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Tony Dobbins (Bangor University),
ESRC regulation & the firm seminar,
Newcastle Business School, June 5th
1
Outline
1. The EU Information & Consultation of Employees
Directive in two LMEs
2. Applying the Prisoners Dilemma concept
3. Methods
4. Some case findings
5. Conclusion/implications
2
EU Information & Consultation of
Employees (ICE) Directive 2002
• UK & Rep. Ireland only EU states without statutory ICE rights;
• EU ICE Directive regulates for employee I&C rights:
business's economic situation; employment threats; decisions likely to
lead to changes in work organisation/contractual arrangements;
applies to workplaces with 50 or > employees;
emphasizes employee representative rights.
Spirit of Directive: promote high trust mutual gains dialogue;
But Directive gave countries scope to introduce different local
ICE Regulations to reflect national IR context:
UK & RoI transposed ‘light touch’ regulations to preserve
voluntarism/employer choice: neo-liberal path dependency.
3
Use of FoI to illustrate employer lobbying/collusion
with government to dilute impact of Directive in LME
(ROI)…
5
‘Prisoner’s Dilemma’ & ICE in liberal
economies
Argument: ICE Regulations ineffective in LMEs: generate
‘mutual losses’ for employers + workers, or employer
gains;
 Why? ‘prisoner’s dilemma’ (Leibenstein, 1982):
PD problem with employee voice in voluntarist capitalist contexts
Mutual distrust that other party will pursue individual self-interest
PD is zero-sum game (one parties’ gain = other parties’ loss)
Institutions matter for PD and regulating ICE:
LMEs: voluntary market-driven = sub-optimal non-cooperative PD;
CMEs: ‘beneficial constraints’ ‘shock’ parties into cooperative
ICE/mutual gains
6
Employer: Golden
Rule
Employer: Individual
Maximization
Worker:
Golden Rule
Box 1:
Mutual gains
cooperation.
Win (E) Win (W)
Box 2:
Non-cooperation -
gains for employer,
workers lose.
Win (E) Lose (W)
Worker:
Individual
Maximization
Box 3:
Non-cooperation -
gains for workers,
employers lose.
Win (W) Lose (E)
Box 4:
Non-cooperation -
Mutual losses for all
(prisoner’s dilemma).
Lose (E) Lose (W)
Prisoner’s Dilemma & ICE outcomes
Source: adapted from Leibenstein (1982:93).
7
8
Company Sector Organization
Context
I&C Structures History of
Unionisation
Brit Co Services UK parent
acquired
company in
Republic and
merged with NI
to form one all-
island entity in
2003. Employs
3000.
NER I&C Forum
set up in
Republic in 2005
in response to
ICE Regulations.
Union I&C
Forum in NI.
Non-union in
Republic; union
recognition
campaign
resisted by
management.
Unionized in
NI.
Manufacture
Co
Manufacture Family-owned
firm in Northern
Ireland. Employs
300.
Employee
Forum set up in
2005 in
response to ICE
Regs and
Investors in
People advice.
Non-union
company;
union
recognition
campaign
unsuccessful.
Retail Co Retail British-owned
retail
multinational; 19
outlets across NI
& Republic.
Employs 1500.
Multi-level voice.
NER forum
reconfigured in
response to ICE
Regs to provide
formal, elected
representation
Non-union in
ROI and NI.
Union
avoidance.
Book Co Retail Irish-owned
retailer.
Employs 1800
on island of
Traditional union
information and
consultation.
Highly
unionized.
METHODS: 4 x cross-border case studies in RoI/NI:
N interview respondents = 87
Empirical findings – overall summary
ICE Regs did not promote robust mutual gains in our 4 cases;
Rare short-lived examples of mutual gain (operational issues), but not
enduring consultation over ‘strategic’ issues;
ICE Regs encourage weak (shallow) I&C for workers/representatives:
 Mainly information-sharing, robust active consultation rare
 I&C lacked institutional independence from management
 Representatives had insufficient expertise to invoke I&C rights
 Union I&C more robust than non-union I&C
 Outcome = workers often dissatisfied with voice, withdraw, silence.
‘Mutual losses’ or employer gains more common than mutual
gains because voice non-cooperative/PD (Box’s 4 + 2 of Table)
9
Empirical examples from cases
BritCo: Established NER Forum (Vocal) in response to ICE Regs. But:
 Mgt admit Forum = “tick box exercise”;
 Short spell of limited mutual gains (redundancy pay);
 Mostly Mgt response to union organising drive than ICE Regs themselves;
Manufacture Co: Mgt described NER as “a communications forum”
for resolving grievances, rather than consultation
Book Co: Mgt & union wanted nothing to do with ICE Regs. No
consultation when introducing new technology caused chaos
RetailCo: Multi-level I&C Forums (‘Bottom-Up’) to comply with ICE
Regs. But:
 Management controlled information forums to purposely ‘avoid’
unionisation;
 Employees bypassed voice forums to raise grievances with line
mgrs/external institutions (HSA)
10
Conclusions
Institutional design matters: mutual losses is not an accident;
ICE Regulations badly designed in liberal (voluntarist) economies =
sub-optimal non-cooperative voice outcomes = PD;
‘Efficiency, equity, voice’ (Budd, 2004): efficiency dominates agenda;
ICE Regulations DO NOT REDISTRIBUTE POWER to embed
enduring consultative mutual gains as intended by Directive;
Why? More than just minimalist Regs. The state and employers active
agents colluding/controlling distributive power resources for I&C;
(Partial) solution? ICE Directive/Regulations require reform to compel
more equal power-sharing in LMEs (‘beneficial constraints’);
Shift in political & managerial view needed: pluralist voice is good IR
11

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Dobbins esrc newcastle

  • 1. Tony Dobbins (Bangor University), ESRC regulation & the firm seminar, Newcastle Business School, June 5th 1
  • 2. Outline 1. The EU Information & Consultation of Employees Directive in two LMEs 2. Applying the Prisoners Dilemma concept 3. Methods 4. Some case findings 5. Conclusion/implications 2
  • 3. EU Information & Consultation of Employees (ICE) Directive 2002 • UK & Rep. Ireland only EU states without statutory ICE rights; • EU ICE Directive regulates for employee I&C rights: business's economic situation; employment threats; decisions likely to lead to changes in work organisation/contractual arrangements; applies to workplaces with 50 or > employees; emphasizes employee representative rights. Spirit of Directive: promote high trust mutual gains dialogue; But Directive gave countries scope to introduce different local ICE Regulations to reflect national IR context: UK & RoI transposed ‘light touch’ regulations to preserve voluntarism/employer choice: neo-liberal path dependency. 3
  • 4. Use of FoI to illustrate employer lobbying/collusion with government to dilute impact of Directive in LME (ROI)…
  • 5. 5
  • 6. ‘Prisoner’s Dilemma’ & ICE in liberal economies Argument: ICE Regulations ineffective in LMEs: generate ‘mutual losses’ for employers + workers, or employer gains;  Why? ‘prisoner’s dilemma’ (Leibenstein, 1982): PD problem with employee voice in voluntarist capitalist contexts Mutual distrust that other party will pursue individual self-interest PD is zero-sum game (one parties’ gain = other parties’ loss) Institutions matter for PD and regulating ICE: LMEs: voluntary market-driven = sub-optimal non-cooperative PD; CMEs: ‘beneficial constraints’ ‘shock’ parties into cooperative ICE/mutual gains 6
  • 7. Employer: Golden Rule Employer: Individual Maximization Worker: Golden Rule Box 1: Mutual gains cooperation. Win (E) Win (W) Box 2: Non-cooperation - gains for employer, workers lose. Win (E) Lose (W) Worker: Individual Maximization Box 3: Non-cooperation - gains for workers, employers lose. Win (W) Lose (E) Box 4: Non-cooperation - Mutual losses for all (prisoner’s dilemma). Lose (E) Lose (W) Prisoner’s Dilemma & ICE outcomes Source: adapted from Leibenstein (1982:93). 7
  • 8. 8 Company Sector Organization Context I&C Structures History of Unionisation Brit Co Services UK parent acquired company in Republic and merged with NI to form one all- island entity in 2003. Employs 3000. NER I&C Forum set up in Republic in 2005 in response to ICE Regulations. Union I&C Forum in NI. Non-union in Republic; union recognition campaign resisted by management. Unionized in NI. Manufacture Co Manufacture Family-owned firm in Northern Ireland. Employs 300. Employee Forum set up in 2005 in response to ICE Regs and Investors in People advice. Non-union company; union recognition campaign unsuccessful. Retail Co Retail British-owned retail multinational; 19 outlets across NI & Republic. Employs 1500. Multi-level voice. NER forum reconfigured in response to ICE Regs to provide formal, elected representation Non-union in ROI and NI. Union avoidance. Book Co Retail Irish-owned retailer. Employs 1800 on island of Traditional union information and consultation. Highly unionized. METHODS: 4 x cross-border case studies in RoI/NI: N interview respondents = 87
  • 9. Empirical findings – overall summary ICE Regs did not promote robust mutual gains in our 4 cases; Rare short-lived examples of mutual gain (operational issues), but not enduring consultation over ‘strategic’ issues; ICE Regs encourage weak (shallow) I&C for workers/representatives:  Mainly information-sharing, robust active consultation rare  I&C lacked institutional independence from management  Representatives had insufficient expertise to invoke I&C rights  Union I&C more robust than non-union I&C  Outcome = workers often dissatisfied with voice, withdraw, silence. ‘Mutual losses’ or employer gains more common than mutual gains because voice non-cooperative/PD (Box’s 4 + 2 of Table) 9
  • 10. Empirical examples from cases BritCo: Established NER Forum (Vocal) in response to ICE Regs. But:  Mgt admit Forum = “tick box exercise”;  Short spell of limited mutual gains (redundancy pay);  Mostly Mgt response to union organising drive than ICE Regs themselves; Manufacture Co: Mgt described NER as “a communications forum” for resolving grievances, rather than consultation Book Co: Mgt & union wanted nothing to do with ICE Regs. No consultation when introducing new technology caused chaos RetailCo: Multi-level I&C Forums (‘Bottom-Up’) to comply with ICE Regs. But:  Management controlled information forums to purposely ‘avoid’ unionisation;  Employees bypassed voice forums to raise grievances with line mgrs/external institutions (HSA) 10
  • 11. Conclusions Institutional design matters: mutual losses is not an accident; ICE Regulations badly designed in liberal (voluntarist) economies = sub-optimal non-cooperative voice outcomes = PD; ‘Efficiency, equity, voice’ (Budd, 2004): efficiency dominates agenda; ICE Regulations DO NOT REDISTRIBUTE POWER to embed enduring consultative mutual gains as intended by Directive; Why? More than just minimalist Regs. The state and employers active agents colluding/controlling distributive power resources for I&C; (Partial) solution? ICE Directive/Regulations require reform to compel more equal power-sharing in LMEs (‘beneficial constraints’); Shift in political & managerial view needed: pluralist voice is good IR 11

Hinweis der Redaktion

  1. In LMEs employee voice has historically been voluntarist and employers possess the sole authority to initiate it. Therefore, UK and ROI had ‘no history’ of mandatory works councils. In contrast, more regulated CMEs like Germany have mandatory independent work council employee representative systems protected by law. UK & ROI transposed ‘light touch’ regulations to preserve voluntarism/employer choice = neo-liberal path dependency (limit intervention in markets) - Direct (individualised) I&C is promoted in the UK and Irish ICE Regulations, whereas the Directive itself expresses a preference for robust I&C rights through employee representatives. - 10% of employees in an undertaking have to ‘trigger’ the I&C rights in the Regulations by formally notifying their employer or national labour court.
  2. We use the concept of the prisoners dilemma in game theory to help explain the ineffectiveness of ICE in LMEs like the UK and RoI. If both prisoners stay silent then they would both receive a relatively light sentence. However, distrust of the others intentions may encourage pursuit of individual self-interest and cause one or both prisoners to betray the other. Due to this distrust and betrayal one or both prisoners will receive a higher sentence than if they both cooperated and stayed silent.
  3. The PD concept can be applied to ICE. Drawing on work by Leibenstein and others our analytical argument is that ICE Regulations in LMEs are in-efficient, and are more likely to encourage ‘mutual losses’ for all IR actors or employer gains, not enduring mutual gains as intended by the original Directive. Employees, in particular, will often lose out. Why? PD In LME contexts, employees may be reluctant to share their discretionary knowledge and information with employers if they perceive that there would be no gain in doing so, or even that to do so might damage their interests . And, under voluntarism, employers share insufficient power and information for optimal employee voice, choosing to preserve managerial prerogative. Liebenstein (1982) observed that a prisoner’s dilemma is a zero-sum game (one parties’ gain is equal to the others loss) where employers and workers are worse off than they would be if they cooperate for mutual gains. In contrast, in CMES like Germany, Nordic economies: beneficial constraints like strong unions and laws supporting works councils and co-determination ‘shock’ parties into optimal cooperative mutual gains.
  4. The Table draws on Leibenstein’s prisoner’s dilemma matrix, adapting it slightly. The table is intended to present ideal-type patterns of cooperation and non-cooperation between employers (E) and workers (W). Pay-offs in gains and losses are shown for each of the four patterns in the 4 boxes. Each box contains two choices. Box 1: Both employers and workers have chosen to cooperate for mutual gains. Employers behave in a ‘golden rule’ cooperative manner and provide robust employee participation and good pay and conditions of employment. Employees also behave reciprocally in a ‘golden rule’ manner. Employees are committed to the firm and willing to release discretionary effort, especially if they predict mutual gains Box 2: Employers choose to maximize their individual utility at the expense of workers who follow the golden rule. Here employers choose an individualist adversarial approach to maximize their power advantage and provide weak voice and drive down employee pay & conditions. Box 3: Workers choose to maximize their individual utility at the expense of employers who follow the golden rule. Here, workers may see little point in cooperating with their employer and pursue their own individual interests. Box 4: Both employers and workers choose to maximize their own individual interests and neither follow the golden rule. This is the prisoner’s dilemma zero-sum scenario, because if both parties choose to maximize their own individual interests, mutual losses may arise.
  5. Interviews in each case organization were conducted with a variety of managers, union and employee reps, and samples of employees.
  6. BRITCO: In BritCo, opportunities for mutual gains were most evident in the initial stages of a revamped NER forum, notably improvements in redundancy pay. However, this did not appear to be driven by the ICE Regulations in any meaningful sense. Rather, it seemed to be more an employer reaction to a campaign at the time for union recognition. As the union recognition campaign lost momentum, issues subject to mutuality on the NER were replaced by relatively trivial operational ‘office carpet’ issues: the weakest form of mutual gains. Book Co: Neither mgt or unions wanted anything to do with the Directive and the ICE Regs, preferring to to remain with traditional collective bargaining. The failure of senior mgt to consult the workforce or seek their input when introducing major new technology created major problems. Subsequently technicians had to remain on site for 6 months to ‘fine tune‘ the technology and this cost the company a fortune. RETAIL CO: Bottom-up operated through a sequence of Forum meetings at store, regional, divisional and national level. NER at RetailCo appeared to be a Forum for problem-displacement geared to isolating employee grievances within a managerially controlled format rather than joint problem-solving for mutual gains intent. But, from an employee perspective, it did not even resolve grievances effectively: employees continuously complained about temperature levels in a store but the matter was not dealt with, eventually an employee reported the complaint to the Health & Safety Authority. Eventually, most employees bypassed representative voice forums to raise grievances directly with their immediate line managers/or external institutions.
  7. Regarding point 4, employers kicking at open door: Irish and UK govts ideologically committed to voluntarist flexible deregulated labour markets. But reform in area of industrial democracy unlikely/difficult given bigger picture dominant ‘pathway’ of increasingly financialized neo-liberal market capitalist regimes. Even employers who want to promote effective workplace consultation find it difficult to implement and sustain such models in the face of such an unfavourable, indeed, hostile, external contextual environment in neo-liberal economies. Very difficult to achieve a robust and enduring balance between reconciling employer efficiency related priorities with employee (union) priorities regarding greater equity, fairness and voice at work (Budd, 2004). e.g. employer efficiency agenda dominates and lived reality for many workers is precarious jobs, low wages, cost cutting, low trust relations, labour often viewed as a disposable commodity rather than as ‘our most important asset’,