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PRESENTED BY-
NUPUR AGRAWAL
MBA III SEM
ADVERTISING
“The means of providing the most persuasive possible selling
  message to the right prospects at the lowest possible cost".


Kotler and Armstrong provide an alternative definition:-

"Advertising is any paid form of non-personal presentation and
  promotion of ideas, goods and services through mass media
  such as newspapers, magazines, television or radio by an
  identified sponsor".
Nature of Advertising
•   A persuasive message.
•   Carried by a non-personal medium.
•   Paid for by an identified sponsor.
•   One way communication.
•   Supports other promotional efforts.

• MESSAGE         MEDIUM           ADVERTISING
Persuasive message
Characteristics of Advertising
                                  Advertising
                                  Advertising
Communication Mode
Communication Mode          Indirect and non-personal
                             Indirect and non-personal
Communication Control
Communication Control                   Low
                                        Low
Feedback Amount
Feedback Amount                       Little
                                      Little
Feedback Speed
Feedback Speed                       Delayed
                                     Delayed
Message Flow Direction
Message Flow Direction              One-way
                                    One-way
Message Content Control
Message Content Control               Yes
                                      Yes
Sponsor Identification
 Sponsor Identification               Yes
                                       Yes
Reaching Large Audience
Reaching Large Audience               Fast
                                      Fast
Message Flexibility
Message Flexibility       Same message to all audiences
                          Same message to all audiences

                                                          6
5 M’s of advertising:


              MONEY




MISSION                  MESSAGE

              5 M’s




    MEASURE
     MENT
                      MEDIA
Advertising communication process

     A manufacturer ,retailer or service organisation.



       Prepared by an ad agency using artwork, music etc


            Newspapers, TV, radio, magazines etc.



      Decoding and adoption of the message depending on the attitudes,

                      values, experiences etc.



      Specific market audience with geographical, demographical and
                  psychological characteristics.
Advertising Functions
          Informing

          Persuading

          Reminding

         Adding Value

Assisting Other Company Efforts   9
                                      9
Classification of Advertising
          • Can classify it by:
             –   The target audience: consumers or
                 businesses

             –   Product/service vs. organization/company

             –   Objective: Primary or selective demand




20 - 11
Advertising to
                     Target Audiences
          • Consumer advertising generally appears in
            mass media and is directed to end
            consumers: may be product or institutional
            in nature.

          • Business-to-business advertising is often
            called trade advertising and is directed to a
            business market.


20 - 12
What is Being Advertised?
     • Product advertising is designed to promote the sale of a
       specific product or service:
        – may be direct-action, quick-response
                   direct-action
        – may be indirect-action over a longer time



     • Institutional advertising promotes the firm or tries to
       create a positive image:
        – may promote customer service
        – or send a public service message
        Examples-Reliance and kalbe pharma




20 - 13
What are the Objectives?
          • Primary-demand advertising is intended to
            stimulate use of a category of products.
          • Selective-demand advertising is intended to
            encourage purchase of a particular brand
            or the products and services of a specific
            firm.




20 - 14
Comparative Advertising
• Selective-demand advertising
• Involves comparing a product to its competing
  brand
• May be:
      – Direct, naming competitors outright
      – Less direct, alluding to competitors (e.g., “leading
        brand”, “Brand X”) but not naming them




20 - 15
Public service advertising
It is directed at the social welfare of
the community or nation.
The Advertising Management Process

        Advertising Strategy
                • Setting Objectives
               •Formulating Budgets
              •Creating Ad messages
         •Selecting Ad Media and Vehicles




       Strategy Implementation


      Assessing Ad Effectiveness            18
                                                 18
Advertising Objectives
                   Specify target market
  WHO       Emphasis: the features and benefits to
            Emphasis
            be emphasized and the emotions to be
            evoked
 WHAT       Goals: objectives that need to be
            Goals
            accomplished at the present stage in a
            brand’s life cycle

 WHERE        Which geographic markets need to be
                         emphasized?



 WHEN          What months or seasons are best?



How Often        How often should the brand be
                         advertised?
                                                    19
Budgeting Considerations
               in Practice

• What is the Ad objective?
• How much are competitors spending?
• How much money is available?




                                       20
Creating the Advertising Message
IMPAC
T
Advertising Media

       Traditional
       Traditional          Electronic
                            Electronic
    Advertising Media
    Advertising Media    Advertising Media
                         Advertising Media
   Television           Internet
   Radio                Electronic mail
   Newspapers           Interactive video
   Magazines
   Books
   Direct mail
   Billboards
   Transit cards
                                              23
Evaluating Advertising Effectiveness and Return
              on Advertising Investment



Communication effects indicate whether the ad and
   media are communicating the ad message well
   and should be tested before or after the ad runs

Sales and profit effects compare past sales and
    profits with past expenditures or through
    experiments
The STP Marketing Process
      (segmenting ,Targeting, Positioning)




1. Break the broad market into smaller, more
   homogenous segments

2. Specifically target discrete market segments

3. Position the brand to appeal to the targeted
    segments

                                          PPT 6-5   25
Promotional Mix

                 Combination of promotion tools
                 used to reach the target market
                            and fulfill
  Advertising
                       the organization’s
Public Relations
                          overall goals.
Sales Promotion
Personal Selling
 Word-of-Mouth

                                             26
Public Relations

    The marketing function that evaluates public attitudes,
identifies areas within the organization that the public may be
interested in, and executes a program of action to earn public
                understanding and acceptance.
Sales Promotion

       Free samples
       Free samples

             Contests
             Contests

                 Premiums
                 Premiums

                      Trade Shows
                      Trade Shows

 Popular Tools
 Popular Tools          Vacation Giveaways
                        Vacation Giveaways
      for
      for
Consumer Sales
Consumer Sales
  Promotion                         Coupons
                                    Coupons
   Promotion                                  28
Personal Selling
           Planned presentation to
one or more prospective buyers for the purpose
               of making a sale.
What advertising can do
•   Remind the target audience to buy.
•   Announce a new brand or service.
•   Create brand awareness.
•   Stimulate impulse buying.
•   Increase confidence in a brand or a company.
•   Fight competition.
•   Change attitudes.
India’s 10 leading advertising/PR companies of India:


   Ogilvy & mather
   J walter Thompson India
   Mudra Communivation Pvt Ltd
   FCB Ulka advertising Ltd.
   Rediffusion- DY&R
   Erickson India Ltd.
   RK Swamy/BBDO advertising Ltd.
   Grey worldwide(I) Pvt. Ltd.
   LEO Burnett India Pvt Ltd.
   Contract advertising India Ltd.
Conclusion
          (Key to good advertising)
The most important step lies in deciding
   what advertising should say and
    to whom it should say .
  In all there is a need to do is to decide
     who buys and uses your products and why.

    In order to spend media dollars wisely, the advertiser must
  know what they read or watch so that they will see your ads.
Advertising management

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Advertising management

  • 2.
  • 3. ADVERTISING “The means of providing the most persuasive possible selling message to the right prospects at the lowest possible cost". Kotler and Armstrong provide an alternative definition:- "Advertising is any paid form of non-personal presentation and promotion of ideas, goods and services through mass media such as newspapers, magazines, television or radio by an identified sponsor".
  • 4. Nature of Advertising • A persuasive message. • Carried by a non-personal medium. • Paid for by an identified sponsor. • One way communication. • Supports other promotional efforts. • MESSAGE MEDIUM ADVERTISING
  • 6. Characteristics of Advertising Advertising Advertising Communication Mode Communication Mode Indirect and non-personal Indirect and non-personal Communication Control Communication Control Low Low Feedback Amount Feedback Amount Little Little Feedback Speed Feedback Speed Delayed Delayed Message Flow Direction Message Flow Direction One-way One-way Message Content Control Message Content Control Yes Yes Sponsor Identification Sponsor Identification Yes Yes Reaching Large Audience Reaching Large Audience Fast Fast Message Flexibility Message Flexibility Same message to all audiences Same message to all audiences 6
  • 7. 5 M’s of advertising: MONEY MISSION MESSAGE 5 M’s MEASURE MENT MEDIA
  • 8. Advertising communication process A manufacturer ,retailer or service organisation. Prepared by an ad agency using artwork, music etc Newspapers, TV, radio, magazines etc. Decoding and adoption of the message depending on the attitudes, values, experiences etc. Specific market audience with geographical, demographical and psychological characteristics.
  • 9. Advertising Functions Informing Persuading Reminding Adding Value Assisting Other Company Efforts 9 9
  • 10.
  • 11. Classification of Advertising • Can classify it by: – The target audience: consumers or businesses – Product/service vs. organization/company – Objective: Primary or selective demand 20 - 11
  • 12. Advertising to Target Audiences • Consumer advertising generally appears in mass media and is directed to end consumers: may be product or institutional in nature. • Business-to-business advertising is often called trade advertising and is directed to a business market. 20 - 12
  • 13. What is Being Advertised? • Product advertising is designed to promote the sale of a specific product or service: – may be direct-action, quick-response direct-action – may be indirect-action over a longer time • Institutional advertising promotes the firm or tries to create a positive image: – may promote customer service – or send a public service message Examples-Reliance and kalbe pharma 20 - 13
  • 14. What are the Objectives? • Primary-demand advertising is intended to stimulate use of a category of products. • Selective-demand advertising is intended to encourage purchase of a particular brand or the products and services of a specific firm. 20 - 14
  • 15. Comparative Advertising • Selective-demand advertising • Involves comparing a product to its competing brand • May be: – Direct, naming competitors outright – Less direct, alluding to competitors (e.g., “leading brand”, “Brand X”) but not naming them 20 - 15
  • 16. Public service advertising It is directed at the social welfare of the community or nation.
  • 17.
  • 18. The Advertising Management Process Advertising Strategy • Setting Objectives •Formulating Budgets •Creating Ad messages •Selecting Ad Media and Vehicles Strategy Implementation Assessing Ad Effectiveness 18 18
  • 19. Advertising Objectives Specify target market WHO Emphasis: the features and benefits to Emphasis be emphasized and the emotions to be evoked WHAT Goals: objectives that need to be Goals accomplished at the present stage in a brand’s life cycle WHERE Which geographic markets need to be emphasized? WHEN What months or seasons are best? How Often How often should the brand be advertised? 19
  • 20. Budgeting Considerations in Practice • What is the Ad objective? • How much are competitors spending? • How much money is available? 20
  • 23. Advertising Media Traditional Traditional Electronic Electronic Advertising Media Advertising Media Advertising Media Advertising Media  Television  Internet  Radio  Electronic mail  Newspapers  Interactive video  Magazines  Books  Direct mail  Billboards  Transit cards 23
  • 24. Evaluating Advertising Effectiveness and Return on Advertising Investment Communication effects indicate whether the ad and media are communicating the ad message well and should be tested before or after the ad runs Sales and profit effects compare past sales and profits with past expenditures or through experiments
  • 25. The STP Marketing Process (segmenting ,Targeting, Positioning) 1. Break the broad market into smaller, more homogenous segments 2. Specifically target discrete market segments 3. Position the brand to appeal to the targeted segments PPT 6-5 25
  • 26. Promotional Mix Combination of promotion tools used to reach the target market and fulfill Advertising the organization’s Public Relations overall goals. Sales Promotion Personal Selling Word-of-Mouth 26
  • 27. Public Relations The marketing function that evaluates public attitudes, identifies areas within the organization that the public may be interested in, and executes a program of action to earn public understanding and acceptance.
  • 28. Sales Promotion Free samples Free samples Contests Contests Premiums Premiums Trade Shows Trade Shows Popular Tools Popular Tools Vacation Giveaways Vacation Giveaways for for Consumer Sales Consumer Sales Promotion Coupons Coupons Promotion 28
  • 29. Personal Selling Planned presentation to one or more prospective buyers for the purpose of making a sale.
  • 30. What advertising can do • Remind the target audience to buy. • Announce a new brand or service. • Create brand awareness. • Stimulate impulse buying. • Increase confidence in a brand or a company. • Fight competition. • Change attitudes.
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  • 32.
  • 33. India’s 10 leading advertising/PR companies of India:  Ogilvy & mather  J walter Thompson India  Mudra Communivation Pvt Ltd  FCB Ulka advertising Ltd.  Rediffusion- DY&R  Erickson India Ltd.  RK Swamy/BBDO advertising Ltd.  Grey worldwide(I) Pvt. Ltd.  LEO Burnett India Pvt Ltd.  Contract advertising India Ltd.
  • 34. Conclusion (Key to good advertising) The most important step lies in deciding what advertising should say and to whom it should say . In all there is a need to do is to decide who buys and uses your products and why. In order to spend media dollars wisely, the advertiser must know what they read or watch so that they will see your ads.

Editor's Notes

  1. Chapter 14 Integrated Marketing Communications
  2. Chapter 14 Integrated Marketing Communications
  3. Chapter 14 Integrated Marketing Communications
  4. Chapter 14 Integrated Marketing Communications