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Is that Jed Clampett or James Bond
              Hiding in Your Database?
            Daniel Neel & Vicki Claussen
                     March 13, 2012




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Today’s Speakers




                          Daniel Neel                  Vicki Claussen
                             President,             Director of Partner Relations,
                  The Fundraising Resource Group         The WealthEngine


Assisting with chat questions:                                                             Hosting:
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Is Jed Clampett Hiding in
     Your Database?


                                   &

       © Copyright 2011. The Fundraising Resource Group, LLC. All rights reserved.
www.thefundraisingresource.com




Know Your Donors
       “Don’t drown
        in a sea of
       opportunity.”
      Doug Sherman
      Founder and
      President
      Immaculate Heart                           6
      Radio
7
THIS?




  8
or THIS?




   9
THIS?




  10
or THIS?




   11
THIS?        or THIS?




        12
Characteristics of a True Prospect


   Capacity
   Access
   Relevance

                13
Capacity
    14
Capacity
   What Would be Helpful to Know

Source of wealth
 Real estate holdings
 Pension Funds
 Public investments
 Liquidity events
 Philanthropic history

Lifestyle
 Who’s Who
 Airplane/Yacht               The Clampett
                                Mansion

                         15
Capacity Sources
     Comprehensive Data from 30+
                 Where Can You Find That Info

     Personal                 Business &                                          Philanthropic /
                                                      Asset & Income
   Demographics              Organizations                                             Giving
 Acxiom Household         D&B – Business           Acxiom Household           Federal Election
  Profiles                  Profiles                  Profiles                    Contributions
 Dun & Bradstreet         D&B – State Business     DataQuick Real Estate      State Political
 Hoovers Business          Registrations            LexisNexis Real Estate      Donations
  Information              GuideStar Directors      Aircraft Registration –    Section 527
 Marquis Who’s Who        GuideStar Foundations     FAA                         Organization
 Reuter’s Market Guide    Section 527 Political    Boat Owners – Coast         Donations
 Airmen Certificate –      Organizations             Guard & State Reg’s        Donations to tax
  Pilot license            Foundation Trustees      IRS Pension Holders         exempt
 Physicians Profiles –                              Reuter’s Market Guide       organizations(IRS
  AMA                                                SEC – Insider Stock         Section 501 (C)(3))
 SSA Master Death                                    (WealthID)
  Index
 Do Not Mail Registry
Capacity
Results and Sources of Wealth




                           Ratings
                      P2G score      1-0
                    ECG        $23,467,890
                   Annual Gift Range $50K-
                            100K

              17
Capacity
        What You Need to Know

An Estimate of what
they could give if
properly inspired.
Next step determine
who can help you
answer “could they be
properly inspired”.


                        18
Access
   19
Access
   What Would be Helpful to Know

Relationship to your
organization’s inner
circle
Personal
connections
Business/Foundation
connections


                       20
Access
  Where You Can Get the Information
Guidestar Reports
Business Data Bases
 Hoover’s
 D&B
 Market Guide
Personal connections
 Links to your Inner Circle
 Social Activity



                              21
Find Access:
                 Circle of Friends
                                             Marsden Family Foundation
Who can open the                           Leslie Marsden        Jean Harding

 door…                                     Sam Marsden           Wes Marsden



 Identify connections
 Link to your Inner Circle
 Easily track who knows who
 Create an invitation list to a                         Bosley
 block party or who should
 sit at the table for 8

                                  Corporate Board                      Hospital Board
                                  Joe Smith                            Sarah Manson
                                  Jane Brown                           Charlie
                                  Jennifer Davis                       Nate Turner
Find Access:
                                  Circle of Friends
         Who can open the
          door…      Circle of Friends
Dun & Bradstreet
Company                      Name                  Title
Oracle Cable Inc.            Coulson, Charles      Principal
Oracle Corporation           Catz, Safra A         President
                             Daley, Dorian         Sr. Vice President-Gen Counsel-Secretary
                             Epstein, Jeff         Chief Financial Officer
                             Henley, Jeffrey O     Chairman Of The Board
                             Hurd, Mark V          Co-President
                             Phillips, Charles E   Chief Financial Officer
                             Quinlivan, Mark       Chief Operating Officer
                             Wagner, Jan           President
Oracle Systems Corporation   Catz, Safra A         Chief Financial Officer
                             Phillips, Charles     President
Oracle USA Inc.              Catz, Safra A         Chief Financial Officer
                             Conway, Craig         Principal
                             Jordan, Ann
                             Philliips, Charles    Co-President
Access
      What You Need to Know

Who can open the
door?
How do they want
to be approached?
What would most
appeal to them?          Charlie



                    24
Relevance
    25
Relevance
   What Would be Helpful to Know

Reasons for giving
Propensity to give
Frequency of giving
Similar organizations
supported
Connection to your
organization


                        26
Relevance
  How You Can Get that Information
Other Charitable Giving
 Crowd-sourcing
 Perusing Annual Reports/
 Website
 Political giving
Model Likelihood to Give
RFM
 Recency
 Frequency
 Amount of largest or total gifts
Ask
                               27
Relevance
Putting Capacity and Relevance Together




                   28
Relevance
      What You Need to Know


What is their
passion?
Why you?


                29
The Value of
 Research
      30
Finding Capacity, Access and
      Relevance Details
   Who are the best donors and prospects?
   Analytics allows you to draw conclusions and make informed decisions.



   What can be learned about these people?
   In-depth, contextual information to better understand each prospects.


   How to find more prospects just like them?
   Leading tools to build a prospect pipeline and thoughtfully expand organizations
   reach.


   What strategies should be use to reach them?
   Customized insight and advice to develop and execute your fundraising strategy
   with precision, monitor it’s progress and measure it’s success.


   Fully integrated. Scalable. Best in class. Your results
   are ready.
Analytics: Provides Capacity,
              Relevance Access

                  Transformational insight on donors and prospects so you can
                  build effective fundraising programs




Identify donors        Segment and          Use Data to         Custom models
with the best          prioritize clients   drive cultivation   to predict giving
ability &              database and/or      strategy for        and determine
propensity to          prospect lists       each of your        the right ask
give                                        donor/prospect
                                            pools
Wealth Appends
           to Identify the Right Targets
Segment and target donors for every fundraising campaign…
          Available with FindWealth 8        So You Can…


     Capacity Wealth Insight Scores      Extract More Value
      Propensity to Give (P2G™)
                                         Analyze Data Faster
      Total Assets
      Net Worth                         Fundraise More Cost
      Liquidity                          Effectively
      Annual Donations Estimate         Enjoy Greater Flexibility
                                         Make More Informed
     Wealth Attribute Scores
                                          Decisions
      Estimated Giving Capacity
      RFM
      Planned Giving—Bequest,
        Annuity, Trust
      Influence
      Inclination: Giving
      Inclination: Affiliation
      Estimated Income
Propensity to Give (P2G) Score
   Quickly Defines Capacity and Relevance
P2G successfully predicts 80% of major donors so                                      75% - 85% of your
you can spend less time validating data                                               total giving typically
                                                                                      comes from donors
                                                                                      in the P2G-1 & P2G-2
P2G looks at:                                                           30% - 35%     scoring categories
                                                             5% - 10%
 the predictive value of data sources
                                                                                45% - 50%
 the quality of match to those sources
                                                       15% - 25%
 the estimated giving capacity
                                                                                            10% - 15%

                                                                                                  < 5%
                                                25% - 35%
                                                                                                         < 1%


                                         40% - 45%


                                  25% - 30%
Custom Analytics to find out who
      looks most like the Your Clampetts


 Segment and rank order constituent base
 Find new prospects that mirror the best donors
 Identify new prospects with connections to the donor base
 Develop strategies across the fundraising lifecycle
 Apply data-driven strategy to all of your fundraising efforts




                        Planned Giving          Annual Fund      Likelihood to
Major Gift Model
                            Model                  Model          Give Model

   Next Gift                                                     Prospecting
                         Gift Pyramid            Donor 360⁰
    Amount                                                        Lookalikes
Access, Relevance, Actual
    Capacity Values
  Picture of Who’s Who, Business Reports
And Your Very Own
            Ellie Mae
                      Berkshire Hathaway
              Leslie Marsden         Wes Marsdte
              Sam Marsden            Bill Gates
              Warren Buffett




                           Buffett



     Corporate Board                      Bill and Melinda
     Joe Smith                            Gates
     Jane Brown
     Jennifer Davis
                                          Foundation
                                          Howard Buffett
                                          Warren Buffett
                                          Charlie
                                          Nate Turner




37
Anecdotal
Prospect Review
       38
Prospect Review
                    What It Is
Confidential conversations with
knowledgeable constituents
Discussion to discover the passions
and interests of prospective donors
Information gathering to prioritize
activities
Summary of all information to
develop donor plans
Validation of donor research

                          39
Prospect Review
        What It Is Not


Not a rating
system
Not intrusive


                40
Prospect Review
           What It Does
Identifies prospects
versus “suspects”
Validates the
financial roadmap
Determines
priorities and
actions
Provides direction
                  41
Prospect Review
      Validating the Goal
$12 Million Objective
                             At least one good
                             prospect for each gift
                             Preferably a 3:1
                             Ratio for the Top 10
                             gifts
                             Cumulative value of 2
                             to 3 times the goal



                        42
Planning & Approach

         43
Planning & Approach
    Using Research and Review


Segment the donor
base
Create portfolios
Develop donor
plans
Measure Results

                44
Planning & Approach
   Segment the Donor Base

   Top 10
   Next 20
   Upper 70
   Remaining
   100
   All the rest

                  45
Planning & Approach
   Segment the Donor Base




             46
Planning & Approach
 Create Portfolios - The Formula




                47
Planning & Approach
Create Portfolios – Who and How Many
          Position        % of Time    Portfolio #
  Director of                   60%      50 - 60
  Development
  Major Gift Officer            100%    75 - 100
  CEO                           30%      20 - 30
  Board Chair                   10%      10 - 15
  Others as appropriate

  Total                                155 - 205


                           48
Planning & Approach
Develop Donor Plans: a Donor-Centric Approach

   Based on research and review
   Match donor passion and
   interest
   Plan activities
   Plan approach
   Determine “ask” amount
   Document the plan
   Ask for the gift


                        49
Planning & Approach
             Plan Activities

                 Qualify




   Fulfill                 Connect




                  Invite




                     50
Alerts for Money in Motion
Be more proactive and respond faster with Alerts…


   Notification of a change in liquidity               Assets

   or financial position
   Monitoring of news for a change in
   a prospect’s business
 NEW Technology                             Income
                                                     Significant   Donation
                                                     Happenings       s
   • Alerts on executive management
     changes (hiring, firing, promotions,
     transfers)
   • Alerts on changes in philanthropic
     activities (large donations, new
     foundation, etc.)                                Activities
Document the Plan




        52
Planning & Approach
        Measure Results

  Retain
  Upgrade
  New

               53
Planning & Approach
                     New Donors/Prospects
                  Creative, targeted list services that get to the heart
                  of your ideal prospect. Search for your best
                  donors/clients and generate a list worthy of
                  attention.


Expand your reach           Build your pipeline         Create targeted lists
with Circle of Friends      with Prospect               with Demographic
Networking                  Generator                   Appends




                                         54
Identify Look-Alikes:
     Prospect Generator
Expand your reach and build your pipeline of prospects…
    Find new prospects that meet
    the profile of your best donors
  • Generate a list of qualified prospects
  • Identify key attributes of your best
    prospects
  • Instantly drill down to get a clearer
    picture of their wealth, affinity and
    giving
   Your Best Donors
  • Looking at the test file
       • 88% matched in Political
         Donations
       • 92% have property
       • 85% connected to Foundation
       • 95% business connections
Planning & Approach
 Upgrades from the Donor Base




              56
Planning & Approach
     Measure Results




            57
This Only a Test

        58
Know Your Donors
                   Take the Test
 I know the characteristics of a prospect
 I understand the value of donor research
 I can interpret information returned from donor screening
 I know what anecdotal prospect review is
 I know what anecdotal prospect review is not
 I can use prospect research and review to validate financial
  goals
 I can use donor research and review to develop donor-
  centric plans
 I know what results to measure
 I will not drown in a sea of opportunity

                             59
60
Is Jed Clampett Hiding in
     Your Database?


                                   &

       © Copyright 2011. The Fundraising Resource Group, LLC. All rights reserved.
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          of webinars and register at:

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Is that Jed Clampett or James Bond Hiding in Your Database?

  • 1. Is that Jed Clampett or James Bond Hiding in Your Database? Daniel Neel & Vicki Claussen March 13, 2012 A Service Of: Sponsored by:
  • 2. Protecting and Preserving the www.cjwconsulting.com Institutional Memories of Nonprofits Since 1993 (866) 598-0430 info@cjwconsulting.com A Service Of: Sponsored by:
  • 3. Affordable collaborative data management in the cloud. A Service Of: Sponsored by:
  • 4. Today’s Speakers Daniel Neel Vicki Claussen President, Director of Partner Relations, The Fundraising Resource Group The WealthEngine Assisting with chat questions: Hosting: April Hunt, Nonprofit Webinars Cheri J Weissman, CJW Consulting & Services, Inc. A Service Of: Sponsored by:
  • 5. Is Jed Clampett Hiding in Your Database? & © Copyright 2011. The Fundraising Resource Group, LLC. All rights reserved.
  • 6. www.thefundraisingresource.com Know Your Donors “Don’t drown in a sea of opportunity.” Doug Sherman Founder and President Immaculate Heart 6 Radio
  • 7. 7
  • 11. or THIS? 11
  • 12. THIS? or THIS? 12
  • 13. Characteristics of a True Prospect Capacity Access Relevance 13
  • 14. Capacity 14
  • 15. Capacity What Would be Helpful to Know Source of wealth Real estate holdings Pension Funds Public investments Liquidity events Philanthropic history Lifestyle Who’s Who Airplane/Yacht The Clampett Mansion 15
  • 16. Capacity Sources Comprehensive Data from 30+ Where Can You Find That Info Personal Business & Philanthropic / Asset & Income Demographics Organizations Giving  Acxiom Household  D&B – Business  Acxiom Household  Federal Election Profiles Profiles Profiles Contributions  Dun & Bradstreet  D&B – State Business  DataQuick Real Estate  State Political  Hoovers Business Registrations  LexisNexis Real Estate Donations Information  GuideStar Directors  Aircraft Registration –  Section 527  Marquis Who’s Who  GuideStar Foundations FAA Organization  Reuter’s Market Guide  Section 527 Political  Boat Owners – Coast Donations  Airmen Certificate – Organizations Guard & State Reg’s  Donations to tax Pilot license  Foundation Trustees  IRS Pension Holders exempt  Physicians Profiles –  Reuter’s Market Guide organizations(IRS AMA  SEC – Insider Stock Section 501 (C)(3))  SSA Master Death (WealthID) Index  Do Not Mail Registry
  • 17. Capacity Results and Sources of Wealth Ratings P2G score 1-0 ECG $23,467,890 Annual Gift Range $50K- 100K 17
  • 18. Capacity What You Need to Know An Estimate of what they could give if properly inspired. Next step determine who can help you answer “could they be properly inspired”. 18
  • 19. Access 19
  • 20. Access What Would be Helpful to Know Relationship to your organization’s inner circle Personal connections Business/Foundation connections 20
  • 21. Access Where You Can Get the Information Guidestar Reports Business Data Bases Hoover’s D&B Market Guide Personal connections Links to your Inner Circle Social Activity 21
  • 22. Find Access: Circle of Friends Marsden Family Foundation Who can open the Leslie Marsden Jean Harding door… Sam Marsden Wes Marsden Identify connections Link to your Inner Circle Easily track who knows who Create an invitation list to a Bosley block party or who should sit at the table for 8 Corporate Board Hospital Board Joe Smith Sarah Manson Jane Brown Charlie Jennifer Davis Nate Turner
  • 23. Find Access: Circle of Friends Who can open the door… Circle of Friends Dun & Bradstreet Company Name Title Oracle Cable Inc. Coulson, Charles Principal Oracle Corporation Catz, Safra A President Daley, Dorian Sr. Vice President-Gen Counsel-Secretary Epstein, Jeff Chief Financial Officer Henley, Jeffrey O Chairman Of The Board Hurd, Mark V Co-President Phillips, Charles E Chief Financial Officer Quinlivan, Mark Chief Operating Officer Wagner, Jan President Oracle Systems Corporation Catz, Safra A Chief Financial Officer Phillips, Charles President Oracle USA Inc. Catz, Safra A Chief Financial Officer Conway, Craig Principal Jordan, Ann Philliips, Charles Co-President
  • 24. Access What You Need to Know Who can open the door? How do they want to be approached? What would most appeal to them? Charlie 24
  • 25. Relevance 25
  • 26. Relevance What Would be Helpful to Know Reasons for giving Propensity to give Frequency of giving Similar organizations supported Connection to your organization 26
  • 27. Relevance How You Can Get that Information Other Charitable Giving Crowd-sourcing Perusing Annual Reports/ Website Political giving Model Likelihood to Give RFM Recency Frequency Amount of largest or total gifts Ask 27
  • 28. Relevance Putting Capacity and Relevance Together 28
  • 29. Relevance What You Need to Know What is their passion? Why you? 29
  • 30. The Value of Research 30
  • 31. Finding Capacity, Access and Relevance Details Who are the best donors and prospects? Analytics allows you to draw conclusions and make informed decisions. What can be learned about these people? In-depth, contextual information to better understand each prospects. How to find more prospects just like them? Leading tools to build a prospect pipeline and thoughtfully expand organizations reach. What strategies should be use to reach them? Customized insight and advice to develop and execute your fundraising strategy with precision, monitor it’s progress and measure it’s success. Fully integrated. Scalable. Best in class. Your results are ready.
  • 32. Analytics: Provides Capacity, Relevance Access Transformational insight on donors and prospects so you can build effective fundraising programs Identify donors Segment and Use Data to Custom models with the best prioritize clients drive cultivation to predict giving ability & database and/or strategy for and determine propensity to prospect lists each of your the right ask give donor/prospect pools
  • 33. Wealth Appends to Identify the Right Targets Segment and target donors for every fundraising campaign… Available with FindWealth 8 So You Can… Capacity Wealth Insight Scores  Extract More Value  Propensity to Give (P2G™)  Analyze Data Faster  Total Assets  Net Worth  Fundraise More Cost  Liquidity Effectively  Annual Donations Estimate  Enjoy Greater Flexibility  Make More Informed Wealth Attribute Scores Decisions  Estimated Giving Capacity  RFM  Planned Giving—Bequest, Annuity, Trust  Influence  Inclination: Giving  Inclination: Affiliation  Estimated Income
  • 34. Propensity to Give (P2G) Score Quickly Defines Capacity and Relevance P2G successfully predicts 80% of major donors so 75% - 85% of your you can spend less time validating data total giving typically comes from donors in the P2G-1 & P2G-2 P2G looks at: 30% - 35% scoring categories 5% - 10% the predictive value of data sources 45% - 50% the quality of match to those sources 15% - 25% the estimated giving capacity 10% - 15% < 5% 25% - 35% < 1% 40% - 45% 25% - 30%
  • 35. Custom Analytics to find out who looks most like the Your Clampetts Segment and rank order constituent base Find new prospects that mirror the best donors Identify new prospects with connections to the donor base Develop strategies across the fundraising lifecycle Apply data-driven strategy to all of your fundraising efforts Planned Giving Annual Fund Likelihood to Major Gift Model Model Model Give Model Next Gift Prospecting Gift Pyramid Donor 360⁰ Amount Lookalikes
  • 36. Access, Relevance, Actual Capacity Values Picture of Who’s Who, Business Reports
  • 37. And Your Very Own Ellie Mae Berkshire Hathaway Leslie Marsden Wes Marsdte Sam Marsden Bill Gates Warren Buffett Buffett Corporate Board Bill and Melinda Joe Smith Gates Jane Brown Jennifer Davis Foundation Howard Buffett Warren Buffett Charlie Nate Turner 37
  • 39. Prospect Review What It Is Confidential conversations with knowledgeable constituents Discussion to discover the passions and interests of prospective donors Information gathering to prioritize activities Summary of all information to develop donor plans Validation of donor research 39
  • 40. Prospect Review What It Is Not Not a rating system Not intrusive 40
  • 41. Prospect Review What It Does Identifies prospects versus “suspects” Validates the financial roadmap Determines priorities and actions Provides direction 41
  • 42. Prospect Review Validating the Goal $12 Million Objective At least one good prospect for each gift Preferably a 3:1 Ratio for the Top 10 gifts Cumulative value of 2 to 3 times the goal 42
  • 44. Planning & Approach Using Research and Review Segment the donor base Create portfolios Develop donor plans Measure Results 44
  • 45. Planning & Approach Segment the Donor Base Top 10 Next 20 Upper 70 Remaining 100 All the rest 45
  • 46. Planning & Approach Segment the Donor Base 46
  • 47. Planning & Approach Create Portfolios - The Formula 47
  • 48. Planning & Approach Create Portfolios – Who and How Many Position % of Time Portfolio # Director of 60% 50 - 60 Development Major Gift Officer 100% 75 - 100 CEO 30% 20 - 30 Board Chair 10% 10 - 15 Others as appropriate Total 155 - 205 48
  • 49. Planning & Approach Develop Donor Plans: a Donor-Centric Approach Based on research and review Match donor passion and interest Plan activities Plan approach Determine “ask” amount Document the plan Ask for the gift 49
  • 50. Planning & Approach Plan Activities Qualify Fulfill Connect Invite 50
  • 51. Alerts for Money in Motion Be more proactive and respond faster with Alerts… Notification of a change in liquidity Assets or financial position Monitoring of news for a change in a prospect’s business NEW Technology Income Significant Donation Happenings s • Alerts on executive management changes (hiring, firing, promotions, transfers) • Alerts on changes in philanthropic activities (large donations, new foundation, etc.) Activities
  • 53. Planning & Approach Measure Results Retain Upgrade New 53
  • 54. Planning & Approach New Donors/Prospects Creative, targeted list services that get to the heart of your ideal prospect. Search for your best donors/clients and generate a list worthy of attention. Expand your reach Build your pipeline Create targeted lists with Circle of Friends with Prospect with Demographic Networking Generator Appends 54
  • 55. Identify Look-Alikes: Prospect Generator Expand your reach and build your pipeline of prospects… Find new prospects that meet the profile of your best donors • Generate a list of qualified prospects • Identify key attributes of your best prospects • Instantly drill down to get a clearer picture of their wealth, affinity and giving Your Best Donors • Looking at the test file • 88% matched in Political Donations • 92% have property • 85% connected to Foundation • 95% business connections
  • 56. Planning & Approach Upgrades from the Donor Base 56
  • 57. Planning & Approach Measure Results 57
  • 58. This Only a Test 58
  • 59. Know Your Donors Take the Test  I know the characteristics of a prospect  I understand the value of donor research  I can interpret information returned from donor screening  I know what anecdotal prospect review is  I know what anecdotal prospect review is not  I can use prospect research and review to validate financial goals  I can use donor research and review to develop donor- centric plans  I know what results to measure  I will not drown in a sea of opportunity 59
  • 60. 60
  • 61. Is Jed Clampett Hiding in Your Database? & © Copyright 2011. The Fundraising Resource Group, LLC. All rights reserved.
  • 62. Find listings for our current season of webinars and register at: NonprofitWebinars.com A Service Of: Sponsored by: