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Dave Worsell : Director, Government Solutions
- 1. Communicate success The key to successful community collaboration is effective communication. Dave Worsell Director, Government Solutions dave.worsell@govdelivery.com @dworsell +44 207 993 5595 / +44 7500 902 516 www.govdelivery.co.uk Version: March 2011
- 3. Proactive in their approach
- 4. Build and maintain their audience
- 5. Use a multi-channel approach
- 6. Use “appropriate” channels for specific actions
- 8. What is right for one, not right for others
- 11. Cars
- 12. Bikes
- 13. HGV
- 14. Coaches
- 18. Email Alerts
- 19. eNewsletters (replaced “Dispatch” magazines)
- 20. Widgets
- 21. YouTube
- 22. Twitter
- 24. 34k email subscribers to online content changes (growing quickly)
- 25. 16k YouTube Subscribers with 2.6 million channel views
- 26. Multiple Twitter channels - 3.5k followers and 8.4k by email digest
- 27. Chief Examiner now has a Facebook page (2,109 fans)
- 28. Estimated £250k cost savings per annum
- 30. Be proactive in your communication
- 31. Use multiple channels to engage the biggest audience
- 32. Cross-promote your channels to guide your audience
- 33. Ensure “community managers” understand the tools
- 34. Track, monitor and manage channels