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Has Social Media Fundraising Finally Arrived?

                 Debra Askanase




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Today’s Speaker




                                       Debra Askanase
                                 Founder and Engagement Strategist,
                                      Community Organizer 2.0

Assisting with chat questions:                                                                Hosting:
April Hunt, Nonprofit Webinars                                        Sam Frank, Synthesis Partnership

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Has social media
fundraising finally
arrived?



Nonprofit Webinars
August 17, 2011
                      http://www.flickr.com/photos/51352360@N00/4327438430/
Debra Askanase, MBA
Former executive director,
business consultant,
program manager,
community organizer.



Community Organizer 2.0
Strategic social media
engagement for nonprofit
organizations.
Has social media fundraising finally
              arrived?
Not…completely.

But SOCIAL has arrived.

ONLINE GIVING has arrived.


And the key to all successful online
fundraising…
             is ENGAGEMENT
                          http://www.flickr.com/photos/51352360@N00/4327438430/
The rise in online giving

Annual US giving: $300 billion

Online US giving: 5% to 7% of $300b

Online giving growth rates 2009 - 2010:
+ 35% in 2010 (Blackbaud)
+ 40% in 2010 (Convio)
+ 24% in 2010 (Network for Good)
+ 27% in 2010 (FirstGiving peer to peer)

                                        http://www.blackbaud.com/bb/online/fundraising.aspx
           http://philanthropyblog.bwf.com/2011/03/convio-reports-on-growth-of-online.htmlt
                                              http://www.onlinegivingstudy.org/quarterlyindex
The future is here, and it’s social




        http://www.flickr.com/photos/72098626@N00/3088582622/
Giving is here, and it’s social




            http://www.flickr.com/photos/60364452@N00/4303541664/
There is nothing social about this button
Donate Button for websites

Personal Fundraising through donation portals

              Generalized online donation portals

                             ✪   Donate via social networks

                                          Donate using mobile
                                          phone/SMS
Abbreviated                                     Cross-platform
History of Online                               donation portability
Donations
                                                Project-based
                                                website donations

Pre-2000              2005              2009             2011
Fundraising using social networks




     *2011 Nonprofit Social Network Benchmark Report



                                     www.NonprofitSocialNetworkSurvey.com
Japan tsunami
                    and earthquake
                    March 11, 2011




                    Social giving still
                    growing




http://www.onlinegivingstudy.org./quarterlyindex
Social giving trends




Source: http://www.afpnet.org/Audiences/ReportsResearchDetail.cfm?ItemNumber=4623
Social media fundraising:
          some working definitions


Leverages the social web: social network
sharing

Relies on or lives exclusively inside a social
network or social media: entirely utilizes the
social web or a social network to raise money


Innately utilizing the platform for donations
is as close to a native use as you can find…now
Successful social network fundraising




                                               Move to
                                                         Action
                             Creates
                                       Trust
 Social Media




                Engage
                 Designing
                engagement
                 -oriented
                  actions
Leveraging the social web: social network
                 sharing




            http://www.flickr.com/photos/ansik/4425771596/lightbox/
Leveraging the social web
                             EMAIL


TWITTER
followers

               DONOR                 WEBSITE




  OTHER
  SOCIAL            FACE
NETWORKS            BOOK
                   friends
social proof
Fundraisers have to love you enough to
                share


                           I’m raising money
                               for cancer
                                research


            Your ‘stache
             is going to
              be scary!    Check out my
                           donation page
                             and cool
                            mustache!
$30,000 raised by engaged followers
There are a lot of online fundraising
platforms that leverage social networks
SXSW4Japan raised $125,683




                                           Socializing and sharing
                                           comments
Site powered by CauseVox
Social media sharing = donations




http://www.netwitsthinktank.com/friends-asking-friends/the-power-of-social-fundraising-and-friends-asking-friends-
                                                                                                  infographic.htm
Increase donations by 40% by leveraging
             social media
Tweetathon:                                USA for UNHCR
  • 258 people/1,524 tweets with #bluekey
  • 169% increase in web traffic
                                             #bluekey Tweetathon
  • led to >50% of key purchases that week




Used with permission from USA for UNHCR
Facebook sharing case study: FirstGiving
              Nov. 8 – Dec. 5
    11,233 shares from FG to Facebook via Gigya social
       sharing tool
    55,335 visitors returned as a result of a share
               = 5:1 ratio of share:returning visitor!
    3,416 returning visitors made a donation
    295 people created fundraising pages

                                                                        Value of a FirstGiving
                                                                        share to Facebook?
                                                                        $10.87
                                                                        *Value of a site visitor overall? $4.07
http://www.flickr.com/photos/pixelcore/1929817712/sizes/m/in/photostream/
Leveraging social networks is definitely
               arriving
Online giving is growing

There is a growing
online giving culture

You need your own social
media presence first
Great for leveraging your base, and they will
leverage their friends using social media
                           http://www.flickr.com/photos/51352360@N00/4327438430/
Giving that relies on or lives exclusively
         inside the social web




         http://www.flickr.com/photos/81464596@N00/4520062507/
Facebook applications that mimic
      fundraising appeals




Facebook apps are propagated entirely through Facebook
www.eternalhora.com
Jumo: not very successful
Causes: $35M for 27,000 nonprofits
Causes
Causes
Facebook virtual gifts
Widgets on MySpace
Google donations on YouTube
Giving that lives on a platform is growing


 Not growing as quickly

 Facebook giving slowly
 growing



 Great to use if you have a large, engaged online
        fan base within a social platform

                          http://www.flickr.com/photos/51352360@N00/4327438430/
What if someone could donate just by innately
            using social media?




             http://www.flickr.com/photos/79471640@N00/485201047/
What if you could donate by…

Posting a comment on a blog?

Liking a Facebook
comment or tagging an
image?

Recommending someone on
Linkedin?

   This is the future of social media giving
                        http://www.flickr.com/photos/51352360@N00/4327438430/
Help Attack
Retweeting to give




*note: Twitpay now also offers “retweet to buy” for commercial
transactions, and the sister RT2Give site is closed
Givey.co.uk
Not fundraising, but native social media use
Facebook Credits?


-   30% of any transaction goes to Facebook
-   Most commonly used to buy games
-   Has the potential to be used for donations
-   Now a subsidiary of Facebook payments subsidiary (as of
    March 21, 2011)




           For more on Facebook Payments: http://venturebeat.com/2011/03/21/facebook-
                                                            payments/?source=facebook
The Holy Grail: online giving = seamless part of
         social network conversation
Innately utilizing platforms for giving is
            completely new
So seamless it could become
very big in online giving

User adoption with
new giving method a
barrier

Experiment! Use this in conjunction with a time-
limited campaign. Build in fundraiser education.

                        http://www.flickr.com/photos/51352360@N00/4327438430/
Social media fundraising:
       which is the best fit for you?

Leverages the social web: social network sharing. All
nonprofits can utilize this type of social media
fundraising

Relies on or lives exclusively inside a social network
or social media: entirely utilizes the social web or a social
network to raise money. Need large number of engaged
fans on network


Innately utilizing the platform for donations is as
close to a native use as you can find. Experiment! Use
during a campaign. Need fans on Facebook and Twitter
Social media fundraising:
    a few good practices for success

Socialize your donate button


Socialize giving from your site and campaign website with
social proof and social sharing


Choose the right social media fundraising method based on
where your supporters are, and how engaged they are


Have an engaged social media presence organizationally to
supercharge fans: it’s all about leveraging fans
“Social media does not
 raise money, people
     raise money”

     -Holly Ross,
NTEN Executive Director


      http://www.nten.org/blog/2009/07/06/three-lessons-social-media-fundraising
Debra Askanase
         Engagement Strategist

      debra@communityorganizer20.com
              Twitter: @askdebra
Linkedin: www.linkedin.com/in/debraaskanase
    Slideshare: www.slideshare.net/debask
     Google Plus: http://gplus.to/askdebra
Find listings for our current season
          of webinars and register at:

            NonprofitWebinars.com


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Has Social Media Fundraising Finally Arrived?

  • 1. Has Social Media Fundraising Finally Arrived? Debra Askanase A Service Of: Sponsored by:
  • 2. Affordable collaborative data management in the cloud. A Service Of: Sponsored by:
  • 3. Today’s Speaker Debra Askanase Founder and Engagement Strategist, Community Organizer 2.0 Assisting with chat questions: Hosting: April Hunt, Nonprofit Webinars Sam Frank, Synthesis Partnership A Service Of: Sponsored by:
  • 4. Has social media fundraising finally arrived? Nonprofit Webinars August 17, 2011 http://www.flickr.com/photos/51352360@N00/4327438430/
  • 5. Debra Askanase, MBA Former executive director, business consultant, program manager, community organizer. Community Organizer 2.0 Strategic social media engagement for nonprofit organizations.
  • 6. Has social media fundraising finally arrived? Not…completely. But SOCIAL has arrived. ONLINE GIVING has arrived. And the key to all successful online fundraising… is ENGAGEMENT http://www.flickr.com/photos/51352360@N00/4327438430/
  • 7. The rise in online giving Annual US giving: $300 billion Online US giving: 5% to 7% of $300b Online giving growth rates 2009 - 2010: + 35% in 2010 (Blackbaud) + 40% in 2010 (Convio) + 24% in 2010 (Network for Good) + 27% in 2010 (FirstGiving peer to peer) http://www.blackbaud.com/bb/online/fundraising.aspx http://philanthropyblog.bwf.com/2011/03/convio-reports-on-growth-of-online.htmlt http://www.onlinegivingstudy.org/quarterlyindex
  • 8. The future is here, and it’s social http://www.flickr.com/photos/72098626@N00/3088582622/
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  • 12. Giving is here, and it’s social http://www.flickr.com/photos/60364452@N00/4303541664/
  • 13. There is nothing social about this button
  • 14. Donate Button for websites Personal Fundraising through donation portals Generalized online donation portals ✪ Donate via social networks Donate using mobile phone/SMS Abbreviated Cross-platform History of Online donation portability Donations Project-based website donations Pre-2000 2005 2009 2011
  • 15. Fundraising using social networks *2011 Nonprofit Social Network Benchmark Report www.NonprofitSocialNetworkSurvey.com
  • 16. Japan tsunami and earthquake March 11, 2011 Social giving still growing http://www.onlinegivingstudy.org./quarterlyindex
  • 17. Social giving trends Source: http://www.afpnet.org/Audiences/ReportsResearchDetail.cfm?ItemNumber=4623
  • 18. Social media fundraising: some working definitions Leverages the social web: social network sharing Relies on or lives exclusively inside a social network or social media: entirely utilizes the social web or a social network to raise money Innately utilizing the platform for donations is as close to a native use as you can find…now
  • 19. Successful social network fundraising Move to Action Creates Trust Social Media Engage Designing engagement -oriented actions
  • 20. Leveraging the social web: social network sharing http://www.flickr.com/photos/ansik/4425771596/lightbox/
  • 21. Leveraging the social web EMAIL TWITTER followers DONOR WEBSITE OTHER SOCIAL FACE NETWORKS BOOK friends
  • 23. Fundraisers have to love you enough to share I’m raising money for cancer research Your ‘stache is going to be scary! Check out my donation page and cool mustache!
  • 24. $30,000 raised by engaged followers
  • 25. There are a lot of online fundraising platforms that leverage social networks
  • 26. SXSW4Japan raised $125,683 Socializing and sharing comments Site powered by CauseVox
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  • 28. Social media sharing = donations http://www.netwitsthinktank.com/friends-asking-friends/the-power-of-social-fundraising-and-friends-asking-friends- infographic.htm
  • 29. Increase donations by 40% by leveraging social media
  • 30. Tweetathon: USA for UNHCR • 258 people/1,524 tweets with #bluekey • 169% increase in web traffic #bluekey Tweetathon • led to >50% of key purchases that week Used with permission from USA for UNHCR
  • 31. Facebook sharing case study: FirstGiving Nov. 8 – Dec. 5 11,233 shares from FG to Facebook via Gigya social sharing tool 55,335 visitors returned as a result of a share = 5:1 ratio of share:returning visitor! 3,416 returning visitors made a donation 295 people created fundraising pages Value of a FirstGiving share to Facebook? $10.87 *Value of a site visitor overall? $4.07 http://www.flickr.com/photos/pixelcore/1929817712/sizes/m/in/photostream/
  • 32. Leveraging social networks is definitely arriving Online giving is growing There is a growing online giving culture You need your own social media presence first Great for leveraging your base, and they will leverage their friends using social media http://www.flickr.com/photos/51352360@N00/4327438430/
  • 33. Giving that relies on or lives exclusively inside the social web http://www.flickr.com/photos/81464596@N00/4520062507/
  • 34. Facebook applications that mimic fundraising appeals Facebook apps are propagated entirely through Facebook
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  • 37. Jumo: not very successful
  • 38. Causes: $35M for 27,000 nonprofits
  • 44. Giving that lives on a platform is growing Not growing as quickly Facebook giving slowly growing Great to use if you have a large, engaged online fan base within a social platform http://www.flickr.com/photos/51352360@N00/4327438430/
  • 45. What if someone could donate just by innately using social media? http://www.flickr.com/photos/79471640@N00/485201047/
  • 46. What if you could donate by… Posting a comment on a blog? Liking a Facebook comment or tagging an image? Recommending someone on Linkedin? This is the future of social media giving http://www.flickr.com/photos/51352360@N00/4327438430/
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  • 50. Retweeting to give *note: Twitpay now also offers “retweet to buy” for commercial transactions, and the sister RT2Give site is closed
  • 52. Not fundraising, but native social media use
  • 53. Facebook Credits? - 30% of any transaction goes to Facebook - Most commonly used to buy games - Has the potential to be used for donations - Now a subsidiary of Facebook payments subsidiary (as of March 21, 2011) For more on Facebook Payments: http://venturebeat.com/2011/03/21/facebook- payments/?source=facebook
  • 54. The Holy Grail: online giving = seamless part of social network conversation
  • 55. Innately utilizing platforms for giving is completely new So seamless it could become very big in online giving User adoption with new giving method a barrier Experiment! Use this in conjunction with a time- limited campaign. Build in fundraiser education. http://www.flickr.com/photos/51352360@N00/4327438430/
  • 56. Social media fundraising: which is the best fit for you? Leverages the social web: social network sharing. All nonprofits can utilize this type of social media fundraising Relies on or lives exclusively inside a social network or social media: entirely utilizes the social web or a social network to raise money. Need large number of engaged fans on network Innately utilizing the platform for donations is as close to a native use as you can find. Experiment! Use during a campaign. Need fans on Facebook and Twitter
  • 57. Social media fundraising: a few good practices for success Socialize your donate button Socialize giving from your site and campaign website with social proof and social sharing Choose the right social media fundraising method based on where your supporters are, and how engaged they are Have an engaged social media presence organizationally to supercharge fans: it’s all about leveraging fans
  • 58. “Social media does not raise money, people raise money” -Holly Ross, NTEN Executive Director http://www.nten.org/blog/2009/07/06/three-lessons-social-media-fundraising
  • 59. Debra Askanase Engagement Strategist debra@communityorganizer20.com Twitter: @askdebra Linkedin: www.linkedin.com/in/debraaskanase Slideshare: www.slideshare.net/debask Google Plus: http://gplus.to/askdebra
  • 60. Find listings for our current season of webinars and register at: NonprofitWebinars.com A Service Of: Sponsored by: