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ROI on Learning and Development _long_dec_6_2007

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Ricky Kujawa
Ricky Kujawa

This document provides an introduction to return on investment (ROI) analysis for training and development programs. It discusses two common models for evaluating training effectiveness - the Kirkpatrick and Phillips models - and compares their levels of evaluation. The document also provides examples of evaluation targets and ROI figures obtained by other organizations. It then discusses how to measure intangible benefits, leverage advantages from intangibles, and provides a sample implementation plan and reporting structure for conducting an ROI analysis.

Business
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ROI Introduction to Investors in People Return on Investment Ricky Kujawa
Introduction ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Investors in People ,[object Object],[object Object],[object Object]
Wages – Human Capital Mgt. ,[object Object],[object Object],[object Object],[object Object],[object Object]
Changing Management Styles ,[object Object],[object Object],[object Object]
Return on Investment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Benefits of ROI on Training and Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Kilpatrick Model ,[object Object],[object Object],[object Object],[object Object],[object Object]
Phillips’ five levels of evaluation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Framework Comparisons ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
ROI MODEL record smart smart smart 1 collect ROI smart smart smart 5 total record smart smart smart 4 collect record smart smart smart 3 collect record smart smart smart 2 collect Pre Value Impact Train KPI’s Levels Costs
Example Implementation Plan ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Examples of ROI ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Reporting Structure Example ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tangible Benefits ,[object Object],[object Object],[object Object],[object Object],[object Object]
Intangible Benefits 1 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Intangible Benefits 2 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tests for Converting Intangibles to Monetary Values ,[object Object],[object Object],[object Object],[object Object]
Changing Management Behaviours ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Levering Advantage ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Fortune 500 survey. ,[object Object],[object Object],[object Object],[object Object],[object Object]
Popular Methods ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tips ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
ROI Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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ROI on Learning and Development _long_dec_6_2007

  • 1. ROI Introduction to Investors in People Return on Investment Ricky Kujawa
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