Omni - The Integration Company

Contents
3 Omni—The Collaboration Integration Company
Since 1999, Omni has helped Novell customers increase the ROI on their technology
investments with innovative management and collaboration integration solutions.

4 Omni’s Management and Integration Solutions
5 eControl – Web-based, “ZERO-Rights”, delegated user account management.
8 Riva – Policy-based, automated GroupWise management and integration.
12 Riva CRM Integration – GroupWise CRM and third-party integration.
14 EMU – Bulk user account management for GroupWise, eDirectory and NetMail.
18 CCUweb – Publish GroupWise calendars to the web.
22 Desktop Multiplier
26 DiscoverStation – Secure, multi-station public-access computing.

28 Success Stories
Customers describe how Omni solutions relieve their real-world pain.

30 Omni Partner Program
Become an Omni Reseller or Authorized Partner.

32 Contact Information

Omni Key Facts
• Leading Novell Application Developer
• GroupWise and eDirectory Integration Focus
• Global Network of Channel Partners
SILVER

• Novell Technology Partner Since 1999

The Collaboration Integration Company
Since 1999, Omni Technology Solutions Inc. has helped customers increase the return
on their Novell GroupWise, eDirectory, SUSE Linux Enterprise and Microsoft Active
Directory and Exchange investments. Omni’s proven solutions enhance Novell
GroupWise and eDirectory by delivering:

1 GroupWise integration for leading CRM, ERP, student management and
third-party applications.

2 Policy-based, automated GroupWise management of calendars,
address books, rules, folders, user signatures and more.

3 Secure and dynamic GroupWise Distribution Lists.

4 Web-based, “ZERO-Rights”, delegated User Account Management for
mixed and multiple GroupWise, eDirectory, Active Directory and
Exchange networks. Securely delegate tasks to non-technical staff.

5 Bulk user account creation, management and deletion of large
numbers of eDirectory, GroupWise and NetMail accounts.

6 Automated publishing of GroupWise calendars to the web.

7 The fastest, easiest and least expensive way to deploy SUSE Linux
Enterprise Desktops in computer labs, classrooms, call centers and
Internet cafés.

Omni — The Collaboration Integration Company +1.780.423.4200 www.omni-ts.com 3

“eControl has been a lifesaver! It is the perfect solution for
allowing non-technical staff to manage user accounts on
both the Novell eDirectory and Microsoft Active Directory sides.
I wish I had known about eControl a long time ago.”
Greg Long, IT Director
Community Schools of Frankfort
Frankfort, Indiana, USA

eControl Management
“ZERO-Rights” Account
Remove all administrator rights from your support staff. Securely delegate user
account management tasks—NO Rights required and NO access to iManager,
ConsoleOne, Microsoft Management Console or Custom Task Pads.

Secure Your Network, File and Email Systems
eControl eliminates excessive administrator and supervisor rights
required to change passwords, create and manage user accounts and
deliver password self-service in mixed and multiple GroupWise,
eDirectory, Exchange, Active Directory, Lotus Notes* and OpenLDAP*
networks.

Simple, Web-based Application
eControl replaces ConsoleOne, iManager, Microsoft Management
Console and Custom Task Pads with a simple, web-based application
for delegated management of user accounts.

Full Audit Trail
All changes that are made in eControl are written to an audit log.

Controlled Search and Task Authority
With eControl, you control who can carry out assigned tasks in specified
search containers. NO Trustee Assignments, NO permissions, NO access to
the file system, and NO access to ConsoleOne, iManager, Microsoft
Management Console or Custom Task Pads.


Immediate Return on Your Investment
After 20 minutes of training, your non-technical staff will be able to use a browser to
perform the following delegated user account management tasks:
1. Manage Account Passwords 8. Modify User Demographics
2. Manage Email Passwords 9. Manage Login Script and Profile Information
3. Enable and Disable Accounts 10. Manage Login Restrictions
4. Manage Group Memberships 11. Manage Email Distribution Lists
5. Manage Organizational Roles 12. Manage Email Options (visiblity, expiration date)
6. Set Password Restrictions 13. Manage Email Account Status
7. Release Intruder Lockout 14. Create User Accounts Based on Profiles

6 Omni — The Collaboration Integration Company +1.780.423.4200 www.omni-ts.com

eControl Modules
1. eControl Help Desk
eControl’s Help Desk module provides granular control
over the entire account management process. This includes
everything from password resets to releasing intruder
lockout. Your non-technical staff will love the simplicity
of managing user accounts with eControl’s web-based
interface.

2. eControl Account Create
Non-technical staff can create user accounts, email lists and
groups based on pre-configured profiles. These profiles
standardize account creation and ensure compliance with
corporate naming standards, group membership and email
account requirements. eControl is fast. Users can access
eControl from any web browser on any computer.

3. eControl Self-Service
Deliver user self-service functions for eDirectory,
GroupWise, Active Directory, Exchange, Lotus Notes and
OpenLDAP. These self-service functions include password
changes, “forgot-my-password” challenge phrases and the
ability to update demographic information. eControl
allows users to subscribe to or unsubscribe from
email lists.

Policy-based, Automated GroupWise
Management and Integration

Omni’s Riva Collaboration Integration Platform is a powerful set of
policy-based, automated Applications, Modules and Reports that allow
administrators to manage GroupWise accounts and content like never before.

Riva Managed Policies
Dynamically manage information and content Featured Highlights
for GroupWise calendars, address books,
proxy access, rules, folders and more. • Leverages the GroupWise Trusted
Application architecture and
Riva Managed Applications eDirectory connectors
Standardize user email signatures. Deliver
departmental and multi-language disclaimers. • Integrates GroupWise to CRMs, ERPs,
SQL databases and other third-party
Create Dynamic and Secure Distribution Lists.
applications

Riva Reports
Provide quick-and-easy access to GroupWise
• GroupWise manages itself based
on automated Riva Policies
and eDirectory information that is not readily
available using standard administration tools. • Seamless synchronization of data
based on one-to-one or one-to-
Riva CRM and Third-party Integration many policies
Deliver transparent, two-way synchronization
of appointments, phone calls, tasks, notes,
address books, opportunities, quotes and
• “Value Pack” bundles available

more between GroupWise and target CRMs
and third-party applications.


Managed Applications

Managed Signatures
Incorporate eDirectory values into user signatures. Append
department or group-specific disclaimers. International
companies can use Riva to deliver multi-language disclaimers.

Dynamic Distribution Lists
Populate GroupWise distribution lists with members from one
or more eDirectory containers or groups (nested groups).

Never have to worry again about distribution list accuracy
or manually adding members to distribution lists. Use multi-
value LDAP queries to create dynamic distribution lists from
eDirectory and third-party applications.

Secure Distribution Lists
Include external email addresses in your system-defined
distribution lists by linking them to CSV files, CRMs, third-party
applications and database queries.

Configure accounts that are authorized to send email to secure
GroupWise distribution lists. Completely hide distribution list
members.


Managed Policies & Reports

Riva Managed Policies
Riva Managed Policies allow administrators to dynamically
create and automatically update GroupWise information and
content:

• Calendars (shared and standard) • Rules
• Address Books (shared and standard) • Proxy Access
• Folders (shared and standard) • Birthday Reminders
• Password Expiration Reminder Emails • And more...

Riva Reports
Riva Reports provide quick-and-easy access to GroupWise and
eDirectory information that is otherwise unavailable or difficult
to retrieve using standard administration tools:

• eDirectory Account Audit Report • Shared Calendars
• Rules Report • Shared Address Books
• Proxy Access Report • Shared Folders
• GroupWise Archive Path Report • And more...

? Interested in custom GroupWise Policies or Reports,
contact Omni at +1.780.423.4200 or sales@omni-ts.com.

CRM and Third-party Integration
for GroupWise
Transparent, server-side, two-way synchronization of appointments, phone
calls, tasks, notes, address books, opportunities, quotes and cases between
GroupWise and leading CRMs, ERPs and third-party applications.

GroupWise CRM Integration
Riva delivers a single, unified view of corporate
Featured Highlights
CRM and ERP information in GroupWise. Users enter
data once in GroupWise or their external application,
and that’s it... No more time wasted manually cutting
• Riva bridges the information gap
between GroupWise and third-
and pasting information. party applications

Riva delivers CRM information to key employees • Unified view of CRM and ERP
whenever and wherever they need it. information in GroupWise

Supported Applications • Compatible with all BES and
GroupWise Mobile Server devices
• SugarCRM • SageCRM
• Microsoft Dynamics CRM • PeopleSoft • Compatible with WebAccess and
• Salesforce • Oracle all GroupWise desktop clients
• info@hand • Siebel
• SalesLogix • SQL • Synchronize CRM appointments,
• ACT! from Sage • And others... phone calls, tasks, notes, address
books, opportunities, quotes and
cases transparently to GroupWise
Riva is to collaboration content synchronization...
what Novell IDM is to directory value synchronization.


Riva CRM Integration Features
Supports ALL GroupWise Clients
- Windows, Linux, Macintosh, WebAccess, BES and GroupWise Mobile Server Devices
Bi-directional Synchronization
- Contacts, organizations, accounts, appointments, phone calls, tasks and notes
CRM-to-GroupWise Synchronization
- Opportunities, quotes, projects and cases
Edit CRM Information Directly from GroupWise
- Riva SmartEditTM allows you to review, edit or delete CRM opportunities, quotes,
projects and cases directly from GroupWise.
Create and Synchronize CRM Information Directly from GroupWise
- Riva DropFoldersTM and SmartSyncTM allow you to convert customer emails into
new CRM data—accounts, contacts, opportunities, quotes, projects, cases,
tasks and appointments directly from GroupWise.

? Need to synchronize Oracle, PeopleSoft, Siebel, SAP or SQL to GroupWise?
Contact Omni at +1 780.423.4200 or sales@omni-ts.com.

EMU Management
Bulk User Account
Bulk import, modify, manage and delete thousands of GroupWise, NetMail
and eDirectory accounts with Omni’s Enterprise Management Utility.

Mass Updates Made Easy
EMU delivers the ultimate bulk user import Featured Highlights
and mass user management application. EMU
provides speed and consistency throughout the • Compatible with GroupWise,
user creation and bulk modification process. eDirectory and NetMail
• Workstation application— no
Use EMU to bulk create, modify, manage, import server-based components
or delete thousands of eDirectory, GroupWise or • Import or modify hundreds or
NetMail accounts in a single session. thousands of accounts based on
contents of a data file
Ideal Complement to Novell IDM • Provides access to bulk manage
Novell Identity Manager customers will find EMU extended schema values
handy for doing mass updates and clean-up work • Bulk delete eDirectory and
on their systems. EMU is ideal for renaming GroupWise accounts AND Home
student accounts and home directories and Directory at once
re-linking home directory Trustee Assignments. • Delete “orphaned” user home
directories
EMU is used by school districts, universities, • Identify and delete accounts that
colleges, governments and large Novell accounts have not been used in X days
around the world.


“We were faced with the daunting challenge of creating and
managing 3,500 accounts—almost overnight.
Imagine sitting down with a list of 3,500 names and needing to
create network and GroupWise accounts, set group memberships,
modify passwords, modify account information, create home
directories, create volume restrictions, create GroupWise
distribution lists and manage GroupWise visibility.
We discovered EMU. The results were phenomenal.”
John Moreno, MIS Director
Pendergast Elementary School District
Phoenix, Arizona, USA

Publish Web Calendars Based on GroupWise Accounts

Web Calendars in Minutes The best part is you only communicate
Publishing multiple GroupWise calendars this information once and everyone is kept
on-line—along with reminders, notes, up to date.
tasks, appointments and even attach-
ments—has never been easier! Use Auto-Update Feature
CCUweb to export your GroupWise Use CCUweb’s Auto-Update module to set
calendars to the web in minutes. regular intervals at which your GroupWise
calendar will be published.
Keep Everyone Up to Date
CCUweb is ideal for school districts, Saves You Time and Money
universities, government departments, Just think about the amount of time and
law firms, church groups and communities frustration CCUweb can save you and your
that need to share calendar information, communications staff—freeing them up
meeting agendas, class assignments and to focus on revenue-generating
other attachments. opportunities for your organization.

Your stakeholders will appreciate being
able to access up-to-date calendar
information from any browser.


CCUweb Publishes 75 GroupWise Calendars On-line
“CCUweb provides the flexibility that a district of more than
2,500 employees requires and the depth of information that
the parents of 17,400 students demand.”
Janet Herdman, Executive Director
North Kansas City School District
Kansas City, MO, USA

CCUweb Helps You:
• Publish on-line calendars based on
your GroupWise calendar entries
• Provide your stakeholders access
to calendar events
• Keep people advised of your
organization’s events
• Import events into a web calendar
based on the contents of a CSV file
• Automatically update your web
calendars
• Provide public viewing of the
availability of GroupWise resources
• Provide multiple language support
for your web-based calendars
• Provide multiple, linked calendars
that reflect subsets of different
locations or resources
• Make agenda items or meeting mintues
available to meeting attendees
• Allow users to import events from
the web calendar into their
GroupWise account

CCUweb Uses Your Existing
Infrastructure
What makes CCUweb unique? It will run
on your existing infrastructure. There is no
database to set up or manage. It does not
require CGI, PERL, JSP, PHP, ASP or other
scripting language requirements.

CCUweb runs on everything from Novonyx
and Novell Web Server to IIS and Apache.
No new servers required!

Omni Helps Relieve the Top 10 CIO Priorities

1 Creating or improving strategic applications
Riva bridges the information gap between
GroupWise and line-of-business systems. 6
Standardizing and consolidating IT solutions
Riva Managed Policies and Applications
standardize and automate corporate
collaboration processes.

2 Expanding IT support to keep up with growth
eControl allows administrators to delegate
the Top 10 user account management tasks
to non-technical staff. 7 Discovering and deploying innovative
technologies
Multi-station Linux Desktops provide an
innovative and compelling alternative to

3 Improving IT security and continuity
eControl removes excessive administrator
traditional PC computing.

rights traditionally required for user account
management and creation. All changes are
written to an audit file.
8 Breaking down corporate silos
Riva integrates and synchronizes collabor-
ation information from multiple systems.

4 Instituting more flexible IT solutions
eControl delivers a simple, web-based tool
for managing user accounts in GroupWise,
eDirectory, Active Directory, Exchange,
9 Reducing the complexity of IT systems
Riva and eControl deliver simple—
yet powerful—solutions to relieve the
complexities of managing mixed network
Lotus Notes and OpenLDAP. environments.

5 Improving the quality of information
Riva provides synchronized CRM, ERP
and third-party application information
whenever and wherever it’s required.
10 Improving the ROI of existing investments
Omni’s product portfolio delivers on the
corporate imperative to do more with less—
and to do it better than ever before.

21 Omni — The GroupWise Integration Company +1.780.423.4200 www.omni-ts.com
Omni — The GroupWise Integration Company +1.780.423.4200 www.omni-ts.com

Considering SUSE Linux Enterprise Desktop? Multiply your savings by
connecting up to 10 users to a single desktop computer! Multi-station Linux
desktops are ideal for K-12 classrooms, computer labs and data capture stations.

Turn 1 PC into 10!
Featured Highlights
The Desktop Multiplier, powered by Userful,
allows up to 10 users to work at the same time
on a single SUSE Linux Enterprise Desktop • Most affordable way to deploy large
numbers of full-featured desktops
computer.
• Dramatically lowers TCO by
eliminating 9 out of every 10 PCs
Affordable Desktop Computing
The Desktop Multiplier delivers the fastest,
• Leverages existing investments
in Novell GroupWise, Messenger,
easiest and least expensive way to deploy iFolder, Novell Client for Linux and
Linux desktops in K-12 classrooms, computer your network file servers
labs, call centers and public-access kiosks. • Outperforms thin clients and
Blades at a fraction of the cost
Maximize Your Fixed Budget • Perfect for schools, universities,
By eliminating up to 9 out of every 10 physical businesses, governments and
PCs, organizations can reduce their desktop healthcare
hardware, maintenance, infrastructure and • Cost-effective at $99 per seat—
electricity costs by 60 to 80%. volume discounts available


“Novell South Africa and Omni worked together
to deploy 2,205 desktops in 105 South African
schools in the North West Province. ”

Read the full story at:
www.omni-ts.com/success.html

Desktop Total Cost of Ownership (TCO) Calculator
Dramatically lower desktop TCO costs by eliminating up to 9 out of every 10 physical
PCs—and the hardware, software and maintenance costs that they involve.

The table below illustrates the savings for 30 traditional PCs vs 5 x 6-user multi-station
Linux Desktops.
Windows Linux Desktop Multiplier
Hardware and Software Costs
30 desktop computers $32,850 $32,850 $15,325
Operating system (plus updates) 4,500 1,500 1,500
Office productivity software 7,500 - -
Desktop Multiplier (plus updates) - - 3,861
Other Costs
Maintenance costs 6,000 6,000 1,000
Electricity costs 693 693 116
Infrastructure costs 16,710 16,710 2,785

Total Costs $68,253 $57,753 $24,587
Total Savings $10,500 $43,667

Savings as % of total cost 64%

“The Desktop Multiplier’s ability to leverage SUSE Linux for up
to 10 users on one standard computer presents a huge value
proposition for our corporate, government and education
clients. ” Allison Singh, Senior Novell Systems Engineer Novell South Africa


Perfect For
Education
The Desktop Multiplier is ideal for computer
labs, classrooms, libraries, Internet cafés and
student residences. Schools in developing
Healthcare
economies with limited electricity can now
Leverage the Desktop Multiplier to provide
power a single computer for up to 10 users.
information to visitors and patients on
Call Centers specific health awareness programs or
The Multiplier delivers the most affordable initiatives. Visitors, patients and staff can
way to provide computer access in call centers. access the Internet, OpenOffice, email and
other applications within your healthcare
Retail environment.
Consider the Desktop Multiplier for your POS
terminals. The Desktop Multiplier supports Government
Elotouch and 3M MicroTouch touch screens, Free your technical staff from the
card readers and USB scanners. challenges of maintaining public-access
PCs. Build self-service kiosks with access to
on-line information in government
buildings to ensure that citizens
have access to goverment
information when and where
they need it. Ideal for Internet
connectivity initiatives.

DiscoverStation, powered by Userful, delivers a secure, locked-down,
multi-station Linux desktop solution with remote management capabilities,
multimedia support, Internet filtering, auto-timeouts and billing options.

Ultra-safe, Ultra-secure, Virus-free
Featured Highlights
DiscoverStation is a complete turn-key solution
that allows up to 10 users to share a single
Linux desktop. DiscoverStation is ultra-safe,
• Customizable Internet filters

ultra-secure and virus-free. Stations can be
• Automatically clears session informa-
tion including personal information,
centrally monitored and managed using a downloads, browser cache and
powerful web-based management portal, temp files
called Network Personalizer, from any web • Auto-timeout feature protects users
browser. who leave the station before logging
out
Centralized Control and Billing Options • Web management portal provides
The solution includes individual user sound, remote customization, monitoring,
updates and maintenance from any
USB memory keys, centralized control, Internet web browser
filtering, auto-timouts and billing options.
DiscoverStation is the lowest-cost, highest- • Click-through Acceptable Use Policy

performance solution to manage public • DiscoverStation comes bundled with
Open Office, Firefox, a photo editor,
access desktops in libraries and Internet cafés. CD burning software, a free operating
system and over 30 programs for kids


Success Stories
Visit www.omni-ts.com/success.html for more customer success stories.

Rockford Corporation: “eControl paid for itself almost immediately by allowing
us to have our senior technical staff focus on high-end, value-added technol-
ogy integration rather than deal with day-to-day user administration tasks. We
recommend eControl to any company that wants to better leverage their Novell
eDirectory and GroupWise technology investment.” — Chris Duffy, IT Director

City of Greater Sudbury: “Our IT team, front-line staff and upper management
are thrilled with eControl. User account management tasks that would have
otherwise taken 30 minutes to complete in ConsoleOne, now take our front line
only a few minutes.” — Vic Liimatainen, Senior Support Technician

Community Schools of Frankfort: “I just wanted to thank you for the great
experience our school corporation is having with eControl! eControl has been a
lifesaver. It is the perfect solution for allowing teachers to manage user accounts.”
— Greg Long, IT Director

Contra Costa County Office of Education: “With Omni’s new Riva Managed
Calendar policies, we are finally able to push out holiday schedules, events,
meetings and other items to users’ GroupWise calendars. We are very pleased
with Riva and would recommend it to other school districts that use GroupWise.”
— Warren Stewart, Network Project Manager

Danville School District 118: “Omni’s Desktop Multiplier, powered by Userful,
has saved our district over 50% on desktop hardware costs, 62% on electricity
costs and thousands of dollars on costly Internet drops, infrastructure and
support costs. The Multiplier allowed us to stretch our limited IT budget and
provide better computer access for all students in the district.”
— Christel Powell, Manager of Information Systems


Omni’s Partner Program
Sign up today at www.omni-ts.com/partners/

Omni’s Authorized Reseller Omni’s Authorized Partner
level is the quickest and level is for companies that
easiest way to begin reselling actively resell Omni’s products
Omni software to your Novell and integrate them into their
customers.
sales activities.
No quotas to meet. No
partner fee. Minimal Omni Authorized Partners are
commitment required. eligible to receive customer
leads, sales training, not-for-
resale software and special
promotions.

Global Partners to Serve You Better

North America Europe, Middle East, Africa
Complys Technologies Inc., Canada JT-Computer, Austria Afrilinux, South Africa
Image, Canada redNET services gmbh, Austria NetCB Solutions, South Africa
InfoGlobe, Canada Kangaroot Linux Solutions, Belgium Blueloop Limited, UK
Smart Entrepreneurs, Canada LabTera d.a.o., Croatia Mindworks Inc. Ltd, UK
Vision NetWorks, Canada Datron, Czech Republic
Advanced Network Systems, USA Girf Ltd., Estonia
Latin America
All Network Integrity, Inc., USA Maintainet AG, Germany
BayNet, Argentina
Data Northwest, USA WIT, Germany
Linux Center Latin America, Chile
DatusLLC, USA ZNS-Vogelmann GbR, Germany
Global Business Solution, Mexico
Delcom Group, USA Phoenix Software Ltd, Ireland
CISWAVE, Mexico
EIS Data Systems, Inc. Nisis, Italy
Netservices C.A., Venezuela
ESI Technology Advisors, USA Computaz Systems Ltd., Kenya
Gracon Services, Inc., USA Athena Import Export, Netherlands
Infinity Technology, USA IT-Innovators BV, Netherlands Asia Pacific
InTech Solutions, USA Muis Netwerken, Netherlands IceFire Technologies, Australia
Integrity Network Solutions, USA Netflex, Netherlands SystemCraft Pty Ltd, Australia
JWH Consulting Inc., USA RealOpenIT, Netherlands Network Help, Australia
MC Consulting, USA Wannit BV, Netherlands Pegasus Technology, Australia
Network Providers Inc., USA Frontéri Network Consulting, Norway ACA MicroCARE, Australia
Pinnacle Computer Services, USA NDS8, Scotland TechTonics Group, New Zealand
Think Tank, USA Nord Net IT AB, Sweden SVK Tech Singapore Pte
Thoroughbred Data Services, USA AAC Computer AG, Switzerland

Refer to Omni’s Partner Locator on-line for a complete listing.

It’s Just the Right Time
to visit our web site, email us, or give us a call...
www.omni-ts.com sales@omni-ts.com +1.780.423.4200

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Omni - The Integration Company

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