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“It’s not who attends your
meeting, it’s who participates”
MEDICAL MEETINGS in the DIGITAL AGE
           Padraic Gilligan
       Vice President, Industry Relations

                    MCI
Introduction



  SOCIAL MEDIA 101
HOW TO USE … TWITTER
Expert?
Introduction
• Who am I?
• Digital and Social Media – some background
• Digital and Social Media in Pharma
• Digital and Social Media – the power and the
  pitfalls
• Digital and Social Media – before, during and after
  the Event
• ICEM 2012 – a case study on the power of digital
  and social media
• Final Story – Bathrobes in San Antonio
@padraicino
http://padraicino.com
The Terminology
Digital in Pharma
“Pharma is about a thousand years behind everything else you see in
consumer (marketing). Pharma has made progress but it is being held
back by its own nervousness. If there is a conservative interpretation
of the rules, and a very conservative interpretation of the rules and
then an insanely conservative interpretation of them – Pharma will
go with the insanely conservative one”
Pharma Insider quoted in PMGroup 2012 Digital Year Book

Yet Pharma has embraced the digital revolution:
    – Kai Gait, Digital Marketing Director at GlaxoSmithKline
    – Francesco Raimo, Digital Director at Life Healthcare
    – John Pugh, Director of Digital at Boehringer
Case Study: Syrum by Boehringer
 “ … For (John) Pugh, it’s clearly about learning – both for pharma and
 those playing the game. Indeed, part of the rationale for a beta launch
is to allow players to shape the direction of the game, as he admits “we
 don’t know where it’s going to go, that’s the exciting thing about it – it’s
    a very unpharma approach, it’s a more Silicon Valley approach”.
                      Paul Tunnah, Pharma Phorum

          Syrum game is developed by global pharmaceutical
          company Boehringer Ingelheim with the aim to demonstrate
          the brand’s continuous commitment research and
          innovation, allow players to learn about the complexities of
          the drug development process and, most importantly, to
          make pharma fun!
Case Study: Care4Today by Janssen

• Website, Mobile App and Messaging
  Platform
  – Sends out reminders to patients re
    medication, getting repeat prescriptions
    making appointments
Case Study: Diabetes Blog by Bayer UKI




“The annoying thing about the Bayer blog is
that it’s really interesting … [but invisible]
Dominic Tyler PME
Case Study: Pfizer’s Twitter campaign on
                Ageing
Digital & Social Media – The Power and the
                   Pitfalls
Digital & Social Media – The Power and the
                   Pitfalls
Digital & Social Media – The Power and the
                   Pitfalls
Example: Sonesta Hotels
Social Media and Meetings/Events
Digital & Social Media – Before /During
              /After an Event
• Engagement BEFORE, DURING and
  AFTER
• Extension of the life of the meeting
  BEYOND the F2F event
• From passing to permanent
• Paradigm Shift / Game Changer
• New focus on content
Before …
During …
After …
MPI Research on Hybrid …
Bathrobes in Texas
THANK YOU
         Keep in Touch
          @Padraicino
     http://padraicino.com
Padraic.gilligan@mci-group.com

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"It's not who attends your event, it's who participates"

  • 1. “It’s not who attends your meeting, it’s who participates” MEDICAL MEETINGS in the DIGITAL AGE Padraic Gilligan Vice President, Industry Relations MCI
  • 2. Introduction SOCIAL MEDIA 101 HOW TO USE … TWITTER
  • 4. Introduction • Who am I? • Digital and Social Media – some background • Digital and Social Media in Pharma • Digital and Social Media – the power and the pitfalls • Digital and Social Media – before, during and after the Event • ICEM 2012 – a case study on the power of digital and social media • Final Story – Bathrobes in San Antonio
  • 5.
  • 6.
  • 8.
  • 9.
  • 10.
  • 12. Digital in Pharma “Pharma is about a thousand years behind everything else you see in consumer (marketing). Pharma has made progress but it is being held back by its own nervousness. If there is a conservative interpretation of the rules, and a very conservative interpretation of the rules and then an insanely conservative interpretation of them – Pharma will go with the insanely conservative one” Pharma Insider quoted in PMGroup 2012 Digital Year Book Yet Pharma has embraced the digital revolution: – Kai Gait, Digital Marketing Director at GlaxoSmithKline – Francesco Raimo, Digital Director at Life Healthcare – John Pugh, Director of Digital at Boehringer
  • 13. Case Study: Syrum by Boehringer “ … For (John) Pugh, it’s clearly about learning – both for pharma and those playing the game. Indeed, part of the rationale for a beta launch is to allow players to shape the direction of the game, as he admits “we don’t know where it’s going to go, that’s the exciting thing about it – it’s a very unpharma approach, it’s a more Silicon Valley approach”. Paul Tunnah, Pharma Phorum Syrum game is developed by global pharmaceutical company Boehringer Ingelheim with the aim to demonstrate the brand’s continuous commitment research and innovation, allow players to learn about the complexities of the drug development process and, most importantly, to make pharma fun!
  • 14. Case Study: Care4Today by Janssen • Website, Mobile App and Messaging Platform – Sends out reminders to patients re medication, getting repeat prescriptions making appointments
  • 15. Case Study: Diabetes Blog by Bayer UKI “The annoying thing about the Bayer blog is that it’s really interesting … [but invisible] Dominic Tyler PME
  • 16. Case Study: Pfizer’s Twitter campaign on Ageing
  • 17. Digital & Social Media – The Power and the Pitfalls
  • 18.
  • 19. Digital & Social Media – The Power and the Pitfalls
  • 20.
  • 21. Digital & Social Media – The Power and the Pitfalls
  • 23. Social Media and Meetings/Events
  • 24. Digital & Social Media – Before /During /After an Event • Engagement BEFORE, DURING and AFTER • Extension of the life of the meeting BEYOND the F2F event • From passing to permanent • Paradigm Shift / Game Changer • New focus on content
  • 28. MPI Research on Hybrid …
  • 29.
  • 30.
  • 31.
  • 32.
  • 34. THANK YOU Keep in Touch @Padraicino http://padraicino.com Padraic.gilligan@mci-group.com

Hinweis der Redaktion

  1. Syrum game is developed by global pharmaceutical company BoehringerIngelheim with the aim to demonstrate the brand’s continuous commitment research and innovation, allow players to learn about the complexities of the drug development process and, most importantly, to make pharma fun!