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Major Gift Strategies that Work
              Rod Miller



        Special Thanks To Our Sponsors
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Today’s Speaker




                                        Rod Miller
                                             Chairman,
                         Executive Institutional Advancement Exchange




           Hosting:                                             Assisting with chat questions:
Sam Frank, Synthesis Partnership                                April Hunt, Nonprofit Webinars
Major Gift Strategies That Work
                    Rod Miller, CEO
    Executive Institutional Advancement Exchange
                www.ExecIAE.com
Three Essentials

• Align trustees, chief executive, advancement

• Agree priority-based fundraising plan

• Develop discovery, engagement, solicitation




            © Executive Institutional Advancement Exchange LLC 2011
                                                                      2
                               www.ExecIAE.com
100-day Differentials for Success


1. Match values
2. Develop culture of trust
3. ID who is pre-disposed
4. Sustain conversations
5. Know, when, where, how and
   what to ask for
6. Follow-through

            © Executive Institutional Advancement Exchange LLC 2011
                                                                      3
                               www.ExecIAE.com
Conclusions from Case Examples

• Institutional Leader
   – Major gift fundraising
   – Envision and execute
   – Strategic and hands-on priority
• Major gift fundraising
   – Team activity
   – Trustees, chief executive, advancement
   – Know roles and added value

              © Executive Institutional Advancement Exchange LLC 2011
                                                                        4
                                 www.ExecIAE.com
Why Emphasize Major Gifts?

“62% of the donors in the study reported “being
asked” as a key motivator for giving!”
  Bank of America Study of High Net Worth
  Philanthropy, Center on Philanthropy, Indiana
  University




             © Executive Institutional Advancement Exchange LLC 2011
                                                                       5
                                www.ExecIAE.com
News Flashes

• “…where donations to universities are still a relatively new concept…The
  University of Auckland, New Zealand’s largest, launched the campaign with
  the announcement it had already raised $48 million from a range of significant
  donors…” November 23, 2008 (www.universityworldnews.com)

• “Despite beginning and ending during serious economic recessions, the most
  ambitious fundraising campaign in state history soared past its $600 million
  goal to raise $853 million…” January 30, 2009 (www.pmr.uoregon.edu)

• “Indiana University and its fundraising partner, the IU Foundation, today
  announced that they are raising the goal by $100 million, or 10 percent, to
  $1.1 billion…campaign, which runs through 2010, already has realized 95
  percent of its initial $1 billion goal…” February 6, 2009
  (www.iufoundation.iu.edu)
                         Executive Institutional Advancement Exchange LLC
                                                                                 6
                                        www.ExecIAE.com
Trust is Key…

and engagement builds trust…




           © Executive Institutional Advancement Exchange LLC 2011
                                                                     7
                              www.ExecIAE.com
What Defines a Major Gift?

1. Specific dollar amount set by institution

2. Relative from donor’s point of view

3. Requires conversion from an asset




             © Executive Institutional Advancement Exchange LLC 2011
                                                                       8
                                www.ExecIAE.com
Aim High

“Shoot for the moon. Even if you miss, you’ll land
among the stars.”
- Les Brown




                  Executive Institutional Advancement Exchange LLC
                                                                     9
                                 www.ExecIAE.com
3 Steps to Secure Major Gifts

1. Identify potential donor-investors

2. Engage potential donor-investors

3. Move from potential donor to
   donor-investor, in other words… Ask



             © Executive Institutional Advancement Exchange LLC 2011
                                                                       10
                                www.ExecIAE.com
The Ask Team

Agree to
• Who?
  (trustee,
  chief executive,
  advancement staff)
• What?
  (responsibilities)
• When?


             © Executive Institutional Advancement Exchange LLC 2011
                                                                       11
                                www.ExecIAE.com
R.O.I.

                       Institution 1                 Institution 2                  Institution 3
                       Create centers of             Clarify the role of trustees   Use networks to find new
Reposition             excellence.                   to seek resonance with         donor-investors.
strategy                                             the community through
                                                     outreach.


                       Set advancement goals to      Initiate six-month review      Add advancement staff,
Organize               address needs and to          for how each part of           refresh the case for
advancement process    establish a central           advancement contributes        fundraising and identify
                       advancement                   to raising funds for the       the institution’s program
                       organization.                 institution.                   experts to be engaged in
                                                                                    fundraising.


                       Chief Executive to set the    Secure firm commitments        Chief Executive to commit
Integrate              agenda with priority on       from trustees to funding       serious time to
priority behaviors     getting the Chief Executive   and fundraising.               fundraising.
                       into the community.


                         © Executive Institutional Advancement Exchange LLC 2011
                                                                                                                12
                                            www.ExecIAE.com
What is the Institution’s Story?

• What is the added value of your institution

• Clarify who you are, to help decide whom you
  should engage




            © Executive Institutional Advancement Exchange LLC 2011
                                                                      13
                               www.ExecIAE.com
Keep it Simple

One Hollywood producer used to say
 “If you can’t write your idea on the back of my
 calling card, you don’t have a clear idea.”
                                                                      - David Belasco




                   The Clear Idea


            © Executive Institutional Advancement Exchange LLC 2011
                                                                                        14
                               www.ExecIAE.com
Step 1: Identify Potential Donors


• Access = Open Door

• Capacity = Resources/Philanthropic

• Emotional Connection = Match to Mission



            © Executive Institutional Advancement Exchange LLC 2011
                                                                      15
                               www.ExecIAE.com
Step 2: Engage Potential Donors

• Do the math
  – Relatively few will give
  – Engage many who are well-qualified
  – Need 5 qualified individuals for 1 major gift




              © Executive Institutional Advancement Exchange LLC 2011
                                                                        16
                                 www.ExecIAE.com
Engagement Essentials

• 6 to 12 engagements before ask
• Listen for what motivates potential donors
   – Acknowledgment
   – Noble goals
   – Gratitude
• Lively case and conversation
• Deal with spontaneous gift
• Ready to say how gift will help

              © Executive Institutional Advancement Exchange LLC 2011
                                                                        17
                                 www.ExecIAE.com
Inspire Action: 4 Examples


1. Control cancer

2. Inspire kids to careers in science and technology

3. Link how cells age to human aging, cancer and dementias

4. Excited about symphonic music




                    © Executive Institutional Advancement Exchange LLC 2011
                                                                              18
                                       www.ExecIAE.com
The Art of Engagement…

… is the Art of Conversation
       We should listen more than we talk




            © Executive Institutional Advancement Exchange LLC 2011   19
                               www.ExecIAE.com
Systematic Approaches

1.   CEO/ Board Chair: On-site briefings and “beneficiary-touch”

2.   CEO: Individual visits to stakeholders to invite input on strategy

3.   CEO/Board Chair: Enhancement task force

4.   “Honor upon honor”

5.   CDO: Visits to trustees/board members to enlist in outreach

6.   CDO/MGOs: “Discovery” visits


                   © Executive Institutional Advancement Exchange LLC 2011
                                                                             20
                                      www.ExecIAE.com
Step 3: The Ask

• If the identification and engagement are done well,
  there will be no surprises!




              © Executive Institutional Advancement Exchange LLC 2011   21
                                 www.ExecIAE.com
Structure Conversation/Ask

1. Introductions
2. Reinforce engagement
        a.   Acknowledge motivations
        b.   Reflect on conversations
        c.   Recognize donor’s needs
3. Obtain small agreements
   ----------------------------------------
4. Present the Ask
5. Specific $ amount
6. Silence
   ----------------------------------------
7. Close the visit
8. Follow up

                     © Executive Institutional Advancement Exchange LLC 2011
                                                                               22
                                        www.ExecIAE.com
Sustained Conversations

• Find up to 7 ways to thank donors
• Between asks, set 3 other engagements
• Keep in touch with major donors as you would
  with a good friend




            © Executive Institutional Advancement Exchange LLC 2011
                                                                      23
                               www.ExecIAE.com
Summary

•   Identify the added value of an institution
•   List key stakeholders
•   Engage institutional leaders
•   Agree on a workable plan
•   Be willing to ask
               © Executive Institutional Advancement Exchange LLC 2011
                                  www.ExecIAE.com




                                                                         24
Suggested Reading
Henry A. Rosso, Achieving Excellence in Fund Raising, San Francisco: Jossey-Bass, 1991

Rod Miller, “Beyond Benchmarking Institutional Advancement: Jump-Start to Fund Raising
Excellence” in D. Cushman and S. King (Eds), Excellence in Communicating Organizational
Strategy, Albany, NY: The State University of New York Press, 2001 (Sample on-line via GOOGLE)

Planned Giving Strategies that Work http://www.slideshare.net/NonprofitWebinars/planned-
giving-strategies-that-work

Why, When and How the Big Gift Campaigns Work
http://www.slideshare.net/NonprofitWebinars/why-when-and-how-the-big-gift-campaigns-work-
7285907
                          © Executive Institutional Advancement Exchange LLC 2011
                                             www.ExecIAE.com




                                                                                                 25
Find the listings for our current season of webinars
                    and register at

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                     Chris Dumas
              Chris@NonprofitWebinars.com
                     707-812-1234



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Major Gift Strategies That Work

  • 1. Major Gift Strategies that Work Rod Miller Special Thanks To Our Sponsors
  • 2. Helping ordinary people raise extraordinary amounts for nonprofits is all we do, and we love it. A Proud Sponsor of NonprofitWebinars.com
  • 3. Today’s Speaker Rod Miller Chairman, Executive Institutional Advancement Exchange Hosting: Assisting with chat questions: Sam Frank, Synthesis Partnership April Hunt, Nonprofit Webinars
  • 4. Major Gift Strategies That Work Rod Miller, CEO Executive Institutional Advancement Exchange www.ExecIAE.com
  • 5. Three Essentials • Align trustees, chief executive, advancement • Agree priority-based fundraising plan • Develop discovery, engagement, solicitation © Executive Institutional Advancement Exchange LLC 2011 2 www.ExecIAE.com
  • 6. 100-day Differentials for Success 1. Match values 2. Develop culture of trust 3. ID who is pre-disposed 4. Sustain conversations 5. Know, when, where, how and what to ask for 6. Follow-through © Executive Institutional Advancement Exchange LLC 2011 3 www.ExecIAE.com
  • 7. Conclusions from Case Examples • Institutional Leader – Major gift fundraising – Envision and execute – Strategic and hands-on priority • Major gift fundraising – Team activity – Trustees, chief executive, advancement – Know roles and added value © Executive Institutional Advancement Exchange LLC 2011 4 www.ExecIAE.com
  • 8. Why Emphasize Major Gifts? “62% of the donors in the study reported “being asked” as a key motivator for giving!” Bank of America Study of High Net Worth Philanthropy, Center on Philanthropy, Indiana University © Executive Institutional Advancement Exchange LLC 2011 5 www.ExecIAE.com
  • 9. News Flashes • “…where donations to universities are still a relatively new concept…The University of Auckland, New Zealand’s largest, launched the campaign with the announcement it had already raised $48 million from a range of significant donors…” November 23, 2008 (www.universityworldnews.com) • “Despite beginning and ending during serious economic recessions, the most ambitious fundraising campaign in state history soared past its $600 million goal to raise $853 million…” January 30, 2009 (www.pmr.uoregon.edu) • “Indiana University and its fundraising partner, the IU Foundation, today announced that they are raising the goal by $100 million, or 10 percent, to $1.1 billion…campaign, which runs through 2010, already has realized 95 percent of its initial $1 billion goal…” February 6, 2009 (www.iufoundation.iu.edu) Executive Institutional Advancement Exchange LLC 6 www.ExecIAE.com
  • 10. Trust is Key… and engagement builds trust… © Executive Institutional Advancement Exchange LLC 2011 7 www.ExecIAE.com
  • 11. What Defines a Major Gift? 1. Specific dollar amount set by institution 2. Relative from donor’s point of view 3. Requires conversion from an asset © Executive Institutional Advancement Exchange LLC 2011 8 www.ExecIAE.com
  • 12. Aim High “Shoot for the moon. Even if you miss, you’ll land among the stars.” - Les Brown Executive Institutional Advancement Exchange LLC 9 www.ExecIAE.com
  • 13. 3 Steps to Secure Major Gifts 1. Identify potential donor-investors 2. Engage potential donor-investors 3. Move from potential donor to donor-investor, in other words… Ask © Executive Institutional Advancement Exchange LLC 2011 10 www.ExecIAE.com
  • 14. The Ask Team Agree to • Who? (trustee, chief executive, advancement staff) • What? (responsibilities) • When? © Executive Institutional Advancement Exchange LLC 2011 11 www.ExecIAE.com
  • 15. R.O.I. Institution 1 Institution 2 Institution 3 Create centers of Clarify the role of trustees Use networks to find new Reposition excellence. to seek resonance with donor-investors. strategy the community through outreach. Set advancement goals to Initiate six-month review Add advancement staff, Organize address needs and to for how each part of refresh the case for advancement process establish a central advancement contributes fundraising and identify advancement to raising funds for the the institution’s program organization. institution. experts to be engaged in fundraising. Chief Executive to set the Secure firm commitments Chief Executive to commit Integrate agenda with priority on from trustees to funding serious time to priority behaviors getting the Chief Executive and fundraising. fundraising. into the community. © Executive Institutional Advancement Exchange LLC 2011 12 www.ExecIAE.com
  • 16. What is the Institution’s Story? • What is the added value of your institution • Clarify who you are, to help decide whom you should engage © Executive Institutional Advancement Exchange LLC 2011 13 www.ExecIAE.com
  • 17. Keep it Simple One Hollywood producer used to say “If you can’t write your idea on the back of my calling card, you don’t have a clear idea.” - David Belasco The Clear Idea © Executive Institutional Advancement Exchange LLC 2011 14 www.ExecIAE.com
  • 18. Step 1: Identify Potential Donors • Access = Open Door • Capacity = Resources/Philanthropic • Emotional Connection = Match to Mission © Executive Institutional Advancement Exchange LLC 2011 15 www.ExecIAE.com
  • 19. Step 2: Engage Potential Donors • Do the math – Relatively few will give – Engage many who are well-qualified – Need 5 qualified individuals for 1 major gift © Executive Institutional Advancement Exchange LLC 2011 16 www.ExecIAE.com
  • 20. Engagement Essentials • 6 to 12 engagements before ask • Listen for what motivates potential donors – Acknowledgment – Noble goals – Gratitude • Lively case and conversation • Deal with spontaneous gift • Ready to say how gift will help © Executive Institutional Advancement Exchange LLC 2011 17 www.ExecIAE.com
  • 21. Inspire Action: 4 Examples 1. Control cancer 2. Inspire kids to careers in science and technology 3. Link how cells age to human aging, cancer and dementias 4. Excited about symphonic music © Executive Institutional Advancement Exchange LLC 2011 18 www.ExecIAE.com
  • 22. The Art of Engagement… … is the Art of Conversation We should listen more than we talk © Executive Institutional Advancement Exchange LLC 2011 19 www.ExecIAE.com
  • 23. Systematic Approaches 1. CEO/ Board Chair: On-site briefings and “beneficiary-touch” 2. CEO: Individual visits to stakeholders to invite input on strategy 3. CEO/Board Chair: Enhancement task force 4. “Honor upon honor” 5. CDO: Visits to trustees/board members to enlist in outreach 6. CDO/MGOs: “Discovery” visits © Executive Institutional Advancement Exchange LLC 2011 20 www.ExecIAE.com
  • 24. Step 3: The Ask • If the identification and engagement are done well, there will be no surprises! © Executive Institutional Advancement Exchange LLC 2011 21 www.ExecIAE.com
  • 25. Structure Conversation/Ask 1. Introductions 2. Reinforce engagement a. Acknowledge motivations b. Reflect on conversations c. Recognize donor’s needs 3. Obtain small agreements ---------------------------------------- 4. Present the Ask 5. Specific $ amount 6. Silence ---------------------------------------- 7. Close the visit 8. Follow up © Executive Institutional Advancement Exchange LLC 2011 22 www.ExecIAE.com
  • 26. Sustained Conversations • Find up to 7 ways to thank donors • Between asks, set 3 other engagements • Keep in touch with major donors as you would with a good friend © Executive Institutional Advancement Exchange LLC 2011 23 www.ExecIAE.com
  • 27. Summary • Identify the added value of an institution • List key stakeholders • Engage institutional leaders • Agree on a workable plan • Be willing to ask © Executive Institutional Advancement Exchange LLC 2011 www.ExecIAE.com 24
  • 28. Suggested Reading Henry A. Rosso, Achieving Excellence in Fund Raising, San Francisco: Jossey-Bass, 1991 Rod Miller, “Beyond Benchmarking Institutional Advancement: Jump-Start to Fund Raising Excellence” in D. Cushman and S. King (Eds), Excellence in Communicating Organizational Strategy, Albany, NY: The State University of New York Press, 2001 (Sample on-line via GOOGLE) Planned Giving Strategies that Work http://www.slideshare.net/NonprofitWebinars/planned- giving-strategies-that-work Why, When and How the Big Gift Campaigns Work http://www.slideshare.net/NonprofitWebinars/why-when-and-how-the-big-gift-campaigns-work- 7285907 © Executive Institutional Advancement Exchange LLC 2011 www.ExecIAE.com 25
  • 29. Find the listings for our current season of webinars and register at NonprofitWebinars.com Chris Dumas Chris@NonprofitWebinars.com 707-812-1234 Special Thanks To Our Sponsors