SlideShare ist ein Scribd-Unternehmen logo
1 von 47
Downloaden Sie, um offline zu lesen
BELARUS
OUTSOURCING
DESTINATION
GUIDE
Sponsored by: In co-operation with:
ITO INDUSTRY
EXAMPLES
CONTACTS
Independent
information
guide by
German
Outsourcing
Association
TALENT
KNOWLEDGE
TRADITION
COMPETITIVENESS
BELARUS
IT-&SOFTWARE
SERVICES
www.outsourcing-destinations.org
Outsourcing
DestinationGuide
Belarus
We present with the Outsourcing Guide Belarus the capabilities
and actors of the Belarus IT Industry.
We inform about market, condistions and actors and show case
unique solutions invented by Belarus service industry experts in
the form of case studies and project reports.
As a result we help decision makers to better understand the ad-
vantages and conditions in working with Belarus IT services pro-
viders.
Market Overview___________________6
Industry Insights & Cases____________14
Profiles & Contacts_________________ 36
Sponsors & Partners________________ 46
Independent information guide by German Outsourcing Association
in co-operation with dev.by Belarus for free global distribution.
Independence Square, Minsk
THE BELARUS
ITO INDUSTRY
An Overview by Michael Grebennikov, General Council Chair
Belarus, German Outsourcing Association
6www.outsourcing-destinations.org
Belarus general overview
The Republic Belarus is a former
USSR country which gained its
independence in August 1991.
Belarus borders with Russia,
Ukraine, Lithuania, Latvia and Po-
land. Its time zone is UTC + 3.
There are two official languages
in the country:
• Belarusian: 23.4% of the popula-
tion speak this language
• Russian: 70.2% of population
speak this
The country’s population is
9,463,800 people and approxi-
mately 1.9 million of this total
live in the capital of the country
– Minsk.
Belarus possesses natural re-
sources like wood, peat, granite,
dolomite, limestone and clay. Its
major industries are:
•	 Metallurgical
•	 Mechanical engineering, in-
cluding tractors and agricultural,
cars, machine-tool constructing
and tool industry, instrument
making, radio engineering, elec-
tro technical, electronics, optics-
mechanical industry; and metal
working
•	 Chemical and petrochemical
•	 Light industry
•	 Food industry
The Belarusian currency is called
the Belarus Ruble and only bank
notes are used.The Belarus bank-
ing system is well developed;
payment cards can be used al-
most everywhere but not always
in rural areas.
Travelling to Belarus is quite
easy as the capital of the country
Minsk is favorably located within
2 hours’ flight from most EU cit-
ies. Visitors from countries with
no consular offices of the Repub-
lic of Belarus can obtain a Belarus
visa right in Minsk airport. More
information on getting a Belarus
visa can be found here: http://
wikitravel.org/en/Belarus
Belarus has a moderate conti-
nental climate, with cool humid
winters and warm summers. In
January, temperatures average
from -4.5°C to -8°C. In July the
average temperature is between
+17°C and +18.5°C. Belarus has
an average annual rainfall of 600-
700 mm. 70% of the rain falls
from April to October. Belarus
also enjoys 75-125 days of snow
each year, with falls ranging from
15 to 30cm.
Quick facts about Belarus
•	 The literacy rate in Belarus is
99.7% (source - the UN research);
•	 According to UN Human De-
velopment Report 2013 Belarus
takes:
•	 3d place in the category Coun-
tries with High Human Develop-
ment”
•	 50th place overall out of 186
countries.
•	 According to The 2012 Lega-
tum Prosperity Index survey
Belarus ranks 54th among 144
countries with regard to prosper-
ity and wellbeing.
•	 Doing Business statistics for
Belarus:
•	 Starting a new business - 15th
place;
•	 Overall easy of doing business
- 63th place;
•	 Protecting investors – 98th
place out of 189 countries.
Educational system
Historically Belarus was one of
the main, well-developed scien-
tific and educational centers of
the USSR. In fact, Belarus sup-
plied up to 60% of the USSR’s de-
mand for computer production.
Later on Belarus inherited an al-
ready existing well-developed
education system and success-
fully developed it further.
Minsk is the main educational
and scientific center in the coun-
try and is home to the major uni-
versities in the country.
THE BELARUS ITO INDUSTRY
In the 2011 “Analysis of Be-
larus as an Offshoring Desti-
nation” Gartner concluded:
“A strong education system
and cost-competitive sala-
ries, together with a reason-
ably strong workforce, have
enabled Belarus to develop a
mature IT outsourcing indus-
try, supporting the country as
an alternative destination for
offshore activities, especially
software development.”
Copyright @ All rights reserved. German Outsourcing Association 7
THE BELARUS ITO INDUSTRY
The main thing about higher
education remains unchanged
in Belarus since the Soviet era -
entering university is not an op-
portunity, but a social tradition.
Society does not comprehend
those who do not have a higher
education.
There are four main types of
higher education establishments
to choose from, which can be ei-
ther private or state operated:
•	 Classical university
•	 Profile university or academy
•	 Institute
•	 Higher college
Most courses run for 5 years and
students can choose to study
full time, in evening classes or
by correspondence. Grants are
available for full-time students
and scholarships are awarded
to very gifted students. (Source:
www.belarus.by) Apart from pro-
fessional knowledge each educa-
tional institution in the country
provides obligatory language
courses. The most popular lan-
guages to learn are English and
German. It’s worth mentioning,
that IT companies in Belarus pay
very serious attention to the lan-
guage proficiency of its employ-
ees. Language courses are an
obligatory part of professional
training programs in most com-
panies. To be promoted to or
even hired on in a senior position
an employee or candidate must
show an upper-intermediate lev-
el of English or German.
The quality of education in Bela-
rus is marked by Gartner as good
and this is definitely true. Bela-
rusian software engineers fre-
quently win worldwide software
competitions, demonstrating the
highest qualification and experi-
ence levels. For many years now
the team from the Belarusian
State University has been among
the top out of over 3,000 teams at
the ACM International Program-
ming Contest. (According to the
Belarus High Technology Park)
Belarus IT industry review
General information
The IT industry in Belarus takes
its roots from the Soviet era and
is about 50+ years old now. Be-
fore 1990 the industry was 100%
government owned and served
inner country needs only. In the
early 1990s after the Soviet Un-
ion had gone and the internet
became affordable for masses
the first private IT companies
entered the market. Today most
of those companies are big and
well-known global IT corpora-
tions: Epam Systems, IBA, War-
gaming.net (World of Tanks),
Itransition, Science Soft and In-
tetics to name a few. Most Bela-
rusian companies tend to move
their head offices to a more com-
fortable financial and legislative
framework for their clients as
this also enables them to provide
local support in the same time
zone.
This very professional approach
allows them an additional bene-
fit – they can then participate in a
number of international compe-
titions and awards. Thus 7 Bela-
rusian companies have been fea-
tured in the recent Software 500
list, with 4 or 5 among the 100
best outsourcing companies in
the 2013 Global Outsourcing 100
list by IAOP and Global Services
top 100 list by Global Services
Media portal.
According to the Belarusian IT
portal Dev.by there are about 800
IT companies and about 30,000
IT professionals in the country.
Belarus High Technology Park
says that 88% of its members
serve western markets and only
12% (mostly the bank IT sector)
serves CIS countries. The indus-
try annual growth rate is 143%
Cliff Reeves, General Manager,
Emerging Business Team,
Microsoft Corporation stated:
”Belarus has a reputation of a
country with a high scientific
potential. This reputation is
not gained overnight. It takes
50-60 years to establish a
strong education system with
highly qualified faculty“. (Ac-
cording to www.park.by)
According to Belarus IT portal
Dev.by there are about 800 IT
companies and about 30,000+
IT professionals in the country.
Copyright @ All rights reserved. German Outsourcing Association8
THE BELARUS ITO INDUSTRY
(2012/2013).
Government support
Back in 2008 Dev.by reported
around 300+ IT companies to be
active in the Belarusian IT mar-
ket. Today that number has more
than doubled and continues to
grow. One of the main drivers for
this incredible increase has been
the active support of the indus-
try by the Belarus government.
In 2005 the Belarus Hi-Tech Park
was established with the main
goal of supporting the software
industry in the country. Hi-Tech
Park is open to any software de-
velopment company that has its
development offices in Belarus.
It also provides serious tax breaks
for its members with exemption
from all corporate taxes includ-
ing VAT and profit tax as well as
customs duties.
In 2012 the Belarusian govern-
ment started another program
that was beneficial for HTP mem-
bers in that it invested in building
rental homes for employees of
HTP companies. In 2013 the first
families relocated to these flats.
These and other measures under-
taken in Belarus boosted growth
of the IT industry in the country
which lead to a high popular-
ity of IT professions in the labor
market. This also made Belarus a
strong country for foreign IT in-
vestors. 30% of the companies
which are members of HTP have
100% foreign capital. A num-
ber of well known IT companies
such as Microsoft, Oracle, Yan-
dex, HeadHunter, Hewlett Pack-
ard, Booking.com, Viber, Cisco
Systems and many others have
established their presence in Be-
larus.
IT infrastructure in Belarus
Internet - The total Belarus inter-
net gateway capacity in Septem-
ber 2013 was 350 Gbps, which
means 40% annual growth.There
are 2.1 million of fixed broad-
band access users and 2.4 mil-
lion mobile Internet users in the
country. The cost of broadband
access may vary from 5 to 150
dollars per month depending on
contract type.
IT companies are the most de-
manding internet users in the
country as the internet means
the ability to do business.Thus all
well-established market players
have high-speed fiber optic in-
ternet connection, which allows
them to establish an efficient
global production infrastructure.
Data Security - The efficient
global production infrastruc-
ture mentioned above first of all
means the ability to safely keep
data outside the country. Clients’
and companies’ own data is the
most valuable asset that requires
safe and secure data servers. Be-
larusian companies usually have
several data servers located in
the USA/Europe. Security meas-
ures undertaken in all data stor-
age facilities (both in Belarus and
abroad) are:
•	 Physical security,
•	 Controlled entrance and video
monitoring,
•	 Encrypted data channels,
•	 Virus protection,
•	 Fire prevention,
•	 Mirroring,
•	 Conditioned premises to cool
down servers,
•	 Power and internet access
back up systems,
•	 Data back up.
Of course not all of these meas-
ures can be afforded by start-up
or small companies who work
in the low price segments of the
market. We recommend double
checking how your offshore sub-
contractor is going to treat your
data.
Contractual security measures
generally undertaken by Belaru-
sian companies are:
•	 IP rights always belong to the
client according to the agree-
ment between parties. This is a
golden rule of the IT business in
Belarus.
•	 NDA signed between compa-
nies.
•	 NDA signed between a Belaru-
sian employer and its employees.
•	 Per client’s request an NDA
can be signed directly between
employees of a Belarusian IT
company and a client.
It quite often happens that cli-
ents will request Belarusian em-
ployees to sign an NDA, but this
Copyright @ All rights reserved. German Outsourcing Association 9
THE BELARUS ITO INDUSTRY
kind of agreement is not really
enforceable due to the differenc-
es between Belarusian and inter-
national legislation. This differ-
ence is a very serious reason why
local companies tend to move
their headquarters to the US or
Europe countries. Working in the
same financial and legislative
pattern is a very good benefit for
clients who do not want any IP
or data security risks. Companies
who moved their front-end of-
fice abroad usually charge higher
rates than other Belarusian play-
ers.
Offices to rent -There are several
types of offices to rent in Belarus:
privately owned business cent-
ers and government owned of-
fices. The overall volume of busi-
ness centers was around 550,000
square meters in early 2013 and
with a further 250,000 square
meters of new office premises
planned for later this year/next
year.
The average cost per meter is
around €20 per month, but this
price will slowly drop as soon as
new premises are built.
People - Most Belarusian IT pro-
fessionals, around 90% live in
Minsk. 88% of these are men.
IT specialists start their career
around the age of 20. The same
picture can be seen in Russia and
Ukraine as IT people in CIS coun-
tries tend to start their career in
the second or third year of uni-
versity. Students in CIS countries
graduate universities at the age
of 22 having already 2-3 years’
of practical professional experi-
ence. On the diagram represent-
ing the correlation between age
and positions you can see that
almost half of respondents aged
22 take middle level or even sen-
ior positions.
Most IT specialists have a univer-
sity background, but there ap-
pears to be a new trend - more
and more people with a second-
ary education are entering the
market. For example, in 2011 just
4% of respondents had second-
ary education, but by 2012 this
number had risen to 14%.
The reason for this change seems
to be due to colleges in Belarus
adding a number of IT profes-
sions to their curriculum so it
is now possible to learn QA en-
gineering, HTML coding etc.
quicker than in university. Large
IT companies in Belarus also pro-
vide training for similar positions
for those who do not have an IT
background which means that
this is an excellent opportunity
to enter IT at almost any age...
providing you are smart enough
to learn new things of course!
Finally let’s see what technolo-
gies are available in Belarus. .NET
and Java have been the tradi-
tional leaders in the industry
followed by PHP and C/C++. Un-
fortunately technology such as
Ruby does not take any consider-
able part of the technology pie
just yet but it is becoming more
and more popular. Mobile techs
are also on the rise with iOS tak-
ing 7% and Android taking 3% of
the market in 2012. This is con-
siderably higher than their posi-
tions in 2011.
Companies -According to Dev.
by 83% of the IT companies in
Belarus prefer to work in west-
ern markets. This has been due
to the low rate of development
in the Belarusian IT market and
the pro-European mentality of
Belarusians. Most of the well-de-
veloped companies provide out-
sourcing services and it is worth
Copyright @ All rights reserved. German Outsourcing Association10
THE BELARUS ITO INDUSTRY
mentioning that this actually
helped to develop the IT industry
in the country.
Dev.by noted a rise in the num-
ber of product companies but
this total is still low. Most of
these companies are start-ups in
the mobile field. An exception
is the formerly Belarusian, now
global, company Wargaming.net
and its project ‘World of Tanks’
which exploded onto the world’s
computer gaming market in
2012 and continues to conquer
new markets.
Belarus IT companies vary dra-
matically in their number of full
time employees from tiny start-
ups to giants having over 1000
FTE on staff. Distribution by lev-
els of employees shows that
start-ups and small companies
having up to 10FTE rely on jun-
ior developers to a higher degree
than their larger rivals.
Belarusian IT outsourcing com-
panies tend to go through ISO/
CMMiI certifications in order to
provide a better service to their
clients and also get stronger mar-
ket position against their rivals.
Employees turnover
Is there any employee turnover
in Belarusian companies? Of
course there is so let’s see the de-
tails. 25% of IT employees have
changed their job in the past
12 months but 73% are still em-
ployed at their current workplac-
es. However, 31% of respondents
in 2012 said they had been ac-
tively seeking new jobs. The two
main reasons for this decision is
unhappiness with salary or the
project being worked on. 64%
of respondents who were un-
happy with their salary and 81%
of those who were unhappy with
the project have been seeking
new employment. This is a very
positive signal for employers as
it means that a Belarusian em-
ployee can cope with or accept a
lower wage if the work assigned
to them is interesting.
Finally, what is the level of con-
fidence in the future among Be-
larusian IT employees? It is very
high and still growing. In 2009
only 47% of respondents were
optimistic about their profes-
sional future which could have
been due to the world financial
crisis, but we find that in 2012
this number increased to 88%
with only 1% being pessimistic
regarding their future.
Financial outcome
According to Dev.by revenue
per employee in the top Bela-
rusian companies varies from
USD30,000 to USD42,000 annu-
Copyright @ All rights reserved. German Outsourcing Association 11
THE BELARUS ITO INDUSTRY
ally (2012).
Why Belarus?
What makes a good outsourcing
destination?Talentpoolavailabil-
ity and affordable cost, outsourc-
ing business maturity, developed
infrastructure, cultural and men-
tality proximity, time zone differ-
ence, geo-location, absence of
language barriers, legislative ma-
turity, and IP and data protection
are the main factors to consider.
Let’s see how Belarus stands up
against this list:
•	 Due to its geographical loca-
tion Belarus has been a close
nearshore destination for all EU
countries including the UK.
•	 Time zone difference with the
east coast of the USA allows a
comfortable 4 – 5 hours to catch
up between locations during
normal business time.
•	 The outsourcing industry in
the country considers 20 years to
be an age of maturity.
•	 Most of the IT companies in
Belarus historically have worked
for western markets which re-
sulted in a very close cultural and
mental compatibility between
local and western business.
•	 Belarusian IT specialists speak
English.
•	 Data/IP security and IT infra-
structure described above give
enough comfort for companies
working with Belarus.
•	 Belarusian companies have
headquarters in EU/USA loca-
tions which provides a secure
legislative framework for their
clients.
•	 Cost of developers in Belarus
provides at least 30% - 60% sav-
ings against EU/USA local budg-
ets (depending on exact location,
technology stack, experience
and a number of other factors).
•	 86% of Belarusian developers
have a university degree, which
traditionally means a very strong
mathematical background.
•	 Active government industry
support provides incredible sav-
ings for companies looking to
open their development offices
in Belarus.
Putting it all together you can see
an excellent rising start, East EU
outsourcing destination, open
for long-term co-operation and
The author: Mr. Grebennikov,
outsourcing expert with 20+
years experience in the indus-
try; co-founder and Managing
Partner at Brainware Services Ltd
(doing business as Migrate2Mo-
bile.com)
Before starting his own business
he was an executive and co-own-
er at Intetics Co, an internation-
al IT global sourcing company
based in Chicago, USA; Minsk,
Belarus and Kharkov, UA. Mr. Gre-
bennikov has been working with
clients like Adorama Camera Inc,
USA; Across Health, USA; Beattie
McGuinness Bungay, UK; IKEA,
UK; Ladbrokes, UK; IMPAQ, UK;
EFC, UK with a proven record of
successful project delivery. Being
a member of Deusche Outsourc-
ing Verband and British National
Outsourcing Association, he
brings the expertise of Eastern
European IT Management for
global customers.
Specialities: Mobile and Web
Technologies, Global Develop-
ment Teams Management, Out-
sourcingManagement,Customer
Relationship. Industry Domains:
mHealth, Tablet Publishing, Re-
tail, E-learning, Finance.
Connect and contact Michael:
Twitter: @migrate2mobile
Linkedin: www.linkedin.com/in/
grebennikov
Xing: www.xing.com/profiles/
Michael_Grebennikov
E-Mail: mike@migrate2mobile.
com
Copyright @ All rights reserved. German Outsourcing Association12
Исследование уровня заработных плат белорусских ИТ-специалистов
Consulting
IT recruitment
Market Research
IT events planning
and management
www.dev.by
Advertisement
13
INDUSTRY
INSIGHTS & CASES
15 - mHealth: Building a mobile companion app
19 - Finance and banking expertise in Belarus
24 - Indoor positioning solution (IPS)
28 - A comparison of Belarus with other ITO destinations
32 - The future of video services & real-time communication: webrtc
www.outsourcing-destinations.org
The quick pace of mobile tech-
nology, coupled with a broad
worldwide penetration of smart-
phones, has effectively trans-
formed Healthcare into a new
entity called mHealth.
In 2012, the number of medi-
cal application users will reach
247 million, which is more than
double the 124 million users
who downloaded medical appli-
cations in 2011. Global revenue
from mHealth apps grew from
140 million in 2010 to 1.3 billion
in 2012, and continues to pro-
gress on an upward curve. Why
is mHealth so commercially suc-
cessful, and what factors con-
tribute to this economic success
story? Please read on for several
examples based on Migrate-
2Mobile’s (www.migrate2mobile.
com) recent development expe-
rience that outline some of the
reasons behind the explosion in
mHealth’s success.
Medication schedule man-
agement
Cancer treatment is a very com-
plex and painful process de-
manding the highest level of
accuracy from both physician
and patient. And it is also an area
where mobile technology can
assist with treatment. Regular
smartphones can be converted
into effective medication sched-
ule managers. This involves a
straightforward process; simply
select your cancer type and treat-
ment plan, point to a start date,
and make sure your device is in
close proximity in order to see/
hear reminders and notifications.
Either patient or caregiver may
add additional days and times for
further dosage if required.
The software also enables a user
to mark each intake as “done”
after receiving medication. This
allows a user to share intake re-
ports with their doctor at a later
date either via e-mail or during
personal meetings.
Tracking symptoms history
The tracking symptoms log in-
cluded in the application is very
important with regard to cancer
treatment. Symptoms such as
nausea, pain, fever, fatigue, lack
of appetite, and any others that
a user may wish to track, can be
logged and showed to a doctor
during a meeting or sent via e-
mail. For more convenient use,
symptoms history can be dis-
played in tabular or diagrammat-
ic form. There is also an option
to compare symptoms logs over
certain user-defined periods of
time; e.g. for this month and last
month.
INDUSTRY INSIGHTS & CASES
mHealth: Building a
Mobile Companion
App
By Michael Grebennikov, CEO at Migrate2Mobile, Belarus
Copyright @ All rights reserved. German Outsourcing Association 15
Copyright @ All rights reserved. German Outsourcing Association
Tracking blood count
Some cancer treatments, such as
chemotherapy or radiotherapy,
may damage not only cancerous
cells but also normal body cells
including blood cells. This means
that tracking blood count and
comparing both current and old
results is important for planning
appropriate treatment.
Within a mobile app, users have
the option to add blood count
data and take pictures of blood
inspection results. Data can be
made available in both text and
tabular format, and again the
option is made available to com-
pare old and current results.
Reach the doctor easier
The modules described above
not only enable a user to cope
with cancer treatment, but also
to prepare valuable information
for an appointment with a doc-
tor. To make appointments more
effective and informative, users
can type or voice record their
questions beforehand.
During the meeting, users have
the option to type or voice re-
cord a doctor’s answers as well.
When the FAQ database is avail-
able, users can browse it through
a mobile device to see available
answers and adjust their ques-
tions appropriately.
Receive up-to-date informa-
tion
Cancer is one of the most re-
searched medical conditions in
the world, and those who have
contracted it often desire to be
kept informed about the most
up-to-date information and
cure recommendations. When
a healthcare organization has a
good and reliable source of infor-
mation we can provide app users
with structured access to it. Users
can select the type of cancer that
they have, and receive related in-
formation. This may also be help-
ful with regard to preparing for a
doctor’s appointment.
Stay connected with community
It’s easier to cope with a problem
when you know that you are not
alone. Access to a community,
the ability to ask questions, the
opportunity to read success sto-
ries, and to be able to participate
in a community information ex-
change is extremely important
in a cancer sufferer’s battle to
stay positive. Thus, this module
is a very valuable addition to a
companion app for people strug-
gling with any serious long-term
disease.
Surveys show that mobile tools
have become more and more
important, not only for patients,
but for doctors as well. Recent
research conducted with Dutch
physicians revealed that 60% of
doctorsusemedicalappsontheir
tablet PCs/smartphones. 83% of
them use apps to get informa-
tion, 47% utilise them for refer-
ence purposes, and about 40%
use them for support in consul-
tations (source: www.wydo.org)
Pan-European research shows
that physicians use iPads for 27%
of their professional online time
(source: www.velositor.com). But
how do doctors use their mobile
devices in their work hours?
INDUSTRY INSIGHTS & CASES
40%
GERMANY
30%
34%
NETHERLANDS
26%
28%
UK
2011
2012
2011
2012
2011
2012
16
Use of
Smartphones
in Doctors offices
(Base: Smartphone owners)
INDUSTRY INSIGHTS & CASES
Copyright @ All rights reserved. German Outsourcing Association
Quick units conversion
The opioids conversion tool is
a very good example of a units
conversion app. This tool allows
a user to calculate the amount of
opioids in different medications
and prescribe appropriately.
Structured information presenta-
tion
This is perfect for pharmaceuti-
cals companies’sales representa-
tives, or for anyone preparing
to give a speech. Information is
structured to allow presenters to
work with big or small audiences,
with a singular tool that includes
a broad range of multimedia ma-
terials.
E-learning
Informational games are widely
used by pharmaceuticals com-
panies’ representatives to hold
seminars, conferences, work with
patients, and so on.
To learn more amazing exam-
ples of what mobile platforms
can do for healthcare, watch the
recent online presentation of
Dr. Eric Topol, who speaks about
the incredible opportunities for
healthcare that emanate from
mobile technologies on www.
nbcnews.com.
About the author: Michael Gre-
bennikov, outsourcing expert
with 20+ years experience in the
industry; co-founder and Manag-
ing Partner at Brainware Services
Ltd (doing business as Migrate-
2Mobile.com), a software engi-
neering agency specializedin
Tablet publishing, mHealth, on-
line image processing and online
photo printing systems develop-
ment. Contact Michael at mike@
migrate2mobile.com
17
Panoramic view of Strusta Lake, Braslau Lakes, Belarus
Author: Zedlik via Wikipedia
Advertisement
Vendors from Belarus worked
for leading banks and financial
institutions worldwide. Vendors’
names often stay unknown for
general public due to white-
label, subcontracting and NDA
agreements.
To give you the overview of Bela-
rusian expertise, we divided the
solutions into 4 categories:
1) Software for Financial Startups;
2) Software for complex Banking
automation;
3) Software for specialized Banks
and Financial Organizations;
4) Finance and Accounting soft-
ware for larger companies
Software for Financial start-
ups
Here in Belarus we contributed
to the creation of a famous Mi-
cro Loans startup. The tech team
which created the project has
obtained the right to resell the
software as a turnkey business
solution, opening the window
of opportunity for those willing
to do business with Micro Loans.
Micro loans infrastructure can be
purchased on a licensing basis,
obtained on rental basis or de-
veloped from scratch.
Payment system solutions: such
non trivial projects have also
been outsourced to Belarus and
delivered successfully. With our
region’s strength being security
and complex algorithms, Belarus
is the right destination to con-
sider. The vendors can also in-
sure systems compliance to PCI
DSS and adaptability to different
business cases.
Stock recommendations and
portfolio management tools
were also developed here and
are being used as a basis of suc-
cessful financial startups. These
apps allow tracking the daily
stock move of the selected equi-
ties, funds and indices, manag-
ing trade and portfolio risks and
monitoring the trading perfor-
mance.
Software for complex Bank-
ing automation
A number of Internet Banking
and Mobile Banking solutions
from multiple vendors was de-
veloped in Belarus. The mobile
client for the bank gives the user
the access to the latest informa-
tion and enables him to make fi-
nancial transactions through the
phone.The user has the access to
bill payments, payments transac-
tions history.
The app shows the location of
the nearest ATM and bank cent-
ers, availability of foreign curren-
cy, information about the latest
news and currency rates, aug-
mented reality of ATM and bank
centers.
Complex Banking Automation.
The integrated banking IT system
ensures reduced expenses and
INDUSTRY INSIGHTS & CASES
Finance and Banking
Expertise in Belarus
By Elena Kozlovskaya, Founder of Business Data Processing, Belarus
Copyright @ All rights reserved. German Outsourcing Association 19
INDUSTRY INSIGHTS & CASES
human effort and substantial re-
duction in data processing and
transaction times through inno-
vative IT solutions and modern
technology.
This approach helps organize
and optimize information flows
by making maximum use of cen-
tralization and integratability of
our solutions.
The solution offers banks the fol-
lowing possibilities:
• Fast business development
• Centralized data and business
process management
• Flexible integration and user
friendliness
• Quick, high-quality customer
service
• Flexible and quick data analysis
• Optimization of IT support ex-
penses and infrastructure
• Quick delivery, implementation
and operation at the best price
Scoring Systems for Banks and
sets of connectors. The main
task was to develop methods and
algorithms that could be used to
classify borrowers according to
their creditworthiness. We were
to create a software system for
scoring creditworthiness of the
bank’s potential customers.
For this purpose we developed
two creditworthiness scoring
software systems:
• CS JurPers is a system that clas-
sifies legal entities based on their
balance sheet ratios.
• CS NatPers is a system for scor-
ing creditworthiness of private
persons based on the data in
their personal profiles.
The system implements the main
mathematical algorithms de-
signed for scoring creditworthi-
ness of legal entities (the mech-
anism of linear discriminant
analysis of Gaussian random vec-
tors and the algorithm based on
the logit model of binary selec-
tion).
Software for specialized
Banks and Financial Organi-
zations
Investment Banking Automation.
Business challenges that our cus-
tomer experienced included: un-
clear direction of spending, lack
of modeling options, decision
making difficulties, difficulties
with generating analytical re-
ports. Our customer used SAP, so
the solution was delivered using
SAP BI, BO, BPC tools.
Copyright @ All rights reserved. German Outsourcing Association20
INDUSTRY INSIGHTS & CASES
During the course of project we
implemented the following func-
tionality:
• Investment project and invest-
ment program generation, status
control within the approval pro-
cess;
• Active budget control for the in-
vestment project;
• Calculation of expenditures for
the investment project and in-
vestment program;
• Integration with an estimate-
generation program;
• Capital expenditures plan gen-
eration;
• Archive of relevant project doc-
umentation.
Finance Automation SaaS. Cus-
tomer is a management consult-
ing company from Scandinavia
which is focused on helping so-
cial institutions to streamline
their day-to-day operations. Dur-
ing multiple engagements in this
sector customer witnessed grow-
ing demand for a comprehen-
sive all-in-one online system that
could be used by the institutions,
clients and regulators. Customer
voted for the SaaS principle, so
that his clients would not expend
for hardware infrastructure or
maintenance and there would be
no update headaches.
Professional Services Automa-
tion. Transaction Performance
Management System (TPMS) is
an integrated product suit that
helps enterprises to take control
of business performance of their
applications. The system offers
powerful tools (agent-based and
agent-less technologies, an over-
arching dashboard) for revealing
bottlenecks in business trans-
actions, preventing/identifying
and fixing a problem in a specific
technical or business situation.
With provision of direct drill-
down to pinpoint the root cause,
business-critical systems are still
available and running at peak
performance.
TPM solution package delivers
the broadest breadth and depth
of platform coverage allowing IT
specialists to manage all of their
critical enterprise applications
from a single, consolidated dash-
board, from packaged applica-
tions (SAP, Oracle applications,
Peoplesoft, Siebel), custom ap-
plications (J2EE, .Net), databases
and even storage. UI of TPMS is a
cross-platform Flex-driven web-
application, the main function-
ality of which is to display pro-
cesses flow in time, provide users
Copyright @ All rights reserved. German Outsourcing Association 21
INDUSTRY INSIGHTS & CASES
with statistical information about
them and emphasize attention
on errors and performance is-
sues.
Finance and Accounting
Software for larger compa-
nies
Cash Management System. The
idea of this project was to devel-
op a financial flow management
system for corporations that
could use it over the Internet.
The project included complex
features in regards to payment
and foreign exchange transac-
tions, cash management, cash
pooling and netting transactions:
• Consolidate enterprise-wide fi-
nancial information.
• Manage workflow locally, re-
gionally or globally.
• Standardize processes across
treasury operations.
• Enable Sarbanes-Oxley compli-
ance: document management,
exception reports and notifica-
tions, audit trails, confirmations,
dual administration, etc.
• Utilize real-time data: immedi-
ate indication and impact to po-
sitions, forecasts, budgets, etc.
• Global capacity: multi-currency,
multi-lingual, multi-format.
• Monitor risk and exposures.
• Automate bank connectivity for
report capture.
Expense Management System.
The idea of the project was to
re-develop the existing expense
management system for a French
company. The challenge was to
develop a solution that would
absorb the best features of the
legacy application, but would
avoid its disadvantages.
The functionality of this project
includes several modules such as
expenses/advances input, con-
trol, accounting, payment, setup,
reporting and other options. The
proposed application addressed
all the problematic issues and
requirements of the customer; it
was based on modular structure
and had the following features:
expense/advance input; expens-
es control; accountancy; pay-
ment; setup; reporting; options.
These are just a few cases dem-
onstrating our domain expertise.
Contact us today to learn how we
can help your business.
The author: Elena Kozlovskaya
is an Outsourcing Leader with 8
years substantial experience in IT
Project Processing, Strategy Plan-
ning, Relationship Management
in the IT sector. After gaining
experience of running her own
business ventures and working
for a leading outsourcing pro-
vider in Belarus, Elena has estab-
lished BDP (www.businessdatap-
rocessing.com) with the mission
to share the information about
the expertise and capacities of
Eastern European IT companies
in order to increase the effec-
tiveness of project develpment.
Elena has extensive travel expe-
rience visiting over 10 counties
per year, which widens her per-
ception of the world and allows
building strategic long-term
partnerships.
Contact Elena Kozlovskaya at:
elena@businessdataprocessing.com
Copyright @ All rights reserved. German Outsourcing Association22
Advertisement
GPS navigation is the most handy
and commonly used way to navi-
gate: whether it is a driver travel-
ling to an unknown location or a
tourist searching for attractions.
Everybody got used to it so much
that when such a situation hap-
pens, that there is no GPS signal,
users feel very uncomfortable.
A good example is an under-
ground multi-level parking,
when users wander around try-
ing to find their parked car.
There are several approaches to
solve the problem, ranging from
a simple Bluetooth-based system
to more complex Wi-Fi solution
and then to even more sophisti-
cated magnetic fields based sys-
tem.
Each of the approaches serves
the purpose, having though dif-
ferent areas of applicability and
levels of maintainability.
Solution One: Bluetooth-
based IPS - Applicability:
multi-level parking.
Special Bluetooth beacons are
placed around the location. Since
the beacons are geographically
fixed and each has an identifier,
they can be used for navigation
based on the unique ID and loca-
tion on the map.
When approaching the multi-
level parking, a user scans a bar-
code and downloads a mobile
application with a map. Further
the application works as a regu-
lar GPS device allowing naviga-
tion in the area, e.g. to remember
the place of the parked car, to be
guided to the nearest exit or oth-
er places of interest, etc.
The application defines the posi-
tion of the user with the help of
the beacons and shows the loca-
tion on the map.
Companies that install the solu-
tion on their premises can also
be supplied with a web portal
to maintain the map, add new
points of interest, and manage
specific client’s info (e.g. adver-
tisement). According to the user’s
position the relevant information
and ads will be displayed.
This solution is very easy and re-
liable, but due to the low signal
range of beacons, a lot of them
are needed to cover large spaces.
Moreover, additional efforts are
required to install and maintain
the beacon network.
Solution Two: Wi-Fi based
IPS - Applicability: large
shopping malls.
Wi-Fi technology is expanding
nowadays, that’s why in every re-
tail unit it’s possible to find sev-
eral Wi-Fi hotspots used for dif-
ferent purposes, e.g.: a wireless
payment terminal, IP cameras,
an internet router, etc. Obviously,
just a few of them allow an unau-
thorized user to connect and reg-
Indoor positioning
solution (IPS)
By Sergey Kastukevich, Chief Technical Officer at OCSICO, Belarus
INDUSTRY INSIGHTS & CASES
Copyright @ All rights reserved. German Outsourcing Association24
INDUSTRY INSIGHTS & CASES
ister. Even more - most of them
are invisible for a standard Wi-Fi
search from a mobile device.
But the idea behind this solution
is that no actual Wi-Fi connection
is needed. All that is required for
navigation is a device’s location,
a unique name and the strength
of the signal.
Based on this information and
a standard map of the building,
engineers can create a signal-
based map of the location. Ad-
vanced proprietary algorithms
allow conversion of the informa-
tion into a navigation map ready
to be used.
Solution Three: Magnetic
fields based IPS
Since Wi-Fi points could be
moved, removed or switched off
any time, the continuous main-
tenance of the Wi-Fi map is re-
quired.That’s why there might be
a need in a more sophisticated
but less expensive solution, for
example the one that is using a
popular magnetic fields position-
ing.
The idea behind the solution is
based on the fact that different
areas on the Earth have differ-
ent magnetic fields. Therefore,
this could be used for navigation
needs.
The biggest advantage of this ap-
proach is that no additional infra-
structure or installations are re-
quired. Moreover, the magnetic
fields’signals are normally stable.
Hence, there is no need in con-
tinuous maintenance.
Still it’s an experimental study
yet because algorithms for cal-
culation of the position are much
more complex compared to al-
gorithms used in the Wi-Fi or
Bluetooth solutions. The reason
is that the calculation is based
not on the absolute signal value,
but on the dynamics of the mag-
netic fields within the fixed time
frame.
Besides, those dynamic changes
couldbesimilarindifferentspots,
thus the algorithms require an
even more complex approach.
The sensors of modern devices
are not so sensitive and highly
efficient that it could be possible
Copyright @ All rights reserved. German Outsourcing Association 25
INDUSTRY INSIGHTS & CASES
to calculate position in real time.
That’s why most of the work is
done offline, such as calculation
of the post data on the server.
The scientific work continues to
make a solution perform real-
time calculations. At the same
time mobile phone producers
are very interested in the field, a
lot of research is done and hope-
fully in the near future there will
appear a technology or even a
set of technologies that would
help to find a simple elegant so-
lution to this challenge.
The author: Sergey Kastuk-
evich, Chief Technical Officer at
OCSICO company. Sergey has a
solid technical and management
background, working for over 10
years in the IT outsourcing field.
Three years ago he has joined
OCSICO company and since then
he has been working on continu-
ous improvement of company’s
software development processes
to ensure increase in customer’s
satisfaction. His goal is to ad-
dress each project individually,
as he believes that “just coding”
is not what the majority of the
customers expect. He is an en-
thusiastic advocate of the idea
that advanced software solutions
enable the customers to achieve
their goals and maximize busi-
ness success. You’re welcome to
contact Sergey Kastukevich at-
contact@ocsico.com.
Copyright @ All rights reserved. German Outsourcing Association26
Technical University, Minsk
Credit: wizardist, Wiki
BELARUS
GERMANY
FRANCE
NORWAY
SWEDEN
UK & IRELAND
ITALYSPAIN
CANADA
UNITED STATES
Copyright @ All rights reserved. German Outsourcing Association 27
LOCATION
& REACH
SWITZERLAND
NETHERLANDS
SOUTH AMERICA
RUSSIA
INDUSTRY INSIGHTS & CASES
Nowadays software outsourcing
is very common trend for big,
middle and even small vendors
all over the world.
The most reasonable way to find
a trusted long-term outsourcing
partner is to look for some kind
of golden middle between price
and quality. In terms of outsourc-
ing quality doesn’t mean only ac-
curate code but also good com-
munication, proper deployment
and support as well as many oth-
ers things under the common
name of «customer care» or «cus-
tomer service».
At the same time almost any out-
sourcing IT-company has a big
number of competitors not only
in the same geographical region
but also in the others regions.
That’s why outsourcing com-
panies always need to increase
quality and keep the price to stay
alive in this completion or as an
option try to offer unique line of
services. All of this is fair to Bela-
rus. In this small article
I will try to cover a few key points
why Belarus can be more attrac-
tive than the others ITO destina-
tions or simply why Belarus?
Year by year Belarus is becom-
ing a more and more reliable
and trusted partner for many big
American, European and in the
last few year Russian corpora-
tions as well.
Moreover, it won’t be precarious
to say that Belarusian IT market
has three key factors for software
development outsourcing op-
timized costs, quality technical
background and reliability.
It is not rare when potential cus-
tomers pose tricky questions
to check their probable vendor.
And the leading place in the list
takes: “Why shall we work with
you? What are your competitive
advantages in comparison with
other countries?”.
Here, it is better to distinguish
“other countries”for:
- Low cost countries, such as In-
dia, Pakistan, Vietnam etc.
- Other Eastern European and
Baltic countries as Ukraine, par-
tially Russia, Poland, Lithuania,
etc.
For comparison it would be also
better to take 3 main dimensions:
costs, quality and mentality.
A Comparison of
Belarus with other
ITO destinations
By Nikita Dunets, Head of Sales & Marketing Department at R-Style,
Belarus
Copyright @ All rights reserved. German Outsourcing Association28
INDUSTRY INSIGHTS & CASES
1) & 2) Costs and Quality
dimension
True, it is possible to find lower
costs offers at the Indian, Paki-
stan, Vietnamese etc. markets.
At the same time, it is worth
mentioning there are not many
specialists with proper technical
education there, as well as spe-
cialists with a relevant technical
background, – mostly just cheap-
er labor force.
After attending the courses
named smth. like “You can be-
come a developer in 3 months!”,
most of the developers there
can only write parts of code not
thinking about the whole project
architecture.
From my personal experience
and according to my many col-
leagues in Belarus, a lot of cus-
tomers decided to outsource
their project to Minsk after disap-
pointment in Deli. I believe that
Indian market is very big and
there are a lot of really talented
developers, but in terms of aver-
age quality Belarus is much more
attractive.
At the same time, Belarus has
managed to inherit most of the
positive points of the former So-
viet educational system. Almost
all programmers here have grad-
uated from Higher Educational
Establishments with major in Ap-
plied Maths, Computing, Physics
etc.-thus, having already a solid
technical background.
Nevertheless, in comparison
with Poland, Lithuania, Ukraine
(which also have a rather high
level of education), Belarusian
costs would be lower. The expla-
nation is rather simple. Firstly,
Poland and Lithuania are in EU,
which means overall prices there
are higher. Secondly, historically
Poland and Ukraine have been
longer in the outsourcing arena;
hence they feel the strength to
increase the prices.
3) Mentality
Belarusians are closer in their
mentality to Western and North-
ern European countries then oth-
er eastern European countries. It
is determined by some historical
and geographical reasons. Firstly,
Belarusian territory has always
been a part of the more European
states as Grand Dutchy of Lithu-
ania and Commonwealth of Two
Nations. In their turn, Ukraine
and Russia most of the time have
been the part of Kievan Rus and
Russian Empire.
Secondly, Republic of Belarus
is situated in the geographical
center of Europe, most of the lo-
gistic routes go through its terri-
tory.
Moreover, it is worth mention-
ing that lots of activities are per-
formed in order to keep IT sphere
in Belarus attractive and prestig-
ious.The thing is that even nowa-
days, people in Belarusian IT feel
themselves rather comfortable
and confident. It’s a good point
for the customers, as it means
developers don’t have that many
incentives to run away to some
other European country for big-
ger salaries in the midst of the
project.
Creation of IT incubators for out-
sourcing companies is definitely
one of such activities.
The most significant ones areThe
Hi-Tech Park and Infopark asso-
ciation.
Pictures: HTP logo and HTP building.
(Source: park.by)
In 2005 the Act of the President
of the Republic of Belarus“On the
Hi-Tech Park”was signed in order
Copyright @ All rights reserved. German Outsourcing Association 29
to create favorable conditions for
software development, informa-
tion and communication tech-
nologies aimed at improving the
competitiveness of the national
economy.
From then on, the first incuba-
tor for IT outsourcing companies
was found. Nowadays, there are
118 companies in it; half of them
are foreign or joint ventures.
Another tool of the development
of the Belarusian IT industry is
the technological association
Infopark. The association was
created to form both an organi-
zational and economic environ-
ment in which it would be more
attractive and profitable to work
for IT professionals in Belarus.
After the creation of the associa-
tion the cooperation of the resi-
dents with the public authorities
expanded enormously. Infopark
also develops various forms of
cooperation with government
authorities and other state agen-
cies. The technological associa-
tion participates in the work of
the joint working groups, coordi-
nates councils and also leads the
programs of the development of
IT industry in Belarus, as well as
conferences, seminars, round ta-
bles and other promoting events.
Today there are 71 members of
the association of different forms
of incorporation, including com-
panies with foreign investments
and foreign legal entities.
In terms of complexity and scal-
ability in Belarus you can find
a trusted long-term partner for
any kind of IT-solution. Most of
companies can provide you with
a full-cycle development and
some even can create the whole
environment and infrastructure if
you need it. Many famous audit
and investment agencies are giv-
ing very positive ratings to Bela-
rusian IT-market. From our side
each year we are doing our best
to deliver projects in time and
in budget, to use cutting edge
technologies and take care about
every customer.
The author: Head of
Sales&Marketing Department at
R-Style Belarus. Graduated from
the Belarusian State University,
Faculty of International Rela-
tions, M.A. in Foreign Policy and
Diplomacy. Nikita came in IT after
2 years of project-management
in international cultural-educa-
tional projects under EVZ foun-
dation aegis (Germany). For more
than 5 years he has been respon-
sible for almost all the levels of
business-development and sales
in different Belarusian IT-compa-
nies: from leads generations up
to management of his own sales
team in R-Style, investments and
M&A deals. Nikita is also special-
izing in consulting the US ven-
dors on outsourcing and invest-
ments in CIS countries. In his free
time in cooperation with Belaru-
sian Hi-Tech Park Nikita is doing
his best to popularize IT-industry
(in particular Sales and Business
Development fields) among Be-
larusian youth.
Contact:
Email: Nikita.Dunets@r-style.com
Mobile: +375447014451
Skype: nikita.dunets
INDUSTRY INSIGHTS & CASES
Copyright @ All rights reserved. German Outsourcing Association30
CEE IT SALARIES
IN COMPARISON
Bulgaria
Poland
Serbia
Croatia
Slovenia
Czech Republic
Hungary
Romania
Slovakia
0 5 10 15 20 25 30 35 40
0 5 10 15 20 25 30 35 40
USD / hour
USD / hour
Project Manager
Senior Developer
Middle Developer
Junior Developer
Data source: CEE ITO Review
2010; Graphic: Publisher, All
rights reserved
Belarus
31
CEE IT SALARIES
Copyright @ All rights reserved. German Outsourcing Association32
INDUSTRY INSIGHTS & CASES
The advent of WebRTC has
caused a major disruption on
the web, and it is expected to
become a true game-changer
in the real-time communication
segment due to its open-source
nature and ease of implementa-
tion. The video market is not an
exception in this case as WebRTC
enables P2P video and audio
streaming as well as data sharing
between browsers, and can be-
come a good fit to create a fully-
fledged video solution with a full
gamut of functionality typical
of a client-based video solution,
encompassing IM chats, screen
sharing and file transfer capa-
bilities and much more. Here the
carte blanche go to the vendors
and developers, and their crea-
tivity and business aims.
Though WebRTC is not a ready-
made solution in itself to be
put in the same line with other
video-chat products and media
server solutions like ToxBox, oo-
Voo, Cirrus, Google Chat, Vidyo,
Wowza and Red5, still it gives an
opportunity for simple and fast
implementation of a rich video
app via JavaScript API that will
be well on a par with the above
mentioned solutions, but gain-
ing a weighty advantage over
all of them – the communication
will take place right in a browser,
between browsers and without
any additional plugins or client
apps.
What is application aimed
at?
WebRTC is not a specific out-of-
the-box product, but a technol-
ogy that has just passed from
the bleeding to the leading edge
status, which conditions the co-
pious opportunities for its pos-
sible implementations in align-
ment with the goals of a certain
business. Video and audio chats,
desktop sharing, shared white-
boards and other consumer and
enterprise collaboration solu-
tions, just any web application
— with the emerging WebRTC
technology and wrapped with
HTML5 browser interface all that
receives a new impulse to devel-
op and prosper.
Costs
WebRTC project is sealed by
BSD license and all its compo-
nents and codecs are free to use.
The major disruption in video
streaming with WebRTC is that
the technology supportsVP8 vid-
eo codec, a totally free solution
in comparison to its widely-used
proprietary counterpart H.264.
This means that the threshold to
enter the video servicing market
drops to the 0º score, which was
impossible before with royalties
and other IP rights fees imposed
on developers.
Thefutureofvideoser-
vices&real-timecom-
munication:webrtc
By Sergey Marchuk, CTO and founder of Oxagile, Belarus
Copyright @ All rights reserved. German Outsourcing Association 33
INDUSTRY INSIGHTS & CASES
Participant number
WebRTC is currently in its sta-
bilization phase, that’s why any
forecasts regarding the number
of participants are very relative in
this case. However, the WebRTC
community, headed by Google
developers, offers various net-
work architectures to ensure the
maximum efficiency for all types
of video solutions that can be
built with the WebRTC technol-
ogy. P2P for one-way calls, Mesh
for small N-way calls, Star for me-
dium N-way calls, and MCU for
large N-way calls and broadcast-
ing are among them. There is an-
other alternative for scaling your
WebRTC-based video services
and running multiple-endpoint
broadcasting sessions, and all
of it boils down to using ready-
made production infrastructure
like the one provided by Open-
Tok or vLine.
Platforms supported
Right nowWebRTC project is sup-
ported by Google, Mozilla and
Opera and works in Chrome’s sta-
ble version, Chrome for Android
and Firefox’s 22 Beta version. For
mobile devices Google provides
official native toolkits and has a
plan to arm iOS developers with
Objective C binding in the near
future.
The RTC segment also offers a
number of infrastructure plat-
forms to enable cross-platform
and cross-device interoperability.
Mantis from TokBox is one of the
examples that gives developers
easy-to-use tools for building na-
tive WebRTC-focused apps and
solutions for Android devices.
Customization
The WebRTC initiative rolls out
in an open-source environment,
which literally equals to white-
label options on the market. The
vendors are able to wrap their
WebRTC filling into HTML5 on
the front-end and customize the
look and feel of their solutions
with branded visuals, covers and
imagery to their own liking.
Video and audio quality
The quality of video and audio
streaming in WebRTC apps right
now hinges on the number of
participants, which can be ne-
gotiated by various architectures
and third-party cloud infrastruc-
tures. With mobile screens eve-
rything essentially comes to how
powerful the hardware of end-
points is. Anyway the community
provides a variety of jitter-buff-
ering and latency minimization
techniques to make WebRTC ex-
perience meet end-users’ expec-
tations.
Pros and cons
WebRTC is a relatively new tech-
nology in its infancy, and the ma-
jor capabilities of it in real life are
yet to be tested. However, the
project has already found its way
in a number of successful solu-
tions on the web with Bistri, Vid-
tel, Digium, Meetings.io, Sitofono
among them and many others
that are still to hit the market in
future. The major limitation of
this initiative for now that it’s not
fully stabilized to be named an
industry trend, nevertheless, it
opens up a myriad of opportuni-
ties at the disposal of creative im-
agination and business-oriented
mind.
The author: Sergey
Marchuk, CTO and co-
founder of Oxagile, M.Sc
in Applied Mathematics
and Computer Science,
honored his professional
skills and developed in-
tense technology pas-
sion at Belhard holding,
receiving promotion
from software engineer
to project manager and
winning the authority of
a technology insider. Ser-
gey co-founded Oxagile
with Dmitry Karpovich.
Today Sergey Marchuk
is not only a technology
mentor for his team, but
also a competent advisor
for many industry pub-
lishers and communities.
He remains an unques-
tionable visionary of Ox-
agile technology policy,
IT trends and innovations
within the company.
TOPCLIENTS
WORKINGWITH
BELARUS
ITOPROVIDERS
Source: CEE ITO Review 2010
www.outsourcing-destinations.org
ABN AMRO Bank, Air Canada Vacations,
Bank of America, BMW AG, Bosch GmbH,
British American Tabacco, Contentum,
Daimler AG, Deutsche Bank, eBay,
European Patent Office, Expedia, Fujitsu
Technology Solutions, GE, HP,
Hubert Burda Medien, IBM, Lenovo,
Microsoft, National Hockey League,
Oracle, Peugeot, Philips, Renaissance
Capital, Samhammer AG, Samsung,
SanDisk, SAP, Scania, Sears, Siemens AG,
Standard Bank of South Africa, Teradata,
The Coca-Cola Company, Thomson
Reuters, Toyota Motors, University of
California Berkeley, Viacom/MTV
Networks, Walt Disney
COMPANYPROFILES
&CONTACTS
Profiles and contacts of Belarus ITO services providers and
industry organizations
www.outsourcing-destinations.org
Applied Systems | Enterprise
Software Developers for 17
years
Applied Systems creates M2M
and business process automa-
tion software.
Our Groundwork™ Platform is
built on customisable compo-
nents, ensuring a tailored solu-
tion that perfectly matches your
needs.
Our experience and expertise is
in M2M building powerful soft-
ware interfaces with mission crit-
ical machinery. Solutions include
test, calibration, configuration
and maintenance automation.
We have deep domain know-
how in data acquisition and pro-
cess visualization.
We develop native mobile apps
for industrial applications. New
technologies emerge constantly,
for example augmented reality.
We work closely with our clients
to harness these technologies to
drive efficiency. We have built a
powerful test environment Oc-
topus, which allows for rapid and
accurate software functionality
and usability testing
These skills combined allow us to
create software that automates
and visualises any business pro-
cess from sales to service.
Customers value the quality of
our work and our competitive
cost.
The software we develop is mis-
sion critical. It interfaces with
machines and business process-
es that create billions of euros in
revenue for our clients.
UI, user interface design is today
just as critical as back-end engi-
neering excellence. This is a skill-
set we invest heavily in ensuring
best in class usability. Applied
Systems is an ISO 9001:2008 cer-
tified company and a Microsoft
Silver partner.
Anastasiya Khviasechka
Business Development
sales@appsys.net
Phone: +375 17 210 12 91
www.appsys.net
Axiopea Consulting
Mission & Vision - Axiopea Con-
sulting in cooperation with CS&IE
Data Consulting supports Micro-
soft Dynamics AX and various re-
lated products and technologies.
Our aim is to be a provider of so-
lutions and technologies for the
small- and mid-market, as well
as high quality development ser-
vices for Microsoft Dynamics AX.
Our Mission is to assist Clients
as their long-term IT-technology
partner.
Partnership - We do customer
projects either with our internal
resources or in cooperation with
local Partners.We supply our cli-
ents both on-site and off-site
support.
Specialization - We specialize in
Dynamics AX development and
outsourcing services.
Experience - We have been ac-
quiring our ERP experience in de-
velopment on customer projects
for Microsoft Dynamics AX since
1999.We took part in implemen-
tation of more than 100 projects
done more than 120.000 devel-
opment hours in all Dynamics
AX versions (from 2.5 till 2012)
and modules, including Web de-
velopment. We have successfully
developed large projects for dif-
ferent industries. We are strong
in Dynamics AX upgrades (more
than 20 upgraded projects, in-
cluding AX version 2012) using
our settled internal company-
wide workflow and own tools.
We are flexible enough to com-
mit the necessary resources for
big projects as well as perfectly
organized for support small con-
current requests.
Contact information:
Dmitry Ryzhevich, CEO
220004 Minsk, Belarus, Amura-
torskaya st. 4b-614
www.csie-data.com
pm-by-office@csie-data.com
Tel.:+375(29)702-95-05 ;
Tel.:+375(17)306-36-56
Business Data Processing
BDP is a unique IT consulting and
development company in East-
ern Europe with technical part-
ners in Belarus and Lithuania and
the network of local Consultants
and Project Managers across the
globe.
BDP’s business model is based on
frame agreements with over 100
software development compa-
nies.
BDP invested in creating the
knowledge base of local exper-
tise in Belarus, which allow to
cherry pick the right approach
and team for every outsourcing
case.
With our unique matching meth-
odology, we legally commit to
the delivery of the right team
and solution.
Our expertise includes over 15
business domains :
- Finance,
- Logistics,
- Automotive,
- Media,
- Healthcare
and more.
Further we cover all the main
stream technologies including:
- PHP,
- .NET,
- Java,
- C++,
- iOS,
- Android,
- SAP,
- MS Sharepoint
and others.
By allowing us to take care of all
your outsourcing needs, you can
increase quality, save time, sim-
plify your administration and cut
costs.
Contact
www.businessdataprocessing.com
info@businessdataprocessing.com
Elena Kozlovskaya, Director
Tel. Belarus: +375 29 1808824
Email: elena@businessdataprocess-
ing.com
Germany: +49 89 44234 770
Austria: +43 1489 25 28
Dev.by
Dev.by is a leading Belarus IT por-
tal with more than 20k members
and over 700 local IT companies
registered.We provide news, pro-
fessional blog articles, detailed
IT salaries statistics and inde-
pendent ratings of Belarusian IT
companies. Knowing the market
is our core business which al-
lows Dev.by clients to be well in-
formed as well.
Our list of services includes:
- Consulting;
- IT recruitment
- Organizing more than 20 IT
training courses, seminars and
conferences annually
- Holding the international annu-
al conference“MobileOptimize”
- Holding the Annual“The Best IT
Company to Work For”competi-
tion
- IT companies self-assessment
- Promotion of your company in
the local market.
Our typical clients are looking:
- To improve their position in the
market;
- To open a new development
office in Belarus;
- For professional IT recruitment
help;
- For Belarusian IT market infor-
mation.
If you are interested in learn-
ing more please contact:
Artiom Kontsevoi, Director.
Tel: +375 (44) 708 4105
E-mail: artiom@dev.by
www.dev.by
INTETICS CO
Intetics Co. is a leading global
sourcing company focused on es-
tablishing and operating remote
dedicated teams for application
development, systems integra-
tion, engineering, data process-
ing and back office support.
Based on our proprietary busi-
ness model of Remote In-Sourc-
ing®, Intetics has successfully
served as the technology part-
ner for over 200 firms worldwide
from variety of industries like
insurance, finance, hi-tech, edu-
cation, automotive, logistics, tel-
ecom and others. Intetics is ISO
9001 and ISO 27001 certified,
and Microsoft and Oracle Gold
Partner.
Our global reputation for innova-
tion and growth is best reflected
by the numerous prestigious ac-
colades we’ve earned, including
the Deloitte Technology Fast 50,
Inc. 500, Software 500 and CRN
100 awards and inclusion in the
Top 100 Global Service Providers
and Top 100 Global Outsourcing
Companies lists.
While already in Top 10 compa-
nies by industry recognition, In-
tetics aspires to become an out-
sourcing leader within Eastern
Europe. Our unique proposition
stands out for serving as a ‘total’
developer of dedicated engi-
neering teams that operate as an
extension of the client’s organi-
zation, including both on-shore
and off-/near-shore components
and covering a wide spectrum
of engineering capabilities. We
strive to become a ‘globalization
enabler’ for the mid-sized com-
panies worldwide and provide
them with all the benefits of the
modern global service markets.
Contact
BernardWeber, ExecutiveDirector
Intetics GmbH, Fritz-Vomfelde-
Srt. 34.
40547 Düsseldorf,
Germany 

Phone: +49-211-9598-7114
E-mail: odt@intetics.com
Web: www.intetics.com
Brainware Services Ltd (doing
business as Migrate2Mobile) is a
software engineering company
founded by software develop-
ment experts, mobile industry
visionaries and strategists who
concentrated their efforts on de-
livering the highest possible level
of service to its Clients.
Since the Company’s inception
in 2010 we have grown from 6 to
40+ professionals and completed
more than 50 projects for clients
in the UK, USA and Europe. As a
1st and 2d tier service provider
we’ve done work for such sound
companiesasMicrosoft(UK),Cor-
bis Images (USA), Adorama Cam-
era (USA), Sanofi (Netherlands),
Takeda Pharmaceuticals (Nether-
lands), VVAA (Netherlands), MSD
(Netherlands), OLVG (Nether-
lands), Douglas (Germany).
Strongest points - Extensive
technology and industry knowl-
edge (see areas of expertise);
timely delivery; budget ap-
proach; proactive clients sup-
port.
Areas of expertise:
- Tablet publishing platforms and
solutions,
- Mobile Healthcare,
- eCommerce,
- Community portals,
- All kinds of mobile apps across
industries.
Rover van Mierlo, Owner at
Logicapps, Netherlands says:
“We have experienced Migrate-
2Mobile as a very reliable partner
in iOS as well as in Android devel-
opment. They always react very
quickly on questions and they
communicate well on the progress
of the project. We experienced
“What was promised was deliv-
ered … and a bit more”.
For more information please visit
our web site at www.migrate-
2mobile.com or contact Michael
Grebennikov, Managing Partner
T: +375 29 684 8120
Email: mike@migrate2mobile.com
OCSICO is a mature software de-
velopment house based in Minsk,
Belarus. Outsourcing to us helps
companies to achieve their stra-
tegic goals and gain additional
benefits such as:
•	 Cost savings;
•	 Reduced time-to-market;
•	 Resources usage optimization;
•	 Better product quality man-
agement.
What we do - Our enthusiastic,
devoted and highly skilled team
works to deliver exceptional cus-
tom software solutions to ISVs,
ASPs and end-users.
• Custom applications develop-
ment (.NET, Java, iOS, Android,
PHP, SharePoint,Windows Phone,
etc.);
• Science-intensive products de-
velopment;
• Software testing and quality as-
surance;
• Maintenance and support.
Whoweworkfor-We have long-
term relationships with compa-
nies in various sectors: Retail,
Banking, Telecommunications,
Healthcare, Entertainment, Man-
ufacturing, etc. This comes as a
result of our deep understand-
ing of customers’ businesses and
commitment to quality.
How we work - Each project is
of the highest importance, and
every customer is unique in our
eyes. Combining our 10-years ex-
perience with the best industry
practices we offer our customers
the most suitable and conveni-
ent approach. Our principles are:
•	 Insight: understand your cus-
tomer
•	 Enthusiasm: be totally commit-
ted
•	 Trust: build long-term partner
relationships
•	 Accountability: keep the team
motivated
•	 Collaboration: win with your
customer
•	 Quality: stick to the highest
standards
Contact: Alesia Stolepchenko,
Head of Sales and Business De-
velopment
Phone: +375 17 2908639
Email: contact@ocsico.com
Web: www.ocsico.com
We are a software company with
headquarters in US and a devel-
opment center in Belarus. Our
focus is on high quality, timely
delivered and cost-effective off-
shore software development.
Our team consists of 50+ dedi-
cated, technology-loving pro-
fessionals. 90% of our staff are
senior or mid-level software en-
gineers holding degrees from
leading universities. We are a Mi-
crosoft Certified Partner.
Why us? - The main secret of
Offsiteteam’s success is people.
We are a real team that helps
each other to progress, master
best practices of software de-
velopment and solve complex
problems. We love what we do
and it shows in our work. At Off-
siteteam, we forge long-term
relationships with our partners.
Among our ‘long-term’ clients
such companies as Viacom, CBS
andThe NewYorkTimes.We have
hundreds of projects of different
scale under our belt and enjoy
100% customer retention rate.
OurTechnical Expertise - Native
Mobile Development (Objective
C, Mobile Java, Windows Mobile)
Cross-Platform Development
(Xamarin, PhoneGap, Sencha)
Enterprise development (Java,
C#.Net, SQL)
Web-studio (HTML 5, JS, Perl,
PHP)
Facebook Applications
Data Analysis, Social Network
Analysis, Machine Learning (R,
Matlab)
Our Knowledge Domains - Me-
dia: Broadcasting and Publishing;
Electronic Publishing, Document
Management systems, eBooks;
Business process management,
Business intelligence; Statisti-
cal Data analysis, Social Network
Analysis
Contact:AlexKulick(CEO),Phone:
+1 201 7937127
Email: contact@offsiteteam.com
Web: www.offsiteteam.com
Omertex is an IT software de-
velopment company headquar-
tered in Minsk, Belarus.
Our main specialty is creating
complex enterprise systems, so-
lutions and applications based
on Microsoft technologies in the
sphere of .Net, Sharepoint. One
of activity directions of the com-
pany is developing mobile ap-
plications for Android, iOS and
Windows Phone. We also provide
a wide range of services to cli-
ents including the development,
implementation and support of
solutions.
Founded in 2008, Omertex has
quickly expanded and now it is a
young prosperous and fast grow-
ing organization with an open
atmosphere, a professional atti-
tude and highly skilled certified
developers.
We’ve gained our extensive ex-
perience while working in pro-
jects of different complexity and
in various industries. Our expe-
rience includes the creation of
client-server systems, enterprise
solutions, high loaded systems,
electronic document flow sys-
tems, intranet portals and ser-
vices.
We provide assistance to com-
panies that desire to automatize
their business processes and to
increase their income by means
of advanced technologies use.
Our company is always open to
new contacts and we’re interest-
ed in cooperation with system in-
tegrators in outsourcing sphere.
Having a good experience of
partnership with European and
North American customers, we
are interested in expanding our
connections to German and oth-
er West European markets.
Omertex LLC, Minsk, Zhilunovi-
cha st. 15-401, 220026, Belarus
Phone: +375 17 346 9204
Email: contact@omertex.com
Web: www.omertex.com
Oxagile is a custom web & mobile
development company with 120+
professionals onboard, 150+ suc-
cessfully delivered projects, and
100+ happy clients. Our core com-
petency is providing end-to-end
video technology solutions for our
Clients to capitalize their oppor-
tunities in multi-screen OTT video
delivery:
- Social interaction
- Content protection
- Multi-screen delivery
-Third-party integrations
- Monetization
- Encoding & transcoding
-VoD and live linear
Oxagile has extensive experience
in custom solutions development
allowing our clients to effectively
collaborate in real-time.
Successfully deployed projects
includesuchfeaturesas:
-Video & audio chats
- Desktop sharing
- Shared whiteboards
- Documents sharing & exchange
We build them utilizing best-of-
breedfunctionalityofWebRTC,Tok-
Box, Vidyo, and Flash across variety
of end-user devices.
FeaturedProjects:
Xirsys – feature-rich JS framework
for turnkeyWebRTC enabling
Vodafone–VoDandMobileTVsolu-
tions for multiple mobile platforms
and web
KIT Digital – multiple lens-to-lens
video management platforms inte-
gration and customization
ooVoo - web-based video chat so-
lution and multiple ooVoo API inte-
grations
Telecom Argentina – VoD service
for the major telecom operator in
Latin America
Contact
Mihail Romanovsky
Head of Marketing
+1 855 466 9244
contact@oxagile.com
www.oxagile.com
Promwad provides a full cycle
of custom electronics design
services: product concept de-
velopment, enclosure design,
hardware platform design, em-
bedded and application software
development, QA/QC, prototyp-
ing, small scale production and
manufacturing support.
We are expertized in and serve
many industries, including Tel-
ecommunications, Industrial, Au-
tomotive, Video/Media and Con-
sumer electronics.
Promwad is a partner and mem-
ber of Design Networks of Texas
Instruments, STMicroelectronics,
Marvell, Fujitsu and Analog
Devices.
Our development processes are
standardized by ISO9001:2008
and IPC.
		
Operating Systems: GNU/Linux,
Android, FreeRTOS, RTEMS,
Freebsd, Netbsd, ThreadX, QNX,
RTAI
			
Programming languages: C (us-
er-space, kernel-space), Assem-
bler (AVR32, x86, STM32, Blackfin,
ARM, MIPS), C++, Shell, Python,
PHP, QML, Lua, Tcl, CSS, HTML,
JavaScript, XSLT.
Processor architecture: TI - Da-
Vinci, Sitara, OMAP4, Marvell
– Armada, ST – Teseo / Cartesio
family; SPEAr family, STi71xx
family
AD – Blackfin family		
			
Interfaces: HDMI, DVB, DVI; S/
PDIF, AC97, I2S, USB, Ethernet;
LCD, Camera (CSI) , CF/MMC/SD;
LPC, PCI, PCI-E; CAN, MOST
Contact:
Victoria Maschenko
Head of Marketing
+375 (17) 312-12-46 (#209)
v.maschenko@promwad.com
www.promwad.com
R-Style is one of the leading IT
companies in Russia. For more
than 20 years of successful op-
eration R-Style gained reputation
of a serious and trusted partner.
A net of affiliates and R&D cent-
ers was created in the CIS coun-
tries. R-Style became the largest
supplier of IT and business sys-
tems for public sector in Russia in
2012.
R-Style has all the necessary li-
censesandnon-disclosureagree-
ments. R-Style helped to turn
into life more than 5000 projects.
Our solutions for your business
include:
• IT consulting and IT outsourc-
ing
• BPO
• Complex automation of enter-
prises and organizations;
• IT business workflows service,
support and outsourcing;
• Implementation of business
systems;
• Implementation of information
security systems;
• Telecommunication services
and many more.
Most of the employees of the
company have experience of
7-10+ years. Moreover, all the
specialists are highly qualified;
and practically all the developers
are certified by the world’s lead-
ing providers of IT solutions. Our
core technologies are Microsoft
and Intel; IBM and Oracle/DB2;
Java, .NET, C/C++; iOs, Android
and Windows Mobile. We have
successful expertise in Oracle Fu-
sion Middleware.
We will help you to optimize your
expenses, improve the efficiency
of business processes and devel-
op incredible IT solutions.
For more information check our
website: www.r-style.com
Contact
Slava Babienko, +375 29 3685555
slava.babienko@r-style.com
SaM Solutions is an international
company with offices in Germa-
ny, U.S., UK, Netherlands, Belarus
and Ukraine. Since 1993 SaM So-
lutions offers software develop-
ment outsourcing services. SaM
Solutions’ continued commit-
ment to process excellence has
been demonstrated through its
ISO 9001 certificate since 2002.
The company technological pro-
ficiency is backed by technol-
ogy partnerships with IT industry
leaders such as Microsoft and
Oracle. SaM Solutions also plays
an active part in the open-source
community by contributing to
and supporting open-source
projects, solutions and events.
SaM Solutions provides a one-
stop end-to-end range of soft-
ware services. SaM Solutions
methodically defines processes
withitsclientsinordertoensure
that every project is executed
in an efficient and transparent
manner:
1. Business analysis, software
requirements co-development
2. Architecture and design of
software application
3. Custom software application
development
4. Re-engineering, support and
maintenance of legacy software
applications
5. Customization/localization
services
6. Software testing and quality
assurance
Some of the technical areas that
SaM Solutions has multi-year
experience in are: .NET Enter-
prise Platform, J2EE Enterprise
Platform, SAP, Lotus business
platforms, Open-source, UNIX
and Linux technologies, Firm-
ware, real-time and embedded
software, Data storage and net-
working systems
Contact:
Anton Dechko, Managing Director
SaMSolutionsGmbH,AmBahnhof
4a, D-82205 Gilching, Germany
Tel: + 49 8105 77 89 0
Email: a.dechko@sam-solutions.com
Web: www.sam-solutions.com
Sensotronica Ltd. specializes in
hardware and firmware develop-
ment with the strong focus on au-
tomation systems.
We develop embedded software
for different operation systems
and Micro-controllers, firmware for
FPGA and CPLD chips and custom
design of digital and analog elec-
tronics.
Our customers get clear and easy
project management based on
agile development principles with
Redmine software as project plan-
ning and issue tracking system.
Subversion software used to main-
tain codes and documentation. In
aggregate with modern commu-
nication facilities it makes possible
to our customers control of project
state on any distance from actual
geographic attitude of develop-
ment team.
When required, our engineers pro-
vide on-site customer support for
bringing up developed products
and complex integration tasks.
Sensotronica Ltd. is a resident of
Belarus Hi-tech Park. One of our
special features is strong scientific
competence of our leading special-
ists in the field of physics and com-
prehensive automation.
Sensotronica team comprises
highly qualified engineers, some
of them own PhD or professor de-
grees. More than 70% of the team
has 8+ years of experience. That’s
why we may provide also consult-
ingservicestoourclientsbyfinding
reliable and efficient technical solu-
tions according their requests.
The majority of our projects are
made for customers from Europe
Union.That is why we know exactly
what confidentiality is and we al-
ways guarantee efficient solutions.
Contact
Roustam Asimov, CEO
Phone: +375 29 6509394
info@sensotronica.com
www.sensotronica.com
ST Group Holding was created
in 2012 as the result of ST Group
Innovative association reorgani-
zation. ST Group Holding is rep-
resented by 5 companies: System
Technologies JLLC, ROND LLC,
Marco LLC, Marco-Plus LLC and
Belsoft-Borlas Group LLC.
ST Group Holding companies
provide the whole range of
services on the automation of
business processes in different
spheres of the economy: in bank-
ing sphere, industry, and leasing
companies.
System Technologies JLLC pro-
vides the latest IT-solutions for
banking and financial spheres.
Belsoft-Borlas Group LLC pro-
vides diversified services in the
sphere of export oriented soft-
ware development for medium
and major business companies
as well as develops mobile appli-
cations. The company is a com-
petence centre of Oracle solu-
tions (CRM, Business Intelligence,
Oracle e-Business Suite) and the
developer of 1C solutions for
large industrial enterprises.
ROND LLC is a centre of banking
competence which contains a
rich experience of development,
testing and integration of world
vendors’applications.
Marco LLC provides IT-outsorc-
ing, IT-solutions implementation
and processing services.
Marco-Plus LLC installs ATMs,
supports card infrastructure and
provides the software of world’s
most famous vendors.
Every year ST Group Holding
completes more than 150 suc-
cessful projects.
Contact:
Address: 1/1, Academician Ku-
previch street, Minsk, Belarus
Phone: +375-17-269-04-00
Web: www.stgroup.by
Email: info@stgroup.by
Wimix LLC, Complex Android So-
lutions.
We provide top notch technol-
ogy solutions for companies
from Healthcare, Media, Banking,
Advertising, Entertainment and
other business areas.
Areas of our expertise:
Integrated mHealth apps devel-
opment for a custom Android
smartphone aimed to help pa-
tients to monitor blood count
and pressure, body temperature,
other indexes. Also used to take
medical tests, prepare them-
selves for visiting doctors, get
up-to-date information on their
diseases, track medical intake
schedule and other meanings.
Media apps (Android TV) with
such features as: video stream
watching and recording, EPG
(electronic program guides), fa-
vourite channels list manage-
ment via drag and drop, cars or
real estate search, advertising,
online shopping, games, social
networks, maps, Google services
and much more.
Business apps for Banking which
allow performing various finan-
cial operations on the fly, without
visiting a bank office: payments
processing, accounts manage-
ment, check your balance and
transaction history, find ATMs
and branches (GPS).
Our mission is to help custom-
ers achieve their goals, providing
high quality solutions, clear com-
munication, products support
and assistance.
Don’t hesitate to contact us!
Contact information:
Wimix LLC
www.wimix.by
Denis Tolstashov, Chief Executive
Officer
Phone: + 375 29 750 12 38
Email: dt@wimix.by
OUTSOURCING
DESTINATION
GUIDES
ASERIESBY
GERMAN
OUTSOURCING
ASSOCIATION
VISITWEBSITE >>
www.outsourcing-destinations.org
for global distribution
SPONSORS&
PARTNERS
This Guide is produced in co-opera-
tion with:
This Guide is produced with support
from:
We like to thank our co-operation partner and sponsors for their contributions to this inde-
pendent, non-profit initiative of the German Outsourcing Association. Sponsors have no
influence on the production, selection or revision of content what so ever.
And the General Council of the
German Outsourcing Association
Copyright @ All rights reserved. German Outsourcing Association46
OUTSOURCING
DESTINATION
GUIDEBELARUS
PUBLISHER
German Outsourcing Association www.outsourcing-verband.org
IN CO-OPERATION WITH
Dev.by - Leading Belarus IT-Portal with 20.000+ members www.dev.by
EDITORS
Stephan Fricke (connect), Michael Grebennikov (connect)
PRODUCTION
Agency OutCome ww.outsourcing-marketing.org
CONTACT
office@outsourcing-verband.org www.outsourcing-destinations.org
Copyright @ All rights reserved. German Outsourcing Association. Contact for requests: office@outsourcing-verband.org
www.outsourcing-destinations.org

Weitere ähnliche Inhalte

Was ist angesagt?

2.North East Bohemia Presentation Vuts
2.North East Bohemia Presentation Vuts2.North East Bohemia Presentation Vuts
2.North East Bohemia Presentation VutsFNian
 
Ukraine: Tech talents, Startups, Investments
Ukraine: Tech talents, Startups, InvestmentsUkraine: Tech talents, Startups, Investments
Ukraine: Tech talents, Startups, InvestmentsDaniil Sokolov
 
Seven truths-about-the-technology-industry-2020 04
Seven truths-about-the-technology-industry-2020 04Seven truths-about-the-technology-industry-2020 04
Seven truths-about-the-technology-industry-2020 04TechFinland
 
Relations between Government and IT (Dimitri Podoliev Business Stream)
Relations between Government and IT (Dimitri Podoliev Business Stream)Relations between Government and IT (Dimitri Podoliev Business Stream)
Relations between Government and IT (Dimitri Podoliev Business Stream)IT Arena
 
Argosy bus-436-module-4-assignment-2-privacy-laws-and-hr-new
Argosy bus-436-module-4-assignment-2-privacy-laws-and-hr-newArgosy bus-436-module-4-assignment-2-privacy-laws-and-hr-new
Argosy bus-436-module-4-assignment-2-privacy-laws-and-hr-newshyaminfo103
 
Kaunas Free Economic Zone
Kaunas Free Economic ZoneKaunas Free Economic Zone
Kaunas Free Economic ZoneVYTIS MALECKAS
 
Yves Breem: Labour market integration of immigrants and their children in Est...
Yves Breem: Labour market integration of immigrants and their children in Est...Yves Breem: Labour market integration of immigrants and their children in Est...
Yves Breem: Labour market integration of immigrants and their children in Est...integratsioonisihtasutus
 
Investment Profile: Russia
Investment Profile: RussiaInvestment Profile: Russia
Investment Profile: RussiaOryx Tr
 
RDI talent and opportunity in Finland
RDI talent and opportunity in FinlandRDI talent and opportunity in Finland
RDI talent and opportunity in FinlandInvest in Finland
 
Estonia - Your Product Innovation and Production Partner
Estonia - Your Product Innovation and Production PartnerEstonia - Your Product Innovation and Production Partner
Estonia - Your Product Innovation and Production PartnerMartin Koch
 
Criteria: Why to invest in Finland?
Criteria: Why to invest in Finland?Criteria: Why to invest in Finland?
Criteria: Why to invest in Finland?Invest in Finland
 
The Irish Software Industry 1989-2008: An overview of its ...
The Irish Software Industry 1989-2008: An overview of its ...The Irish Software Industry 1989-2008: An overview of its ...
The Irish Software Industry 1989-2008: An overview of its ...butest
 
The irish-software-industry-19892008-an-overview-of-its1749
The irish-software-industry-19892008-an-overview-of-its1749The irish-software-industry-19892008-an-overview-of-its1749
The irish-software-industry-19892008-an-overview-of-its1749Federico Pomero
 
Foreign investment guide for Republic of Moldova
Foreign investment guide for Republic of MoldovaForeign investment guide for Republic of Moldova
Foreign investment guide for Republic of MoldovaSerghei Cozma Law Firm Inc
 
About DCC
About DCCAbout DCC
About DCCDryps
 
Health eu editorial board 271112 eija hukka
Health eu editorial board 271112 eija hukkaHealth eu editorial board 271112 eija hukka
Health eu editorial board 271112 eija hukkahukka6
 
Brochure European IT Professionalism Framework
Brochure European IT Professionalism FrameworkBrochure European IT Professionalism Framework
Brochure European IT Professionalism FrameworkJuan Pablo Peñarrubia
 
Lodzkie Region - in the center of Poland, in the center of Europe
Lodzkie Region - in the center of Poland, in the center of EuropeLodzkie Region - in the center of Poland, in the center of Europe
Lodzkie Region - in the center of Poland, in the center of EuropePromuje Łódzkie
 

Was ist angesagt? (20)

2.North East Bohemia Presentation Vuts
2.North East Bohemia Presentation Vuts2.North East Bohemia Presentation Vuts
2.North East Bohemia Presentation Vuts
 
Ukraine: Tech talents, Startups, Investments
Ukraine: Tech talents, Startups, InvestmentsUkraine: Tech talents, Startups, Investments
Ukraine: Tech talents, Startups, Investments
 
Potential of poltava region it industry market eng
Potential of poltava region it industry market engPotential of poltava region it industry market eng
Potential of poltava region it industry market eng
 
Seven truths-about-the-technology-industry-2020 04
Seven truths-about-the-technology-industry-2020 04Seven truths-about-the-technology-industry-2020 04
Seven truths-about-the-technology-industry-2020 04
 
Relations between Government and IT (Dimitri Podoliev Business Stream)
Relations between Government and IT (Dimitri Podoliev Business Stream)Relations between Government and IT (Dimitri Podoliev Business Stream)
Relations between Government and IT (Dimitri Podoliev Business Stream)
 
Argosy bus-436-module-4-assignment-2-privacy-laws-and-hr-new
Argosy bus-436-module-4-assignment-2-privacy-laws-and-hr-newArgosy bus-436-module-4-assignment-2-privacy-laws-and-hr-new
Argosy bus-436-module-4-assignment-2-privacy-laws-and-hr-new
 
Kaunas Free Economic Zone
Kaunas Free Economic ZoneKaunas Free Economic Zone
Kaunas Free Economic Zone
 
Yves Breem: Labour market integration of immigrants and their children in Est...
Yves Breem: Labour market integration of immigrants and their children in Est...Yves Breem: Labour market integration of immigrants and their children in Est...
Yves Breem: Labour market integration of immigrants and their children in Est...
 
Investment Profile: Russia
Investment Profile: RussiaInvestment Profile: Russia
Investment Profile: Russia
 
RDI talent and opportunity in Finland
RDI talent and opportunity in FinlandRDI talent and opportunity in Finland
RDI talent and opportunity in Finland
 
Estonia - Your Product Innovation and Production Partner
Estonia - Your Product Innovation and Production PartnerEstonia - Your Product Innovation and Production Partner
Estonia - Your Product Innovation and Production Partner
 
Criteria: Why to invest in Finland?
Criteria: Why to invest in Finland?Criteria: Why to invest in Finland?
Criteria: Why to invest in Finland?
 
The Irish Software Industry 1989-2008: An overview of its ...
The Irish Software Industry 1989-2008: An overview of its ...The Irish Software Industry 1989-2008: An overview of its ...
The Irish Software Industry 1989-2008: An overview of its ...
 
The irish-software-industry-19892008-an-overview-of-its1749
The irish-software-industry-19892008-an-overview-of-its1749The irish-software-industry-19892008-an-overview-of-its1749
The irish-software-industry-19892008-an-overview-of-its1749
 
Foreign investment guide for Republic of Moldova
Foreign investment guide for Republic of MoldovaForeign investment guide for Republic of Moldova
Foreign investment guide for Republic of Moldova
 
About DCC
About DCCAbout DCC
About DCC
 
Health eu editorial board 271112 eija hukka
Health eu editorial board 271112 eija hukkaHealth eu editorial board 271112 eija hukka
Health eu editorial board 271112 eija hukka
 
Brochure European IT Professionalism Framework
Brochure European IT Professionalism FrameworkBrochure European IT Professionalism Framework
Brochure European IT Professionalism Framework
 
Lodzkie Region - in the center of Poland, in the center of Europe
Lodzkie Region - in the center of Poland, in the center of EuropeLodzkie Region - in the center of Poland, in the center of Europe
Lodzkie Region - in the center of Poland, in the center of Europe
 
Focus on Lithuania (IBR 2013)
Focus on Lithuania (IBR 2013)Focus on Lithuania (IBR 2013)
Focus on Lithuania (IBR 2013)
 

Ähnlich wie Outsourcing Guide to Belarus" (2013)

As a Response to Ukrainian Crisis: New Opportunity for Foreign Investors at t...
As a Response to Ukrainian Crisis: New Opportunity for Foreign Investors at t...As a Response to Ukrainian Crisis: New Opportunity for Foreign Investors at t...
As a Response to Ukrainian Crisis: New Opportunity for Foreign Investors at t...IT Arena
 
Market Mapping report
Market Mapping reportMarket Mapping report
Market Mapping reportZiad Jaser
 
SCHNEIDER GROUP Industry Insight: IT Outsourcing and Software in Belarus
SCHNEIDER GROUP Industry Insight: IT Outsourcing and Software in BelarusSCHNEIDER GROUP Industry Insight: IT Outsourcing and Software in Belarus
SCHNEIDER GROUP Industry Insight: IT Outsourcing and Software in BelarusSCHNEIDER GROUP
 
2014 Developments in Ukrainian IT sector, Yevgen Sysoyev @ IDCEE2014
2014 Developments in Ukrainian IT sector, Yevgen Sysoyev @ IDCEE20142014 Developments in Ukrainian IT sector, Yevgen Sysoyev @ IDCEE2014
2014 Developments in Ukrainian IT sector, Yevgen Sysoyev @ IDCEE2014Yevgen Sysoyev
 
Mc pita palestinian-ict_sector_2_0_report (5)
Mc pita palestinian-ict_sector_2_0_report (5)Mc pita palestinian-ict_sector_2_0_report (5)
Mc pita palestinian-ict_sector_2_0_report (5)Ahmad Shalabi
 
National project Innovative Ukraine
National project Innovative UkraineNational project Innovative Ukraine
National project Innovative UkraineYevgen Sysoyev
 
Ce fast50 2013_final
Ce fast50 2013_finalCe fast50 2013_final
Ce fast50 2013_finalHonza Beranek
 
Challenges and Future Outlook of the ICT of software in Palestine under cover...
Challenges and Future Outlook of the ICT of software in Palestine under cover...Challenges and Future Outlook of the ICT of software in Palestine under cover...
Challenges and Future Outlook of the ICT of software in Palestine under cover...Jamil S. Alagha
 
IT in Republic of Moldova - Value for the Money
IT in Republic of Moldova - Value for the MoneyIT in Republic of Moldova - Value for the Money
IT in Republic of Moldova - Value for the MoneyGeo Lupascu
 
10 reasons why you will benefit from doing qa outsourcing in poland
10 reasons why you will benefit from doing qa outsourcing in poland10 reasons why you will benefit from doing qa outsourcing in poland
10 reasons why you will benefit from doing qa outsourcing in polandSzymon Chruścicki
 
An overview of Ukrainian it market.
An overview of Ukrainian it market.An overview of Ukrainian it market.
An overview of Ukrainian it market.Artem Berman
 
Outsourcing to Ukraine.Country overview.
Outsourcing to Ukraine.Country overview.Outsourcing to Ukraine.Country overview.
Outsourcing to Ukraine.Country overview.HI-TECH_Org_Ua
 
Outsourcing To CEE. Country Overview. Ukraine Webinar 13.01.10
Outsourcing To CEE. Country Overview. Ukraine Webinar 13.01.10Outsourcing To CEE. Country Overview. Ukraine Webinar 13.01.10
Outsourcing To CEE. Country Overview. Ukraine Webinar 13.01.10guest4ffcf5f
 
Outsourcing to Ukraine. Country Overview. Webinar 13.01.10.
Outsourcing to Ukraine. Country Overview. Webinar 13.01.10.Outsourcing to Ukraine. Country Overview. Webinar 13.01.10.
Outsourcing to Ukraine. Country Overview. Webinar 13.01.10.Victor_Maznyuk
 
Data of the australian ICT market - Australia ict industry 2015
Data of the australian ICT market - Australia ict industry 2015Data of the australian ICT market - Australia ict industry 2015
Data of the australian ICT market - Australia ict industry 2015Elioplus .com
 
Ukrainedealbook2012 14-141218040342-conversion-gate02
Ukrainedealbook2012 14-141218040342-conversion-gate02Ukrainedealbook2012 14-141218040342-conversion-gate02
Ukrainedealbook2012 14-141218040342-conversion-gate02Dmytro Lysiuk
 

Ähnlich wie Outsourcing Guide to Belarus" (2013) (20)

'Outsourcing Guide to Belarus'
'Outsourcing Guide to Belarus''Outsourcing Guide to Belarus'
'Outsourcing Guide to Belarus'
 
As a Response to Ukrainian Crisis: New Opportunity for Foreign Investors at t...
As a Response to Ukrainian Crisis: New Opportunity for Foreign Investors at t...As a Response to Ukrainian Crisis: New Opportunity for Foreign Investors at t...
As a Response to Ukrainian Crisis: New Opportunity for Foreign Investors at t...
 
Market Mapping report
Market Mapping reportMarket Mapping report
Market Mapping report
 
SCHNEIDER GROUP Industry Insight: IT Outsourcing and Software in Belarus
SCHNEIDER GROUP Industry Insight: IT Outsourcing and Software in BelarusSCHNEIDER GROUP Industry Insight: IT Outsourcing and Software in Belarus
SCHNEIDER GROUP Industry Insight: IT Outsourcing and Software in Belarus
 
2014 Developments in Ukrainian IT sector, Yevgen Sysoyev @ IDCEE2014
2014 Developments in Ukrainian IT sector, Yevgen Sysoyev @ IDCEE20142014 Developments in Ukrainian IT sector, Yevgen Sysoyev @ IDCEE2014
2014 Developments in Ukrainian IT sector, Yevgen Sysoyev @ IDCEE2014
 
Mc pita palestinian-ict_sector_2_0_report (5)
Mc pita palestinian-ict_sector_2_0_report (5)Mc pita palestinian-ict_sector_2_0_report (5)
Mc pita palestinian-ict_sector_2_0_report (5)
 
National project Innovative Ukraine
National project Innovative UkraineNational project Innovative Ukraine
National project Innovative Ukraine
 
Why locate your business in Hungary?
Why locate your business in Hungary?Why locate your business in Hungary?
Why locate your business in Hungary?
 
Ce fast50 2013_final
Ce fast50 2013_finalCe fast50 2013_final
Ce fast50 2013_final
 
Challenges and Future Outlook of the ICT of software in Palestine under cover...
Challenges and Future Outlook of the ICT of software in Palestine under cover...Challenges and Future Outlook of the ICT of software in Palestine under cover...
Challenges and Future Outlook of the ICT of software in Palestine under cover...
 
IT in Republic of Moldova - Value for the Money
IT in Republic of Moldova - Value for the MoneyIT in Republic of Moldova - Value for the Money
IT in Republic of Moldova - Value for the Money
 
10 reasons why you will benefit from doing qa outsourcing in poland
10 reasons why you will benefit from doing qa outsourcing in poland10 reasons why you will benefit from doing qa outsourcing in poland
10 reasons why you will benefit from doing qa outsourcing in poland
 
An overview of Ukrainian it market.
An overview of Ukrainian it market.An overview of Ukrainian it market.
An overview of Ukrainian it market.
 
Outsourcing to Ukraine.Country overview.
Outsourcing to Ukraine.Country overview.Outsourcing to Ukraine.Country overview.
Outsourcing to Ukraine.Country overview.
 
Outsourcing To CEE. Country Overview. Ukraine Webinar 13.01.10
Outsourcing To CEE. Country Overview. Ukraine Webinar 13.01.10Outsourcing To CEE. Country Overview. Ukraine Webinar 13.01.10
Outsourcing To CEE. Country Overview. Ukraine Webinar 13.01.10
 
Outsourcing to Ukraine. Country Overview. Webinar 13.01.10.
Outsourcing to Ukraine. Country Overview. Webinar 13.01.10.Outsourcing to Ukraine. Country Overview. Webinar 13.01.10.
Outsourcing to Ukraine. Country Overview. Webinar 13.01.10.
 
LINX_ProFix_BC
LINX_ProFix_BCLINX_ProFix_BC
LINX_ProFix_BC
 
Data of the australian ICT market - Australia ict industry 2015
Data of the australian ICT market - Australia ict industry 2015Data of the australian ICT market - Australia ict industry 2015
Data of the australian ICT market - Australia ict industry 2015
 
Ukrainedealbook2012 14-141218040342-conversion-gate02
Ukrainedealbook2012 14-141218040342-conversion-gate02Ukrainedealbook2012 14-141218040342-conversion-gate02
Ukrainedealbook2012 14-141218040342-conversion-gate02
 
Welcome to ukraine!
Welcome to ukraine!Welcome to ukraine!
Welcome to ukraine!
 

Mehr von Oxagile

Executive summary 2017 (infographics)
Executive summary 2017 (infographics)Executive summary 2017 (infographics)
Executive summary 2017 (infographics)Oxagile
 
5 Step Guide To choosing An IT Vendor
5 Step Guide To choosing An IT Vendor5 Step Guide To choosing An IT Vendor
5 Step Guide To choosing An IT VendorOxagile
 
What Do Seniors Expect from Digital Technologies?
What Do Seniors Expect from Digital Technologies?What Do Seniors Expect from Digital Technologies?
What Do Seniors Expect from Digital Technologies?Oxagile
 
How to Master Mobile Automation in QA
How to Master Mobile Automation in QAHow to Master Mobile Automation in QA
How to Master Mobile Automation in QAOxagile
 
Где водится мобильная автоматизация и как научить ее приносить тапочки
Где водится мобильная автоматизация и как научить ее приносить тапочкиГде водится мобильная автоматизация и как научить ее приносить тапочки
Где водится мобильная автоматизация и как научить ее приносить тапочкиOxagile
 
Oxagile übersicht
Oxagile übersichtOxagile übersicht
Oxagile übersichtOxagile
 
Вам с кровью или без? - Проблемы выбора методологии разработки.
Вам с кровью или без? - Проблемы выбора методологии разработки.Вам с кровью или без? - Проблемы выбора методологии разработки.
Вам с кровью или без? - Проблемы выбора методологии разработки.Oxagile
 
Executive summary 2013 oxagile
Executive summary 2013 oxagileExecutive summary 2013 oxagile
Executive summary 2013 oxagileOxagile
 
Oxagile company presentation
Oxagile company presentationOxagile company presentation
Oxagile company presentationOxagile
 

Mehr von Oxagile (10)

Executive summary 2017 (infographics)
Executive summary 2017 (infographics)Executive summary 2017 (infographics)
Executive summary 2017 (infographics)
 
5 Step Guide To choosing An IT Vendor
5 Step Guide To choosing An IT Vendor5 Step Guide To choosing An IT Vendor
5 Step Guide To choosing An IT Vendor
 
What Do Seniors Expect from Digital Technologies?
What Do Seniors Expect from Digital Technologies?What Do Seniors Expect from Digital Technologies?
What Do Seniors Expect from Digital Technologies?
 
How to Master Mobile Automation in QA
How to Master Mobile Automation in QAHow to Master Mobile Automation in QA
How to Master Mobile Automation in QA
 
Где водится мобильная автоматизация и как научить ее приносить тапочки
Где водится мобильная автоматизация и как научить ее приносить тапочкиГде водится мобильная автоматизация и как научить ее приносить тапочки
Где водится мобильная автоматизация и как научить ее приносить тапочки
 
Oxagile übersicht
Oxagile übersichtOxagile übersicht
Oxagile übersicht
 
Вам с кровью или без? - Проблемы выбора методологии разработки.
Вам с кровью или без? - Проблемы выбора методологии разработки.Вам с кровью или без? - Проблемы выбора методологии разработки.
Вам с кровью или без? - Проблемы выбора методологии разработки.
 
Oxagile
OxagileOxagile
Oxagile
 
Executive summary 2013 oxagile
Executive summary 2013 oxagileExecutive summary 2013 oxagile
Executive summary 2013 oxagile
 
Oxagile company presentation
Oxagile company presentationOxagile company presentation
Oxagile company presentation
 

Kürzlich hochgeladen

Invezz.com - Grow your wealth with trading signals
Invezz.com - Grow your wealth with trading signalsInvezz.com - Grow your wealth with trading signals
Invezz.com - Grow your wealth with trading signalsInvezz1
 
Data-Analysis for Chicago Crime Data 2023
Data-Analysis for Chicago Crime Data  2023Data-Analysis for Chicago Crime Data  2023
Data-Analysis for Chicago Crime Data 2023ymrp368
 
Week-01-2.ppt BBB human Computer interaction
Week-01-2.ppt BBB human Computer interactionWeek-01-2.ppt BBB human Computer interaction
Week-01-2.ppt BBB human Computer interactionfulawalesam
 
Discover Why Less is More in B2B Research
Discover Why Less is More in B2B ResearchDiscover Why Less is More in B2B Research
Discover Why Less is More in B2B Researchmichael115558
 
Digital Advertising Lecture for Advanced Digital & Social Media Strategy at U...
Digital Advertising Lecture for Advanced Digital & Social Media Strategy at U...Digital Advertising Lecture for Advanced Digital & Social Media Strategy at U...
Digital Advertising Lecture for Advanced Digital & Social Media Strategy at U...Valters Lauzums
 
Generative AI on Enterprise Cloud with NiFi and Milvus
Generative AI on Enterprise Cloud with NiFi and MilvusGenerative AI on Enterprise Cloud with NiFi and Milvus
Generative AI on Enterprise Cloud with NiFi and MilvusTimothy Spann
 
BigBuy dropshipping via API with DroFx.pptx
BigBuy dropshipping via API with DroFx.pptxBigBuy dropshipping via API with DroFx.pptx
BigBuy dropshipping via API with DroFx.pptxolyaivanovalion
 
Al Barsha Escorts $#$ O565212860 $#$ Escort Service In Al Barsha
Al Barsha Escorts $#$ O565212860 $#$ Escort Service In Al BarshaAl Barsha Escorts $#$ O565212860 $#$ Escort Service In Al Barsha
Al Barsha Escorts $#$ O565212860 $#$ Escort Service In Al BarshaAroojKhan71
 
Ravak dropshipping via API with DroFx.pptx
Ravak dropshipping via API with DroFx.pptxRavak dropshipping via API with DroFx.pptx
Ravak dropshipping via API with DroFx.pptxolyaivanovalion
 
Call Girls Bannerghatta Road Just Call 👗 7737669865 👗 Top Class Call Girl Ser...
Call Girls Bannerghatta Road Just Call 👗 7737669865 👗 Top Class Call Girl Ser...Call Girls Bannerghatta Road Just Call 👗 7737669865 👗 Top Class Call Girl Ser...
Call Girls Bannerghatta Road Just Call 👗 7737669865 👗 Top Class Call Girl Ser...amitlee9823
 
Junnasandra Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Junnasandra Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...Junnasandra Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Junnasandra Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...amitlee9823
 
April 2024 - Crypto Market Report's Analysis
April 2024 - Crypto Market Report's AnalysisApril 2024 - Crypto Market Report's Analysis
April 2024 - Crypto Market Report's Analysismanisha194592
 
BPAC WITH UFSBI GENERAL PRESENTATION 18_05_2017-1.pptx
BPAC WITH UFSBI GENERAL PRESENTATION 18_05_2017-1.pptxBPAC WITH UFSBI GENERAL PRESENTATION 18_05_2017-1.pptx
BPAC WITH UFSBI GENERAL PRESENTATION 18_05_2017-1.pptxMohammedJunaid861692
 
Carero dropshipping via API with DroFx.pptx
Carero dropshipping via API with DroFx.pptxCarero dropshipping via API with DroFx.pptx
Carero dropshipping via API with DroFx.pptxolyaivanovalion
 
Smarteg dropshipping via API with DroFx.pptx
Smarteg dropshipping via API with DroFx.pptxSmarteg dropshipping via API with DroFx.pptx
Smarteg dropshipping via API with DroFx.pptxolyaivanovalion
 
Zuja dropshipping via API with DroFx.pptx
Zuja dropshipping via API with DroFx.pptxZuja dropshipping via API with DroFx.pptx
Zuja dropshipping via API with DroFx.pptxolyaivanovalion
 
Introduction-to-Machine-Learning (1).pptx
Introduction-to-Machine-Learning (1).pptxIntroduction-to-Machine-Learning (1).pptx
Introduction-to-Machine-Learning (1).pptxfirstjob4
 

Kürzlich hochgeladen (20)

Invezz.com - Grow your wealth with trading signals
Invezz.com - Grow your wealth with trading signalsInvezz.com - Grow your wealth with trading signals
Invezz.com - Grow your wealth with trading signals
 
Data-Analysis for Chicago Crime Data 2023
Data-Analysis for Chicago Crime Data  2023Data-Analysis for Chicago Crime Data  2023
Data-Analysis for Chicago Crime Data 2023
 
Delhi 99530 vip 56974 Genuine Escort Service Call Girls in Kishangarh
Delhi 99530 vip 56974 Genuine Escort Service Call Girls in  KishangarhDelhi 99530 vip 56974 Genuine Escort Service Call Girls in  Kishangarh
Delhi 99530 vip 56974 Genuine Escort Service Call Girls in Kishangarh
 
Week-01-2.ppt BBB human Computer interaction
Week-01-2.ppt BBB human Computer interactionWeek-01-2.ppt BBB human Computer interaction
Week-01-2.ppt BBB human Computer interaction
 
Discover Why Less is More in B2B Research
Discover Why Less is More in B2B ResearchDiscover Why Less is More in B2B Research
Discover Why Less is More in B2B Research
 
Digital Advertising Lecture for Advanced Digital & Social Media Strategy at U...
Digital Advertising Lecture for Advanced Digital & Social Media Strategy at U...Digital Advertising Lecture for Advanced Digital & Social Media Strategy at U...
Digital Advertising Lecture for Advanced Digital & Social Media Strategy at U...
 
Generative AI on Enterprise Cloud with NiFi and Milvus
Generative AI on Enterprise Cloud with NiFi and MilvusGenerative AI on Enterprise Cloud with NiFi and Milvus
Generative AI on Enterprise Cloud with NiFi and Milvus
 
Sampling (random) method and Non random.ppt
Sampling (random) method and Non random.pptSampling (random) method and Non random.ppt
Sampling (random) method and Non random.ppt
 
BigBuy dropshipping via API with DroFx.pptx
BigBuy dropshipping via API with DroFx.pptxBigBuy dropshipping via API with DroFx.pptx
BigBuy dropshipping via API with DroFx.pptx
 
Al Barsha Escorts $#$ O565212860 $#$ Escort Service In Al Barsha
Al Barsha Escorts $#$ O565212860 $#$ Escort Service In Al BarshaAl Barsha Escorts $#$ O565212860 $#$ Escort Service In Al Barsha
Al Barsha Escorts $#$ O565212860 $#$ Escort Service In Al Barsha
 
Ravak dropshipping via API with DroFx.pptx
Ravak dropshipping via API with DroFx.pptxRavak dropshipping via API with DroFx.pptx
Ravak dropshipping via API with DroFx.pptx
 
Call Girls Bannerghatta Road Just Call 👗 7737669865 👗 Top Class Call Girl Ser...
Call Girls Bannerghatta Road Just Call 👗 7737669865 👗 Top Class Call Girl Ser...Call Girls Bannerghatta Road Just Call 👗 7737669865 👗 Top Class Call Girl Ser...
Call Girls Bannerghatta Road Just Call 👗 7737669865 👗 Top Class Call Girl Ser...
 
Junnasandra Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Junnasandra Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...Junnasandra Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Junnasandra Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
 
April 2024 - Crypto Market Report's Analysis
April 2024 - Crypto Market Report's AnalysisApril 2024 - Crypto Market Report's Analysis
April 2024 - Crypto Market Report's Analysis
 
BPAC WITH UFSBI GENERAL PRESENTATION 18_05_2017-1.pptx
BPAC WITH UFSBI GENERAL PRESENTATION 18_05_2017-1.pptxBPAC WITH UFSBI GENERAL PRESENTATION 18_05_2017-1.pptx
BPAC WITH UFSBI GENERAL PRESENTATION 18_05_2017-1.pptx
 
Carero dropshipping via API with DroFx.pptx
Carero dropshipping via API with DroFx.pptxCarero dropshipping via API with DroFx.pptx
Carero dropshipping via API with DroFx.pptx
 
Call Girls In Shalimar Bagh ( Delhi) 9953330565 Escorts Service
Call Girls In Shalimar Bagh ( Delhi) 9953330565 Escorts ServiceCall Girls In Shalimar Bagh ( Delhi) 9953330565 Escorts Service
Call Girls In Shalimar Bagh ( Delhi) 9953330565 Escorts Service
 
Smarteg dropshipping via API with DroFx.pptx
Smarteg dropshipping via API with DroFx.pptxSmarteg dropshipping via API with DroFx.pptx
Smarteg dropshipping via API with DroFx.pptx
 
Zuja dropshipping via API with DroFx.pptx
Zuja dropshipping via API with DroFx.pptxZuja dropshipping via API with DroFx.pptx
Zuja dropshipping via API with DroFx.pptx
 
Introduction-to-Machine-Learning (1).pptx
Introduction-to-Machine-Learning (1).pptxIntroduction-to-Machine-Learning (1).pptx
Introduction-to-Machine-Learning (1).pptx
 

Outsourcing Guide to Belarus" (2013)

  • 1. BELARUS OUTSOURCING DESTINATION GUIDE Sponsored by: In co-operation with: ITO INDUSTRY EXAMPLES CONTACTS Independent information guide by German Outsourcing Association
  • 3. Outsourcing DestinationGuide Belarus We present with the Outsourcing Guide Belarus the capabilities and actors of the Belarus IT Industry. We inform about market, condistions and actors and show case unique solutions invented by Belarus service industry experts in the form of case studies and project reports. As a result we help decision makers to better understand the ad- vantages and conditions in working with Belarus IT services pro- viders. Market Overview___________________6 Industry Insights & Cases____________14 Profiles & Contacts_________________ 36 Sponsors & Partners________________ 46 Independent information guide by German Outsourcing Association in co-operation with dev.by Belarus for free global distribution.
  • 5.
  • 6. THE BELARUS ITO INDUSTRY An Overview by Michael Grebennikov, General Council Chair Belarus, German Outsourcing Association 6www.outsourcing-destinations.org
  • 7. Belarus general overview The Republic Belarus is a former USSR country which gained its independence in August 1991. Belarus borders with Russia, Ukraine, Lithuania, Latvia and Po- land. Its time zone is UTC + 3. There are two official languages in the country: • Belarusian: 23.4% of the popula- tion speak this language • Russian: 70.2% of population speak this The country’s population is 9,463,800 people and approxi- mately 1.9 million of this total live in the capital of the country – Minsk. Belarus possesses natural re- sources like wood, peat, granite, dolomite, limestone and clay. Its major industries are: • Metallurgical • Mechanical engineering, in- cluding tractors and agricultural, cars, machine-tool constructing and tool industry, instrument making, radio engineering, elec- tro technical, electronics, optics- mechanical industry; and metal working • Chemical and petrochemical • Light industry • Food industry The Belarusian currency is called the Belarus Ruble and only bank notes are used.The Belarus bank- ing system is well developed; payment cards can be used al- most everywhere but not always in rural areas. Travelling to Belarus is quite easy as the capital of the country Minsk is favorably located within 2 hours’ flight from most EU cit- ies. Visitors from countries with no consular offices of the Repub- lic of Belarus can obtain a Belarus visa right in Minsk airport. More information on getting a Belarus visa can be found here: http:// wikitravel.org/en/Belarus Belarus has a moderate conti- nental climate, with cool humid winters and warm summers. In January, temperatures average from -4.5°C to -8°C. In July the average temperature is between +17°C and +18.5°C. Belarus has an average annual rainfall of 600- 700 mm. 70% of the rain falls from April to October. Belarus also enjoys 75-125 days of snow each year, with falls ranging from 15 to 30cm. Quick facts about Belarus • The literacy rate in Belarus is 99.7% (source - the UN research); • According to UN Human De- velopment Report 2013 Belarus takes: • 3d place in the category Coun- tries with High Human Develop- ment” • 50th place overall out of 186 countries. • According to The 2012 Lega- tum Prosperity Index survey Belarus ranks 54th among 144 countries with regard to prosper- ity and wellbeing. • Doing Business statistics for Belarus: • Starting a new business - 15th place; • Overall easy of doing business - 63th place; • Protecting investors – 98th place out of 189 countries. Educational system Historically Belarus was one of the main, well-developed scien- tific and educational centers of the USSR. In fact, Belarus sup- plied up to 60% of the USSR’s de- mand for computer production. Later on Belarus inherited an al- ready existing well-developed education system and success- fully developed it further. Minsk is the main educational and scientific center in the coun- try and is home to the major uni- versities in the country. THE BELARUS ITO INDUSTRY In the 2011 “Analysis of Be- larus as an Offshoring Desti- nation” Gartner concluded: “A strong education system and cost-competitive sala- ries, together with a reason- ably strong workforce, have enabled Belarus to develop a mature IT outsourcing indus- try, supporting the country as an alternative destination for offshore activities, especially software development.” Copyright @ All rights reserved. German Outsourcing Association 7
  • 8. THE BELARUS ITO INDUSTRY The main thing about higher education remains unchanged in Belarus since the Soviet era - entering university is not an op- portunity, but a social tradition. Society does not comprehend those who do not have a higher education. There are four main types of higher education establishments to choose from, which can be ei- ther private or state operated: • Classical university • Profile university or academy • Institute • Higher college Most courses run for 5 years and students can choose to study full time, in evening classes or by correspondence. Grants are available for full-time students and scholarships are awarded to very gifted students. (Source: www.belarus.by) Apart from pro- fessional knowledge each educa- tional institution in the country provides obligatory language courses. The most popular lan- guages to learn are English and German. It’s worth mentioning, that IT companies in Belarus pay very serious attention to the lan- guage proficiency of its employ- ees. Language courses are an obligatory part of professional training programs in most com- panies. To be promoted to or even hired on in a senior position an employee or candidate must show an upper-intermediate lev- el of English or German. The quality of education in Bela- rus is marked by Gartner as good and this is definitely true. Bela- rusian software engineers fre- quently win worldwide software competitions, demonstrating the highest qualification and experi- ence levels. For many years now the team from the Belarusian State University has been among the top out of over 3,000 teams at the ACM International Program- ming Contest. (According to the Belarus High Technology Park) Belarus IT industry review General information The IT industry in Belarus takes its roots from the Soviet era and is about 50+ years old now. Be- fore 1990 the industry was 100% government owned and served inner country needs only. In the early 1990s after the Soviet Un- ion had gone and the internet became affordable for masses the first private IT companies entered the market. Today most of those companies are big and well-known global IT corpora- tions: Epam Systems, IBA, War- gaming.net (World of Tanks), Itransition, Science Soft and In- tetics to name a few. Most Bela- rusian companies tend to move their head offices to a more com- fortable financial and legislative framework for their clients as this also enables them to provide local support in the same time zone. This very professional approach allows them an additional bene- fit – they can then participate in a number of international compe- titions and awards. Thus 7 Bela- rusian companies have been fea- tured in the recent Software 500 list, with 4 or 5 among the 100 best outsourcing companies in the 2013 Global Outsourcing 100 list by IAOP and Global Services top 100 list by Global Services Media portal. According to the Belarusian IT portal Dev.by there are about 800 IT companies and about 30,000 IT professionals in the country. Belarus High Technology Park says that 88% of its members serve western markets and only 12% (mostly the bank IT sector) serves CIS countries. The indus- try annual growth rate is 143% Cliff Reeves, General Manager, Emerging Business Team, Microsoft Corporation stated: ”Belarus has a reputation of a country with a high scientific potential. This reputation is not gained overnight. It takes 50-60 years to establish a strong education system with highly qualified faculty“. (Ac- cording to www.park.by) According to Belarus IT portal Dev.by there are about 800 IT companies and about 30,000+ IT professionals in the country. Copyright @ All rights reserved. German Outsourcing Association8
  • 9. THE BELARUS ITO INDUSTRY (2012/2013). Government support Back in 2008 Dev.by reported around 300+ IT companies to be active in the Belarusian IT mar- ket. Today that number has more than doubled and continues to grow. One of the main drivers for this incredible increase has been the active support of the indus- try by the Belarus government. In 2005 the Belarus Hi-Tech Park was established with the main goal of supporting the software industry in the country. Hi-Tech Park is open to any software de- velopment company that has its development offices in Belarus. It also provides serious tax breaks for its members with exemption from all corporate taxes includ- ing VAT and profit tax as well as customs duties. In 2012 the Belarusian govern- ment started another program that was beneficial for HTP mem- bers in that it invested in building rental homes for employees of HTP companies. In 2013 the first families relocated to these flats. These and other measures under- taken in Belarus boosted growth of the IT industry in the country which lead to a high popular- ity of IT professions in the labor market. This also made Belarus a strong country for foreign IT in- vestors. 30% of the companies which are members of HTP have 100% foreign capital. A num- ber of well known IT companies such as Microsoft, Oracle, Yan- dex, HeadHunter, Hewlett Pack- ard, Booking.com, Viber, Cisco Systems and many others have established their presence in Be- larus. IT infrastructure in Belarus Internet - The total Belarus inter- net gateway capacity in Septem- ber 2013 was 350 Gbps, which means 40% annual growth.There are 2.1 million of fixed broad- band access users and 2.4 mil- lion mobile Internet users in the country. The cost of broadband access may vary from 5 to 150 dollars per month depending on contract type. IT companies are the most de- manding internet users in the country as the internet means the ability to do business.Thus all well-established market players have high-speed fiber optic in- ternet connection, which allows them to establish an efficient global production infrastructure. Data Security - The efficient global production infrastruc- ture mentioned above first of all means the ability to safely keep data outside the country. Clients’ and companies’ own data is the most valuable asset that requires safe and secure data servers. Be- larusian companies usually have several data servers located in the USA/Europe. Security meas- ures undertaken in all data stor- age facilities (both in Belarus and abroad) are: • Physical security, • Controlled entrance and video monitoring, • Encrypted data channels, • Virus protection, • Fire prevention, • Mirroring, • Conditioned premises to cool down servers, • Power and internet access back up systems, • Data back up. Of course not all of these meas- ures can be afforded by start-up or small companies who work in the low price segments of the market. We recommend double checking how your offshore sub- contractor is going to treat your data. Contractual security measures generally undertaken by Belaru- sian companies are: • IP rights always belong to the client according to the agree- ment between parties. This is a golden rule of the IT business in Belarus. • NDA signed between compa- nies. • NDA signed between a Belaru- sian employer and its employees. • Per client’s request an NDA can be signed directly between employees of a Belarusian IT company and a client. It quite often happens that cli- ents will request Belarusian em- ployees to sign an NDA, but this Copyright @ All rights reserved. German Outsourcing Association 9
  • 10. THE BELARUS ITO INDUSTRY kind of agreement is not really enforceable due to the differenc- es between Belarusian and inter- national legislation. This differ- ence is a very serious reason why local companies tend to move their headquarters to the US or Europe countries. Working in the same financial and legislative pattern is a very good benefit for clients who do not want any IP or data security risks. Companies who moved their front-end of- fice abroad usually charge higher rates than other Belarusian play- ers. Offices to rent -There are several types of offices to rent in Belarus: privately owned business cent- ers and government owned of- fices. The overall volume of busi- ness centers was around 550,000 square meters in early 2013 and with a further 250,000 square meters of new office premises planned for later this year/next year. The average cost per meter is around €20 per month, but this price will slowly drop as soon as new premises are built. People - Most Belarusian IT pro- fessionals, around 90% live in Minsk. 88% of these are men. IT specialists start their career around the age of 20. The same picture can be seen in Russia and Ukraine as IT people in CIS coun- tries tend to start their career in the second or third year of uni- versity. Students in CIS countries graduate universities at the age of 22 having already 2-3 years’ of practical professional experi- ence. On the diagram represent- ing the correlation between age and positions you can see that almost half of respondents aged 22 take middle level or even sen- ior positions. Most IT specialists have a univer- sity background, but there ap- pears to be a new trend - more and more people with a second- ary education are entering the market. For example, in 2011 just 4% of respondents had second- ary education, but by 2012 this number had risen to 14%. The reason for this change seems to be due to colleges in Belarus adding a number of IT profes- sions to their curriculum so it is now possible to learn QA en- gineering, HTML coding etc. quicker than in university. Large IT companies in Belarus also pro- vide training for similar positions for those who do not have an IT background which means that this is an excellent opportunity to enter IT at almost any age... providing you are smart enough to learn new things of course! Finally let’s see what technolo- gies are available in Belarus. .NET and Java have been the tradi- tional leaders in the industry followed by PHP and C/C++. Un- fortunately technology such as Ruby does not take any consider- able part of the technology pie just yet but it is becoming more and more popular. Mobile techs are also on the rise with iOS tak- ing 7% and Android taking 3% of the market in 2012. This is con- siderably higher than their posi- tions in 2011. Companies -According to Dev. by 83% of the IT companies in Belarus prefer to work in west- ern markets. This has been due to the low rate of development in the Belarusian IT market and the pro-European mentality of Belarusians. Most of the well-de- veloped companies provide out- sourcing services and it is worth Copyright @ All rights reserved. German Outsourcing Association10
  • 11. THE BELARUS ITO INDUSTRY mentioning that this actually helped to develop the IT industry in the country. Dev.by noted a rise in the num- ber of product companies but this total is still low. Most of these companies are start-ups in the mobile field. An exception is the formerly Belarusian, now global, company Wargaming.net and its project ‘World of Tanks’ which exploded onto the world’s computer gaming market in 2012 and continues to conquer new markets. Belarus IT companies vary dra- matically in their number of full time employees from tiny start- ups to giants having over 1000 FTE on staff. Distribution by lev- els of employees shows that start-ups and small companies having up to 10FTE rely on jun- ior developers to a higher degree than their larger rivals. Belarusian IT outsourcing com- panies tend to go through ISO/ CMMiI certifications in order to provide a better service to their clients and also get stronger mar- ket position against their rivals. Employees turnover Is there any employee turnover in Belarusian companies? Of course there is so let’s see the de- tails. 25% of IT employees have changed their job in the past 12 months but 73% are still em- ployed at their current workplac- es. However, 31% of respondents in 2012 said they had been ac- tively seeking new jobs. The two main reasons for this decision is unhappiness with salary or the project being worked on. 64% of respondents who were un- happy with their salary and 81% of those who were unhappy with the project have been seeking new employment. This is a very positive signal for employers as it means that a Belarusian em- ployee can cope with or accept a lower wage if the work assigned to them is interesting. Finally, what is the level of con- fidence in the future among Be- larusian IT employees? It is very high and still growing. In 2009 only 47% of respondents were optimistic about their profes- sional future which could have been due to the world financial crisis, but we find that in 2012 this number increased to 88% with only 1% being pessimistic regarding their future. Financial outcome According to Dev.by revenue per employee in the top Bela- rusian companies varies from USD30,000 to USD42,000 annu- Copyright @ All rights reserved. German Outsourcing Association 11
  • 12. THE BELARUS ITO INDUSTRY ally (2012). Why Belarus? What makes a good outsourcing destination?Talentpoolavailabil- ity and affordable cost, outsourc- ing business maturity, developed infrastructure, cultural and men- tality proximity, time zone differ- ence, geo-location, absence of language barriers, legislative ma- turity, and IP and data protection are the main factors to consider. Let’s see how Belarus stands up against this list: • Due to its geographical loca- tion Belarus has been a close nearshore destination for all EU countries including the UK. • Time zone difference with the east coast of the USA allows a comfortable 4 – 5 hours to catch up between locations during normal business time. • The outsourcing industry in the country considers 20 years to be an age of maturity. • Most of the IT companies in Belarus historically have worked for western markets which re- sulted in a very close cultural and mental compatibility between local and western business. • Belarusian IT specialists speak English. • Data/IP security and IT infra- structure described above give enough comfort for companies working with Belarus. • Belarusian companies have headquarters in EU/USA loca- tions which provides a secure legislative framework for their clients. • Cost of developers in Belarus provides at least 30% - 60% sav- ings against EU/USA local budg- ets (depending on exact location, technology stack, experience and a number of other factors). • 86% of Belarusian developers have a university degree, which traditionally means a very strong mathematical background. • Active government industry support provides incredible sav- ings for companies looking to open their development offices in Belarus. Putting it all together you can see an excellent rising start, East EU outsourcing destination, open for long-term co-operation and The author: Mr. Grebennikov, outsourcing expert with 20+ years experience in the indus- try; co-founder and Managing Partner at Brainware Services Ltd (doing business as Migrate2Mo- bile.com) Before starting his own business he was an executive and co-own- er at Intetics Co, an internation- al IT global sourcing company based in Chicago, USA; Minsk, Belarus and Kharkov, UA. Mr. Gre- bennikov has been working with clients like Adorama Camera Inc, USA; Across Health, USA; Beattie McGuinness Bungay, UK; IKEA, UK; Ladbrokes, UK; IMPAQ, UK; EFC, UK with a proven record of successful project delivery. Being a member of Deusche Outsourc- ing Verband and British National Outsourcing Association, he brings the expertise of Eastern European IT Management for global customers. Specialities: Mobile and Web Technologies, Global Develop- ment Teams Management, Out- sourcingManagement,Customer Relationship. Industry Domains: mHealth, Tablet Publishing, Re- tail, E-learning, Finance. Connect and contact Michael: Twitter: @migrate2mobile Linkedin: www.linkedin.com/in/ grebennikov Xing: www.xing.com/profiles/ Michael_Grebennikov E-Mail: mike@migrate2mobile. com Copyright @ All rights reserved. German Outsourcing Association12
  • 13. Исследование уровня заработных плат белорусских ИТ-специалистов Consulting IT recruitment Market Research IT events planning and management www.dev.by Advertisement 13
  • 14. INDUSTRY INSIGHTS & CASES 15 - mHealth: Building a mobile companion app 19 - Finance and banking expertise in Belarus 24 - Indoor positioning solution (IPS) 28 - A comparison of Belarus with other ITO destinations 32 - The future of video services & real-time communication: webrtc www.outsourcing-destinations.org
  • 15. The quick pace of mobile tech- nology, coupled with a broad worldwide penetration of smart- phones, has effectively trans- formed Healthcare into a new entity called mHealth. In 2012, the number of medi- cal application users will reach 247 million, which is more than double the 124 million users who downloaded medical appli- cations in 2011. Global revenue from mHealth apps grew from 140 million in 2010 to 1.3 billion in 2012, and continues to pro- gress on an upward curve. Why is mHealth so commercially suc- cessful, and what factors con- tribute to this economic success story? Please read on for several examples based on Migrate- 2Mobile’s (www.migrate2mobile. com) recent development expe- rience that outline some of the reasons behind the explosion in mHealth’s success. Medication schedule man- agement Cancer treatment is a very com- plex and painful process de- manding the highest level of accuracy from both physician and patient. And it is also an area where mobile technology can assist with treatment. Regular smartphones can be converted into effective medication sched- ule managers. This involves a straightforward process; simply select your cancer type and treat- ment plan, point to a start date, and make sure your device is in close proximity in order to see/ hear reminders and notifications. Either patient or caregiver may add additional days and times for further dosage if required. The software also enables a user to mark each intake as “done” after receiving medication. This allows a user to share intake re- ports with their doctor at a later date either via e-mail or during personal meetings. Tracking symptoms history The tracking symptoms log in- cluded in the application is very important with regard to cancer treatment. Symptoms such as nausea, pain, fever, fatigue, lack of appetite, and any others that a user may wish to track, can be logged and showed to a doctor during a meeting or sent via e- mail. For more convenient use, symptoms history can be dis- played in tabular or diagrammat- ic form. There is also an option to compare symptoms logs over certain user-defined periods of time; e.g. for this month and last month. INDUSTRY INSIGHTS & CASES mHealth: Building a Mobile Companion App By Michael Grebennikov, CEO at Migrate2Mobile, Belarus Copyright @ All rights reserved. German Outsourcing Association 15
  • 16. Copyright @ All rights reserved. German Outsourcing Association Tracking blood count Some cancer treatments, such as chemotherapy or radiotherapy, may damage not only cancerous cells but also normal body cells including blood cells. This means that tracking blood count and comparing both current and old results is important for planning appropriate treatment. Within a mobile app, users have the option to add blood count data and take pictures of blood inspection results. Data can be made available in both text and tabular format, and again the option is made available to com- pare old and current results. Reach the doctor easier The modules described above not only enable a user to cope with cancer treatment, but also to prepare valuable information for an appointment with a doc- tor. To make appointments more effective and informative, users can type or voice record their questions beforehand. During the meeting, users have the option to type or voice re- cord a doctor’s answers as well. When the FAQ database is avail- able, users can browse it through a mobile device to see available answers and adjust their ques- tions appropriately. Receive up-to-date informa- tion Cancer is one of the most re- searched medical conditions in the world, and those who have contracted it often desire to be kept informed about the most up-to-date information and cure recommendations. When a healthcare organization has a good and reliable source of infor- mation we can provide app users with structured access to it. Users can select the type of cancer that they have, and receive related in- formation. This may also be help- ful with regard to preparing for a doctor’s appointment. Stay connected with community It’s easier to cope with a problem when you know that you are not alone. Access to a community, the ability to ask questions, the opportunity to read success sto- ries, and to be able to participate in a community information ex- change is extremely important in a cancer sufferer’s battle to stay positive. Thus, this module is a very valuable addition to a companion app for people strug- gling with any serious long-term disease. Surveys show that mobile tools have become more and more important, not only for patients, but for doctors as well. Recent research conducted with Dutch physicians revealed that 60% of doctorsusemedicalappsontheir tablet PCs/smartphones. 83% of them use apps to get informa- tion, 47% utilise them for refer- ence purposes, and about 40% use them for support in consul- tations (source: www.wydo.org) Pan-European research shows that physicians use iPads for 27% of their professional online time (source: www.velositor.com). But how do doctors use their mobile devices in their work hours? INDUSTRY INSIGHTS & CASES 40% GERMANY 30% 34% NETHERLANDS 26% 28% UK 2011 2012 2011 2012 2011 2012 16 Use of Smartphones in Doctors offices (Base: Smartphone owners)
  • 17. INDUSTRY INSIGHTS & CASES Copyright @ All rights reserved. German Outsourcing Association Quick units conversion The opioids conversion tool is a very good example of a units conversion app. This tool allows a user to calculate the amount of opioids in different medications and prescribe appropriately. Structured information presenta- tion This is perfect for pharmaceuti- cals companies’sales representa- tives, or for anyone preparing to give a speech. Information is structured to allow presenters to work with big or small audiences, with a singular tool that includes a broad range of multimedia ma- terials. E-learning Informational games are widely used by pharmaceuticals com- panies’ representatives to hold seminars, conferences, work with patients, and so on. To learn more amazing exam- ples of what mobile platforms can do for healthcare, watch the recent online presentation of Dr. Eric Topol, who speaks about the incredible opportunities for healthcare that emanate from mobile technologies on www. nbcnews.com. About the author: Michael Gre- bennikov, outsourcing expert with 20+ years experience in the industry; co-founder and Manag- ing Partner at Brainware Services Ltd (doing business as Migrate- 2Mobile.com), a software engi- neering agency specializedin Tablet publishing, mHealth, on- line image processing and online photo printing systems develop- ment. Contact Michael at mike@ migrate2mobile.com 17 Panoramic view of Strusta Lake, Braslau Lakes, Belarus Author: Zedlik via Wikipedia
  • 19. Vendors from Belarus worked for leading banks and financial institutions worldwide. Vendors’ names often stay unknown for general public due to white- label, subcontracting and NDA agreements. To give you the overview of Bela- rusian expertise, we divided the solutions into 4 categories: 1) Software for Financial Startups; 2) Software for complex Banking automation; 3) Software for specialized Banks and Financial Organizations; 4) Finance and Accounting soft- ware for larger companies Software for Financial start- ups Here in Belarus we contributed to the creation of a famous Mi- cro Loans startup. The tech team which created the project has obtained the right to resell the software as a turnkey business solution, opening the window of opportunity for those willing to do business with Micro Loans. Micro loans infrastructure can be purchased on a licensing basis, obtained on rental basis or de- veloped from scratch. Payment system solutions: such non trivial projects have also been outsourced to Belarus and delivered successfully. With our region’s strength being security and complex algorithms, Belarus is the right destination to con- sider. The vendors can also in- sure systems compliance to PCI DSS and adaptability to different business cases. Stock recommendations and portfolio management tools were also developed here and are being used as a basis of suc- cessful financial startups. These apps allow tracking the daily stock move of the selected equi- ties, funds and indices, manag- ing trade and portfolio risks and monitoring the trading perfor- mance. Software for complex Bank- ing automation A number of Internet Banking and Mobile Banking solutions from multiple vendors was de- veloped in Belarus. The mobile client for the bank gives the user the access to the latest informa- tion and enables him to make fi- nancial transactions through the phone.The user has the access to bill payments, payments transac- tions history. The app shows the location of the nearest ATM and bank cent- ers, availability of foreign curren- cy, information about the latest news and currency rates, aug- mented reality of ATM and bank centers. Complex Banking Automation. The integrated banking IT system ensures reduced expenses and INDUSTRY INSIGHTS & CASES Finance and Banking Expertise in Belarus By Elena Kozlovskaya, Founder of Business Data Processing, Belarus Copyright @ All rights reserved. German Outsourcing Association 19
  • 20. INDUSTRY INSIGHTS & CASES human effort and substantial re- duction in data processing and transaction times through inno- vative IT solutions and modern technology. This approach helps organize and optimize information flows by making maximum use of cen- tralization and integratability of our solutions. The solution offers banks the fol- lowing possibilities: • Fast business development • Centralized data and business process management • Flexible integration and user friendliness • Quick, high-quality customer service • Flexible and quick data analysis • Optimization of IT support ex- penses and infrastructure • Quick delivery, implementation and operation at the best price Scoring Systems for Banks and sets of connectors. The main task was to develop methods and algorithms that could be used to classify borrowers according to their creditworthiness. We were to create a software system for scoring creditworthiness of the bank’s potential customers. For this purpose we developed two creditworthiness scoring software systems: • CS JurPers is a system that clas- sifies legal entities based on their balance sheet ratios. • CS NatPers is a system for scor- ing creditworthiness of private persons based on the data in their personal profiles. The system implements the main mathematical algorithms de- signed for scoring creditworthi- ness of legal entities (the mech- anism of linear discriminant analysis of Gaussian random vec- tors and the algorithm based on the logit model of binary selec- tion). Software for specialized Banks and Financial Organi- zations Investment Banking Automation. Business challenges that our cus- tomer experienced included: un- clear direction of spending, lack of modeling options, decision making difficulties, difficulties with generating analytical re- ports. Our customer used SAP, so the solution was delivered using SAP BI, BO, BPC tools. Copyright @ All rights reserved. German Outsourcing Association20
  • 21. INDUSTRY INSIGHTS & CASES During the course of project we implemented the following func- tionality: • Investment project and invest- ment program generation, status control within the approval pro- cess; • Active budget control for the in- vestment project; • Calculation of expenditures for the investment project and in- vestment program; • Integration with an estimate- generation program; • Capital expenditures plan gen- eration; • Archive of relevant project doc- umentation. Finance Automation SaaS. Cus- tomer is a management consult- ing company from Scandinavia which is focused on helping so- cial institutions to streamline their day-to-day operations. Dur- ing multiple engagements in this sector customer witnessed grow- ing demand for a comprehen- sive all-in-one online system that could be used by the institutions, clients and regulators. Customer voted for the SaaS principle, so that his clients would not expend for hardware infrastructure or maintenance and there would be no update headaches. Professional Services Automa- tion. Transaction Performance Management System (TPMS) is an integrated product suit that helps enterprises to take control of business performance of their applications. The system offers powerful tools (agent-based and agent-less technologies, an over- arching dashboard) for revealing bottlenecks in business trans- actions, preventing/identifying and fixing a problem in a specific technical or business situation. With provision of direct drill- down to pinpoint the root cause, business-critical systems are still available and running at peak performance. TPM solution package delivers the broadest breadth and depth of platform coverage allowing IT specialists to manage all of their critical enterprise applications from a single, consolidated dash- board, from packaged applica- tions (SAP, Oracle applications, Peoplesoft, Siebel), custom ap- plications (J2EE, .Net), databases and even storage. UI of TPMS is a cross-platform Flex-driven web- application, the main function- ality of which is to display pro- cesses flow in time, provide users Copyright @ All rights reserved. German Outsourcing Association 21
  • 22. INDUSTRY INSIGHTS & CASES with statistical information about them and emphasize attention on errors and performance is- sues. Finance and Accounting Software for larger compa- nies Cash Management System. The idea of this project was to devel- op a financial flow management system for corporations that could use it over the Internet. The project included complex features in regards to payment and foreign exchange transac- tions, cash management, cash pooling and netting transactions: • Consolidate enterprise-wide fi- nancial information. • Manage workflow locally, re- gionally or globally. • Standardize processes across treasury operations. • Enable Sarbanes-Oxley compli- ance: document management, exception reports and notifica- tions, audit trails, confirmations, dual administration, etc. • Utilize real-time data: immedi- ate indication and impact to po- sitions, forecasts, budgets, etc. • Global capacity: multi-currency, multi-lingual, multi-format. • Monitor risk and exposures. • Automate bank connectivity for report capture. Expense Management System. The idea of the project was to re-develop the existing expense management system for a French company. The challenge was to develop a solution that would absorb the best features of the legacy application, but would avoid its disadvantages. The functionality of this project includes several modules such as expenses/advances input, con- trol, accounting, payment, setup, reporting and other options. The proposed application addressed all the problematic issues and requirements of the customer; it was based on modular structure and had the following features: expense/advance input; expens- es control; accountancy; pay- ment; setup; reporting; options. These are just a few cases dem- onstrating our domain expertise. Contact us today to learn how we can help your business. The author: Elena Kozlovskaya is an Outsourcing Leader with 8 years substantial experience in IT Project Processing, Strategy Plan- ning, Relationship Management in the IT sector. After gaining experience of running her own business ventures and working for a leading outsourcing pro- vider in Belarus, Elena has estab- lished BDP (www.businessdatap- rocessing.com) with the mission to share the information about the expertise and capacities of Eastern European IT companies in order to increase the effec- tiveness of project develpment. Elena has extensive travel expe- rience visiting over 10 counties per year, which widens her per- ception of the world and allows building strategic long-term partnerships. Contact Elena Kozlovskaya at: elena@businessdataprocessing.com Copyright @ All rights reserved. German Outsourcing Association22
  • 24. GPS navigation is the most handy and commonly used way to navi- gate: whether it is a driver travel- ling to an unknown location or a tourist searching for attractions. Everybody got used to it so much that when such a situation hap- pens, that there is no GPS signal, users feel very uncomfortable. A good example is an under- ground multi-level parking, when users wander around try- ing to find their parked car. There are several approaches to solve the problem, ranging from a simple Bluetooth-based system to more complex Wi-Fi solution and then to even more sophisti- cated magnetic fields based sys- tem. Each of the approaches serves the purpose, having though dif- ferent areas of applicability and levels of maintainability. Solution One: Bluetooth- based IPS - Applicability: multi-level parking. Special Bluetooth beacons are placed around the location. Since the beacons are geographically fixed and each has an identifier, they can be used for navigation based on the unique ID and loca- tion on the map. When approaching the multi- level parking, a user scans a bar- code and downloads a mobile application with a map. Further the application works as a regu- lar GPS device allowing naviga- tion in the area, e.g. to remember the place of the parked car, to be guided to the nearest exit or oth- er places of interest, etc. The application defines the posi- tion of the user with the help of the beacons and shows the loca- tion on the map. Companies that install the solu- tion on their premises can also be supplied with a web portal to maintain the map, add new points of interest, and manage specific client’s info (e.g. adver- tisement). According to the user’s position the relevant information and ads will be displayed. This solution is very easy and re- liable, but due to the low signal range of beacons, a lot of them are needed to cover large spaces. Moreover, additional efforts are required to install and maintain the beacon network. Solution Two: Wi-Fi based IPS - Applicability: large shopping malls. Wi-Fi technology is expanding nowadays, that’s why in every re- tail unit it’s possible to find sev- eral Wi-Fi hotspots used for dif- ferent purposes, e.g.: a wireless payment terminal, IP cameras, an internet router, etc. Obviously, just a few of them allow an unau- thorized user to connect and reg- Indoor positioning solution (IPS) By Sergey Kastukevich, Chief Technical Officer at OCSICO, Belarus INDUSTRY INSIGHTS & CASES Copyright @ All rights reserved. German Outsourcing Association24
  • 25. INDUSTRY INSIGHTS & CASES ister. Even more - most of them are invisible for a standard Wi-Fi search from a mobile device. But the idea behind this solution is that no actual Wi-Fi connection is needed. All that is required for navigation is a device’s location, a unique name and the strength of the signal. Based on this information and a standard map of the building, engineers can create a signal- based map of the location. Ad- vanced proprietary algorithms allow conversion of the informa- tion into a navigation map ready to be used. Solution Three: Magnetic fields based IPS Since Wi-Fi points could be moved, removed or switched off any time, the continuous main- tenance of the Wi-Fi map is re- quired.That’s why there might be a need in a more sophisticated but less expensive solution, for example the one that is using a popular magnetic fields position- ing. The idea behind the solution is based on the fact that different areas on the Earth have differ- ent magnetic fields. Therefore, this could be used for navigation needs. The biggest advantage of this ap- proach is that no additional infra- structure or installations are re- quired. Moreover, the magnetic fields’signals are normally stable. Hence, there is no need in con- tinuous maintenance. Still it’s an experimental study yet because algorithms for cal- culation of the position are much more complex compared to al- gorithms used in the Wi-Fi or Bluetooth solutions. The reason is that the calculation is based not on the absolute signal value, but on the dynamics of the mag- netic fields within the fixed time frame. Besides, those dynamic changes couldbesimilarindifferentspots, thus the algorithms require an even more complex approach. The sensors of modern devices are not so sensitive and highly efficient that it could be possible Copyright @ All rights reserved. German Outsourcing Association 25
  • 26. INDUSTRY INSIGHTS & CASES to calculate position in real time. That’s why most of the work is done offline, such as calculation of the post data on the server. The scientific work continues to make a solution perform real- time calculations. At the same time mobile phone producers are very interested in the field, a lot of research is done and hope- fully in the near future there will appear a technology or even a set of technologies that would help to find a simple elegant so- lution to this challenge. The author: Sergey Kastuk- evich, Chief Technical Officer at OCSICO company. Sergey has a solid technical and management background, working for over 10 years in the IT outsourcing field. Three years ago he has joined OCSICO company and since then he has been working on continu- ous improvement of company’s software development processes to ensure increase in customer’s satisfaction. His goal is to ad- dress each project individually, as he believes that “just coding” is not what the majority of the customers expect. He is an en- thusiastic advocate of the idea that advanced software solutions enable the customers to achieve their goals and maximize busi- ness success. You’re welcome to contact Sergey Kastukevich at- contact@ocsico.com. Copyright @ All rights reserved. German Outsourcing Association26 Technical University, Minsk Credit: wizardist, Wiki
  • 27. BELARUS GERMANY FRANCE NORWAY SWEDEN UK & IRELAND ITALYSPAIN CANADA UNITED STATES Copyright @ All rights reserved. German Outsourcing Association 27 LOCATION & REACH SWITZERLAND NETHERLANDS SOUTH AMERICA RUSSIA
  • 28. INDUSTRY INSIGHTS & CASES Nowadays software outsourcing is very common trend for big, middle and even small vendors all over the world. The most reasonable way to find a trusted long-term outsourcing partner is to look for some kind of golden middle between price and quality. In terms of outsourc- ing quality doesn’t mean only ac- curate code but also good com- munication, proper deployment and support as well as many oth- ers things under the common name of «customer care» or «cus- tomer service». At the same time almost any out- sourcing IT-company has a big number of competitors not only in the same geographical region but also in the others regions. That’s why outsourcing com- panies always need to increase quality and keep the price to stay alive in this completion or as an option try to offer unique line of services. All of this is fair to Bela- rus. In this small article I will try to cover a few key points why Belarus can be more attrac- tive than the others ITO destina- tions or simply why Belarus? Year by year Belarus is becom- ing a more and more reliable and trusted partner for many big American, European and in the last few year Russian corpora- tions as well. Moreover, it won’t be precarious to say that Belarusian IT market has three key factors for software development outsourcing op- timized costs, quality technical background and reliability. It is not rare when potential cus- tomers pose tricky questions to check their probable vendor. And the leading place in the list takes: “Why shall we work with you? What are your competitive advantages in comparison with other countries?”. Here, it is better to distinguish “other countries”for: - Low cost countries, such as In- dia, Pakistan, Vietnam etc. - Other Eastern European and Baltic countries as Ukraine, par- tially Russia, Poland, Lithuania, etc. For comparison it would be also better to take 3 main dimensions: costs, quality and mentality. A Comparison of Belarus with other ITO destinations By Nikita Dunets, Head of Sales & Marketing Department at R-Style, Belarus Copyright @ All rights reserved. German Outsourcing Association28
  • 29. INDUSTRY INSIGHTS & CASES 1) & 2) Costs and Quality dimension True, it is possible to find lower costs offers at the Indian, Paki- stan, Vietnamese etc. markets. At the same time, it is worth mentioning there are not many specialists with proper technical education there, as well as spe- cialists with a relevant technical background, – mostly just cheap- er labor force. After attending the courses named smth. like “You can be- come a developer in 3 months!”, most of the developers there can only write parts of code not thinking about the whole project architecture. From my personal experience and according to my many col- leagues in Belarus, a lot of cus- tomers decided to outsource their project to Minsk after disap- pointment in Deli. I believe that Indian market is very big and there are a lot of really talented developers, but in terms of aver- age quality Belarus is much more attractive. At the same time, Belarus has managed to inherit most of the positive points of the former So- viet educational system. Almost all programmers here have grad- uated from Higher Educational Establishments with major in Ap- plied Maths, Computing, Physics etc.-thus, having already a solid technical background. Nevertheless, in comparison with Poland, Lithuania, Ukraine (which also have a rather high level of education), Belarusian costs would be lower. The expla- nation is rather simple. Firstly, Poland and Lithuania are in EU, which means overall prices there are higher. Secondly, historically Poland and Ukraine have been longer in the outsourcing arena; hence they feel the strength to increase the prices. 3) Mentality Belarusians are closer in their mentality to Western and North- ern European countries then oth- er eastern European countries. It is determined by some historical and geographical reasons. Firstly, Belarusian territory has always been a part of the more European states as Grand Dutchy of Lithu- ania and Commonwealth of Two Nations. In their turn, Ukraine and Russia most of the time have been the part of Kievan Rus and Russian Empire. Secondly, Republic of Belarus is situated in the geographical center of Europe, most of the lo- gistic routes go through its terri- tory. Moreover, it is worth mention- ing that lots of activities are per- formed in order to keep IT sphere in Belarus attractive and prestig- ious.The thing is that even nowa- days, people in Belarusian IT feel themselves rather comfortable and confident. It’s a good point for the customers, as it means developers don’t have that many incentives to run away to some other European country for big- ger salaries in the midst of the project. Creation of IT incubators for out- sourcing companies is definitely one of such activities. The most significant ones areThe Hi-Tech Park and Infopark asso- ciation. Pictures: HTP logo and HTP building. (Source: park.by) In 2005 the Act of the President of the Republic of Belarus“On the Hi-Tech Park”was signed in order Copyright @ All rights reserved. German Outsourcing Association 29
  • 30. to create favorable conditions for software development, informa- tion and communication tech- nologies aimed at improving the competitiveness of the national economy. From then on, the first incuba- tor for IT outsourcing companies was found. Nowadays, there are 118 companies in it; half of them are foreign or joint ventures. Another tool of the development of the Belarusian IT industry is the technological association Infopark. The association was created to form both an organi- zational and economic environ- ment in which it would be more attractive and profitable to work for IT professionals in Belarus. After the creation of the associa- tion the cooperation of the resi- dents with the public authorities expanded enormously. Infopark also develops various forms of cooperation with government authorities and other state agen- cies. The technological associa- tion participates in the work of the joint working groups, coordi- nates councils and also leads the programs of the development of IT industry in Belarus, as well as conferences, seminars, round ta- bles and other promoting events. Today there are 71 members of the association of different forms of incorporation, including com- panies with foreign investments and foreign legal entities. In terms of complexity and scal- ability in Belarus you can find a trusted long-term partner for any kind of IT-solution. Most of companies can provide you with a full-cycle development and some even can create the whole environment and infrastructure if you need it. Many famous audit and investment agencies are giv- ing very positive ratings to Bela- rusian IT-market. From our side each year we are doing our best to deliver projects in time and in budget, to use cutting edge technologies and take care about every customer. The author: Head of Sales&Marketing Department at R-Style Belarus. Graduated from the Belarusian State University, Faculty of International Rela- tions, M.A. in Foreign Policy and Diplomacy. Nikita came in IT after 2 years of project-management in international cultural-educa- tional projects under EVZ foun- dation aegis (Germany). For more than 5 years he has been respon- sible for almost all the levels of business-development and sales in different Belarusian IT-compa- nies: from leads generations up to management of his own sales team in R-Style, investments and M&A deals. Nikita is also special- izing in consulting the US ven- dors on outsourcing and invest- ments in CIS countries. In his free time in cooperation with Belaru- sian Hi-Tech Park Nikita is doing his best to popularize IT-industry (in particular Sales and Business Development fields) among Be- larusian youth. Contact: Email: Nikita.Dunets@r-style.com Mobile: +375447014451 Skype: nikita.dunets INDUSTRY INSIGHTS & CASES Copyright @ All rights reserved. German Outsourcing Association30
  • 31. CEE IT SALARIES IN COMPARISON Bulgaria Poland Serbia Croatia Slovenia Czech Republic Hungary Romania Slovakia 0 5 10 15 20 25 30 35 40 0 5 10 15 20 25 30 35 40 USD / hour USD / hour Project Manager Senior Developer Middle Developer Junior Developer Data source: CEE ITO Review 2010; Graphic: Publisher, All rights reserved Belarus 31 CEE IT SALARIES
  • 32. Copyright @ All rights reserved. German Outsourcing Association32 INDUSTRY INSIGHTS & CASES The advent of WebRTC has caused a major disruption on the web, and it is expected to become a true game-changer in the real-time communication segment due to its open-source nature and ease of implementa- tion. The video market is not an exception in this case as WebRTC enables P2P video and audio streaming as well as data sharing between browsers, and can be- come a good fit to create a fully- fledged video solution with a full gamut of functionality typical of a client-based video solution, encompassing IM chats, screen sharing and file transfer capa- bilities and much more. Here the carte blanche go to the vendors and developers, and their crea- tivity and business aims. Though WebRTC is not a ready- made solution in itself to be put in the same line with other video-chat products and media server solutions like ToxBox, oo- Voo, Cirrus, Google Chat, Vidyo, Wowza and Red5, still it gives an opportunity for simple and fast implementation of a rich video app via JavaScript API that will be well on a par with the above mentioned solutions, but gain- ing a weighty advantage over all of them – the communication will take place right in a browser, between browsers and without any additional plugins or client apps. What is application aimed at? WebRTC is not a specific out-of- the-box product, but a technol- ogy that has just passed from the bleeding to the leading edge status, which conditions the co- pious opportunities for its pos- sible implementations in align- ment with the goals of a certain business. Video and audio chats, desktop sharing, shared white- boards and other consumer and enterprise collaboration solu- tions, just any web application — with the emerging WebRTC technology and wrapped with HTML5 browser interface all that receives a new impulse to devel- op and prosper. Costs WebRTC project is sealed by BSD license and all its compo- nents and codecs are free to use. The major disruption in video streaming with WebRTC is that the technology supportsVP8 vid- eo codec, a totally free solution in comparison to its widely-used proprietary counterpart H.264. This means that the threshold to enter the video servicing market drops to the 0º score, which was impossible before with royalties and other IP rights fees imposed on developers. Thefutureofvideoser- vices&real-timecom- munication:webrtc By Sergey Marchuk, CTO and founder of Oxagile, Belarus
  • 33. Copyright @ All rights reserved. German Outsourcing Association 33 INDUSTRY INSIGHTS & CASES Participant number WebRTC is currently in its sta- bilization phase, that’s why any forecasts regarding the number of participants are very relative in this case. However, the WebRTC community, headed by Google developers, offers various net- work architectures to ensure the maximum efficiency for all types of video solutions that can be built with the WebRTC technol- ogy. P2P for one-way calls, Mesh for small N-way calls, Star for me- dium N-way calls, and MCU for large N-way calls and broadcast- ing are among them. There is an- other alternative for scaling your WebRTC-based video services and running multiple-endpoint broadcasting sessions, and all of it boils down to using ready- made production infrastructure like the one provided by Open- Tok or vLine. Platforms supported Right nowWebRTC project is sup- ported by Google, Mozilla and Opera and works in Chrome’s sta- ble version, Chrome for Android and Firefox’s 22 Beta version. For mobile devices Google provides official native toolkits and has a plan to arm iOS developers with Objective C binding in the near future. The RTC segment also offers a number of infrastructure plat- forms to enable cross-platform and cross-device interoperability. Mantis from TokBox is one of the examples that gives developers easy-to-use tools for building na- tive WebRTC-focused apps and solutions for Android devices. Customization The WebRTC initiative rolls out in an open-source environment, which literally equals to white- label options on the market. The vendors are able to wrap their WebRTC filling into HTML5 on the front-end and customize the look and feel of their solutions with branded visuals, covers and imagery to their own liking. Video and audio quality The quality of video and audio streaming in WebRTC apps right now hinges on the number of participants, which can be ne- gotiated by various architectures and third-party cloud infrastruc- tures. With mobile screens eve- rything essentially comes to how powerful the hardware of end- points is. Anyway the community provides a variety of jitter-buff- ering and latency minimization techniques to make WebRTC ex- perience meet end-users’ expec- tations. Pros and cons WebRTC is a relatively new tech- nology in its infancy, and the ma- jor capabilities of it in real life are yet to be tested. However, the project has already found its way in a number of successful solu- tions on the web with Bistri, Vid- tel, Digium, Meetings.io, Sitofono among them and many others that are still to hit the market in future. The major limitation of this initiative for now that it’s not fully stabilized to be named an industry trend, nevertheless, it opens up a myriad of opportuni- ties at the disposal of creative im- agination and business-oriented mind. The author: Sergey Marchuk, CTO and co- founder of Oxagile, M.Sc in Applied Mathematics and Computer Science, honored his professional skills and developed in- tense technology pas- sion at Belhard holding, receiving promotion from software engineer to project manager and winning the authority of a technology insider. Ser- gey co-founded Oxagile with Dmitry Karpovich. Today Sergey Marchuk is not only a technology mentor for his team, but also a competent advisor for many industry pub- lishers and communities. He remains an unques- tionable visionary of Ox- agile technology policy, IT trends and innovations within the company.
  • 34. TOPCLIENTS WORKINGWITH BELARUS ITOPROVIDERS Source: CEE ITO Review 2010 www.outsourcing-destinations.org
  • 35. ABN AMRO Bank, Air Canada Vacations, Bank of America, BMW AG, Bosch GmbH, British American Tabacco, Contentum, Daimler AG, Deutsche Bank, eBay, European Patent Office, Expedia, Fujitsu Technology Solutions, GE, HP, Hubert Burda Medien, IBM, Lenovo, Microsoft, National Hockey League, Oracle, Peugeot, Philips, Renaissance Capital, Samhammer AG, Samsung, SanDisk, SAP, Scania, Sears, Siemens AG, Standard Bank of South Africa, Teradata, The Coca-Cola Company, Thomson Reuters, Toyota Motors, University of California Berkeley, Viacom/MTV Networks, Walt Disney
  • 36. COMPANYPROFILES &CONTACTS Profiles and contacts of Belarus ITO services providers and industry organizations www.outsourcing-destinations.org
  • 37. Applied Systems | Enterprise Software Developers for 17 years Applied Systems creates M2M and business process automa- tion software. Our Groundwork™ Platform is built on customisable compo- nents, ensuring a tailored solu- tion that perfectly matches your needs. Our experience and expertise is in M2M building powerful soft- ware interfaces with mission crit- ical machinery. Solutions include test, calibration, configuration and maintenance automation. We have deep domain know- how in data acquisition and pro- cess visualization. We develop native mobile apps for industrial applications. New technologies emerge constantly, for example augmented reality. We work closely with our clients to harness these technologies to drive efficiency. We have built a powerful test environment Oc- topus, which allows for rapid and accurate software functionality and usability testing These skills combined allow us to create software that automates and visualises any business pro- cess from sales to service. Customers value the quality of our work and our competitive cost. The software we develop is mis- sion critical. It interfaces with machines and business process- es that create billions of euros in revenue for our clients. UI, user interface design is today just as critical as back-end engi- neering excellence. This is a skill- set we invest heavily in ensuring best in class usability. Applied Systems is an ISO 9001:2008 cer- tified company and a Microsoft Silver partner. Anastasiya Khviasechka Business Development sales@appsys.net Phone: +375 17 210 12 91 www.appsys.net Axiopea Consulting Mission & Vision - Axiopea Con- sulting in cooperation with CS&IE Data Consulting supports Micro- soft Dynamics AX and various re- lated products and technologies. Our aim is to be a provider of so- lutions and technologies for the small- and mid-market, as well as high quality development ser- vices for Microsoft Dynamics AX. Our Mission is to assist Clients as their long-term IT-technology partner. Partnership - We do customer projects either with our internal resources or in cooperation with local Partners.We supply our cli- ents both on-site and off-site support. Specialization - We specialize in Dynamics AX development and outsourcing services. Experience - We have been ac- quiring our ERP experience in de- velopment on customer projects for Microsoft Dynamics AX since 1999.We took part in implemen- tation of more than 100 projects done more than 120.000 devel- opment hours in all Dynamics AX versions (from 2.5 till 2012) and modules, including Web de- velopment. We have successfully developed large projects for dif- ferent industries. We are strong in Dynamics AX upgrades (more than 20 upgraded projects, in- cluding AX version 2012) using our settled internal company- wide workflow and own tools. We are flexible enough to com- mit the necessary resources for big projects as well as perfectly organized for support small con- current requests. Contact information: Dmitry Ryzhevich, CEO 220004 Minsk, Belarus, Amura- torskaya st. 4b-614 www.csie-data.com pm-by-office@csie-data.com Tel.:+375(29)702-95-05 ; Tel.:+375(17)306-36-56
  • 38. Business Data Processing BDP is a unique IT consulting and development company in East- ern Europe with technical part- ners in Belarus and Lithuania and the network of local Consultants and Project Managers across the globe. BDP’s business model is based on frame agreements with over 100 software development compa- nies. BDP invested in creating the knowledge base of local exper- tise in Belarus, which allow to cherry pick the right approach and team for every outsourcing case. With our unique matching meth- odology, we legally commit to the delivery of the right team and solution. Our expertise includes over 15 business domains : - Finance, - Logistics, - Automotive, - Media, - Healthcare and more. Further we cover all the main stream technologies including: - PHP, - .NET, - Java, - C++, - iOS, - Android, - SAP, - MS Sharepoint and others. By allowing us to take care of all your outsourcing needs, you can increase quality, save time, sim- plify your administration and cut costs. Contact www.businessdataprocessing.com info@businessdataprocessing.com Elena Kozlovskaya, Director Tel. Belarus: +375 29 1808824 Email: elena@businessdataprocess- ing.com Germany: +49 89 44234 770 Austria: +43 1489 25 28 Dev.by Dev.by is a leading Belarus IT por- tal with more than 20k members and over 700 local IT companies registered.We provide news, pro- fessional blog articles, detailed IT salaries statistics and inde- pendent ratings of Belarusian IT companies. Knowing the market is our core business which al- lows Dev.by clients to be well in- formed as well. Our list of services includes: - Consulting; - IT recruitment - Organizing more than 20 IT training courses, seminars and conferences annually - Holding the international annu- al conference“MobileOptimize” - Holding the Annual“The Best IT Company to Work For”competi- tion - IT companies self-assessment - Promotion of your company in the local market. Our typical clients are looking: - To improve their position in the market; - To open a new development office in Belarus; - For professional IT recruitment help; - For Belarusian IT market infor- mation. If you are interested in learn- ing more please contact: Artiom Kontsevoi, Director. Tel: +375 (44) 708 4105 E-mail: artiom@dev.by www.dev.by
  • 39. INTETICS CO Intetics Co. is a leading global sourcing company focused on es- tablishing and operating remote dedicated teams for application development, systems integra- tion, engineering, data process- ing and back office support. Based on our proprietary busi- ness model of Remote In-Sourc- ing®, Intetics has successfully served as the technology part- ner for over 200 firms worldwide from variety of industries like insurance, finance, hi-tech, edu- cation, automotive, logistics, tel- ecom and others. Intetics is ISO 9001 and ISO 27001 certified, and Microsoft and Oracle Gold Partner. Our global reputation for innova- tion and growth is best reflected by the numerous prestigious ac- colades we’ve earned, including the Deloitte Technology Fast 50, Inc. 500, Software 500 and CRN 100 awards and inclusion in the Top 100 Global Service Providers and Top 100 Global Outsourcing Companies lists. While already in Top 10 compa- nies by industry recognition, In- tetics aspires to become an out- sourcing leader within Eastern Europe. Our unique proposition stands out for serving as a ‘total’ developer of dedicated engi- neering teams that operate as an extension of the client’s organi- zation, including both on-shore and off-/near-shore components and covering a wide spectrum of engineering capabilities. We strive to become a ‘globalization enabler’ for the mid-sized com- panies worldwide and provide them with all the benefits of the modern global service markets. Contact BernardWeber, ExecutiveDirector Intetics GmbH, Fritz-Vomfelde- Srt. 34.
40547 Düsseldorf, Germany 
 Phone: +49-211-9598-7114 E-mail: odt@intetics.com Web: www.intetics.com Brainware Services Ltd (doing business as Migrate2Mobile) is a software engineering company founded by software develop- ment experts, mobile industry visionaries and strategists who concentrated their efforts on de- livering the highest possible level of service to its Clients. Since the Company’s inception in 2010 we have grown from 6 to 40+ professionals and completed more than 50 projects for clients in the UK, USA and Europe. As a 1st and 2d tier service provider we’ve done work for such sound companiesasMicrosoft(UK),Cor- bis Images (USA), Adorama Cam- era (USA), Sanofi (Netherlands), Takeda Pharmaceuticals (Nether- lands), VVAA (Netherlands), MSD (Netherlands), OLVG (Nether- lands), Douglas (Germany). Strongest points - Extensive technology and industry knowl- edge (see areas of expertise); timely delivery; budget ap- proach; proactive clients sup- port. Areas of expertise: - Tablet publishing platforms and solutions, - Mobile Healthcare, - eCommerce, - Community portals, - All kinds of mobile apps across industries. Rover van Mierlo, Owner at Logicapps, Netherlands says: “We have experienced Migrate- 2Mobile as a very reliable partner in iOS as well as in Android devel- opment. They always react very quickly on questions and they communicate well on the progress of the project. We experienced “What was promised was deliv- ered … and a bit more”. For more information please visit our web site at www.migrate- 2mobile.com or contact Michael Grebennikov, Managing Partner T: +375 29 684 8120 Email: mike@migrate2mobile.com
  • 40. OCSICO is a mature software de- velopment house based in Minsk, Belarus. Outsourcing to us helps companies to achieve their stra- tegic goals and gain additional benefits such as: • Cost savings; • Reduced time-to-market; • Resources usage optimization; • Better product quality man- agement. What we do - Our enthusiastic, devoted and highly skilled team works to deliver exceptional cus- tom software solutions to ISVs, ASPs and end-users. • Custom applications develop- ment (.NET, Java, iOS, Android, PHP, SharePoint,Windows Phone, etc.); • Science-intensive products de- velopment; • Software testing and quality as- surance; • Maintenance and support. Whoweworkfor-We have long- term relationships with compa- nies in various sectors: Retail, Banking, Telecommunications, Healthcare, Entertainment, Man- ufacturing, etc. This comes as a result of our deep understand- ing of customers’ businesses and commitment to quality. How we work - Each project is of the highest importance, and every customer is unique in our eyes. Combining our 10-years ex- perience with the best industry practices we offer our customers the most suitable and conveni- ent approach. Our principles are: • Insight: understand your cus- tomer • Enthusiasm: be totally commit- ted • Trust: build long-term partner relationships • Accountability: keep the team motivated • Collaboration: win with your customer • Quality: stick to the highest standards Contact: Alesia Stolepchenko, Head of Sales and Business De- velopment Phone: +375 17 2908639 Email: contact@ocsico.com Web: www.ocsico.com We are a software company with headquarters in US and a devel- opment center in Belarus. Our focus is on high quality, timely delivered and cost-effective off- shore software development. Our team consists of 50+ dedi- cated, technology-loving pro- fessionals. 90% of our staff are senior or mid-level software en- gineers holding degrees from leading universities. We are a Mi- crosoft Certified Partner. Why us? - The main secret of Offsiteteam’s success is people. We are a real team that helps each other to progress, master best practices of software de- velopment and solve complex problems. We love what we do and it shows in our work. At Off- siteteam, we forge long-term relationships with our partners. Among our ‘long-term’ clients such companies as Viacom, CBS andThe NewYorkTimes.We have hundreds of projects of different scale under our belt and enjoy 100% customer retention rate. OurTechnical Expertise - Native Mobile Development (Objective C, Mobile Java, Windows Mobile) Cross-Platform Development (Xamarin, PhoneGap, Sencha) Enterprise development (Java, C#.Net, SQL) Web-studio (HTML 5, JS, Perl, PHP) Facebook Applications Data Analysis, Social Network Analysis, Machine Learning (R, Matlab) Our Knowledge Domains - Me- dia: Broadcasting and Publishing; Electronic Publishing, Document Management systems, eBooks; Business process management, Business intelligence; Statisti- cal Data analysis, Social Network Analysis Contact:AlexKulick(CEO),Phone: +1 201 7937127 Email: contact@offsiteteam.com Web: www.offsiteteam.com
  • 41. Omertex is an IT software de- velopment company headquar- tered in Minsk, Belarus. Our main specialty is creating complex enterprise systems, so- lutions and applications based on Microsoft technologies in the sphere of .Net, Sharepoint. One of activity directions of the com- pany is developing mobile ap- plications for Android, iOS and Windows Phone. We also provide a wide range of services to cli- ents including the development, implementation and support of solutions. Founded in 2008, Omertex has quickly expanded and now it is a young prosperous and fast grow- ing organization with an open atmosphere, a professional atti- tude and highly skilled certified developers. We’ve gained our extensive ex- perience while working in pro- jects of different complexity and in various industries. Our expe- rience includes the creation of client-server systems, enterprise solutions, high loaded systems, electronic document flow sys- tems, intranet portals and ser- vices. We provide assistance to com- panies that desire to automatize their business processes and to increase their income by means of advanced technologies use. Our company is always open to new contacts and we’re interest- ed in cooperation with system in- tegrators in outsourcing sphere. Having a good experience of partnership with European and North American customers, we are interested in expanding our connections to German and oth- er West European markets. Omertex LLC, Minsk, Zhilunovi- cha st. 15-401, 220026, Belarus Phone: +375 17 346 9204 Email: contact@omertex.com Web: www.omertex.com Oxagile is a custom web & mobile development company with 120+ professionals onboard, 150+ suc- cessfully delivered projects, and 100+ happy clients. Our core com- petency is providing end-to-end video technology solutions for our Clients to capitalize their oppor- tunities in multi-screen OTT video delivery: - Social interaction - Content protection - Multi-screen delivery -Third-party integrations - Monetization - Encoding & transcoding -VoD and live linear Oxagile has extensive experience in custom solutions development allowing our clients to effectively collaborate in real-time. Successfully deployed projects includesuchfeaturesas: -Video & audio chats - Desktop sharing - Shared whiteboards - Documents sharing & exchange We build them utilizing best-of- breedfunctionalityofWebRTC,Tok- Box, Vidyo, and Flash across variety of end-user devices. FeaturedProjects: Xirsys – feature-rich JS framework for turnkeyWebRTC enabling Vodafone–VoDandMobileTVsolu- tions for multiple mobile platforms and web KIT Digital – multiple lens-to-lens video management platforms inte- gration and customization ooVoo - web-based video chat so- lution and multiple ooVoo API inte- grations Telecom Argentina – VoD service for the major telecom operator in Latin America Contact Mihail Romanovsky Head of Marketing +1 855 466 9244 contact@oxagile.com www.oxagile.com
  • 42. Promwad provides a full cycle of custom electronics design services: product concept de- velopment, enclosure design, hardware platform design, em- bedded and application software development, QA/QC, prototyp- ing, small scale production and manufacturing support. We are expertized in and serve many industries, including Tel- ecommunications, Industrial, Au- tomotive, Video/Media and Con- sumer electronics. Promwad is a partner and mem- ber of Design Networks of Texas Instruments, STMicroelectronics, Marvell, Fujitsu and Analog Devices. Our development processes are standardized by ISO9001:2008 and IPC. Operating Systems: GNU/Linux, Android, FreeRTOS, RTEMS, Freebsd, Netbsd, ThreadX, QNX, RTAI Programming languages: C (us- er-space, kernel-space), Assem- bler (AVR32, x86, STM32, Blackfin, ARM, MIPS), C++, Shell, Python, PHP, QML, Lua, Tcl, CSS, HTML, JavaScript, XSLT. Processor architecture: TI - Da- Vinci, Sitara, OMAP4, Marvell – Armada, ST – Teseo / Cartesio family; SPEAr family, STi71xx family AD – Blackfin family Interfaces: HDMI, DVB, DVI; S/ PDIF, AC97, I2S, USB, Ethernet; LCD, Camera (CSI) , CF/MMC/SD; LPC, PCI, PCI-E; CAN, MOST Contact: Victoria Maschenko Head of Marketing +375 (17) 312-12-46 (#209) v.maschenko@promwad.com www.promwad.com R-Style is one of the leading IT companies in Russia. For more than 20 years of successful op- eration R-Style gained reputation of a serious and trusted partner. A net of affiliates and R&D cent- ers was created in the CIS coun- tries. R-Style became the largest supplier of IT and business sys- tems for public sector in Russia in 2012. R-Style has all the necessary li- censesandnon-disclosureagree- ments. R-Style helped to turn into life more than 5000 projects. Our solutions for your business include: • IT consulting and IT outsourc- ing • BPO • Complex automation of enter- prises and organizations; • IT business workflows service, support and outsourcing; • Implementation of business systems; • Implementation of information security systems; • Telecommunication services and many more. Most of the employees of the company have experience of 7-10+ years. Moreover, all the specialists are highly qualified; and practically all the developers are certified by the world’s lead- ing providers of IT solutions. Our core technologies are Microsoft and Intel; IBM and Oracle/DB2; Java, .NET, C/C++; iOs, Android and Windows Mobile. We have successful expertise in Oracle Fu- sion Middleware. We will help you to optimize your expenses, improve the efficiency of business processes and devel- op incredible IT solutions. For more information check our website: www.r-style.com Contact Slava Babienko, +375 29 3685555 slava.babienko@r-style.com
  • 43. SaM Solutions is an international company with offices in Germa- ny, U.S., UK, Netherlands, Belarus and Ukraine. Since 1993 SaM So- lutions offers software develop- ment outsourcing services. SaM Solutions’ continued commit- ment to process excellence has been demonstrated through its ISO 9001 certificate since 2002. The company technological pro- ficiency is backed by technol- ogy partnerships with IT industry leaders such as Microsoft and Oracle. SaM Solutions also plays an active part in the open-source community by contributing to and supporting open-source projects, solutions and events. SaM Solutions provides a one- stop end-to-end range of soft- ware services. SaM Solutions methodically defines processes withitsclientsinordertoensure that every project is executed in an efficient and transparent manner: 1. Business analysis, software requirements co-development 2. Architecture and design of software application 3. Custom software application development 4. Re-engineering, support and maintenance of legacy software applications 5. Customization/localization services 6. Software testing and quality assurance Some of the technical areas that SaM Solutions has multi-year experience in are: .NET Enter- prise Platform, J2EE Enterprise Platform, SAP, Lotus business platforms, Open-source, UNIX and Linux technologies, Firm- ware, real-time and embedded software, Data storage and net- working systems Contact: Anton Dechko, Managing Director SaMSolutionsGmbH,AmBahnhof 4a, D-82205 Gilching, Germany Tel: + 49 8105 77 89 0 Email: a.dechko@sam-solutions.com Web: www.sam-solutions.com Sensotronica Ltd. specializes in hardware and firmware develop- ment with the strong focus on au- tomation systems. We develop embedded software for different operation systems and Micro-controllers, firmware for FPGA and CPLD chips and custom design of digital and analog elec- tronics. Our customers get clear and easy project management based on agile development principles with Redmine software as project plan- ning and issue tracking system. Subversion software used to main- tain codes and documentation. In aggregate with modern commu- nication facilities it makes possible to our customers control of project state on any distance from actual geographic attitude of develop- ment team. When required, our engineers pro- vide on-site customer support for bringing up developed products and complex integration tasks. Sensotronica Ltd. is a resident of Belarus Hi-tech Park. One of our special features is strong scientific competence of our leading special- ists in the field of physics and com- prehensive automation. Sensotronica team comprises highly qualified engineers, some of them own PhD or professor de- grees. More than 70% of the team has 8+ years of experience. That’s why we may provide also consult- ingservicestoourclientsbyfinding reliable and efficient technical solu- tions according their requests. The majority of our projects are made for customers from Europe Union.That is why we know exactly what confidentiality is and we al- ways guarantee efficient solutions. Contact Roustam Asimov, CEO Phone: +375 29 6509394 info@sensotronica.com www.sensotronica.com
  • 44. ST Group Holding was created in 2012 as the result of ST Group Innovative association reorgani- zation. ST Group Holding is rep- resented by 5 companies: System Technologies JLLC, ROND LLC, Marco LLC, Marco-Plus LLC and Belsoft-Borlas Group LLC. ST Group Holding companies provide the whole range of services on the automation of business processes in different spheres of the economy: in bank- ing sphere, industry, and leasing companies. System Technologies JLLC pro- vides the latest IT-solutions for banking and financial spheres. Belsoft-Borlas Group LLC pro- vides diversified services in the sphere of export oriented soft- ware development for medium and major business companies as well as develops mobile appli- cations. The company is a com- petence centre of Oracle solu- tions (CRM, Business Intelligence, Oracle e-Business Suite) and the developer of 1C solutions for large industrial enterprises. ROND LLC is a centre of banking competence which contains a rich experience of development, testing and integration of world vendors’applications. Marco LLC provides IT-outsorc- ing, IT-solutions implementation and processing services. Marco-Plus LLC installs ATMs, supports card infrastructure and provides the software of world’s most famous vendors. Every year ST Group Holding completes more than 150 suc- cessful projects. Contact: Address: 1/1, Academician Ku- previch street, Minsk, Belarus Phone: +375-17-269-04-00 Web: www.stgroup.by Email: info@stgroup.by Wimix LLC, Complex Android So- lutions. We provide top notch technol- ogy solutions for companies from Healthcare, Media, Banking, Advertising, Entertainment and other business areas. Areas of our expertise: Integrated mHealth apps devel- opment for a custom Android smartphone aimed to help pa- tients to monitor blood count and pressure, body temperature, other indexes. Also used to take medical tests, prepare them- selves for visiting doctors, get up-to-date information on their diseases, track medical intake schedule and other meanings. Media apps (Android TV) with such features as: video stream watching and recording, EPG (electronic program guides), fa- vourite channels list manage- ment via drag and drop, cars or real estate search, advertising, online shopping, games, social networks, maps, Google services and much more. Business apps for Banking which allow performing various finan- cial operations on the fly, without visiting a bank office: payments processing, accounts manage- ment, check your balance and transaction history, find ATMs and branches (GPS). Our mission is to help custom- ers achieve their goals, providing high quality solutions, clear com- munication, products support and assistance. Don’t hesitate to contact us! Contact information: Wimix LLC www.wimix.by Denis Tolstashov, Chief Executive Officer Phone: + 375 29 750 12 38 Email: dt@wimix.by
  • 46. SPONSORS& PARTNERS This Guide is produced in co-opera- tion with: This Guide is produced with support from: We like to thank our co-operation partner and sponsors for their contributions to this inde- pendent, non-profit initiative of the German Outsourcing Association. Sponsors have no influence on the production, selection or revision of content what so ever. And the General Council of the German Outsourcing Association Copyright @ All rights reserved. German Outsourcing Association46
  • 47. OUTSOURCING DESTINATION GUIDEBELARUS PUBLISHER German Outsourcing Association www.outsourcing-verband.org IN CO-OPERATION WITH Dev.by - Leading Belarus IT-Portal with 20.000+ members www.dev.by EDITORS Stephan Fricke (connect), Michael Grebennikov (connect) PRODUCTION Agency OutCome ww.outsourcing-marketing.org CONTACT office@outsourcing-verband.org www.outsourcing-destinations.org Copyright @ All rights reserved. German Outsourcing Association. Contact for requests: office@outsourcing-verband.org www.outsourcing-destinations.org