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Anthropology, Ethnography, and
               You!


5 May 2011
Prepared by: Jared Jeffers, M.A.
Email: Jared.Jeffers@optimalusability.com
What is anthropology?
What is anthropology?



   Anthropology = the study of human kind
What is anthropology?



                        What is the human
 Where do humans           condition?
   come from?




                            What differentiates
                            groups of humans
 What differentiates        from each other?
humans from animals?
What is anthropology?




      Linguistic Anthro   Archaeology




      Biological Anthro   Cultural Anthro
What is anthropology?
What is anthropology?




From: http://www.textually.org/textually/archives/2007/12/018358.htm
Questions so far?
Ethnography



eth·nog·ra·phy
noun eth- nä-gr -fē
Definition of ETHNOGRAPHY
: the study and systematic recording of human cultures; also : a descriptive
     work produced from such research
— eth·nog·ra·pher-f r noun
— eth·no·graph·ic eth-n - gra-fik or eth·no·graph·i·cal -fi-k l adjective
— eth·no·graph·i·cal·ly-fi-k( -)lē adverb
Ethnography




Bronislaw Malinowski in the Trobriand   Margaret Mead in Papua New
Islands                                 Guinea, 1928
Ethnography
What can ethnography do?



  Reports through the eyes of the interviewee
What can ethnography do?



  Reports through the eyes of the interviewee

  Shows you what people do, not just what they say
What can ethnography do?



  Reports through the eyes of the interviewee

  Shows you what people do, not just what they say

  Reveals participants as the people they are
What can ethnography do?



  Reports through the eyes of the interviewee

  Shows you what people do, not just what they say

  Reveals participants as the people they are

  Uncovers how people understand the world
How do you do it?



   The Old School

      (Kitchen Stories: http://www.youtube.com/watch?v=VxXT1A4zqcU)
How do you do it?



   The Old School (Kitchen Stories)

      Build trust with your subject

      Collect data unobtrusively

      Observe without interference

      Never become friends
How do you do it?



   Current Principles

       Navel-gazing
How do you do it?



   Current Principles

       Navel-gazing (“excessive self-contemplation”)
How do you do it?



   Current Principles

       Navel-gazing

       Understand and state biases
How do you do it?



   Current Principles

       Navel-gazing

       Understand and state biases

       Recognize the fluidity of culture
How do you do it?



   Current Principles

       Navel-gazing

       Understand and state biases

       Recognize the fluidity of culture

       Know that people have agency
How do you do it?



   Current Principles

       Navel-gazing

       Understand and state biases

       Recognize the fluidity of culture

       Know that people have agency

       Be aware of power relations and societal divisions
Methods: Questionnaires and Surveys
Methods: Guerilla Research
Methods: Shadowing and Video Ethnography
Methods: Specific Exercises and Projects
Methods: Self-documentation (Journals, video diaries, etc)
Methods: The Ethnographic Interview




http://www.clevelandmemory.or
g/gcem/iep.html
Tips



   Record everything
Tips



   Record everything

   Go to where participants are comfortable
Tips



   Record everything

   Go to where participants are comfortable

   Stress that they are the experts
Tips



   Record everything

   Go to where participants are comfortable

   Stress that they are the experts

   Get them telling stories
Tips



   Record everything

   Go to where participants are comfortable

   Stress that they are the experts

   Get them telling stories

   Be mobile and point out objects to get participants talking
Tips



   Record everything

   Go to where participants are comfortable

   Stress that they are the experts

   Get them telling stories

   Be mobile and point out objects to get participants talking

   If possible, do the research over time
Rapport Building



   Be interested!
Rapport Building



   Be interested!

   Stress that you are there to learn from them
Rapport Building



   Be interested!

   Stress that you are there to learn from them

   Invest time and effort in recruiting
Rapport Building



   Be interested!

   Stress that you are there to learn from them

   Invest time and effort in recruiting

   Call before you go
Go ahead and give it a go!



   Pair up with someone you don’t know.

   Do some ethnography on their mobile phone experiences.
Go ahead and give it a go!



   Some potential conversation starters:

      Tell me about the last phone call you received that was awesome.

      What are your gut reactions to receiving a phone call?

      What do you do when someone calls you and you don’t want to talk
      to them?
Future Reading
That’s all, folks!

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Ethnography anthropology

  • 1. Anthropology, Ethnography, and You! 5 May 2011 Prepared by: Jared Jeffers, M.A. Email: Jared.Jeffers@optimalusability.com
  • 3. What is anthropology? Anthropology = the study of human kind
  • 4. What is anthropology? What is the human Where do humans condition? come from? What differentiates groups of humans What differentiates from each other? humans from animals?
  • 5. What is anthropology? Linguistic Anthro Archaeology Biological Anthro Cultural Anthro
  • 7. What is anthropology? From: http://www.textually.org/textually/archives/2007/12/018358.htm
  • 9. Ethnography eth·nog·ra·phy noun eth- nä-gr -fē Definition of ETHNOGRAPHY : the study and systematic recording of human cultures; also : a descriptive work produced from such research — eth·nog·ra·pher-f r noun — eth·no·graph·ic eth-n - gra-fik or eth·no·graph·i·cal -fi-k l adjective — eth·no·graph·i·cal·ly-fi-k( -)lē adverb
  • 10. Ethnography Bronislaw Malinowski in the Trobriand Margaret Mead in Papua New Islands Guinea, 1928
  • 12. What can ethnography do? Reports through the eyes of the interviewee
  • 13. What can ethnography do? Reports through the eyes of the interviewee Shows you what people do, not just what they say
  • 14. What can ethnography do? Reports through the eyes of the interviewee Shows you what people do, not just what they say Reveals participants as the people they are
  • 15. What can ethnography do? Reports through the eyes of the interviewee Shows you what people do, not just what they say Reveals participants as the people they are Uncovers how people understand the world
  • 16. How do you do it? The Old School (Kitchen Stories: http://www.youtube.com/watch?v=VxXT1A4zqcU)
  • 17. How do you do it? The Old School (Kitchen Stories) Build trust with your subject Collect data unobtrusively Observe without interference Never become friends
  • 18. How do you do it? Current Principles Navel-gazing
  • 19. How do you do it? Current Principles Navel-gazing (“excessive self-contemplation”)
  • 20. How do you do it? Current Principles Navel-gazing Understand and state biases
  • 21. How do you do it? Current Principles Navel-gazing Understand and state biases Recognize the fluidity of culture
  • 22. How do you do it? Current Principles Navel-gazing Understand and state biases Recognize the fluidity of culture Know that people have agency
  • 23. How do you do it? Current Principles Navel-gazing Understand and state biases Recognize the fluidity of culture Know that people have agency Be aware of power relations and societal divisions
  • 26. Methods: Shadowing and Video Ethnography
  • 29. Methods: The Ethnographic Interview http://www.clevelandmemory.or g/gcem/iep.html
  • 30. Tips Record everything
  • 31. Tips Record everything Go to where participants are comfortable
  • 32. Tips Record everything Go to where participants are comfortable Stress that they are the experts
  • 33. Tips Record everything Go to where participants are comfortable Stress that they are the experts Get them telling stories
  • 34. Tips Record everything Go to where participants are comfortable Stress that they are the experts Get them telling stories Be mobile and point out objects to get participants talking
  • 35. Tips Record everything Go to where participants are comfortable Stress that they are the experts Get them telling stories Be mobile and point out objects to get participants talking If possible, do the research over time
  • 36. Rapport Building Be interested!
  • 37. Rapport Building Be interested! Stress that you are there to learn from them
  • 38. Rapport Building Be interested! Stress that you are there to learn from them Invest time and effort in recruiting
  • 39. Rapport Building Be interested! Stress that you are there to learn from them Invest time and effort in recruiting Call before you go
  • 40. Go ahead and give it a go! Pair up with someone you don’t know. Do some ethnography on their mobile phone experiences.
  • 41. Go ahead and give it a go! Some potential conversation starters: Tell me about the last phone call you received that was awesome. What are your gut reactions to receiving a phone call? What do you do when someone calls you and you don’t want to talk to them?