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Provider Competition in the NHS –
      Economics and Policy

              Jon Sussex
      Office of Health Economics
     2012 Centre for Health Economics Seminars
              University of York, York
                   4 October 2012


                                                 1
Agenda

1. NHS policy
2. Theory and evidence
3. Assessing the feasibility of competition




                                              2
Policy on Provider Competition in the NHS
1991->    Purchaser/provider split
1991-1997 GP fundholders “shop around”
2002      First “patient choice” pilots
2003      Activity-based funding begins
2008->    “Any willing/qualified provider”
2009-2013 NHS Cooperation & Competition Panel
2013->    Monitor as competition regulator


                                            3
Current Guidance to Commissioners
   Competition IN the    Competition FOR the
       market                 market




    July 2011 – Any     July 2010 – Competitive
   Qualified Provider         Procurement

                                                  4
NHS Competition: Neither Disaster nor Panacea

• NHS provides a whole variety of services
  • with many different characteristics
  • no reason for competition to work the same for all
• When does competition serve public interest?
  • economics has studied characteristics that are
    problematic for competition
  • some health services have such characteristics
  • which ones?


                                                         5
• Arrow pointed out that many health services have characteristics
  under which competition works imperfectly
• He suggested that aspects of the US health care system (private
  insurance and licensing of doctors) may be a response to this
• He did not argue that a healthcare system without competition
  would be better than one with competition


                                                                     6
Competition when Prices Are Flexible
Evidence:
• Greater competition reduces costs and waiting
  times:
   • Pete Smith summarises: “There is quite strong evidence
     that competition for business from collective health care
     purchasers has led to cost reductions.” (OECD, 2009)
• But may also result in lower quality care for patients:
   • Carol Propper et al: “*NHS+ hospitals in competitive
     markets reduced unmeasured and unobserved quality in
     order to improved measured and observed waiting times”
     (The Economic Journal, 2008)


                                                                 7
Competition with Flexible Prices (cont’d)

• Empirical findings unsurprising in light of economic
  theory
   • particular danger where quality of care not visible to
     patients / GPs / NHS commissioners
• Not appropriate to recommend wholesale price
  competition
• But where commissioning one or a few providers for
  an area, with quality monitored directly, it makes
  sense to take cost of provision into account


                                                              8
Competition with Regulated Prices –
            Quality Competition
• Recent studies of heart attack NHS admissions
  (Gaynor et al, 2010; Cooper et al, 2011):
  • find increased competition from activity based
    funding and patient choice reduced mortality
  • have weaknesses
  • but critics have not done better statistical analysis
    reaching opposite conclusions
  • so still best evidence available
• Evidence that can be beneficial without increased
  inequity in access to care (Cookson et al, 2011)

                                                            9
Common Objections to Competition (in the NHS)

1. Privatization – Competition does not require
   privatization
  • NHS trusts can and do compete
  • even in countries with much more competition in
    health care than England – NL, US – most providers
    are not-for-profit
2. Waste – Depends on minimum efficient scale
   and scope relative to size of market
3. Higher transactions costs – Cooperation and
   competition both have transactions costs.
   Evidence needed

                                                         10
Common Objections to Competition (in the NHS)

4. Competition may crowd out intrinsic
   motivation – An empirical question but
   evidence so far suggests not a problem
5. Provider failure – A problem with or without
   competition
6. Quality skimping and patient selection – A
   problem with all prospective payment
   arrangements, but likely to be worse with
   competition

                                                  11
7. Integrated Care

• Areas outside health care where services need
  to be effectively co-ordinated – and
  competition does not appear to hinder that
• No evidence. Anecdotally, NHS commissioners
  gave examples where credible threat of
  competition helped in getting integration,
  specifically between hospital and community
• Degree of service integration can be a
  procurement criterion

                                              12
The OHE Commission Recommended
• Where current providers’ performance
  suggests health care could be improved,
  competition should be given serious
  consideration
• Assess the likely effectiveness of competition
  before trying it (see the framework “tool”)
• “Any qualified provider” arrangements are
  suitable in some cases
• In other cases competitive procurement by
  local NHS commissioners may be appropriate
• Routine collection and publication of patient
  outcome measures should be expanded to
  enable evaluation of the effects of competition

                                                    13
Assessing Feasibility – 8 Main Dimensions
                                        (of 23)

1. Density and stability of demand                High    Medium   Low

2. Willingness/ability to travel                  High    Medium   Low

3. Ease of acquiring information about output
                                                  Easy    Medium   Difficult
quality

4. Economies of scale                             Small   Medium   Large

5. Economies of scope                             None    Medium   Large

6. Scope for cherry picking and/or dumping        None    Minor    Major

7. Asymmetric competitive constraints             None    Modest   Substantial

8. Politics: too important too fail               No      Maybe    Yes

                                                                               14
1. Density and Stability of Demand

Competition is more feasible….
• The greater is the demand for a service in a
  given area relative to the minimum efficient
  scale of production of that service
• The more stable and predictable is demand,
  and hence the more attractive is the market

                                  Elective hip   Major trauma Tertiary
Density and stability of demand
                                  replacement    services     hospital care




                                                                              15
2. Willingness/Ability to Travel

Competition is more feasible the greater the
extent of the potential market and hence….
• The more willing patients are to travel to
  receive the (non-emergency) service
• The less damaging to their health is the travel
  time to the (emergency) service

                                Cardiac   Elective hip   GP
Willingness/ability to travel
                                surgery   replacement    consultations




                                                                         16
3. Ease of Acquiring Information about
               Output Quality
• Competition is more feasible the easier it is for the
  “customer” to determine the quality of the service,
  i.e. where….
    - likely quality of output is visible in advance
    - quality of output can be defined and monitored
    - costs of switching between providers are low
• “Customer” can effectively be the patient, their GP
  or the commissioning agency (PCT/CCG), depending
  on the service
                                                                 Community
 Ease of acquiring information about output         Cancer
                                              IVF                based mental
 quality                                            chemotherapy
                                                                 health care



                                                                                17
4. Economies of Scale

Competition is more feasible where economies
of scale are small or non-existent, i.e. where….
• Fixed costs are small
• Sunk costs / highly specific assets are few or
  none
• Learning-by-doing conveys little advantage

                               GP            Cardiac
Economies of scale                                     Radiotherapy
                               consultations surgery




                                                                      18
5. Economies of Scope

Competition is more feasible where there are
few or no economies of scope, i.e. it is not
significantly lower cost (for a given quality) to
produce services separately rather than
together


                           Flu           Elective hip   Major trauma
Economies of scope
                           vaccination   replacement    services




                                                                       19
6. Scope for Cherry Picking and/or Dumping

• Competition is more feasible if service
  providers would find it difficult to select low
  cost patients and exclude high cost patients
• Which arises when the provider can predict
  patient cost before treatment and the payer
  cannot detect that selection is occurring

                                           End of life     Cardiac   GP
 Scope for cherry picking and/or dumping
                                           palliative care surgery   consultations?




                                                                                      20
7. Asymmetric Competitive Constraints

Existing providers may have different capacities to
compete with one another -- e.g. a hospital-based
provider might be able readily to expand into
community provision, but a community-based provider
would not be able to match the hospital-based
providers’ back-up facilities. This imbalance could
render the weaker party unwilling to try to compete

                                                  Community
                                     Elective hip              Cancer
Asymmetric competitive constraints                based mental
                                     replacement               chemotherapy?
                                                  health care




                                                                               21
8. Politics: Too Important to Fail

• Say no more....



                                   Flu           Elective hip   Major trauma
Politics: too important too fail
                                   vaccination   replacement    services




                                                                               22
Assessing Feasibility
                                                Elective hip   Major trauma Flu
                                                replacement    services     vaccination

1. Density and stability of demand              High           Medium       High

2. Willingness/ability to travel                Medium         Medium       Low

3. Ease of acquiring information about output
                                                Easy           Difficult    Easy
quality

4. Economies of scale                           Medium         Large        Small

5. Economies of scope                           Medium         Large        None

6. Scope for cherry picking and/or dumping      Minor          Minor        None

7. Asymmetric competitive constraints           None           None         None

8. Politics: too important too fail             No             Yes          No

                                                                                          23
NHS Supply2Health Adverts 22/9/08 to 3/8/12

                    Not AWP           AWP   Total

Not awarded             1,534          78   1,612

Awarded                   647          25    672

Total                   2,181         103   2,284



 Spread across the majority of PCTs


                                                    24
Any Qualified Provider (“AQP”)

• Aka “Any Willing Provider (AWP)”
• Covers all non-emergency tariffed services (i.e.
  price fixed)
• Being extended to other services – mainly
  community based




                                                 25
647 Competitive Procurements (non-AWP)
           Reached Contract Award in <4 Years
        Wide range of “service sectors”
Service sector                              Frequency (first       Frequency (listed
                                            named services only)   anywhere)
Mental Health                                        76                   137
Dental Services & General Dental Services            74
General Medical Practice                             52
Public Health                                        27
Screening                                            24
                                                      :
Dermatology                                          13
Physiotherapy                                        13
                                                      :
Total                                               647                   647

                                                                                   26
Many Contracts Awarded to Non-NHS Providers

Provider type   Number of Procurements   % of Procurements

NHS only                      170                      26%

NHS + non-NHS                  63                      10%

Non-NHS only                  382                      59%

n/a                            32                       5%

Total                         647                     100%




                                                             27
(Maximum) Values for Awarded Contracts
434/647 records with plausible maximum values (>£10k)
[15 state implausibly small values; 198 state no value]
Sum of 434 max values = £2.24bn, mean = £5.2m, median = £925k
 Max value in range:               Number of Awards       % of Awards (n=434)

 > £100m & ≤ £300m                                 5                   1%

 > £20m & ≤ £100m                                  7                   2%

 > £10m & ≤ £20m                                  22                   5%

 > £5m & ≤ £10m                                   39                   9%

 > £1m & ≤ £5m                                  130                  30%

 > £0.1m & ≤ £1m                                167                  38%

 > £0.01m & ≤ £0.1m                               64                 15%


                                                                                28
52% of Contracts are for 3 Years,
                           76% are for ≤ 3 Years
                           Percentage of contracts by contract duration
             60.00%



             50.00%



             40.00%
Percentage




             30.00%



             20.00%



             10.00%



              0.00%
                       0     1     2     3     4         5          7     10   12   20   30
                                              Contract duration (years)




                                                                                              29
©Office of Health Economics (OHE)
Southside, 7th Floor
105 Victoria Street
London SW1E 6QT
United Kingdom
www.ohe.org




                                    30

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Provider Competition in the NHS -- Economics and Policy

  • 1. Provider Competition in the NHS – Economics and Policy Jon Sussex Office of Health Economics 2012 Centre for Health Economics Seminars University of York, York 4 October 2012 1
  • 2. Agenda 1. NHS policy 2. Theory and evidence 3. Assessing the feasibility of competition 2
  • 3. Policy on Provider Competition in the NHS 1991-> Purchaser/provider split 1991-1997 GP fundholders “shop around” 2002 First “patient choice” pilots 2003 Activity-based funding begins 2008-> “Any willing/qualified provider” 2009-2013 NHS Cooperation & Competition Panel 2013-> Monitor as competition regulator 3
  • 4. Current Guidance to Commissioners Competition IN the Competition FOR the market market July 2011 – Any July 2010 – Competitive Qualified Provider Procurement 4
  • 5. NHS Competition: Neither Disaster nor Panacea • NHS provides a whole variety of services • with many different characteristics • no reason for competition to work the same for all • When does competition serve public interest? • economics has studied characteristics that are problematic for competition • some health services have such characteristics • which ones? 5
  • 6. • Arrow pointed out that many health services have characteristics under which competition works imperfectly • He suggested that aspects of the US health care system (private insurance and licensing of doctors) may be a response to this • He did not argue that a healthcare system without competition would be better than one with competition 6
  • 7. Competition when Prices Are Flexible Evidence: • Greater competition reduces costs and waiting times: • Pete Smith summarises: “There is quite strong evidence that competition for business from collective health care purchasers has led to cost reductions.” (OECD, 2009) • But may also result in lower quality care for patients: • Carol Propper et al: “*NHS+ hospitals in competitive markets reduced unmeasured and unobserved quality in order to improved measured and observed waiting times” (The Economic Journal, 2008) 7
  • 8. Competition with Flexible Prices (cont’d) • Empirical findings unsurprising in light of economic theory • particular danger where quality of care not visible to patients / GPs / NHS commissioners • Not appropriate to recommend wholesale price competition • But where commissioning one or a few providers for an area, with quality monitored directly, it makes sense to take cost of provision into account 8
  • 9. Competition with Regulated Prices – Quality Competition • Recent studies of heart attack NHS admissions (Gaynor et al, 2010; Cooper et al, 2011): • find increased competition from activity based funding and patient choice reduced mortality • have weaknesses • but critics have not done better statistical analysis reaching opposite conclusions • so still best evidence available • Evidence that can be beneficial without increased inequity in access to care (Cookson et al, 2011) 9
  • 10. Common Objections to Competition (in the NHS) 1. Privatization – Competition does not require privatization • NHS trusts can and do compete • even in countries with much more competition in health care than England – NL, US – most providers are not-for-profit 2. Waste – Depends on minimum efficient scale and scope relative to size of market 3. Higher transactions costs – Cooperation and competition both have transactions costs. Evidence needed 10
  • 11. Common Objections to Competition (in the NHS) 4. Competition may crowd out intrinsic motivation – An empirical question but evidence so far suggests not a problem 5. Provider failure – A problem with or without competition 6. Quality skimping and patient selection – A problem with all prospective payment arrangements, but likely to be worse with competition 11
  • 12. 7. Integrated Care • Areas outside health care where services need to be effectively co-ordinated – and competition does not appear to hinder that • No evidence. Anecdotally, NHS commissioners gave examples where credible threat of competition helped in getting integration, specifically between hospital and community • Degree of service integration can be a procurement criterion 12
  • 13. The OHE Commission Recommended • Where current providers’ performance suggests health care could be improved, competition should be given serious consideration • Assess the likely effectiveness of competition before trying it (see the framework “tool”) • “Any qualified provider” arrangements are suitable in some cases • In other cases competitive procurement by local NHS commissioners may be appropriate • Routine collection and publication of patient outcome measures should be expanded to enable evaluation of the effects of competition 13
  • 14. Assessing Feasibility – 8 Main Dimensions (of 23) 1. Density and stability of demand High Medium Low 2. Willingness/ability to travel High Medium Low 3. Ease of acquiring information about output Easy Medium Difficult quality 4. Economies of scale Small Medium Large 5. Economies of scope None Medium Large 6. Scope for cherry picking and/or dumping None Minor Major 7. Asymmetric competitive constraints None Modest Substantial 8. Politics: too important too fail No Maybe Yes 14
  • 15. 1. Density and Stability of Demand Competition is more feasible…. • The greater is the demand for a service in a given area relative to the minimum efficient scale of production of that service • The more stable and predictable is demand, and hence the more attractive is the market Elective hip Major trauma Tertiary Density and stability of demand replacement services hospital care 15
  • 16. 2. Willingness/Ability to Travel Competition is more feasible the greater the extent of the potential market and hence…. • The more willing patients are to travel to receive the (non-emergency) service • The less damaging to their health is the travel time to the (emergency) service Cardiac Elective hip GP Willingness/ability to travel surgery replacement consultations 16
  • 17. 3. Ease of Acquiring Information about Output Quality • Competition is more feasible the easier it is for the “customer” to determine the quality of the service, i.e. where…. - likely quality of output is visible in advance - quality of output can be defined and monitored - costs of switching between providers are low • “Customer” can effectively be the patient, their GP or the commissioning agency (PCT/CCG), depending on the service Community Ease of acquiring information about output Cancer IVF based mental quality chemotherapy health care 17
  • 18. 4. Economies of Scale Competition is more feasible where economies of scale are small or non-existent, i.e. where…. • Fixed costs are small • Sunk costs / highly specific assets are few or none • Learning-by-doing conveys little advantage GP Cardiac Economies of scale Radiotherapy consultations surgery 18
  • 19. 5. Economies of Scope Competition is more feasible where there are few or no economies of scope, i.e. it is not significantly lower cost (for a given quality) to produce services separately rather than together Flu Elective hip Major trauma Economies of scope vaccination replacement services 19
  • 20. 6. Scope for Cherry Picking and/or Dumping • Competition is more feasible if service providers would find it difficult to select low cost patients and exclude high cost patients • Which arises when the provider can predict patient cost before treatment and the payer cannot detect that selection is occurring End of life Cardiac GP Scope for cherry picking and/or dumping palliative care surgery consultations? 20
  • 21. 7. Asymmetric Competitive Constraints Existing providers may have different capacities to compete with one another -- e.g. a hospital-based provider might be able readily to expand into community provision, but a community-based provider would not be able to match the hospital-based providers’ back-up facilities. This imbalance could render the weaker party unwilling to try to compete Community Elective hip Cancer Asymmetric competitive constraints based mental replacement chemotherapy? health care 21
  • 22. 8. Politics: Too Important to Fail • Say no more.... Flu Elective hip Major trauma Politics: too important too fail vaccination replacement services 22
  • 23. Assessing Feasibility Elective hip Major trauma Flu replacement services vaccination 1. Density and stability of demand High Medium High 2. Willingness/ability to travel Medium Medium Low 3. Ease of acquiring information about output Easy Difficult Easy quality 4. Economies of scale Medium Large Small 5. Economies of scope Medium Large None 6. Scope for cherry picking and/or dumping Minor Minor None 7. Asymmetric competitive constraints None None None 8. Politics: too important too fail No Yes No 23
  • 24. NHS Supply2Health Adverts 22/9/08 to 3/8/12 Not AWP AWP Total Not awarded 1,534 78 1,612 Awarded 647 25 672 Total 2,181 103 2,284 Spread across the majority of PCTs 24
  • 25. Any Qualified Provider (“AQP”) • Aka “Any Willing Provider (AWP)” • Covers all non-emergency tariffed services (i.e. price fixed) • Being extended to other services – mainly community based 25
  • 26. 647 Competitive Procurements (non-AWP) Reached Contract Award in <4 Years Wide range of “service sectors” Service sector Frequency (first Frequency (listed named services only) anywhere) Mental Health 76 137 Dental Services & General Dental Services 74 General Medical Practice 52 Public Health 27 Screening 24 : Dermatology 13 Physiotherapy 13 : Total 647 647 26
  • 27. Many Contracts Awarded to Non-NHS Providers Provider type Number of Procurements % of Procurements NHS only 170 26% NHS + non-NHS 63 10% Non-NHS only 382 59% n/a 32 5% Total 647 100% 27
  • 28. (Maximum) Values for Awarded Contracts 434/647 records with plausible maximum values (>£10k) [15 state implausibly small values; 198 state no value] Sum of 434 max values = £2.24bn, mean = £5.2m, median = £925k Max value in range: Number of Awards % of Awards (n=434) > £100m & ≤ £300m 5 1% > £20m & ≤ £100m 7 2% > £10m & ≤ £20m 22 5% > £5m & ≤ £10m 39 9% > £1m & ≤ £5m 130 30% > £0.1m & ≤ £1m 167 38% > £0.01m & ≤ £0.1m 64 15% 28
  • 29. 52% of Contracts are for 3 Years, 76% are for ≤ 3 Years Percentage of contracts by contract duration 60.00% 50.00% 40.00% Percentage 30.00% 20.00% 10.00% 0.00% 0 1 2 3 4 5 7 10 12 20 30 Contract duration (years) 29
  • 30. ©Office of Health Economics (OHE) Southside, 7th Floor 105 Victoria Street London SW1E 6QT United Kingdom www.ohe.org 30

Hinweis der Redaktion

  1. Recent studies of heart attacks: Critics have argued that studies have not:shown why heart attacks (for which patients do not normally choose where to be treated) affected by competitioncountered by argument that competition affects the whole hospital and heart attacks are a particularly good condition to measure its effects because there are good measures of outcomes (survival) that are really important in that caseadequately controlled for the introduction of new proceduresadequately controlled for such things as urban/rural differencesAuthors of studies have responded to each of these and there is an on-going debate about complicated statistical issuesFundamental point is that critics have not done statistical analyses controlling appropriately for factors they think neglected that actually come up with opposite conclusions.