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What You Need
               to Know
             Of Social Media
                   for Government Agencies




by Research Technology Data Transfers

Government Information technology and Services (GITS)
                                                   1
What’ m I Going to Talk about?
              g

1.   Introduction 4Ps to Social
     Media.

2
2.   The Few Interesting Facts
     about Social Media.

3.   Introduction to social
     network service.

4.   4 Ps in Penetration of
     Social Media.

5.   10 Tips for Safety of Using
     Social Media in
     Government Agencies.




 Government Information technology and Services (GITS)
                                                    2
What’ m I Going to Talk about?
              g

1.   Introduction 4Ps to Social    6.   Types of Social Media.
     Media.
                                   7.   The Purpose of the Using
2
2.   The Few Interesting Facts          of Social Media
                                                  Media.
     about Social Media.
                                   8.   The Process of the Social
3.   Introduction to social             Media.
     network service.
                                   9.   What is Social Media
4.   4 Ps in Penetration of             Engagement Strategy?
     Social Media.
                                   10. Various Measures for
5.   10 Tips for Safety of Using       Social Interactive
     Social Media in                   Evaluation are as Follows.
     Government Agencies.
                                   11. Example: Interesting
                                       Social Media.


 Government Information technology and Services (GITS)
                                                                    3
What’ m I Going to Talk about?
              g

1.
1 Introduction 4Ps to Social Media
                             Media.

2.
2 The Few Interesting Facts about Social Media
                                         Media.

3. Introduction to social network service.

4. 4 PS in Penetration of Social Media.

5. 10 Tips for Safety of Using Social Media in
   Government Agencies
                Agencies.


 Government Information technology and Services (GITS)
                                                    4
4Ps of Marketing Mixed
          4Ps
  Product                         Sale Promotion


                                 Personal Selling
  price

                                 Public Relations
  Place
                                   Advertising
  Promotion
                                 Direct Marketing


 Government Information technology and Services (GITS)
Types of Media                         • Newspaper
                                       • Magazine
                                       • Mail-order media
                                       • Directories
 Printed media advertising

    Broadcast media advertising

                                       • Television
                                       • Radio
  Other media advertising
                        g              • Cinema
                                       • Internet
                 • Outdoor media
                 • Transit media
                 • Point of purchase


 Government Information technology and Services (GITS)
Overall Advertising Industry in 2010
           Compared t th P
           C         d to the Previous Y
                                  i    Year




Government Information technology and Services (GITS)
Overall Advertising Industry in 2010
           Compared t th P
           C         d to the Previous Y
                                  i    Year




            บทความจาก มารเก็ตติ้ง แอนด มีเดียแฟลช ของ มายดแชร เอเยนซี่การตลาดและเครือขายสื่อ
Government Information technology and Services (GITS)
What’ m I Going to Talk about?
              g

1.
1 Introduction 4Ps to Social Media
                             Media.

2.
2 The Few Interesting Facts about Social Media
                                         Media.

3. Introduction to social network service

4. 4 PS in Penetration of Social Media

5. 10 Tips for Safety of Using Social Media in
   Government Agencies


 Government Information technology and Services (GITS)
                                                    9
The Few Interesting Facts about Social
                                       Media

                                     Very, Ver
                                     Ver Very Instant
       Messages through social
media are produced and spread
instantaneously, virtually without
delay.
    y

       Just a few clicks and your
message is right there in front of
your target audience assuring an
equally fast and overwhelming
response.

   Government Information technology and Services (GITS)
The Few Interesting Facts about Social
                                     Media

Videos, Pictures Audio Words,
Videos Pictures, Audio, Words And More
                                  More...
                                Social      Media        are
                        increasingly becoming a favorite
                        options for the world´s businesses.

                                The world wide web is
                        teeming with social media such as
                               g
                        communication,        collaboration,
                        multimedia and entertainment
                        platforms offering the greatest
                         l f         ff i      h
                        advertising solution of our time.

  Government Information technology and Services (GITS)
What’ m I Going to Talk about?
              g

1.
1 Introduction 4Ps to Social Media
                             Media.

2.
2 The Few Interesting Facts about Social Media
                                         Media.

3. Introduction to social network service.

4. 4 Ps in Penetration of Social Media.

5. 10 Tips for Safety of Using Social Media in
   Government Agencies
                Agencies.


 Government Information technology and Services (GITS)
                                                    12
The Marketing Mix
       4PS                            4CS
      Product                        Customer
      Services                       Solution

       Price                       Customer Cost


       Pl
       Place                        C     i
                                    Convenience


     Promotion                    Communication

Government Information technology and Services (GITS)
Social Media is Acting as Promotion


     Social Media is acting as a
role of the Promotion is very
important to business because Social
Media is the role of marketing
communication channels very powerful
               h    l              l




    Government Information technology and Services (GITS)
The Difference between Advertising and
Social Media
S i l M di

  Advertising is focused on "selling".
                             selling




  Social Media is to “help   people decide to buy”.
   Government Information technology and Services (GITS)
What’ m I Going to Talk about?
              g

1.
1 Introduction 4Ps to Social Media
                             Media.

2.
2 The Few Interesting Facts about Social Media
                                         Media.

3. Introduction to social network service.

4. 4 Ps in Penetration of Social Media.

5. 10 Tips for Safety of Using Social Media in
   Government Agencies
                Agencies.


 Government Information technology and Services (GITS)
                                                    16
4 Ps in Penetration of Social Media


 Permission




 The online community will find a group or customers in
 this way be allowed to open or allow access to before.

  Government Information technology and Services (GITS)
Start with the Listening




               Participation


         means to cause to participate in reviews of
                       products or advertisements.
                           d t       d ti         t


  Government Information technology and Services (GITS)
                                                     18
4 Ps in Penetration of Social Media


 Profile




         profile of the target audience or customers to put them. Should be
turned to focus on the lifestyle of the target Know that life style and behavior
                                        target.                         behavior,
truly adhering to the data.


    Government Information technology and Services (GITS)
4 Ps in Penetration of Social Media


 Personalization




       as a medium for access to a private person.
 Because of the needs of specific customer groups
                            p              g p
 according to the customer.

  Government Information technology and Services (GITS)
4Ps Is Not Completely If forget This ‘P’
                                      P


 Privacy
          is because marketers
 need to make consumers feel that
 the information that people in
 social media has come in contact
 with the brand. Must be to
 protect and maintain privacy too
                      privacy, too.




    ที่มา; ดร.เอียน เฟนวิค :DigiMarketing: The Essential Guide to New Media and Digital Marketing
    ทมา; ดร.เอยน เฟนวค
    Government Information technology and Services (GITS)
Summary

                                 Another idea to consider
                          and ponder carefully the best in
                          terms of the extent appropriate
                          and ethical use of social
                          networks to not infringe the
                          rights of both themselves and
                          others. This will allow the
                          maximum benefit from the use
                          of social networking.



Government Information technology and Services (GITS)
What’ m I Going to Talk about?
              g

1.
1 Introduction 4Ps to Social Media
                             Media.

2.
2 The Few Interesting Facts about Social Media
                                         Media.

3. Introduction to social network service.

4. 4 Ps in Penetration of Social Media.

5. 10 Tips for Safety of Using Social Media in
   Government Agencies
                Agencies.


 Government Information technology and Services (GITS)
                                                    23
10 Tips for Safety of Using Social Media in
Government Agencies

 1. Always be professional.

   2. You are not anonymous.

  3. Consider your friends carefully.

              4. Ethi l implications.
              4 Ethical i  li ti

   5.
   5 Be a judicious editor over yourself
                                yourself.


  Government Information technology and Services (GITS)
10 Tips for Safety of Using Social Media in
Government Agencies

 6. Check screening behavior using social
    networks need not be the first.

    7. Don’t give legal advice.

    8. Don’t talk about your cases.

       9. You have no privacy.

            10. Use commons sense.


  Government Information technology and Services (GITS)
What’ m I Going to Talk about?
               g

6.
6 Types of Social Media
                  Media.

7. The Purpose of the Using of Social Media.

8. The Process of the Social Media.

9. What is Social Media Engagement Strategy?

10. Various Measures for Social Interactive
    Evaluation are as Follows.

11. Example: Interesting Social Media.

  Government Information technology and Services (GITS)
                                                     26
Presented by



            Onion Head
          Siriporn Pongvinyoo
             mrkokung@hotmail.com




 Government Information technology and Services (GITS)

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What You Need to Know of Social Media for Government Agencies

  • 1. What You Need to Know Of Social Media for Government Agencies by Research Technology Data Transfers Government Information technology and Services (GITS) 1
  • 2. What’ m I Going to Talk about? g 1. Introduction 4Ps to Social Media. 2 2. The Few Interesting Facts about Social Media. 3. Introduction to social network service. 4. 4 Ps in Penetration of Social Media. 5. 10 Tips for Safety of Using Social Media in Government Agencies. Government Information technology and Services (GITS) 2
  • 3. What’ m I Going to Talk about? g 1. Introduction 4Ps to Social 6. Types of Social Media. Media. 7. The Purpose of the Using 2 2. The Few Interesting Facts of Social Media Media. about Social Media. 8. The Process of the Social 3. Introduction to social Media. network service. 9. What is Social Media 4. 4 Ps in Penetration of Engagement Strategy? Social Media. 10. Various Measures for 5. 10 Tips for Safety of Using Social Interactive Social Media in Evaluation are as Follows. Government Agencies. 11. Example: Interesting Social Media. Government Information technology and Services (GITS) 3
  • 4. What’ m I Going to Talk about? g 1. 1 Introduction 4Ps to Social Media Media. 2. 2 The Few Interesting Facts about Social Media Media. 3. Introduction to social network service. 4. 4 PS in Penetration of Social Media. 5. 10 Tips for Safety of Using Social Media in Government Agencies Agencies. Government Information technology and Services (GITS) 4
  • 5. 4Ps of Marketing Mixed 4Ps Product Sale Promotion Personal Selling price Public Relations Place Advertising Promotion Direct Marketing Government Information technology and Services (GITS)
  • 6. Types of Media • Newspaper • Magazine • Mail-order media • Directories Printed media advertising Broadcast media advertising • Television • Radio Other media advertising g • Cinema • Internet • Outdoor media • Transit media • Point of purchase Government Information technology and Services (GITS)
  • 7. Overall Advertising Industry in 2010 Compared t th P C d to the Previous Y i Year Government Information technology and Services (GITS)
  • 8. Overall Advertising Industry in 2010 Compared t th P C d to the Previous Y i Year บทความจาก มารเก็ตติ้ง แอนด มีเดียแฟลช ของ มายดแชร เอเยนซี่การตลาดและเครือขายสื่อ Government Information technology and Services (GITS)
  • 9. What’ m I Going to Talk about? g 1. 1 Introduction 4Ps to Social Media Media. 2. 2 The Few Interesting Facts about Social Media Media. 3. Introduction to social network service 4. 4 PS in Penetration of Social Media 5. 10 Tips for Safety of Using Social Media in Government Agencies Government Information technology and Services (GITS) 9
  • 10. The Few Interesting Facts about Social Media Very, Ver Ver Very Instant Messages through social media are produced and spread instantaneously, virtually without delay. y Just a few clicks and your message is right there in front of your target audience assuring an equally fast and overwhelming response. Government Information technology and Services (GITS)
  • 11. The Few Interesting Facts about Social Media Videos, Pictures Audio Words, Videos Pictures, Audio, Words And More More... Social Media are increasingly becoming a favorite options for the world´s businesses. The world wide web is teeming with social media such as g communication, collaboration, multimedia and entertainment platforms offering the greatest l f ff i h advertising solution of our time. Government Information technology and Services (GITS)
  • 12. What’ m I Going to Talk about? g 1. 1 Introduction 4Ps to Social Media Media. 2. 2 The Few Interesting Facts about Social Media Media. 3. Introduction to social network service. 4. 4 Ps in Penetration of Social Media. 5. 10 Tips for Safety of Using Social Media in Government Agencies Agencies. Government Information technology and Services (GITS) 12
  • 13. The Marketing Mix 4PS 4CS Product Customer Services Solution Price Customer Cost Pl Place C i Convenience Promotion Communication Government Information technology and Services (GITS)
  • 14. Social Media is Acting as Promotion Social Media is acting as a role of the Promotion is very important to business because Social Media is the role of marketing communication channels very powerful h l l Government Information technology and Services (GITS)
  • 15. The Difference between Advertising and Social Media S i l M di Advertising is focused on "selling". selling Social Media is to “help people decide to buy”. Government Information technology and Services (GITS)
  • 16. What’ m I Going to Talk about? g 1. 1 Introduction 4Ps to Social Media Media. 2. 2 The Few Interesting Facts about Social Media Media. 3. Introduction to social network service. 4. 4 Ps in Penetration of Social Media. 5. 10 Tips for Safety of Using Social Media in Government Agencies Agencies. Government Information technology and Services (GITS) 16
  • 17. 4 Ps in Penetration of Social Media Permission The online community will find a group or customers in this way be allowed to open or allow access to before. Government Information technology and Services (GITS)
  • 18. Start with the Listening Participation means to cause to participate in reviews of products or advertisements. d t d ti t Government Information technology and Services (GITS) 18
  • 19. 4 Ps in Penetration of Social Media Profile profile of the target audience or customers to put them. Should be turned to focus on the lifestyle of the target Know that life style and behavior target. behavior, truly adhering to the data. Government Information technology and Services (GITS)
  • 20. 4 Ps in Penetration of Social Media Personalization as a medium for access to a private person. Because of the needs of specific customer groups p g p according to the customer. Government Information technology and Services (GITS)
  • 21. 4Ps Is Not Completely If forget This ‘P’ P Privacy is because marketers need to make consumers feel that the information that people in social media has come in contact with the brand. Must be to protect and maintain privacy too privacy, too. ที่มา; ดร.เอียน เฟนวิค :DigiMarketing: The Essential Guide to New Media and Digital Marketing ทมา; ดร.เอยน เฟนวค Government Information technology and Services (GITS)
  • 22. Summary Another idea to consider and ponder carefully the best in terms of the extent appropriate and ethical use of social networks to not infringe the rights of both themselves and others. This will allow the maximum benefit from the use of social networking. Government Information technology and Services (GITS)
  • 23. What’ m I Going to Talk about? g 1. 1 Introduction 4Ps to Social Media Media. 2. 2 The Few Interesting Facts about Social Media Media. 3. Introduction to social network service. 4. 4 Ps in Penetration of Social Media. 5. 10 Tips for Safety of Using Social Media in Government Agencies Agencies. Government Information technology and Services (GITS) 23
  • 24. 10 Tips for Safety of Using Social Media in Government Agencies 1. Always be professional. 2. You are not anonymous. 3. Consider your friends carefully. 4. Ethi l implications. 4 Ethical i li ti 5. 5 Be a judicious editor over yourself yourself. Government Information technology and Services (GITS)
  • 25. 10 Tips for Safety of Using Social Media in Government Agencies 6. Check screening behavior using social networks need not be the first. 7. Don’t give legal advice. 8. Don’t talk about your cases. 9. You have no privacy. 10. Use commons sense. Government Information technology and Services (GITS)
  • 26. What’ m I Going to Talk about? g 6. 6 Types of Social Media Media. 7. The Purpose of the Using of Social Media. 8. The Process of the Social Media. 9. What is Social Media Engagement Strategy? 10. Various Measures for Social Interactive Evaluation are as Follows. 11. Example: Interesting Social Media. Government Information technology and Services (GITS) 26
  • 27. Presented by Onion Head Siriporn Pongvinyoo mrkokung@hotmail.com Government Information technology and Services (GITS)