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Case study:
Interactive storytelling
PANORAMA3000 | 2012




                           1
What‘s the product?

           The exotic iced coffee: Emmi CAFFÈ LATTE
           Vanilla Tahiti Edition.

           Tahiti is home to the most beautiful and premium flowers
           in the world. The combination of their vanilla pods and the
           strong coffee taste of Arabica beans gives this iced coffee
           an exotic and fresh taste. Drink up and be transported, just
           for a moment, to the South Sea paradise.




                                                                          2
What‘s the objective?

            Support the launch of the new Emmi CAFFÈ LATTE
            flavour with online interactive storytelling.

            • Raise awareness for the product
            • Make users interact with the product and the brand
            • Use Tahiti content to entertain followers on social channels




                                                                             3
What‘s the idea?

            Take the community on the „Tour de Tahiti“

            We invite people to join in a ten-week competition with
            weekly tasks around Tahiti and the vanilla flavour and win
            a trip to the island.




                                                                         4
What‘s the execution?
                              Twitter               Banner
   Viral Buzz
                                                                    TV
                                                                                       Owned

                                Microsite                Facebook
                                                                                       Earned

                                                                         FB-Ads
                                                                                       Bought

 Social Shares                                           YouTube
                   Mailings             Online PR


A multi-channel campaign with video and gaming content spread via social media,
ads, and public relation activities. Plus: a tv cooperation with „Germany‘s next top
model“.                                                                                         5
The microsite




                6
10 videos in 10 weeks = 1 thrilling competition




                                                  7
1 video = 1 little task a week




                                 8
Facebook app




Fangate
          Countdown
                      Trailer video
                                      9
Community management




                       10
Display ads




              11
Invite friends and receive points




                                    12
Newsletter and newsletter cooperations




                                         13
Media cooperations




                     14
What‘s the result?

A campaign that successfully launched the new product.
•   18.5 million impressions
•   almost 50,000 participants
•   30% participants continiously took part in the ten-week-competition
•   all KPIs were reached halfway through the competition
•   positive reactions and high engagement in social media




                                                                          15
Earned content

• More than 500 mentions of Emmi CAFFÈ LATTE in the web of which 75 % were
  positive
• More than 80% share of voice in comparison to the competitors
• Online media mentions with 7.5 Mio impressions in total
• 6% of all registrations via recommendation functions




                                                                             16
Owned content

•   Microsite page impressions: 1.8 million
•   Facebook impressions: ca. 6 million
•   Twitter impressions: ca. 150,000
•   YouTube views: ca. 317,000



Bought content
• Ad impressions: 2.73 million


                                              17
Sentiment




During the Tour de Tahiti campaign 75% of the mentions were positive.   18
Share of voice
                                          Competitor A: 7.7 %
                                  Competitor B: 3.9%

                         Competitor C: 3.8 %
                    Competitor D: 1.4 %
                  Competitor E: 2.4 %




                                                                Emmi CAFFÈ LATTE: 80,8 %




During the Tour de Tahiti campaign Emmi had by far the most share of voice in
comparison to its competitors.                                                             19
Fan reactions




We liked that people spent some time on the microsite. To be exact, it was 4
minutes and 21 seconds on average. But what we liked even more were the
positive fan reactions.                                                        20
Credits

Thanks to our partners who contributed to this great campaign.

•   Influencer relations Switzerland: CoUNDCo
•   Blogger relations Germany: Sonic Grape
•   Planning, creation, video production, and print: Mackat
•   Display ads production: José aka The Webalizer
•   Monitoring and KPI support: Content&Motion, UK
•   Media planning: MEC




                                                                 21
Danke. / Thank you.




                      22

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Case study: interactive storytelling

  • 2. What‘s the product? The exotic iced coffee: Emmi CAFFÈ LATTE Vanilla Tahiti Edition. Tahiti is home to the most beautiful and premium flowers in the world. The combination of their vanilla pods and the strong coffee taste of Arabica beans gives this iced coffee an exotic and fresh taste. Drink up and be transported, just for a moment, to the South Sea paradise. 2
  • 3. What‘s the objective? Support the launch of the new Emmi CAFFÈ LATTE flavour with online interactive storytelling. • Raise awareness for the product • Make users interact with the product and the brand • Use Tahiti content to entertain followers on social channels 3
  • 4. What‘s the idea? Take the community on the „Tour de Tahiti“ We invite people to join in a ten-week competition with weekly tasks around Tahiti and the vanilla flavour and win a trip to the island. 4
  • 5. What‘s the execution? Twitter Banner Viral Buzz TV Owned Microsite Facebook Earned FB-Ads Bought Social Shares YouTube Mailings Online PR A multi-channel campaign with video and gaming content spread via social media, ads, and public relation activities. Plus: a tv cooperation with „Germany‘s next top model“. 5
  • 7. 10 videos in 10 weeks = 1 thrilling competition 7
  • 8. 1 video = 1 little task a week 8
  • 9. Facebook app Fangate Countdown Trailer video 9
  • 12. Invite friends and receive points 12
  • 13. Newsletter and newsletter cooperations 13
  • 15. What‘s the result? A campaign that successfully launched the new product. • 18.5 million impressions • almost 50,000 participants • 30% participants continiously took part in the ten-week-competition • all KPIs were reached halfway through the competition • positive reactions and high engagement in social media 15
  • 16. Earned content • More than 500 mentions of Emmi CAFFÈ LATTE in the web of which 75 % were positive • More than 80% share of voice in comparison to the competitors • Online media mentions with 7.5 Mio impressions in total • 6% of all registrations via recommendation functions 16
  • 17. Owned content • Microsite page impressions: 1.8 million • Facebook impressions: ca. 6 million • Twitter impressions: ca. 150,000 • YouTube views: ca. 317,000 Bought content • Ad impressions: 2.73 million 17
  • 18. Sentiment During the Tour de Tahiti campaign 75% of the mentions were positive. 18
  • 19. Share of voice Competitor A: 7.7 % Competitor B: 3.9% Competitor C: 3.8 % Competitor D: 1.4 % Competitor E: 2.4 % Emmi CAFFÈ LATTE: 80,8 % During the Tour de Tahiti campaign Emmi had by far the most share of voice in comparison to its competitors. 19
  • 20. Fan reactions We liked that people spent some time on the microsite. To be exact, it was 4 minutes and 21 seconds on average. But what we liked even more were the positive fan reactions. 20
  • 21. Credits Thanks to our partners who contributed to this great campaign. • Influencer relations Switzerland: CoUNDCo • Blogger relations Germany: Sonic Grape • Planning, creation, video production, and print: Mackat • Display ads production: José aka The Webalizer • Monitoring and KPI support: Content&Motion, UK • Media planning: MEC 21
  • 22. Danke. / Thank you. 22