1. Tools
of
Engagement
Paint
2.0

5. Technically
speaking
ü Channel
Management
ü Transparency
ü Idea4on
ü Mobility

6. 91
PERCENT
Americans
within
arms
reach
of
their
mobile
phone
24/7
Morgan
Stanley

9.
80%
of
ciAzen-­‐contacts
are
"InformaAon
Inquiries"

14. Back OfficesChannelsCitizens

15. Citizens
Businesses Channels Front Office Back Office

16. Is the purpose of
transparency to
show what is
right or what is
wrong?

19. Engaging
Plans

21. Numberhood
• Access data for the
important local issues in
your area
• Visualise and describe
more than 80 indicators
across 10 themes
• Compare trends and
current position against
regional and national data

26. @SidBurgess
@WalkableOKC