminist theorist: “more honest and
   reliable than mean and could work
   faster and more accurately”
• inventor: polygraph and blood
   pressure tester
• comic book writer: wonder woman
• 1928: Emotions of Normal People
who are you?
who are you?
drive for...
D   domination
i   induced positivity
S   stability
C   correctness
learn via
D   trial and error
i   talking through it
S   step by step process
C   by the book,
    understanding
    the rules
also learn by
also learn by
•watching a study hall
also learn by
•watching a study hall
•watching an elevator
also learn by
•watching a study hall
•watching an elevator
•shopping for groceries
also learn by
•watching a study hall
•watching an elevator
•shopping for groceries
•eating
inmate
david
scientific
DiSC (expanded)
Indra
Myers Briggs
Performance Index (PI)
TJTA
Birkman
Keirsey
recommend
• DiSC Classic
  GeneralCharacteristics
  PPSS
• 21 languages
• 25 countries
• 40 million profiles
• 2,700 distributors
• gary little/pamela cole
easy reading
please understand me II
  —david keirsey
3 problems
3 problems
•younger than ca. 17
3 problems
•younger than ca. 17
•unclear words
3 problems
•younger than ca. 17
•unclear words
•disruptive events
great uses
great uses
•brainstorming
great uses
•brainstorming
•expressing creativity
great uses
•brainstorming
•expressing creativity
•business roles
great uses
•brainstorming
•expressing creativity
•business roles
•managing below
great uses
•brainstorming
•expressing creativity
•business roles
•managing below
•managing above
great uses
•brainstorming
•expressing creativity
•business roles
•managing below
•managing above
•being managed
great uses
•brainstorming
•expressing creativity
•business roles
•managing below
•managing above
•being managed
•client relationships
great uses
•brainstorming
•expressing creativity
•business roles
•managing below
•managing above
•being managed
•client relationships
•significant others
suggestion
• don’t over-complicate
 the job of managing. if
 you know what
 behaviors a job requires,
 why not put a person in
 that role who exhibits
 those behaviors?
suggestion
• you can’t change people!
 they can modify their
 behavior marginally and
 for limited periods, but
 over time people will
 always act in ways that
 meet their needs.
suggestion
suggestion
• profile of a firm’s leader
 determine the culture
 and how it might be
 improved
suggestion
• profile of a firm’s leader
    determine the culture
    and how it might be
    improved
•   High D: seldom celebrate
    success
suggestion
• profile of a firm’s leader
    determine the culture
    and how it might be
    improved
•   High D: seldom celebrate
    success
•   Low D: seldom attack
    problems
con’t
con’t
• High i: don’t maintain
 consistent focus
con’t
• High i: don’t maintain
    consistent focus
•   Low i: usually don’t talk
    enough
con’t
• High i: don’t maintain
    consistent focus
•   Low i: usually don’t talk
    enough
•   High S: respond too
    slowly
con’t
• High i: don’t maintain
    consistent focus
•   Low i: usually don’t talk
    enough
•   High S: respond too
    slowly
•   Low S: too impatient to
    stick with a plan
con’t
con’t
• High C: look for
 problems rather than
 opportunities
con’t
• High C: look for
    problems rather than
    opportunities
•   Low C: seldom create
    performance metrics for
    subordinates
remember
remember
• you can try to change
 someone, but when tired,
 scared, angry, or under
 pressure, they will revert
 to their natural selves
remember
• you can try to change
    someone, but when tired,
    scared, angry, or under
    pressure, they will revert
    to their natural selves
•   they can perform, but it
    will be exhausting
successfuls
successfuls
• understand themselves
successfuls
• understand themselves
• understand how their
 behavior affects others
successfuls
• understand themselves
• understand how their
    behavior affects others
•   know how to align their
    roles that fit profiles
successfuls
• understand themselves
• understand how their
    behavior affects others
•   know how to align their
    roles that fit profiles
•   have positive attitude
    about who they are
successfuls
• understand themselves
• understand how their
    behavior affects others
•   know how to align their
    roles that fit profiles
•   have positive attitude
    about who they are
•   know how to adapt
struggles?
struggles?
• who do you struggle with
 the most?
struggles?
• who do you struggle with
    the most?
•   write “karen” if it’s the
    person sitting next to
    you, unless that’s her
    real name
struggles?
• who do you struggle with
    the most?
•   write “karen” if it’s the
    person sitting next to
    you, unless that’s her
    real name
•   what is that person’s
    profile?
solutions
solutions
• read “this person desires
 an environment that
 includes”
solutions
• read “this person desires
    an environment that
    includes”
•   write down 3 things that
    you personally are going
    to do differently in your
    relationship with them

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Paramore University October 2012 - David Baker Presentation: Using Personality Profiles to Make Your Company Better

  • 1. you may not be as screwed up as you thought (the jury’s out) david c. baker, paramore u, 2012
  • 3. david c. baker • www.davidcbaker.com
  • 4. david c. baker • www.davidcbaker.com • i have fooled a lot of people so far: Wall Street Journal, USA Today, Fast Company, Inc. Magazine, Forbes, CBS Business Network, MarketingProfs, BusinessWeek, and about a dozen books others have written. my second (of four) books was just chosen by Inc. Magazine as a “Top 10 Book for Entrepreneurs to Read.”
  • 5. david c. baker • www.davidcbaker.com • i have fooled a lot of people so far: Wall Street Journal, USA Today, Fast Company, Inc. Magazine, Forbes, CBS Business Network, MarketingProfs, BusinessWeek, and about a dozen books others have written. my second (of four) books was just chosen by Inc. Magazine as a “Top 10 Book for Entrepreneurs to Read.” • i wasted 6 years in graduate school.
  • 6. david c. baker • www.davidcbaker.com • i have fooled a lot of people so far: Wall Street Journal, USA Today, Fast Company, Inc. Magazine, Forbes, CBS Business Network, MarketingProfs, BusinessWeek, and about a dozen books others have written. my second (of four) books was just chosen by Inc. Magazine as a “Top 10 Book for Entrepreneurs to Read.” • i wasted 6 years in graduate school. • i charge ridiculous fees.
  • 7. david c. baker • www.davidcbaker.com • i have fooled a lot of people so far: Wall Street Journal, USA Today, Fast Company, Inc. Magazine, Forbes, CBS Business Network, MarketingProfs, BusinessWeek, and about a dozen books others have written. my second (of four) books was just chosen by Inc. Magazine as a “Top 10 Book for Entrepreneurs to Read.” • i wasted 6 years in graduate school. • i charge ridiculous fees. • my therapist of 3.5 years has told me to quit telling people that i’m one of the smartest people in the world, so i fired him. besides, there’s too much stigma to have a therapist in the south.
  • 8. david c. baker • www.davidcbaker.com • i have fooled a lot of people so far: Wall Street Journal, USA Today, Fast Company, Inc. Magazine, Forbes, CBS Business Network, MarketingProfs, BusinessWeek, and about a dozen books others have written. my second (of four) books was just chosen by Inc. Magazine as a “Top 10 Book for Entrepreneurs to Read.” • i wasted 6 years in graduate school. • i charge ridiculous fees. • my therapist of 3.5 years has told me to quit telling people that i’m one of the smartest people in the world, so i fired him. besides, there’s too much stigma to have a therapist in the south. • hannah is one of my best friends [i am only saying this because she hasn’t paid my invoice yet]
  • 11. connecting • twitter: ReCourses • opt-in email: www.recourses.com
  • 12. connecting • twitter: ReCourses • opt-in email: www.recourses.com • pix: www.retake.com (all of these are mine—they have nothing to do w/ the content, but i like seeing my stuff)
  • 14. experience • w/ this topic, spent $350k on a study that began in 1998 in which 14,000+ people were given profiles, a 25-question survey, a 30-minute interview. i am exhausted.
  • 15. intro
  • 16. intro • what is your greatest personality trait?
  • 17. intro • what is your greatest personality trait? • what is your weakest personality trait?
  • 18. intro • what is your greatest personality trait? • what is your weakest personality trait? • who you are is positive—but if you overuse it, that same trait becomes a negative
  • 20. frame goals like this • start by becoming self-aware, understanding your tendencies, preferred environments, biggest areas to work on, etc.
  • 21. frame goals like this • start by becoming self-aware, understanding your tendencies, preferred environments, biggest areas to work on, etc. • if you stop there, though, it’s not much more than belly button gazing
  • 22. frame goals like this • start by becoming self-aware, understanding your tendencies, preferred environments, biggest areas to work on, etc. • if you stop there, though, it’s not much more than belly button gazing • so the next—and most useful—step is to be “other aware”
  • 23. frame goals like this • start by becoming self-aware, understanding your tendencies, preferred environments, biggest areas to work on, etc. • if you stop there, though, it’s not much more than belly button gazing • so the next—and most useful—step is to be “other aware” • that often means subordinating your own preferences to the other person’s preferences. that is at the heart of maturity
  • 24.
  • 25. there are some strange perceptions around this, though, even now
  • 26. there are some strange perceptions around this, though, even now • freaked out spouse
  • 27. there are some strange perceptions around this, though, even now • freaked out spouse
  • 28. there are some strange perceptions around this, though, even now • freaked out spouse • psychic consultant
  • 29. there are some strange perceptions around this, though, even now • freaked out spouse • psychic consultant [me]
  • 32. history • william marston, 1893-1947 • psychologist at harvard/tufts
  • 33. history • william marston, 1893-1947 • psychologist at harvard/tufts • feminist theorist: “more honest and reliable than mean and could work faster and more accurately”
  • 34. history • william marston, 1893-1947 • psychologist at harvard/tufts • feminist theorist: “more honest and reliable than mean and could work faster and more accurately” • inventor: polygraph and blood pressure tester
  • 35. history • william marston, 1893-1947 • psychologist at harvard/tufts • feminist theorist: “more honest and reliable than mean and could work faster and more accurately” • inventor: polygraph and blood pressure tester • comic book writer: wonder woman
  • 36. history • william marston, 1893-1947 • psychologist at harvard/tufts • feminist theorist: “more honest and reliable than mean and could work faster and more accurately” • inventor: polygraph and blood pressure tester • comic book writer: wonder woman • 1928: Emotions of Normal People
  • 39. drive for... D domination i induced positivity S stability C correctness
  • 40. learn via D trial and error i talking through it S step by step process C by the book, understanding the rules
  • 43. also learn by •watching a study hall •watching an elevator
  • 44. also learn by •watching a study hall •watching an elevator •shopping for groceries
  • 45. also learn by •watching a study hall •watching an elevator •shopping for groceries •eating
  • 47. david
  • 49. recommend • DiSC Classic GeneralCharacteristics PPSS • 21 languages • 25 countries • 40 million profiles • 2,700 distributors • gary little/pamela cole
  • 50. easy reading please understand me II —david keirsey
  • 53. 3 problems •younger than ca. 17 •unclear words
  • 54. 3 problems •younger than ca. 17 •unclear words •disruptive events
  • 60. great uses •brainstorming •expressing creativity •business roles •managing below •managing above
  • 61. great uses •brainstorming •expressing creativity •business roles •managing below •managing above •being managed
  • 62. great uses •brainstorming •expressing creativity •business roles •managing below •managing above •being managed •client relationships
  • 63. great uses •brainstorming •expressing creativity •business roles •managing below •managing above •being managed •client relationships •significant others
  • 64. suggestion • don’t over-complicate the job of managing. if you know what behaviors a job requires, why not put a person in that role who exhibits those behaviors?
  • 65. suggestion • you can’t change people! they can modify their behavior marginally and for limited periods, but over time people will always act in ways that meet their needs.
  • 67. suggestion • profile of a firm’s leader determine the culture and how it might be improved
  • 68. suggestion • profile of a firm’s leader determine the culture and how it might be improved • High D: seldom celebrate success
  • 69. suggestion • profile of a firm’s leader determine the culture and how it might be improved • High D: seldom celebrate success • Low D: seldom attack problems
  • 71. con’t • High i: don’t maintain consistent focus
  • 72. con’t • High i: don’t maintain consistent focus • Low i: usually don’t talk enough
  • 73. con’t • High i: don’t maintain consistent focus • Low i: usually don’t talk enough • High S: respond too slowly
  • 74. con’t • High i: don’t maintain consistent focus • Low i: usually don’t talk enough • High S: respond too slowly • Low S: too impatient to stick with a plan
  • 76. con’t • High C: look for problems rather than opportunities
  • 77. con’t • High C: look for problems rather than opportunities • Low C: seldom create performance metrics for subordinates
  • 79. remember • you can try to change someone, but when tired, scared, angry, or under pressure, they will revert to their natural selves
  • 80. remember • you can try to change someone, but when tired, scared, angry, or under pressure, they will revert to their natural selves • they can perform, but it will be exhausting
  • 83. successfuls • understand themselves • understand how their behavior affects others
  • 84. successfuls • understand themselves • understand how their behavior affects others • know how to align their roles that fit profiles
  • 85. successfuls • understand themselves • understand how their behavior affects others • know how to align their roles that fit profiles • have positive attitude about who they are
  • 86. successfuls • understand themselves • understand how their behavior affects others • know how to align their roles that fit profiles • have positive attitude about who they are • know how to adapt
  • 88. struggles? • who do you struggle with the most?
  • 89. struggles? • who do you struggle with the most? • write “karen” if it’s the person sitting next to you, unless that’s her real name
  • 90. struggles? • who do you struggle with the most? • write “karen” if it’s the person sitting next to you, unless that’s her real name • what is that person’s profile?
  • 92. solutions • read “this person desires an environment that includes”
  • 93. solutions • read “this person desires an environment that includes” • write down 3 things that you personally are going to do differently in your relationship with them

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