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Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015
Method for Getting Parameters of Agent-Based
Model using Bayesian Network:
− A Case of Medical Insurance Market −
Osamu Matsumoto
Masashi Miyazaki
Yoko Ishino
Shingo Takahashi
Waseda University
Waseda University
Yamaguchi University
Waseda University
Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015
Introduction
2
Agent-Based Social Simulation(ABSS)
! Major aspects to which ABSS contributes:
1. rigorous testing, refinement, and extension of existing theories that have proved to
be difficult to formulate and evaluate using standard mathematical tools
2. a deeper understanding of fundamental causal mechanisms in a complex system
! at least Two difficulties in ABSS:
in constructing the behavior model of agents
in identifying the internal parameters of the behavior model
For example
! When you want to buy a car,
you should consider which factor is important: price? efficiency? support system?
Some think price as important, others think another as important.
How to select factors in modeling depends on the situation of concern,
and is not uniquely determined.
Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015
! identifying the internal parameters of the behavior model
Calibration
the use of conventional knowledge or questionnaire data
! Problems:
The ways of calibration, e.g. which parameter should be calibrated first among many
parameters or how to determine the values of the parameters are performed
“empirically.”
The internal parameters such as choice probability of behavior model are hardly
identified from questionnaire data.
Introduction
3
Conventional Methods of identifying the parameters of model
Against these problems, some related works have been proposed:
! The Virtual Grounding Method [Ohori et al. , 2013]
! Bayesian network as a behavior model [Kocabas et al., 2012] [Yang, 2012]
Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015
Related Works
4
Virtual Grounding Method
The virtual grounding method can be used only when a certain model has already
constructed and accepted as a reasonable model.
! Virtual Grounding Method
a method to construct valid facsimile models in ABSS where the real world data is
not available to build the behavioral model
to estimate the parameters, using a questionnaire survey in which participants are
asked their behavior within the acceptable behavioral model with dynamically
changing parameter values.
Acceptable
behavioral
model
Real World
Agent
Sample
Space
Virtual
world data
abstract
explain Virtually act
include
Sample agent
interpret
generate
respond
regenerate
estimate
Ohori, K., Iida, M., Takahashi, S.: Virtual Grounding for Facsimile Model
Construction Where Real Data Is not Available,
SICE Journal of Control, Measurement, and System Integration, 6-2,
108/116 (2013)
General Diagram of Virtual Grounding
Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015
The construction of a BN requires four items to be established. First, a set of
nodes corresponding to the variables in the BN represents the most important factors
of a particular event being modeled. In this study, these variables are called land-use
drivers and constitute the set V. Figure 4 represents the BN-ID structure of BNAS.
Second, each node has a set of mutually exclusive states, which are the states of the
land-use drivers. Third, a set of directed links represent causal relationships between
the nodes. Fourth, each node has a set of probabilities, specifying the chance that a
node will be in a particular state given the state of its parents. For example, there is a
conditional probability associated with choosing a specific location of an agent
given the values of the land-use drivers of the location and the socioeconomic
properties of the agent. These probabilities are stored in conditional probability
tables (CPT) and quantify the strength of dependencies between connected variables
in the BN structure (Bromley et al. 2005). This study uses different BNs (NA) and in
turn different CPTs for each agent type because of their different preferences.
Individual agents are members of different agent groups (i.e., high-income
household group).
Once land-use drivers are represented as variables (nodes) and their correspond-
ing values (states), the BN structure is constructed. Although the network structure
and the CPTs can be obtained using expert knowledge, it is still a challenging
modeling task because there are many parameters to be learned especially in large
size networks. Hence, some learning algorithms must be used to find the best
Fig. 4 BNAS model BN-ID structure
123
Related Works
5
Bayesian network as a behavior model
Provide definitely the cause-and-effect relationship of agent’s behavior
Parameterization method has not been discussed detail.
Kocabas, V., Dragicevic, S.: Bayesian networks and agent-based
modeling approach for urban land-use and population density change: a
BNAS model, Journal of Geographical Systems, 15-4, 403/426 (2012)
Bayesian network –
Influence diagram structure
! very few researches
a behavior model in which the utilities of destinations to where townspeople move are
calculated [Kocabas et al., 2012]
a behavior model which determines what means of transportation should be taken
when a natural disaster occurs [Yang, 2012]
Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015
Purposes
6
To propose a new method to obtain parameters in ABSS using Bayesian network
! developing the algorithm to identify parameters
how to construct the agent’s behavior model
how to construct Bayesian network representing the behavior model
how to identify parameters by probabilistic inferences of the Bayesian network
! the medical insurance market as a case study
apply our method to analyze
show the validity of the behavior model
Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015
Method for Getting Parameters of ABSS Model
7
Parameter determination using Bayesian network
! Steps to determine parameters
1. Constructing the agent’s behavior model
2. Creating the hypothesis of Bayesian network from the model and general knowledge
3. Performing questionnaire survey based on the hypothesis of Bayesian network
4. Constructing Bayesian network from the questionnaire data
5. Determining parameters by probabilistic inferences of the constructed Bayesian
network
! The Main Point is that it enables us to simultaneously
construct the agent’s behavior model
estimate the internal parameters within the model
Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015
Steps for Getting Parameters from Bayesian network
8
using relative evaluation criteria
(Aakaike’s Information Criterion: AIC)
The cause-and-effect may not be
naturally established in our case.
Conventional Method
AIC
• applied to group categories
Pearson's chi-square testing
• applied to all the combinations of
nodes belonging to different groups
the log-linear model
• applied to the nodes that do not
compose groups
Constructing
ABM
• describing the cause-and-effect
relationships of factors
Constructing
BN
• hypothesis based on the created ABM
• questionnaire survey based on the
hypothesis
• Structuring of BN using our original
way
Parameter
Determination
• from probabilistic inferences
Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015
A Case of Japanese Medical Insurance Market
9
The insurance industries in Japan have undergone drastic changes.
New Insurance Business Law
! The law has become effective since 1996.
! It has allowed both life insurers and nonlife
insurers mutually to enter
! In 2001, Japanese company can enter the
third sector
The third sector
ex)medical insurance
nursing insurance
Nonlife insurers
ex)automobile
insurance
fire insurance
Life insurers
ex)whole life
insurance
term assurance
since 2000
was monopolized
by foreign
company
Consumers’ attitude has changed.
We prefer the existence
security to the
expensive life insurance
against death.
Consumer
"Economic growth has slowed
- the current world economic crisis
"The labor force is shrinking
- the falling birthrate and the aging
population
Insurance product is diversified
and competition became
seriously.
Mainly Because
Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015
Related Works | Ishino (2012)
10
Using a Bayesian network constructed from actual questionnaire data to analyze ABM
Ishino’s research showed the behavior model was valid.
The behavior model using Bayesian network did not directly connect with ABSS.
Hence, we could not use ABSS as an analysis tool of the market.
Showed
the word-of-mouth communication has impact on the purchasing decision of
the medical insurance product
! Bayesian network constructed
Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015
Application to Medical Insurance Market
11
Agent-Based Model Design
Agent’s parameters.
age
life stage
threshold of life event
event
Insurance status
regular network
①When the agent’s age reaches
a certain threshold, a life event is
generated and the agent’s
life stage alters.
②The events occur
Anxiety about health
depending on the
age
word-of-mouth
consumer
the previous agent
propagates
the advice of a
salesperson
random
the mass media
advertisement
random
the insurance
renewal
fixed period
the purchase
status
event the purchase status
general
medical
insurance
cancer
insurance
specified
disease
insurance
nursing
insurance
main
contract
○% % □% ×%
special
contract
○’% ’% □’% ×’%
Constructingof
ABM
Constructing
ofBN
Parameter
Determination
③
Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015
Application to Medical Insurance Market
12
Agent-Based Model Design cont’d
purchase
status
event purchase status
③An agent purchases insurance products according to the purchase probability at every life
stages and the events calculated from probabilistic inferences of the Bayesian network.
general
medical
insurance
cancer
insurance
specified
disease
insurance
nursing
insurance
main
contract
○% % □% ×%
special
contract
○’% ’% □’% ×’%
the probability of possessing each insurance product when an agent is placed
in a given situation (e.g. what life stage an agent is ,what event has occurred)
Constructingof
ABM
Constructing
ofBN
Parameter
Determination
Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015
n=800. the allocation of respondents in terms of sex and age was performed mirroring
the Japanese insurance market. (from Aug. 20 to Aug. 24 in 2014)
Constructingof
ABM
Constructing
ofBN
Parameter
Determination
! Two important factors
the current purchase status about the medical insurance
“timely state of mind” : the mood of having people think “it is time for me to
purchase the medical health insurance”
Application to Medical Insurance Market
13
Creating the hypothesis of Bayesian network
the current purchase
status about the medical
insurance
timely state of mind
anxiety about health
word-of-mouth
the previous purchase
status about the
medical insurance
advertisement
the insurance renewal
life stage
“heading into the workforce”,
“getting married”, “giving a
birth to a baby”, and so on
7 nodes, 2 states
general medical, cancer,
specified disease, nursing
of main and special
8 nodes, 2 states
Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015
n=800. the allocation of respondents in terms of sex and age was performed mirroring
the Japanese insurance market. (from Aug. 20 to Aug. 24 in 2014)
Constructingof
ABM
Constructing
ofBN
Parameter
Determination
! Two important factors
the current purchase status about the medical insurance
“timely state of mind” : the mood of having people think “it is time for me to purchase
the medical health insurance”
Application to Medical Insurance Market
14
Creating the hypothesis of Bayesian network
timely state of mind
anxiety about health
word-of-mouth
the previous purchase
status about the
medical insurance
advertisement
the insurance renewal
7 nodes, 2 states
8 nodes, 2 states
life stage
the current purchase
status about the medical
insurance
heading into the workforce
getting married
giving a birth to a baby
sending a child to college
buying a home bringing up a child
to be independent
retiring from work
general medical
main
general medical
special
cancer maincancer special
specified disease
main
specified disease
special
nursing main
nursing special
life stage and the
purchase status possess
some factors called
a group entity.
Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015
Constructing of Bayesian network
15
summary
health
life stage
retiring
a baby
the purchase
ad.
Combination
based on
hypothesis
a group
Pearson’s
chi-square testing
Aakaike’s Information Criterion
nodes that do not
compose a group
the log-linear model
Constructingof
ABM
Constructing
ofBN
Parameter
Determination
using relative evaluation criteria
(Aakaike’s Information Criterion: AIC)
Conventional Method
AIC
• applied to group categories
Pearson's chi-square testing
• applied to all the combinations of
nodes belonging to different groups
the log-linear model
• applied to the nodes that do not
compose groups
The cause-and-effect may not be
naturally established in our case.
Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015
Constructing of Bayesian network
16
Akaike’s Information Criterion (AIC)
health
life stage
retiring
a baby
the purchase
ad.
a group
We do not have a hypothesis of the
cause-and-effect of the group.
Constructingof
ABM
Constructing
ofBN
Parameter
Determination
Conventional Method
AIC
• applied to group categories
Pearson's chi-square testing
• applied to all the combinations of
nodes belonging to different groups
the log-linear model
• applied to the nodes that do not
compose groups
a part of network
So, we determined the direction of the
edge using AIC.
using relative evaluation criteria
(Aakaike’s Information Criterion: AIC)
The cause-and-effect may not be
naturally established in our case.
Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015
Constructing of Bayesian network
17
Pearson’s chi-square testing
health
life stage
retiring
a baby
the purchase
ad.
Combination
based on
hypothesis
So, we tested whether the direction of
the edge determined by the hypothesis
is significant or not.
Constructingof
ABM
Constructing
ofBN
Parameter
Determination
Conventional Method
AIC
• applied to group categories
Pearson's chi-square testing
• applied to all the combinations of
nodes belonging to different groups
the log-linear model
• applied to the nodes that do not
compose groups
a part of network
The BN constructed using only AIC did
not corresponded to the behavior model. using relative evaluation criteria
(Aakaike’s Information Criterion: AIC)
The cause-and-effect may not be
naturally established in our case.
Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015
Constructing of Bayesian network
18
the log-linear model
health
life stage
retiring
a baby
the purchase
ad.
nodes that do not
compose a group
The whole construction of the BN was not
valid. So, we used this method considering
interactions between more than two nodes.
Constructingof
ABM
Constructing
ofBN
Parameter
Determination
Conventional Method
AIC
• applied to group categories
Pearson's chi-square testing
• applied to all the combinations of
nodes belonging to different groups
the log-linear model
• applied to the nodes that do not
compose groups
a part of network
using relative evaluation criteria
(Aakaike’s Information Criterion: AIC)
The cause-and-effect may not be
naturally established in our case.
Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015
Application to Medical Insurance Market
19
Final Bayesian network
the current purchase
status about the medical
insurance
timely state of mind
anxiety about health
word-of-mouth
the previous purchase
status about the
medical insurance
advertisement
the insurance renewal
life stage
“getting married”,
“giving a birth to a
baby”, and so on
6 nodes, 2 states
general medical, cancer,
specified disease,
nursing of main and
special
8 nodes, 2 states
! the edge from “the anxiety about health” to “advertisement” was newly added.
! “heading into the workforce” was deleted.
Constructingof
ABM
Constructing
ofBN
Parameter
Determination
Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015
Resultant Bayesian network
20
life stage
the current purchase
status
Constructingof
ABM
Constructing
ofBN
Parameter
Determination
the previous
purchase status
Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015
Purchase Parameter Determination
21
Identifying the probability of the purchase.
Constructingof
ABM
Constructing
ofBN
Parameter
Determination
life stage event
the current
purchase
getting
married
giving a
birth to
a baby
… word-
of-
mouth
advertis
ement
… general
medical
main
general
medical
special
…
1 0 0 1 0 0 59% 52% …
1 0 0 1 1 0 55% 40% …
...
0 1 0 1 0 0 58% 53%
0 1 0 0 1 0 48% 44%
…
If an agent got married, and he received the word-of-mouth,
then he purchases the general medical main with a probability of 59%.
Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015
0
20
40
60
80
100
General Medical Main
General Medical Special
Cancer Main
Cancer Special
Specified Disease Main
Specified Disease Special
Nursing Main
Nursing Special
Insurance Products
Simulation Experiments
22
Validation of Estimated Parameter Values
PurchaseRate(%)
the questionnaire survey data
● the proposed method
average with the proposed method
● using only AIC
average with using only AIC
The results from BN identified with only AIC are overfitted to the questionnaire survey data.
BN identified with only AIC cannot be described by the behavior model.
The results from BN identified with the proposed method reproduce the trajectories of
the questionnaire survey data.
Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015
Simulation Experiments cont’d
23
Results of Scenario Analysis
! Getting parameters using Bayesian network
The purchase probabilities for other variables such as advertisement, life stage can
be calculated from BN as well.
You can use as a means to produce information that will support make a decision on
other factors in the market.
Ex. sales strategy
! Performing scenario analysis of two sales strategies
face-to-face sales strategy only
strategy combination of face-to-face sales and media advertisement
Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015
Simulation Experiments cont’d
24
Results of Scenario Analysis
15
20
25
30
35
40
45
50
55
15
20
25
30
35
40
45
50
55
PurchaseRate(%)
face-to-face sales strategy only strategy combination of face-to-face sales
and media advertisement
G.M.M Cancer S.D.M N.M
G.M.S C.S S.D.S N.S
getting married, giving a birth to a baby, sending a child to college, buying a home,
bringing up a child to be independent, retiring from work
G.M.M Cancer S.D.M N.M
G.M.S C.S S.D.S N.S
! The cancer insurance alone has little difference of the penetration ratio between the
different strategies.
! “Buying a home” is lower than other life stage.
Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015
! Using the proposed method we can simultaneously
construct the agent’s behavior model
estimate the internal parameters within the model
! Some findings in the medical insurance market
The sales activity and the media advertisement have similar effect for the cancer
insurance.
The life stage as an event of agent affects the choice of the medical insurance
product.
Conclusions
25
Future Work
We need to still develop validation method in construction of Bayesian network.
Ex. Some of the nodes connected by Pearson’s chi-square testing are still weakly valid.
New method to obtain parameters in ABSS using Bayesian network
Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015 26
Thank you

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AESCS2015_Osamu

  • 1. Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015 Method for Getting Parameters of Agent-Based Model using Bayesian Network: − A Case of Medical Insurance Market − Osamu Matsumoto Masashi Miyazaki Yoko Ishino Shingo Takahashi Waseda University Waseda University Yamaguchi University Waseda University
  • 2. Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015 Introduction 2 Agent-Based Social Simulation(ABSS) ! Major aspects to which ABSS contributes: 1. rigorous testing, refinement, and extension of existing theories that have proved to be difficult to formulate and evaluate using standard mathematical tools 2. a deeper understanding of fundamental causal mechanisms in a complex system ! at least Two difficulties in ABSS: in constructing the behavior model of agents in identifying the internal parameters of the behavior model For example ! When you want to buy a car, you should consider which factor is important: price? efficiency? support system? Some think price as important, others think another as important. How to select factors in modeling depends on the situation of concern, and is not uniquely determined.
  • 3. Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015 ! identifying the internal parameters of the behavior model Calibration the use of conventional knowledge or questionnaire data ! Problems: The ways of calibration, e.g. which parameter should be calibrated first among many parameters or how to determine the values of the parameters are performed “empirically.” The internal parameters such as choice probability of behavior model are hardly identified from questionnaire data. Introduction 3 Conventional Methods of identifying the parameters of model Against these problems, some related works have been proposed: ! The Virtual Grounding Method [Ohori et al. , 2013] ! Bayesian network as a behavior model [Kocabas et al., 2012] [Yang, 2012]
  • 4. Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015 Related Works 4 Virtual Grounding Method The virtual grounding method can be used only when a certain model has already constructed and accepted as a reasonable model. ! Virtual Grounding Method a method to construct valid facsimile models in ABSS where the real world data is not available to build the behavioral model to estimate the parameters, using a questionnaire survey in which participants are asked their behavior within the acceptable behavioral model with dynamically changing parameter values. Acceptable behavioral model Real World Agent Sample Space Virtual world data abstract explain Virtually act include Sample agent interpret generate respond regenerate estimate Ohori, K., Iida, M., Takahashi, S.: Virtual Grounding for Facsimile Model Construction Where Real Data Is not Available, SICE Journal of Control, Measurement, and System Integration, 6-2, 108/116 (2013) General Diagram of Virtual Grounding
  • 5. Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015 The construction of a BN requires four items to be established. First, a set of nodes corresponding to the variables in the BN represents the most important factors of a particular event being modeled. In this study, these variables are called land-use drivers and constitute the set V. Figure 4 represents the BN-ID structure of BNAS. Second, each node has a set of mutually exclusive states, which are the states of the land-use drivers. Third, a set of directed links represent causal relationships between the nodes. Fourth, each node has a set of probabilities, specifying the chance that a node will be in a particular state given the state of its parents. For example, there is a conditional probability associated with choosing a specific location of an agent given the values of the land-use drivers of the location and the socioeconomic properties of the agent. These probabilities are stored in conditional probability tables (CPT) and quantify the strength of dependencies between connected variables in the BN structure (Bromley et al. 2005). This study uses different BNs (NA) and in turn different CPTs for each agent type because of their different preferences. Individual agents are members of different agent groups (i.e., high-income household group). Once land-use drivers are represented as variables (nodes) and their correspond- ing values (states), the BN structure is constructed. Although the network structure and the CPTs can be obtained using expert knowledge, it is still a challenging modeling task because there are many parameters to be learned especially in large size networks. Hence, some learning algorithms must be used to find the best Fig. 4 BNAS model BN-ID structure 123 Related Works 5 Bayesian network as a behavior model Provide definitely the cause-and-effect relationship of agent’s behavior Parameterization method has not been discussed detail. Kocabas, V., Dragicevic, S.: Bayesian networks and agent-based modeling approach for urban land-use and population density change: a BNAS model, Journal of Geographical Systems, 15-4, 403/426 (2012) Bayesian network – Influence diagram structure ! very few researches a behavior model in which the utilities of destinations to where townspeople move are calculated [Kocabas et al., 2012] a behavior model which determines what means of transportation should be taken when a natural disaster occurs [Yang, 2012]
  • 6. Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015 Purposes 6 To propose a new method to obtain parameters in ABSS using Bayesian network ! developing the algorithm to identify parameters how to construct the agent’s behavior model how to construct Bayesian network representing the behavior model how to identify parameters by probabilistic inferences of the Bayesian network ! the medical insurance market as a case study apply our method to analyze show the validity of the behavior model
  • 7. Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015 Method for Getting Parameters of ABSS Model 7 Parameter determination using Bayesian network ! Steps to determine parameters 1. Constructing the agent’s behavior model 2. Creating the hypothesis of Bayesian network from the model and general knowledge 3. Performing questionnaire survey based on the hypothesis of Bayesian network 4. Constructing Bayesian network from the questionnaire data 5. Determining parameters by probabilistic inferences of the constructed Bayesian network ! The Main Point is that it enables us to simultaneously construct the agent’s behavior model estimate the internal parameters within the model
  • 8. Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015 Steps for Getting Parameters from Bayesian network 8 using relative evaluation criteria (Aakaike’s Information Criterion: AIC) The cause-and-effect may not be naturally established in our case. Conventional Method AIC • applied to group categories Pearson's chi-square testing • applied to all the combinations of nodes belonging to different groups the log-linear model • applied to the nodes that do not compose groups Constructing ABM • describing the cause-and-effect relationships of factors Constructing BN • hypothesis based on the created ABM • questionnaire survey based on the hypothesis • Structuring of BN using our original way Parameter Determination • from probabilistic inferences
  • 9. Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015 A Case of Japanese Medical Insurance Market 9 The insurance industries in Japan have undergone drastic changes. New Insurance Business Law ! The law has become effective since 1996. ! It has allowed both life insurers and nonlife insurers mutually to enter ! In 2001, Japanese company can enter the third sector The third sector ex)medical insurance nursing insurance Nonlife insurers ex)automobile insurance fire insurance Life insurers ex)whole life insurance term assurance since 2000 was monopolized by foreign company Consumers’ attitude has changed. We prefer the existence security to the expensive life insurance against death. Consumer "Economic growth has slowed - the current world economic crisis "The labor force is shrinking - the falling birthrate and the aging population Insurance product is diversified and competition became seriously. Mainly Because
  • 10. Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015 Related Works | Ishino (2012) 10 Using a Bayesian network constructed from actual questionnaire data to analyze ABM Ishino’s research showed the behavior model was valid. The behavior model using Bayesian network did not directly connect with ABSS. Hence, we could not use ABSS as an analysis tool of the market. Showed the word-of-mouth communication has impact on the purchasing decision of the medical insurance product ! Bayesian network constructed
  • 11. Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015 Application to Medical Insurance Market 11 Agent-Based Model Design Agent’s parameters. age life stage threshold of life event event Insurance status regular network ①When the agent’s age reaches a certain threshold, a life event is generated and the agent’s life stage alters. ②The events occur Anxiety about health depending on the age word-of-mouth consumer the previous agent propagates the advice of a salesperson random the mass media advertisement random the insurance renewal fixed period the purchase status event the purchase status general medical insurance cancer insurance specified disease insurance nursing insurance main contract ○% % □% ×% special contract ○’% ’% □’% ×’% Constructingof ABM Constructing ofBN Parameter Determination ③
  • 12. Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015 Application to Medical Insurance Market 12 Agent-Based Model Design cont’d purchase status event purchase status ③An agent purchases insurance products according to the purchase probability at every life stages and the events calculated from probabilistic inferences of the Bayesian network. general medical insurance cancer insurance specified disease insurance nursing insurance main contract ○% % □% ×% special contract ○’% ’% □’% ×’% the probability of possessing each insurance product when an agent is placed in a given situation (e.g. what life stage an agent is ,what event has occurred) Constructingof ABM Constructing ofBN Parameter Determination
  • 13. Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015 n=800. the allocation of respondents in terms of sex and age was performed mirroring the Japanese insurance market. (from Aug. 20 to Aug. 24 in 2014) Constructingof ABM Constructing ofBN Parameter Determination ! Two important factors the current purchase status about the medical insurance “timely state of mind” : the mood of having people think “it is time for me to purchase the medical health insurance” Application to Medical Insurance Market 13 Creating the hypothesis of Bayesian network the current purchase status about the medical insurance timely state of mind anxiety about health word-of-mouth the previous purchase status about the medical insurance advertisement the insurance renewal life stage “heading into the workforce”, “getting married”, “giving a birth to a baby”, and so on 7 nodes, 2 states general medical, cancer, specified disease, nursing of main and special 8 nodes, 2 states
  • 14. Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015 n=800. the allocation of respondents in terms of sex and age was performed mirroring the Japanese insurance market. (from Aug. 20 to Aug. 24 in 2014) Constructingof ABM Constructing ofBN Parameter Determination ! Two important factors the current purchase status about the medical insurance “timely state of mind” : the mood of having people think “it is time for me to purchase the medical health insurance” Application to Medical Insurance Market 14 Creating the hypothesis of Bayesian network timely state of mind anxiety about health word-of-mouth the previous purchase status about the medical insurance advertisement the insurance renewal 7 nodes, 2 states 8 nodes, 2 states life stage the current purchase status about the medical insurance heading into the workforce getting married giving a birth to a baby sending a child to college buying a home bringing up a child to be independent retiring from work general medical main general medical special cancer maincancer special specified disease main specified disease special nursing main nursing special life stage and the purchase status possess some factors called a group entity.
  • 15. Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015 Constructing of Bayesian network 15 summary health life stage retiring a baby the purchase ad. Combination based on hypothesis a group Pearson’s chi-square testing Aakaike’s Information Criterion nodes that do not compose a group the log-linear model Constructingof ABM Constructing ofBN Parameter Determination using relative evaluation criteria (Aakaike’s Information Criterion: AIC) Conventional Method AIC • applied to group categories Pearson's chi-square testing • applied to all the combinations of nodes belonging to different groups the log-linear model • applied to the nodes that do not compose groups The cause-and-effect may not be naturally established in our case.
  • 16. Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015 Constructing of Bayesian network 16 Akaike’s Information Criterion (AIC) health life stage retiring a baby the purchase ad. a group We do not have a hypothesis of the cause-and-effect of the group. Constructingof ABM Constructing ofBN Parameter Determination Conventional Method AIC • applied to group categories Pearson's chi-square testing • applied to all the combinations of nodes belonging to different groups the log-linear model • applied to the nodes that do not compose groups a part of network So, we determined the direction of the edge using AIC. using relative evaluation criteria (Aakaike’s Information Criterion: AIC) The cause-and-effect may not be naturally established in our case.
  • 17. Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015 Constructing of Bayesian network 17 Pearson’s chi-square testing health life stage retiring a baby the purchase ad. Combination based on hypothesis So, we tested whether the direction of the edge determined by the hypothesis is significant or not. Constructingof ABM Constructing ofBN Parameter Determination Conventional Method AIC • applied to group categories Pearson's chi-square testing • applied to all the combinations of nodes belonging to different groups the log-linear model • applied to the nodes that do not compose groups a part of network The BN constructed using only AIC did not corresponded to the behavior model. using relative evaluation criteria (Aakaike’s Information Criterion: AIC) The cause-and-effect may not be naturally established in our case.
  • 18. Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015 Constructing of Bayesian network 18 the log-linear model health life stage retiring a baby the purchase ad. nodes that do not compose a group The whole construction of the BN was not valid. So, we used this method considering interactions between more than two nodes. Constructingof ABM Constructing ofBN Parameter Determination Conventional Method AIC • applied to group categories Pearson's chi-square testing • applied to all the combinations of nodes belonging to different groups the log-linear model • applied to the nodes that do not compose groups a part of network using relative evaluation criteria (Aakaike’s Information Criterion: AIC) The cause-and-effect may not be naturally established in our case.
  • 19. Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015 Application to Medical Insurance Market 19 Final Bayesian network the current purchase status about the medical insurance timely state of mind anxiety about health word-of-mouth the previous purchase status about the medical insurance advertisement the insurance renewal life stage “getting married”, “giving a birth to a baby”, and so on 6 nodes, 2 states general medical, cancer, specified disease, nursing of main and special 8 nodes, 2 states ! the edge from “the anxiety about health” to “advertisement” was newly added. ! “heading into the workforce” was deleted. Constructingof ABM Constructing ofBN Parameter Determination
  • 20. Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015 Resultant Bayesian network 20 life stage the current purchase status Constructingof ABM Constructing ofBN Parameter Determination the previous purchase status
  • 21. Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015 Purchase Parameter Determination 21 Identifying the probability of the purchase. Constructingof ABM Constructing ofBN Parameter Determination life stage event the current purchase getting married giving a birth to a baby … word- of- mouth advertis ement … general medical main general medical special … 1 0 0 1 0 0 59% 52% … 1 0 0 1 1 0 55% 40% … ... 0 1 0 1 0 0 58% 53% 0 1 0 0 1 0 48% 44% … If an agent got married, and he received the word-of-mouth, then he purchases the general medical main with a probability of 59%.
  • 22. Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015 0 20 40 60 80 100 General Medical Main General Medical Special Cancer Main Cancer Special Specified Disease Main Specified Disease Special Nursing Main Nursing Special Insurance Products Simulation Experiments 22 Validation of Estimated Parameter Values PurchaseRate(%) the questionnaire survey data ● the proposed method average with the proposed method ● using only AIC average with using only AIC The results from BN identified with only AIC are overfitted to the questionnaire survey data. BN identified with only AIC cannot be described by the behavior model. The results from BN identified with the proposed method reproduce the trajectories of the questionnaire survey data.
  • 23. Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015 Simulation Experiments cont’d 23 Results of Scenario Analysis ! Getting parameters using Bayesian network The purchase probabilities for other variables such as advertisement, life stage can be calculated from BN as well. You can use as a means to produce information that will support make a decision on other factors in the market. Ex. sales strategy ! Performing scenario analysis of two sales strategies face-to-face sales strategy only strategy combination of face-to-face sales and media advertisement
  • 24. Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015 Simulation Experiments cont’d 24 Results of Scenario Analysis 15 20 25 30 35 40 45 50 55 15 20 25 30 35 40 45 50 55 PurchaseRate(%) face-to-face sales strategy only strategy combination of face-to-face sales and media advertisement G.M.M Cancer S.D.M N.M G.M.S C.S S.D.S N.S getting married, giving a birth to a baby, sending a child to college, buying a home, bringing up a child to be independent, retiring from work G.M.M Cancer S.D.M N.M G.M.S C.S S.D.S N.S ! The cancer insurance alone has little difference of the penetration ratio between the different strategies. ! “Buying a home” is lower than other life stage.
  • 25. Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015 ! Using the proposed method we can simultaneously construct the agent’s behavior model estimate the internal parameters within the model ! Some findings in the medical insurance market The sales activity and the media advertisement have similar effect for the cancer insurance. The life stage as an event of agent affects the choice of the medical insurance product. Conclusions 25 Future Work We need to still develop validation method in construction of Bayesian network. Ex. Some of the nodes connected by Pearson’s chi-square testing are still weakly valid. New method to obtain parameters in ABSS using Bayesian network
  • 26. Copyright © by Takahashi Lab. (Osamu MATSUMOTO) All rights reserved AESCS2015 26 Thank you