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Mobile Media and TV




       Q2 2011
   Mobile and Media
Mobile Media and TV
The explosion of mobile internet usage has enabled the mobile
advertising opportunity, but as most advertising planners know, truly
engaging advertising doesn’t work in silos, it works together.

The aim of this report is to show how mobile media usage works in
conjunction with other media (in particular TV), and how this creates
new opportunities for advertisers to influence consumers at the point of
purchase (m-commerce).

To provide a global perspective the initial section of this report looks
into data across: UK, US, Brazil, Indonesia, Egypt, Singapore, India,
South Africa and Qatar. The second section takes a more qualitative
look into the day in the life of a mobile consumer in the UK, using
mobile diaries to track behaviour.
On Device Services

                             In The
  On Device                                         On Device
                            Moment
  Answers                                            Panels
                            Research


Device agnostic survey   Understand behaviour        Mobile consumer
  product. Works on       and attitudes, in the   research panels in any
 web-enabled feature       moment using GPS        country (with a focus
phones, smartphones,        enabled mobile        on emerging markets).
     PC, iPad, etc.       surveys and diaries
Agenda
1. Mobile In Context – Mobile and Other Media
2. Day in the Life of Mobile
On Device Methodology
    Mobile Internet survey                Respondents recruited               Data analysed to retrieve
     created through On                     through On Device                         insights
       Device Answers                            Panels
                                                                                                            Do you have a bank
                                                                                                          70%
                                                                                                                 account?
                                                                                                                  59%




                                                                                % Mobile Internet Users
                                                                                                          60%
                                                                                                          50%
                                                                                                                             41%
                                                                                                          40%
                                                                                                          30%
                                                                                                          20%
                                                                                                          10%
                                                                                                          0%
                                                                                                                  Yes            No



•   Online interface allows clients   •    Consumers fulfil survey on     •    Survey results are processed
    to create and edit surveys.            the mobile internet.                and analysed.
•   5 question types available.       •    The sample is representative   •    Analysts deliver insight on
•   Automatic identification of            of mobile internet browsers         consumer behaviour and
    device, carrier and GPS                and weighted by OEM share           attitudes.
    location (where possible).             and demographics.
A third of mobile internet users browse in conjunction
                        with TV.
•                   TV advertising has utilised many calls to action over the years, the mobile
                    internet provides a new option.
•                   The growing trend for mobile commerce, combined with the ability of TV to
                    influence consumers has created new opportunity to influence consumers at
                    the point of transaction.
                                   % Other Media Used While Accessing Mobile Internet
                    50%

                    40%      36%
                                             34%
    % Respondents




                    30%                                          27%                    26%

                                                                                                              19%
                    20%

                    10%


                    0%
                             TV           PC/Computer           Radio               Newspaper              Magazines


                                                        Countries: UK/US/Brazil/Indonesia/Egypt/Singapore/India/South Africa/Qatar
                                                        Date: June 2011
                                                        N= 8530
Whilst TV is the key media used with mobile, there are
         cultural differences across markets
  •               In the UK, 46% of mobile internet browsers use their mobile phone whilst
                  also using their desktop computer.
  •               In emerging markets different trends are seen, in Brazil many people listen
                  to radio whilst browsing the mobile web.

                                         % Other Media Used While Accessing Mobile Web
                 50%                                46%
                             43%                                                    42%
                                                          40%
                 40%               38%
                                                                            35%
                       32%                    32%
 % Respondents




                                                                      28%                           29%
                 30%                                                                                      26%               26%
                                                                                              22%                                 22%
                 20%                                                                                                  16%

                 10%

                 0%
                             TV               PC/Computer                   Radio               Newspaper               Magazines
                                                                US    UK     Brazil


                                                                 Countries: UK/US/Brazil/Indonesia/Egypt/Singapore/India/South Africa/Qatar
                                                                 Date: June 2011
                                                                 N= 8530
Those who watch TV whilst browsing the mobile
                       internet skew male and under 35.
           •     For brands interested in young consumers, TV adverts combined with
                 mobile calls to action offer the perfect opportunity to transact.

           Watch TV Whilst Using the Mobile Internet                         Watch TV Whilst Using the Mobile Internet -
                           - Gender                                                             Age
          100%                                                             100%
                                                                                          6%                9%
                                                                           90%                                              15%
          90%           23%                                                              12%
                                          35%     32%                      80%
          80%                                                                                               26%             14%
          70%                                                              70%           26%
          60%                                                              60%                                              25%




                                                                 % Group
% Group




          50%                                                              50%                              34%
          40%           77%                                                40%
                                          65%     68%                      30%
          30%                                                                            56%
          20%                                                              20%                                              46%
                                                                                                            31%
          10%                                                              10%
           0%                                                               0%
                 Total (all markets)      UK      US                              Total (all markets)       UK              US
                                  Male   Female                                   Under 25       25 to 34   35 to 44   Over 45


                                                        Countries: UK/US/Brazil/Indonesia/Egypt/Singapore/India/South Africa/Qatar
                                                        Date: June 2011
                                                        N= 8530/456/555
91% of those who watch TV whilst browsing the
                     mobile web use mobile commerce*
* Mobile commerce defined at researching or purchasing products and services
via the mobile internet.

•                TV advertisings ability to build brands is well known. The trend defined in
                 this report gives new potential for direct response advertising and
                 influencing consumers to purchase there and then via their mobile phone.
•                Those who browse the mobile internet whilst watching TV are 12% more
                 likely to use mobile commerce than the average mobile internet user.

                                               % Use Mobile Commerce *
                100%                                                                         91%
                                        82%
                80%
% Respondents




                60%

                40%

                20%

                 0%
                                Mobile Internet Users                       Those who use TV while mobile browsing


                                                        Countries: UK/US/Brazil/Indonesia/Egypt/Singapore/India/South Africa/Qatar
                                                        Date: June 2011
                                                        N= 8530
59% of TV watching mobile browsers have
                        purchased a digital product on their mobile
        •         Other popular products are clothes, books, DVD’s and tickets, providing
                  new opportunities for large advertisers to influences and generate revenues
                  with TV ads.
                              % TV Watching Mobile Browsers - Item/s Purchased Via Mobile Phone
                100%


                80%
% Respondents




                           59%
                60%


                40%

                                                                                                                          19%
                20%                     14%       14%     14%        12%           11%          11%          11%

                 0%
                           Digital    Clothes /   Books   DVD       Tickets:     Tickets:        CD      Food / drink    None of
                         product eg     shoes                      events or    Transport                                 these
                       ringtone/App                                 cinema


                                                           Countries: UK/US/Brazil/Indonesia/Egypt/Singapore/India/South Africa/Qatar
                                                           Date: June 2011
                                                           N= 8530
Agenda
1. Mobile In Context – Mobile and Other Media
2. Day in the Life of Mobile
On Device Methodology: In the Moment Research

•   201 respondents used their smartphone to ‘Check In’ each time the used
    mobile media throughout the day.
•   Each time a respondent checked in their GPS location was taken and they
    were asked:
    Mobile Usage             Which other media?                Where?
Mobile media interactions peak in the morning and
                    evening.
•                       Interaction peaks are clearly related to consumers ‘downtime’
•                       Do you and your brand have permission to enter this space?

                                              Time of Day Mobile Media Interactions - Weekday
                        30%

                        25%
    % of Interactions




                        20%

                        15%

                        10%

                        5%

                        0%
                              Early Morning      Morning          Midday        Afternoon          Evening         Late Evening
                                                   Mobile Media Usage      MM In Conjunction with TV


                                                                                                       Countries: UK
                                                                                                       Date: June 2011
                                                                                                       N= 201
71% Mobile Media usage happening in the home

•    Contrary to popular belief, the primary location for mobile media usage is in
     the home.

                             % Location of Mobile Media Interactions
                                           Other, 4%



                                     Work, 11%



              Out and About, 14%



                                                 Home, 71%




                                                                       Countries: UK
                                                                       Date: June 2011
                                                                       N= 201
63% of mobile media interactions in the evening are in
               conjunction with TV
 •                       Mobile usage peaks in the evening when people have more ‘downtime’.
 •                       The convenience of mobile browsing provides a ideal accompaniment to TV
                         watching.
                                               Time of Day Mobile Media Interactions - Weekday
                         30%

                         25%
     % of Interactions




                         20%

                         15%                                                                        63%
                         10%

                         5%
                                                   29%
                         0%
                               Early Morning      Morning          Midday        Afternoon          Evening         Late Evening
                                                    Mobile Media Usage      MM In Conjunction with TV


                                                                                                        Countries: UK
                                                                                                        Date: June 2011
                                                                                                        N= 201
Mobile used to fill time between ad breaks

•                   Space filling is the primary usage of mobile (between ad breaks)
•                   This reinforces the need to generate engaging TV campaigns if a mobile
                    transaction is desired.
                                         Why do you use your mobile when you are watching TV?
                    70%            65%

                    60%                                  56%
                                                                              53%
                    50%
                                                                                              43%
    % Respondents




                                                                                                                     39%
                    40%

                    30%

                    20%

                    10%

                    0%
                          Fills time in the adverts Look up something   I'm addicted to my   Its fun          Look up something
                                    break            mentioned on TV          phone                          after seeing an advert
                                                                                                                     on TV

                                                                                                       Countries: UK
                                                                                                       Date: June 2011
                                                                                                       N= 201
Mobile social networking and commerce used
                                   whilst watching TV
•                   Mobile social networking the key activity performed while watching TV, the
                    opportunity to generation word of mouth and buzz from successful
                    campaigns is huge.

                                       What Do You Use Your Mobile For Whilst Watching TV?
                    90%      85%           84%
                    80%                                75%
                    70%
                    60%                                           56%
    % Respondents




                                                                              52%
                    50%
                                                                                         38%               38%
                    40%
                    30%
                    20%
                    10%
                    0%
                            Social         Email      Games      Search      News       Weather          Shopping
                          Networking

                                                                                       Countries: UK
                                                                                       Date: June 2011
                                                                                       N= 201
Case Study: Male 18-24

•      Understanding consumers media usage journey throughout the day can aid
       the development and design of 360 campaigns.

          3) 11.30am:                                                                    1) 8am:
          Where: Work                             4) 21.15pm:                        Where: At Home
     Mobile: Email + Weather                     Where: Home                     Mobile: Social Networking
    Used with: Poster Adverts               Mobile: Social Networking             Used with: Newspaper
                                                     + Email
                                                 Used With: TV




                                                                 2) 8.30am:
                                                           Where: Public Transport
                                                              Mobile: Weather
                                                          Used with: No other media

                                                                        Countries: UK
                                                                        Date: June 2011
                                                                        N= 201
Thank You


                Presentation by:
                   Jamie Warren
                  Project Manager
            jamie@ondeviceresearch.com


             For further information:
                James van den Hout
                   Sales Director
            james@ondeviceresearch.com
                +44 (0) 7966 025 125

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Mobile Media and TV

  • 1. Mobile Media and TV Q2 2011 Mobile and Media
  • 2. Mobile Media and TV The explosion of mobile internet usage has enabled the mobile advertising opportunity, but as most advertising planners know, truly engaging advertising doesn’t work in silos, it works together. The aim of this report is to show how mobile media usage works in conjunction with other media (in particular TV), and how this creates new opportunities for advertisers to influence consumers at the point of purchase (m-commerce). To provide a global perspective the initial section of this report looks into data across: UK, US, Brazil, Indonesia, Egypt, Singapore, India, South Africa and Qatar. The second section takes a more qualitative look into the day in the life of a mobile consumer in the UK, using mobile diaries to track behaviour.
  • 3. On Device Services In The On Device On Device Moment Answers Panels Research Device agnostic survey Understand behaviour Mobile consumer product. Works on and attitudes, in the research panels in any web-enabled feature moment using GPS country (with a focus phones, smartphones, enabled mobile on emerging markets). PC, iPad, etc. surveys and diaries
  • 4. Agenda 1. Mobile In Context – Mobile and Other Media 2. Day in the Life of Mobile
  • 5. On Device Methodology Mobile Internet survey Respondents recruited Data analysed to retrieve created through On through On Device insights Device Answers Panels Do you have a bank 70% account? 59% % Mobile Internet Users 60% 50% 41% 40% 30% 20% 10% 0% Yes No • Online interface allows clients • Consumers fulfil survey on • Survey results are processed to create and edit surveys. the mobile internet. and analysed. • 5 question types available. • The sample is representative • Analysts deliver insight on • Automatic identification of of mobile internet browsers consumer behaviour and device, carrier and GPS and weighted by OEM share attitudes. location (where possible). and demographics.
  • 6. A third of mobile internet users browse in conjunction with TV. • TV advertising has utilised many calls to action over the years, the mobile internet provides a new option. • The growing trend for mobile commerce, combined with the ability of TV to influence consumers has created new opportunity to influence consumers at the point of transaction. % Other Media Used While Accessing Mobile Internet 50% 40% 36% 34% % Respondents 30% 27% 26% 19% 20% 10% 0% TV PC/Computer Radio Newspaper Magazines Countries: UK/US/Brazil/Indonesia/Egypt/Singapore/India/South Africa/Qatar Date: June 2011 N= 8530
  • 7. Whilst TV is the key media used with mobile, there are cultural differences across markets • In the UK, 46% of mobile internet browsers use their mobile phone whilst also using their desktop computer. • In emerging markets different trends are seen, in Brazil many people listen to radio whilst browsing the mobile web. % Other Media Used While Accessing Mobile Web 50% 46% 43% 42% 40% 40% 38% 35% 32% 32% % Respondents 28% 29% 30% 26% 26% 22% 22% 20% 16% 10% 0% TV PC/Computer Radio Newspaper Magazines US UK Brazil Countries: UK/US/Brazil/Indonesia/Egypt/Singapore/India/South Africa/Qatar Date: June 2011 N= 8530
  • 8. Those who watch TV whilst browsing the mobile internet skew male and under 35. • For brands interested in young consumers, TV adverts combined with mobile calls to action offer the perfect opportunity to transact. Watch TV Whilst Using the Mobile Internet Watch TV Whilst Using the Mobile Internet - - Gender Age 100% 100% 6% 9% 90% 15% 90% 23% 12% 35% 32% 80% 80% 26% 14% 70% 70% 26% 60% 60% 25% % Group % Group 50% 50% 34% 40% 77% 40% 65% 68% 30% 30% 56% 20% 20% 46% 31% 10% 10% 0% 0% Total (all markets) UK US Total (all markets) UK US Male Female Under 25 25 to 34 35 to 44 Over 45 Countries: UK/US/Brazil/Indonesia/Egypt/Singapore/India/South Africa/Qatar Date: June 2011 N= 8530/456/555
  • 9. 91% of those who watch TV whilst browsing the mobile web use mobile commerce* * Mobile commerce defined at researching or purchasing products and services via the mobile internet. • TV advertisings ability to build brands is well known. The trend defined in this report gives new potential for direct response advertising and influencing consumers to purchase there and then via their mobile phone. • Those who browse the mobile internet whilst watching TV are 12% more likely to use mobile commerce than the average mobile internet user. % Use Mobile Commerce * 100% 91% 82% 80% % Respondents 60% 40% 20% 0% Mobile Internet Users Those who use TV while mobile browsing Countries: UK/US/Brazil/Indonesia/Egypt/Singapore/India/South Africa/Qatar Date: June 2011 N= 8530
  • 10. 59% of TV watching mobile browsers have purchased a digital product on their mobile • Other popular products are clothes, books, DVD’s and tickets, providing new opportunities for large advertisers to influences and generate revenues with TV ads. % TV Watching Mobile Browsers - Item/s Purchased Via Mobile Phone 100% 80% % Respondents 59% 60% 40% 19% 20% 14% 14% 14% 12% 11% 11% 11% 0% Digital Clothes / Books DVD Tickets: Tickets: CD Food / drink None of product eg shoes events or Transport these ringtone/App cinema Countries: UK/US/Brazil/Indonesia/Egypt/Singapore/India/South Africa/Qatar Date: June 2011 N= 8530
  • 11. Agenda 1. Mobile In Context – Mobile and Other Media 2. Day in the Life of Mobile
  • 12. On Device Methodology: In the Moment Research • 201 respondents used their smartphone to ‘Check In’ each time the used mobile media throughout the day. • Each time a respondent checked in their GPS location was taken and they were asked: Mobile Usage Which other media? Where?
  • 13. Mobile media interactions peak in the morning and evening. • Interaction peaks are clearly related to consumers ‘downtime’ • Do you and your brand have permission to enter this space? Time of Day Mobile Media Interactions - Weekday 30% 25% % of Interactions 20% 15% 10% 5% 0% Early Morning Morning Midday Afternoon Evening Late Evening Mobile Media Usage MM In Conjunction with TV Countries: UK Date: June 2011 N= 201
  • 14. 71% Mobile Media usage happening in the home • Contrary to popular belief, the primary location for mobile media usage is in the home. % Location of Mobile Media Interactions Other, 4% Work, 11% Out and About, 14% Home, 71% Countries: UK Date: June 2011 N= 201
  • 15. 63% of mobile media interactions in the evening are in conjunction with TV • Mobile usage peaks in the evening when people have more ‘downtime’. • The convenience of mobile browsing provides a ideal accompaniment to TV watching. Time of Day Mobile Media Interactions - Weekday 30% 25% % of Interactions 20% 15% 63% 10% 5% 29% 0% Early Morning Morning Midday Afternoon Evening Late Evening Mobile Media Usage MM In Conjunction with TV Countries: UK Date: June 2011 N= 201
  • 16. Mobile used to fill time between ad breaks • Space filling is the primary usage of mobile (between ad breaks) • This reinforces the need to generate engaging TV campaigns if a mobile transaction is desired. Why do you use your mobile when you are watching TV? 70% 65% 60% 56% 53% 50% 43% % Respondents 39% 40% 30% 20% 10% 0% Fills time in the adverts Look up something I'm addicted to my Its fun Look up something break mentioned on TV phone after seeing an advert on TV Countries: UK Date: June 2011 N= 201
  • 17. Mobile social networking and commerce used whilst watching TV • Mobile social networking the key activity performed while watching TV, the opportunity to generation word of mouth and buzz from successful campaigns is huge. What Do You Use Your Mobile For Whilst Watching TV? 90% 85% 84% 80% 75% 70% 60% 56% % Respondents 52% 50% 38% 38% 40% 30% 20% 10% 0% Social Email Games Search News Weather Shopping Networking Countries: UK Date: June 2011 N= 201
  • 18. Case Study: Male 18-24 • Understanding consumers media usage journey throughout the day can aid the development and design of 360 campaigns. 3) 11.30am: 1) 8am: Where: Work 4) 21.15pm: Where: At Home Mobile: Email + Weather Where: Home Mobile: Social Networking Used with: Poster Adverts Mobile: Social Networking Used with: Newspaper + Email Used With: TV 2) 8.30am: Where: Public Transport Mobile: Weather Used with: No other media Countries: UK Date: June 2011 N= 201
  • 19. Thank You Presentation by: Jamie Warren Project Manager jamie@ondeviceresearch.com For further information: James van den Hout Sales Director james@ondeviceresearch.com +44 (0) 7966 025 125