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Legion of Good Will
Search Marketing Plan
Prisciane Tramontini | Panos Anadiotis | Ye Li | Jyun-fang Cheng | Linjie Li
30K+ volunteers

OVERVIEW

Nonprofit Organization
✪ 1950 in Rio de Janeiro, Brazil
27 years in US
#7 countries
130 cities
10.5 million services/year

Ecumenical Education as cornerstone
OVERVIEW

social
assistance

poverty eradiation
Ecumenical
Pedagogy
(minds + hearts)

Citizenship
through

education
Good Will Students for Peace
Project Timeline
Blue Heart Ambassadors
Discovering America
PROGREDIR
Cooking Well

§  Voice of Latin
America for UN

Health
Services

UN

Services

§  A+ Child
§  LGW’s
Permanent
Christmas

International

§  Cancer
prevention
program

Humanitarian

OVERVIEW

Education
and
Culture

§ 
§ 
§ 
§ 
§ 
§ 

§  Charity Round
§  Christmas Food Baskets
§  S.O.S. Calamities
COMPETITORS

COMPETITION
Strengths

Weaknesses

§  Long history of successes.
§  Strong reputation in South
America.
§  Authoritative presence in UN.
§  Unique educational pedagogy.
§  Support from LGW in Brazil to
create content.

§  Limited penetration within
ethnicities.
§  Wordy content.
§  Low brand awareness.
§  Low volume of visits, low
engagement and over average
bounce rate.
§  Limited presence on social networks.

Opportunities

SWOT

§  Implementation of Raiser’s Edge
CRM solution.
§  Higher visibility through SEO
strategies.
§  Responsiveness of Hispanic
population.
§  Millennials responsiveness (causes +
digital platforms).
Iacquire.com
§  Tax-deductible donations.

Threats

§  Fluency in English by Hispanic
population.
§  Gap between desire to help
and real behavior.
§  High competition and scattered
market.
@copydev
TARGET

§  Competitors

+
zilian s
Bra
ic
ispan
H
OBJECTIVES
SEO
Website Structure
Home page

About us

In the U.S.

Our work

International

At the UN

Donate

Get involved

Volunteer

Contact us
SEO Keyword Research
Recommended
Keywords	
  

Search Volume	
  

Current Ranking	
  

Charity Organizations 	
  

5,400	
  

not in top 50	
  

Charities For Children 	
  

2,900	
  

not in top 50	
  

Donate Now	
  

1,600	
  

not in top 50	
  

Charity Donation	
  

720	
  

not in top 50	
  

480	
  

not in top 50	
  

3,600	
  

not in top 50	
  

Volunteer Opportunity	
  
http://
www.legionofgoodwill.org/
content/volunteer	
  
Volunteer Application	
  

390	
  

not in top 50	
  

720	
  

not in top 50	
  

http://
Anti Violence Project	
  
www.legionofgoodwill.org/
news/lbv-usa/146-peaceChildren and Violence	
  
and-good-will-garden	
  

590	
  

not in top 50	
  

140	
  

not in top 50	
  

http://
Prevent cancer	
  
www.legionofgoodwill.org/
news/lbv-usa/149-saveFree Cancer Screening	
  
women	
  

1,300	
  

not in top 50	
  

480	
  

not in top 50	
  

Page	
  

Current URL	
  

Presentation	
  

http://
www.legionofgoodwill.co
m/lbv-usa/presentation	
  

Donate	
  

LBV at UN	
  

Volunteer	
  

Education	
  

Health	
  

https://secure2.convio.net/
logw/site/Donation2?
idb=1322681413&1400.don
ation=form1&df_id=1400&i
db=0	
  

United Nations
http://
Organization	
  
www.legionofgoodwill.org/
lbv-usa/lbv%E2%80%99sUnited Nations Program	
  
work	
  
URL
UX

HEADINGS
ALT-TEXT

TITLE
DESCRIPTION
EXAMPLE:
Backlink

Off-Page
Audit

Social Media
Page	
  

Internal	
  Link	
  

External	
  Link	
  

Anchor	
  Text	
  

Presenta)on	
  

25	
  

0	
  

Presenta)on	
  

Donate	
  

25	
  

0	
  

LBV	
  at	
  UN	
  

61	
  

0	
  

Volunteer	
  

61	
  

0	
  

Educa)on	
  

61	
  

0	
  

Health	
  

61	
  

0	
  

N/A	
  
Consulta)ve	
  Status	
  at	
  the	
  
United	
  Na)ons	
  
volunteer	
  and	
  or	
  travel	
  
abroad	
  
	
  good	
  will	
  students	
  for	
  
peace	
  
cancer	
  preven)on	
  for	
  
women	
  and	
  men	
  
√:Active posting | High engagement
×:Lack of company description | No integrated with other
media
×:
Lack of Content
Low Engagement
Lack of Company Description
Not Integrated with Other Social Media
Social Media

Press Release

Diversified
Internal Links

Suggestion

Related
Website

Blog Post
Content Strategy
Month 1

Planning

Month 6

Event

Egobait

Month 2

Data
Month 3
Visualization

Month 5 Blog Contest

E-book &
Guest Post

Month 4
Personas

?
Demographics:
§  40 years old
§  Hispanic foreign
born
§  Divorced with 2
children

§ 
§ 
§ 
§ 

Bilingual
High school education
Grocery store owner
Catholic

Key Traits:
§  Optimistic, but has a perspective of life
that embodies sufferings.
§  Overvalues friends and family's referrals.
§  She wants her children to become great
citizens.
§  Her happiness is tied to her children
achievements.
Digital Behavior: She communicates via
mobile in a more traditional way. She uses
the web to read news from country of
origin and check friends and family on
Facebook.
Story: Luz came to US by herself at first. Her
main motivation was to give her children
a better future. She used her savings to
open a small Grocery Store and, after
some success, she brought her children to
live with her. She is always looking for
information that can guide her towards
her children education.

Luz
Demographics:
§  45 years old
§  Hispanic foreign
born
§  Married with
children

§ 
§ 
§ 
§ 

Bilingual
Graduate college education
Construction Company
Catholic

Key Traits:
§  Devoted to his church community.
§  Volunteers and donates to projects that
benefit people closer to him.
§  Values education.
§  God's provides to who work hard.
§  Helping others is an obligation.
§  NOG must show results.
Digital Behavior: He uses internet on a daily
basis (laptop and smartphone). He has
profiles in social networks, but has little time
to interact. However, he always shares
relevant content related to his beliefs.
Story: Luis immigrated to US when he was
a kid. His parents supported his education.
He apprehended the American business
driven culture and started his own
company right after graduating college.
He could count on his community when
he began to work.

Luis
Demographics:
§  24 years old
§  Hispanic
background
§  Native born
§  Single, no children

§ 
§ 
§ 
§ 

Bilingual
Some college education
Motion picture designer
Christian

Key Traits:
§  Active in his church community and
involved in youth projects.
§  Appreciates his parent's country of
origin, but straddle two worlds.
§  Family members and friends surround
his life.
§  Values education, hard work and
career success.
Digital Behavior: He owns smartphone,
goes online from a mobile device and
heavily uses social networking site. He
communicates with friends constantly via
text message.
Story: Carlos parent's came to NJ during
the first immigration round in US. They've
been working hard to enhance their
financial life and provide Carlos with
education. He mingles with different tribes.
He feels that he needs to give back to
society.

Carlos
Demographics:
§  35 years old
§  Brazilian
§  Single
§  High school
education

§  Salon owner
§  Catholic

Key Traits:
§  Positive attitude towards all religions.
§  Active and approachable personality.
§  Engaged to Brazilian brands and their
promotion.
§  For her, happiness is only possible with
affection.
Digital Behavior: Heavy user of social
media and all the time connected to her
smartphone. Her smartphone is also a
work tool. Her day-by-day life allows her
to stay online and share content.
Story: She used to have a fair life in Brazil,
but her restless personality and need of
connection motivated her to come to US
and try her life here. She has her own
salon. She sees her salon as an
opportunity to connect to people from
different backgrounds and origins. She
loves to help on spreading the news.

Ana
Content Platforms

§  Start a blog.
§  Create content to each persona.
§  Use blog as cornerstone for content
publishing.

§ 
§ 
§ 
§ 
§ 

Review terms.
Review navigation to funnel strategy.
Floating social media bar
Responsive design.
English and Spanish.

§  Consider creation
of profile for SEO
purposes.
Blog
• Frequency: weekly
• Topics: Education with
affection.

Blog
• Frequency: once month
• Topics: Before and After
LGW – development of
LGW communities.

Blog
• Frequency: once a
month
• Topics: Famous
volunteers of the world.

Blog
• Frequency: once
month
• Topics: LGW enhancing
Brazil culture all over the
world.

FB
• Frequency: every 2
days
• Topics: Adjust blog
content to FB format.

FB
• Frequency: once a week
• Topics: Adjust blog
content.

FB
• Frequency: daily
• Topics: Portraits of Blue
Ambassadors Before
and after a volunteer
trip.

FB
• Frequency: every 2
days
• Topics: Comments of
famous people in Brazil
about LGW work.

You Tube
• Frequency: once a
month
• Topics: “How
to” (conscious nutrition)

You Tube
• Frequency: once a month
• Topics: Series "A Latin
America to be proud
of" (best practices in social
responsibility around Latin
America countries).

You Tube
• Frequency: once a
month
• Topics: Testimonials of
Blue Heart
Ambassadors.

You Tube
• Frequency: once a
month
• Topics: Messages of
LGW's kids to AmericanBrazilians living in US.
Content creation and link building
Month 1

Month 2

Month 3

• Develop a content plan
• Curate a list of influential bloggers
• Reach the influence for opinions
• Launch an award and send it to the influential
• Info graphic covering the education methodology
• Video about how to prevent bullying in the US

• Release an e-book to teach you how to change your life

Month 4
• A Blog Contest: How affection can change the World?

Month 5

Month 6

• Promote a meet-up at his unit in Newark-NJ to further involve
influencers to the organization’s mission
Paid Search
Awareness

• 
• 
• 
• 

Charity
Non-profit
Volunteer
Donation

Unbranded

(New York, New Jersey)

Research

Decision

• 
• 
• 
• 
• 
• 

Child support
Anti-violence project
Education program
Cancer screening
Colon Check
Volunteer opportunity

Brandedof Good Will
•  Legion
(Nation-wide)
Ad groups

Search volume
(monthly)

Branded keywords
Legion of good will school

Charity

1080

Non-profit

2020

Volunteer

11360

Donation

250

Child support

30870

Anti-violence project

880

Negative keywords

Education program

1230

Paid job

Cancer screening

100

Profitable

Colon Check

1810

For profit

Volunteer opportunity

2220

Cancer treatment

Total

51820

Car donation

Legion of good will health
Legion of good will donation
Legion of good will volunteer
Legion of good will support
Charity	
  In	
  New	
  York	
  

Volunteer	
  In	
  Jersey	
  

Help	
  &	
  Support	
  Child	
  Educa)on	
  
Volunteer	
  or	
  Donate	
  Today!	
  

Support	
  Families	
  In	
  Hunger	
  &	
  Poverty	
  
Join	
  Our	
  Cause	
  Today!	
  

www.legionofgoodwill.org	
  

Child	
  Educa)on	
  NY	
  

www.legionofgoodwill.org/educa)on	
  
Help	
  &	
  Support	
  Child	
  Educa)on	
  
Know	
  More	
  About	
  Us	
  &	
  Join	
  Us	
  Today!	
  

www.legionofgoodwill.org/volunteer	
  

Support	
  An)-­‐violence	
  NY	
  

www.legionofgoodwill.org/educa)on	
  
Support	
  An)-­‐violence	
  Educa)on	
  
Know	
  More	
  About	
  Us	
  &	
  Join	
  Us	
  Today!	
  
Projected Result
GOALS | PROJECTED RESULTS
s
noodle

LEGIONOFGOODWILL..ORG	
  

YEAR of 2014

KPIs
FREQUENCY

METRICS
Visits

7,000

TRAFFIC

Pageviews

25,000

RETENTION

Pages/Visit

4

RETENTION

Bounce rate

50%

RETENTION

Avg. Visit Duration

RETENTION

Page Rank

5/10

AUTHORITY

Backlinks

500

FOLLOWERS

Likes

00:03:00

6,000
thank you

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Search Marketing Plan

  • 1. Legion of Good Will Search Marketing Plan Prisciane Tramontini | Panos Anadiotis | Ye Li | Jyun-fang Cheng | Linjie Li
  • 2. 30K+ volunteers OVERVIEW Nonprofit Organization ✪ 1950 in Rio de Janeiro, Brazil 27 years in US #7 countries 130 cities 10.5 million services/year Ecumenical Education as cornerstone
  • 4. Good Will Students for Peace Project Timeline Blue Heart Ambassadors Discovering America PROGREDIR Cooking Well §  Voice of Latin America for UN Health Services UN Services §  A+ Child §  LGW’s Permanent Christmas International §  Cancer prevention program Humanitarian OVERVIEW Education and Culture §  §  §  §  §  §  §  Charity Round §  Christmas Food Baskets §  S.O.S. Calamities
  • 6. Strengths Weaknesses §  Long history of successes. §  Strong reputation in South America. §  Authoritative presence in UN. §  Unique educational pedagogy. §  Support from LGW in Brazil to create content. §  Limited penetration within ethnicities. §  Wordy content. §  Low brand awareness. §  Low volume of visits, low engagement and over average bounce rate. §  Limited presence on social networks. Opportunities SWOT §  Implementation of Raiser’s Edge CRM solution. §  Higher visibility through SEO strategies. §  Responsiveness of Hispanic population. §  Millennials responsiveness (causes + digital platforms). Iacquire.com §  Tax-deductible donations. Threats §  Fluency in English by Hispanic population. §  Gap between desire to help and real behavior. §  High competition and scattered market. @copydev
  • 9. SEO
  • 10. Website Structure Home page About us In the U.S. Our work International At the UN Donate Get involved Volunteer Contact us
  • 11. SEO Keyword Research Recommended Keywords   Search Volume   Current Ranking   Charity Organizations   5,400   not in top 50   Charities For Children   2,900   not in top 50   Donate Now   1,600   not in top 50   Charity Donation   720   not in top 50   480   not in top 50   3,600   not in top 50   Volunteer Opportunity   http:// www.legionofgoodwill.org/ content/volunteer   Volunteer Application   390   not in top 50   720   not in top 50   http:// Anti Violence Project   www.legionofgoodwill.org/ news/lbv-usa/146-peaceChildren and Violence   and-good-will-garden   590   not in top 50   140   not in top 50   http:// Prevent cancer   www.legionofgoodwill.org/ news/lbv-usa/149-saveFree Cancer Screening   women   1,300   not in top 50   480   not in top 50   Page   Current URL   Presentation   http:// www.legionofgoodwill.co m/lbv-usa/presentation   Donate   LBV at UN   Volunteer   Education   Health   https://secure2.convio.net/ logw/site/Donation2? idb=1322681413&1400.don ation=form1&df_id=1400&i db=0   United Nations http:// Organization   www.legionofgoodwill.org/ lbv-usa/lbv%E2%80%99sUnited Nations Program   work  
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  • 16.
  • 17. Page   Internal  Link   External  Link   Anchor  Text   Presenta)on   25   0   Presenta)on   Donate   25   0   LBV  at  UN   61   0   Volunteer   61   0   Educa)on   61   0   Health   61   0   N/A   Consulta)ve  Status  at  the   United  Na)ons   volunteer  and  or  travel   abroad    good  will  students  for   peace   cancer  preven)on  for   women  and  men  
  • 18. √:Active posting | High engagement ×:Lack of company description | No integrated with other media
  • 19.
  • 20. ×: Lack of Content Low Engagement Lack of Company Description Not Integrated with Other Social Media
  • 21.
  • 22. Social Media Press Release Diversified Internal Links Suggestion Related Website Blog Post
  • 24. Month 1 Planning Month 6 Event Egobait Month 2 Data Month 3 Visualization Month 5 Blog Contest E-book & Guest Post Month 4
  • 26. Demographics: §  40 years old §  Hispanic foreign born §  Divorced with 2 children §  §  §  §  Bilingual High school education Grocery store owner Catholic Key Traits: §  Optimistic, but has a perspective of life that embodies sufferings. §  Overvalues friends and family's referrals. §  She wants her children to become great citizens. §  Her happiness is tied to her children achievements. Digital Behavior: She communicates via mobile in a more traditional way. She uses the web to read news from country of origin and check friends and family on Facebook. Story: Luz came to US by herself at first. Her main motivation was to give her children a better future. She used her savings to open a small Grocery Store and, after some success, she brought her children to live with her. She is always looking for information that can guide her towards her children education. Luz
  • 27. Demographics: §  45 years old §  Hispanic foreign born §  Married with children §  §  §  §  Bilingual Graduate college education Construction Company Catholic Key Traits: §  Devoted to his church community. §  Volunteers and donates to projects that benefit people closer to him. §  Values education. §  God's provides to who work hard. §  Helping others is an obligation. §  NOG must show results. Digital Behavior: He uses internet on a daily basis (laptop and smartphone). He has profiles in social networks, but has little time to interact. However, he always shares relevant content related to his beliefs. Story: Luis immigrated to US when he was a kid. His parents supported his education. He apprehended the American business driven culture and started his own company right after graduating college. He could count on his community when he began to work. Luis
  • 28. Demographics: §  24 years old §  Hispanic background §  Native born §  Single, no children §  §  §  §  Bilingual Some college education Motion picture designer Christian Key Traits: §  Active in his church community and involved in youth projects. §  Appreciates his parent's country of origin, but straddle two worlds. §  Family members and friends surround his life. §  Values education, hard work and career success. Digital Behavior: He owns smartphone, goes online from a mobile device and heavily uses social networking site. He communicates with friends constantly via text message. Story: Carlos parent's came to NJ during the first immigration round in US. They've been working hard to enhance their financial life and provide Carlos with education. He mingles with different tribes. He feels that he needs to give back to society. Carlos
  • 29. Demographics: §  35 years old §  Brazilian §  Single §  High school education §  Salon owner §  Catholic Key Traits: §  Positive attitude towards all religions. §  Active and approachable personality. §  Engaged to Brazilian brands and their promotion. §  For her, happiness is only possible with affection. Digital Behavior: Heavy user of social media and all the time connected to her smartphone. Her smartphone is also a work tool. Her day-by-day life allows her to stay online and share content. Story: She used to have a fair life in Brazil, but her restless personality and need of connection motivated her to come to US and try her life here. She has her own salon. She sees her salon as an opportunity to connect to people from different backgrounds and origins. She loves to help on spreading the news. Ana
  • 30. Content Platforms §  Start a blog. §  Create content to each persona. §  Use blog as cornerstone for content publishing. §  §  §  §  §  Review terms. Review navigation to funnel strategy. Floating social media bar Responsive design. English and Spanish. §  Consider creation of profile for SEO purposes.
  • 31. Blog • Frequency: weekly • Topics: Education with affection. Blog • Frequency: once month • Topics: Before and After LGW – development of LGW communities. Blog • Frequency: once a month • Topics: Famous volunteers of the world. Blog • Frequency: once month • Topics: LGW enhancing Brazil culture all over the world. FB • Frequency: every 2 days • Topics: Adjust blog content to FB format. FB • Frequency: once a week • Topics: Adjust blog content. FB • Frequency: daily • Topics: Portraits of Blue Ambassadors Before and after a volunteer trip. FB • Frequency: every 2 days • Topics: Comments of famous people in Brazil about LGW work. You Tube • Frequency: once a month • Topics: “How to” (conscious nutrition) You Tube • Frequency: once a month • Topics: Series "A Latin America to be proud of" (best practices in social responsibility around Latin America countries). You Tube • Frequency: once a month • Topics: Testimonials of Blue Heart Ambassadors. You Tube • Frequency: once a month • Topics: Messages of LGW's kids to AmericanBrazilians living in US.
  • 32. Content creation and link building Month 1 Month 2 Month 3 • Develop a content plan • Curate a list of influential bloggers • Reach the influence for opinions • Launch an award and send it to the influential • Info graphic covering the education methodology • Video about how to prevent bullying in the US • Release an e-book to teach you how to change your life Month 4 • A Blog Contest: How affection can change the World? Month 5 Month 6 • Promote a meet-up at his unit in Newark-NJ to further involve influencers to the organization’s mission
  • 34. Awareness •  •  •  •  Charity Non-profit Volunteer Donation Unbranded (New York, New Jersey) Research Decision •  •  •  •  •  •  Child support Anti-violence project Education program Cancer screening Colon Check Volunteer opportunity Brandedof Good Will •  Legion (Nation-wide)
  • 35. Ad groups Search volume (monthly) Branded keywords Legion of good will school Charity 1080 Non-profit 2020 Volunteer 11360 Donation 250 Child support 30870 Anti-violence project 880 Negative keywords Education program 1230 Paid job Cancer screening 100 Profitable Colon Check 1810 For profit Volunteer opportunity 2220 Cancer treatment Total 51820 Car donation Legion of good will health Legion of good will donation Legion of good will volunteer Legion of good will support
  • 36. Charity  In  New  York   Volunteer  In  Jersey   Help  &  Support  Child  Educa)on   Volunteer  or  Donate  Today!   Support  Families  In  Hunger  &  Poverty   Join  Our  Cause  Today!   www.legionofgoodwill.org   Child  Educa)on  NY   www.legionofgoodwill.org/educa)on   Help  &  Support  Child  Educa)on   Know  More  About  Us  &  Join  Us  Today!   www.legionofgoodwill.org/volunteer   Support  An)-­‐violence  NY   www.legionofgoodwill.org/educa)on   Support  An)-­‐violence  Educa)on   Know  More  About  Us  &  Join  Us  Today!  
  • 38. GOALS | PROJECTED RESULTS s noodle LEGIONOFGOODWILL..ORG   YEAR of 2014 KPIs FREQUENCY METRICS Visits 7,000 TRAFFIC Pageviews 25,000 RETENTION Pages/Visit 4 RETENTION Bounce rate 50% RETENTION Avg. Visit Duration RETENTION Page Rank 5/10 AUTHORITY Backlinks 500 FOLLOWERS Likes 00:03:00 6,000