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How to Get Out of the Muck and
    Back Into Your Mission
            Kirsten Bullock
               May 9, 2012


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INTEGRATED PLANNING
            Advising nonprofits in:        www.synthesispartnership.com
            • Strategy
            • Planning                                    (617) 969-1881
            • Organizational Development   info@synthesispartnership.com


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Affordable collaborative data
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Today’s Speaker




                                 Kirsten Bullock
                                   Nonprofit Coach,
                                 Bullock Consulting Inc.
Assisting with chat questions:                                                     Hosting:
April Hunt, Nonprofit Webinars                             Sam Frank, Synthesis Partnership

A Service
   Of:                                               Sponsored by:
Out of the Muck –
and Back Into Your
      Mission

         Presented by:
Kirsten M. Bullock CFRE, MBA
Overview
• Expectations
• Change Management
• Business Life Cycle
• Understanding People
• Motivating Others
Studies Report:
Danes are the Happiest People

 2007 / 2009 / 2012 UN Happiness Study
EXPECTATIONS
BUSINESS LIFE CYCLE
Business Life Cycle
I. Existence
II. Survival
III. Success
    – Disengagement
    – Growth
IV. Take-Off
V. Resource Maturity
Stage I - Existence

• Management Style: Direct supervision
• Formal Systems: Minimal to nonexistent
• Major Strategy: Existence
Stage II: Survival

• Management Style: Supervised supervision
• Formal Systems: Minimal
• Major Strategy: Survival
Stage III: Success
Disengagement                    Growth

• Management Style: Functional   • Functional
• Formal Systems: Basic          • Developing
• Major Strategy: Maintain       • Get resources for growth
  profitable status quo
Stage IV: Take Off

• Management Style: Divisional
• Formal Systems: Maturing
• Major Strategy: Growth
Stage V: Resource Maturity

• Management Style: Line and staff
• Formal Systems: Extensive
• Major Strategy: Return on investment
Business Life Cycle
I. Existence (existence)
II. Survival (survival)
III. Success
    – Disengagement (maintain status quo)
    – Growth (get resources for growth)
IV. Take-Off (growth)
V. Resource Maturity (return on investment)
COMMUNICATION STYLES
1928, Emotions of Normal People, William Moulton Marston.
D - Dominance
• Motivated to solve problems and get
  immediate results.
• Tends to question the status quo.
• Prefers direct answers, varied activities, and
  independence.
I - Influence
• Motivated to persuade and influence others.
• Tends to be open and verbalizes thoughts
  and feelings.
• Prefers working with people rather than
  alone.
S - Steadiness
• Motivated to create a stable, organized
  environment.
• Tends to be patient and a good listener.
• Prefers participating in a group rather than
  directing it and listening more than talking.
C - Conscientiousness
• Motivated to achieve high personal
  standards
• Tends to be diplomatic and carefully weighs
  pros and cons.
• Prefers environments with clearly defined
  expectations.
Motivations
• D – solve problems and get immediate
  results
• I – persuade and influence others
• S – create a stable, organized environment
• C – achieve high personal standards
Motivating Others

• Expand Vision

• Write Your Story

• Get the Word Out
Ladder of Engagement
High Engagement
  Recruit friends/family
  Upgrade monthly donation
  Signup for monthly giving
  Renew single donation
  Make single donation
  Make a phone call
  Write a letter
  Attend a "real world" event
  Sign petition
  Viral / Tell a friend
  Send an e-postcard
  Subscribe to e-Alerts / Issue Alerts
  Subscribe to eNewsletter
  Visit website
Low Engagement                           Source: http://groundwire.org
Let’s stay in touch

 Kirsten M. Bullock, MBA, CFRE
    GrowingYourDonors.com
kirsten@GrowingYourDonors.com
          502.708.1020
Find listings for our current season
          of webinars and register at:

            NonprofitWebinars.com


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How to Get Out of the Muck and Back Into Your Mission

  • 1. How to Get Out of the Muck and Back Into Your Mission Kirsten Bullock May 9, 2012 A Service Of: Sponsored by:
  • 2. INTEGRATED PLANNING Advising nonprofits in: www.synthesispartnership.com • Strategy • Planning (617) 969-1881 • Organizational Development info@synthesispartnership.com A Service Of: Sponsored by:
  • 3. Affordable collaborative data management in the cloud. A Service Of: Sponsored by:
  • 4. Today’s Speaker Kirsten Bullock Nonprofit Coach, Bullock Consulting Inc. Assisting with chat questions: Hosting: April Hunt, Nonprofit Webinars Sam Frank, Synthesis Partnership A Service Of: Sponsored by:
  • 5. Out of the Muck – and Back Into Your Mission Presented by: Kirsten M. Bullock CFRE, MBA
  • 6. Overview • Expectations • Change Management • Business Life Cycle • Understanding People • Motivating Others
  • 7. Studies Report: Danes are the Happiest People 2007 / 2009 / 2012 UN Happiness Study
  • 9.
  • 11. Business Life Cycle I. Existence II. Survival III. Success – Disengagement – Growth IV. Take-Off V. Resource Maturity
  • 12. Stage I - Existence • Management Style: Direct supervision • Formal Systems: Minimal to nonexistent • Major Strategy: Existence
  • 13. Stage II: Survival • Management Style: Supervised supervision • Formal Systems: Minimal • Major Strategy: Survival
  • 14. Stage III: Success Disengagement Growth • Management Style: Functional • Functional • Formal Systems: Basic • Developing • Major Strategy: Maintain • Get resources for growth profitable status quo
  • 15. Stage IV: Take Off • Management Style: Divisional • Formal Systems: Maturing • Major Strategy: Growth
  • 16. Stage V: Resource Maturity • Management Style: Line and staff • Formal Systems: Extensive • Major Strategy: Return on investment
  • 17. Business Life Cycle I. Existence (existence) II. Survival (survival) III. Success – Disengagement (maintain status quo) – Growth (get resources for growth) IV. Take-Off (growth) V. Resource Maturity (return on investment)
  • 19. 1928, Emotions of Normal People, William Moulton Marston.
  • 20. D - Dominance • Motivated to solve problems and get immediate results. • Tends to question the status quo. • Prefers direct answers, varied activities, and independence.
  • 21. I - Influence • Motivated to persuade and influence others. • Tends to be open and verbalizes thoughts and feelings. • Prefers working with people rather than alone.
  • 22. S - Steadiness • Motivated to create a stable, organized environment. • Tends to be patient and a good listener. • Prefers participating in a group rather than directing it and listening more than talking.
  • 23. C - Conscientiousness • Motivated to achieve high personal standards • Tends to be diplomatic and carefully weighs pros and cons. • Prefers environments with clearly defined expectations.
  • 24. Motivations • D – solve problems and get immediate results • I – persuade and influence others • S – create a stable, organized environment • C – achieve high personal standards
  • 25. Motivating Others • Expand Vision • Write Your Story • Get the Word Out
  • 26. Ladder of Engagement High Engagement Recruit friends/family Upgrade monthly donation Signup for monthly giving Renew single donation Make single donation Make a phone call Write a letter Attend a "real world" event Sign petition Viral / Tell a friend Send an e-postcard Subscribe to e-Alerts / Issue Alerts Subscribe to eNewsletter Visit website Low Engagement Source: http://groundwire.org
  • 27. Let’s stay in touch Kirsten M. Bullock, MBA, CFRE GrowingYourDonors.com kirsten@GrowingYourDonors.com 502.708.1020
  • 28. Find listings for our current season of webinars and register at: NonprofitWebinars.com A Service Of: Sponsored by: