Duration : 1-4 month program, which includes 100 hrs classroom instruction and 4-14 week onsite project facilitated by Seven Hat in a reputed MNC. Certification types: 1. Trained Operational Excellence professional: At the end of training program after successfully clearing all tests. 2. Certified Operational Excellence professional : After successfully executing project Eligibility: Graduate from a recognized University.

1. Cont
text
Operatiionally, most businesses, if not all, aim for Custo
a omer satisfaction at
the low unit cost. Th group of emp
west he ployees who have the greatest
impact on these metric are those who are the bottom of the pyramid
cs o m d
the age
ents, workers, fie force, operat – the front e employees.
eld tors end
OP
PEX
Need
d
Organis
sations are/shou be looking fo Front Line Sup
uld or pervisors who ca
an
achieve a certain predic
e ctability in front end employee performance –
STAKEHHOLDER RESULTS driven by flawl
S less EXECUTION of PROCESSES bby
High Pe
erforming TEAMS of motivated PEOPLE
S P
`
UVP for O
Operationa excellen program
al nce
The off
fering/Pro
oduct:
Th framework of methodologies is
his f s
the bulwark of the curriculum and
e d
targets:
Certification in the capability to
y
guarantee qu uantifiable Retur rn
on Investmen from the
nt
professionals thus facilitated
s d.
Creation of a Cadre of highly y
competent o operations leaders,
Both the emp ployer and
employee ne eeds aligned in a
Win Win.
Approa
ach/Elemen
nts