1. Situational Leadership
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2. Intent & Why
• Explore leadership and how the frame affects the outcome
• Provide an overall frame for leadership
• Provide an overview of Situational leadership
• Assist you becoming a more effective leader

3. What is Leadership and their different styles
Leadership is how you behave when you are trying to influence the performance of
someone else.
• There is no one “ideal” leadership style.
• The “best” leaders are those who are able to adapt their styles in different situations
• Leadership Styles should be matched with peoples development levels
Leadership style is a combination of directive and supportive behaviours
• Directive Behaviour
This involves clearly telling people what to do, how to do it, when to do it and then
closely monitor performance.
• Supportive Behaviour
This involves listening to people, providing support and encouragement for their
efforts and then facilitating their involvement in issue resolution and decision making

4. Situational Leadership
• Different leadership styles are required for different stages of peoples
development
There are 4 different leadership styles
• Directing
• Coaching
• Supporting
• Delegation
BUT THERE IS NO ONE BEST LEADERSHIP STYLE.

5. Leadership Styles
Leaders still define roles
Directing
Coaching
Delegation
Supportive
The Leader provides specific direction and
closely monitors results
The Leader continues to direct and closely monitor
results, but also explains decisions, seeks suggestions
and supports progress
The Leader facilitates and supports peoples efforts
towards delivering results and shares responsibility for
decisions with them
The Leader turns over responsibility for decision
making and issue resolution to the people

6. Leadership Styles
• Which Leadership style to adopt?
• It is important to select the appropriate Leadership style to maximise
peoples performance. You need to consider two factors when
determining a persons performance COMPETENCE and
COMMITMENT
COMPETENCE
• Competence is a combination of knowledge and skills which can be gained
from training and/or experience.
COMMITMENT
• Commitment is a combination of confidence and motivation.

7. Four Development Stages
People can have various combinations of Competence and
Commitment.
There are four combinations of competence and commitment which
make up the stages of a persons development.
High Competence.
High
Commitment.
Moderate to High
Competence.
Variable
Commitment.
Some
Competence.
Low
Commitment.
Low Competence.
High
Commitment.
D4 D3 D2 D1

8. Matching Leadership style to Development Stages
Development Stage Appropriate Leadership Style
D1
Low Competence.
High Commitment.
S1
Directing
Structure, organise, teach and supervise
D2
Some Competence.
Low Commitment.
S2
Coaching
Direct and support
D3
Moderate competence.
Variable commitment.
S3
Supporting
Praise, listen and facilitate
D4
High Competence
High Commitment
S4
Delegating
Turn over responsibility for day to day
decision making

9. Matching Leadership styles to Development Stages
• Directing:- This should be used for people who lack competence but
are enthusiastic and committed. They need direction and frequent
feedback to get them started.
• Coaching:- This should be used for people who have some
competence but lack commitment. They need direction and feedback
because they are still inexperienced. They also need support and
praise to build their confidence and involvement in decision making to
increase their commitment.
• Supporting:- This should be used for people who have competence
but lack motivation. They do not need much direction because of their
skills, but support is needed to increase their motivation.
• Delegating:- This should be used for people who have both
competence and commitment. They are able to work on a project by
themselves with little supervision or support.

10. Situational Leadership
Bringing it all together