Want some great reasons for your charity to take any and all non-cash donations? Wonder why other charities seem to increase their fundraising in good years and bad years, quickly build up their endowments, have the resources they need? Well, find out in the webinar. Here’s the real story:
This is personal. Russ’s wife was diagnosed with a rare terminal disease some years ago. She owes her life to the extraordinary work of the charity that supports her illness. That charity has had the resources to provide so much because it takes advantage of almost anything a generous donor wants to contribute.
That got Russ to thinking: What if the charity had not taken those donations? Would his wife and other needy people still be alive? Would she be doing as well as she is doing? Why are charities leaving so much money on the table? If 90% of the wealth is not cash, why shouldn't charities be thinking out of the (cash) box? What would it do for the world if all charities took advantage of the 90% of wealth that donors want to contribute?
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
Show Me the Money: Fundraising That Taps into The 90% of All Wealth That Is Not Cash
1. Show Me the Money:
Fundraising That Taps into The 90%
of All Wealth That Is Not Cash
Russ Mack
January 22, 2013
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Of: Sponsored by:
2. Protecting and Preserving the www.cjwconsulting.com
Institutional Memories of
Nonprofits Since 1993 (866) 598-0430
info@cjwconsulting.com
A Service
Of: Sponsored by:
4. Today’s Speaker
Russ Mack
Executive Director
Leave No Donation Behind
Assisting with chat questions: Hosting:
Jamie Maloney, Nonprofit Webinars Cheri J Weissman, CJW Consulting & Services, Inc.
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5. Your charity ________
The why
Show Me The Money!
Fundraising That Taps Into The 90%
Of All Wealth That Is Not Cash
The how (our charity)
Leave No Donation Behind, a charity supporting charities 5
6. Your charity could make good use of more resources!
Today's purpose & deliverables
• A case for your charity taking any and all non-
cash donations
– You are serving your donors
– It's where the money is
– Your mission needs it
• Some simple steps that can put you in
position to tap into non-cash donations
immediately
• Invitation to a boot camp
Leave No Donation Behind, a charity
6
supporting charities
7. Takeaways
A simple 3-step process any charity can use to open
themselves up to significant non-cash donations . . .
almost instantly
A powerful incentive – we are just starting to see the
greatest transfer of wealth the world has ever seen, as
baby boomers age (and guess what they have most of?)
Perhaps the most powerful reason for taking non-cash
donations – you are helping your donors
A charity’s (free) offer to help any charity take non-cash
donations: tools, resources, phone support
A Donate Rescue program that will take a charity’s
discards and turn them into contributions (also free, and
done by a charity)
Leave No Donation Behind, a charity
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supporting charities
8. This is personal
• Diagnosed with a terminal disease
• Rare and hard to diagnose
• Owes her life to a charity
• Started by 4 patients with $800
• The charity does it all…and well:
patient support, advocacy, research,
medical education
• They can afford to do it all . . . because they
take it all, basically any contribution
What if the charity had not taken non-cash donations?
Board Meeting Dec 2012 8
9. Cheat sheet
Show Me the Money!
(Turning non-cash contributions into in-kind contributions, resources, cash)
You can’t fail…with help!
1. Education and information
Be able to take it all…in 3 steps:
– Access to experts
– Resources
1. Commit
– Forms, templates, checklists – Do it right (by the rules)
2. Coaching and consulting – Get the best help and
– Problem-solving expertise
3. Donation Rescue Program 2. Change
– The option for when you are about to give up – Eliminate limitations
– Get resources and cash from your donation – Assign Donor Stewart
discards – Develop policies and
Help from another charity processes
o Leave No Donation Behind 3. Communicate
o Russ Mack, Executive Director – Within organization
o 248 760-2360
– Community
o RussMack@LeaveNoDonationBehind.org
– World at large
o www.LeaveNoDonationBehind.orgsupporting Behind, a charity
Leave No Donation
(in progress)
charities
9
10. Are we
there yet?
Leave No Donation Behind, a charity
10
supporting charities
11. New resources for your charity . . .
Starting now!
I. Why. Why. Why.
– The opportunity
– The even bigger opportunity (crazy, really)
II. How . . . The Basics (your “get started now”
package)
– Commit
– Change
– Communicate
III. Confidence that you can do it all . . . now
– Support available
– The “cost” of that free support
Leave No Donation Behind, a charity
11
supporting charities
12. Tired of
chasing
cash?
Leave No Donation Behind, a charity
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supporting charities
13. These a. $50,000 life insurance policy
b. $400,000 yacht
donations c. $30,000 vehicle
look d. $500,000 appreciated stock
familiar? e. $20,000 antique German shotgun
f. $300,000 house
g. $50,000 in Kruggerands
h. $20,000 stamp collection
i. $500,000 bequest
j. $10,000 cash
Leave No Donation Behind, a charity
13
supporting charities
14. These a. $50,000 life insurance policy
b. $400,000 yacht
donations c. $30,000 vehicle
look d. $500,000 appreciated stock
familiar? e. $20,000 antique German shotgun
f. $300,000 house
g. $50,000 in Kruggerands
h. $20,000 stamp collection
i. $500,000 bequest
j. $10,000 cash
Leave No Donation Behind, a charity
14
supporting charities
15. All sorts of non-cash donations available
Financial instruments:
• Securities
Property: Real property: • Retirement plan
• Cars assets
Residential homes
• Boats • Patents
• Planes Rental properties – • Savings bonds
• Jewelry from single family • Closely held stock
• Frequent homes to apartments • Gas & mineral
flier interests
mileage Commercial properties
of any sort • Life insurance
• Farm
equipment • Life insurance death
Vacant land, such as
• Gold & benefits
silver
recreational acreage,
• Livestock home site lots
• Etc. Time shares
Leave No Donation Behind, a charity
15
supporting charities
16. Real estate misunderstood
Easy
Great signs:
Single family residence
Free and clear
“Buyer in the wings”
Strong, fast local market (can sell fast)
Property in perfect condition
Warning signals:
Donor is very cooperative, able to
Liens on property
help
Multiple owners
Possible environmental issues
Maybe legal or title issues
Market for property is not good
Property needs improvement
Donor is not in a position to be
much help
supporting charities Challenging
Leave No Donation Behind, a charity
16
17. “The largest
transfer of
wealth. . .”
• Estimated $41 trillion
(steady number)
• $6 billion (or more)
expected for charities
• From WWII gen &
baby boomers
• Big effects: women
more important,
more vs. fewer
charities, etc.
Ahead of the curve?
Leave No Donation Behind, a charity
17
supporting charities
18. • A church in Chicago was offered $50,000 in
Kruggerands. Church secretary didn’t take
message, thought they were German coins.
• A prominent nationally-recognized academy
for the learning disabled in Michigan was
Money left on
offered a $20,000 antique German shotgun.
But a gun didn’t seem appropriate for the
the table
silent auction. Plus, a gun and a school --
academy didn’t want the association.
• Condo’s are often routinely turned down by
Habitat affiliates because of charter, or the
ongoing costs of association dues
• 26 foot motor homes, corn silos, construction
bulldozers . . . they can be very valuable . . .
But these often sit or get passed over . . .
because no one seems to know what to do
with them
• Very few charities will take a real estate
property that has money owing or needs fix-
ups to make it sellable . . . But there is at least
one charity that can partner to get this done .
. .and the affiliate still gets Leave No Donation Behind, a charity
money from the
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donation supporting charities
19. “Not us! We don’t leave money on the table!”
3 biggest secrets . . . why non-cash
donations are lost:
1. “Never thought of you.” Your charity
never even has an opportunity for the
non-cash donation because you don’t
show that you would consider, let alone
welcome, non-cash donations.
2. “No one home” or “Lost in the cracks.”
Donors call and never get a call back,
connect with the right person, etc.
3. “You have to be kidding me?!” Charity
passes on the donation. Donor not
happy.
= $100,000+ a year inBehind, a charity
supporting charities opportunities
Leave No Donation
lost 19
20. Why do charities miss
the boat (literally)?
• “Oprah factor” – charities feel what
Oprah said she saw in all of her
25,000 interviews: _____________
• Perceived lack of time, expertise, resources
• Legitimate concern about complexity and risk
• Misunderstandings about what can and can’t be done as a
charity
• “Zero factor” – potential donation becomes more intimating as
you add zero’s. . .example: boat worth
$500…$5,000…$50,000…$500,000…$5,000,000…etc.
Leave No Donation Behind, a charity
supporting charities
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21. Our vision:
Every donation counts
Generous donors contribute anything they
have to any charity they want.
Our mission:
We make sure charities...
Leave no donation behind
Leave No Donation Behind, a charity
21
supporting charities
22. New resources for your charity . . .
Starting now!
I. Why. Why. Why.
– The opportunity
– The even bigger opportunity (crazy, really)
II. How . . . The Basics (your “get started now”
package)
– Commit
– Change
– Communicate
III. Confidence that you can do it all . . . now
– Support available
– The “cost” of that free support
Leave No Donation Behind, a charity
22
supporting charities
23. Get buy-in and excitement throughout
• Decision makers
• Leaders
• Staff
• Donors
• Volunteers
• Community
Lead with big picture – what will it mean for everyone
Overcome objections
Leave No Donation Behind, a charity
Etc. supporting charities
23
24. • Modify anything that might limit: bylaws, charter, policies and
procedures
• Develop policies and processes – complexity will vary:
– Conflict of interest
– Gift acceptance policies
• Recommendations:
– Best practices…templates available
– Make it as simple as possible
– Don’t scare yourself into inactivity
– Don’t wait “until everything is nice and neat” – you will lose your energy,
enthusiasm, six months, and who knows how many frustrated donors
and lost donations Leave No Donation Behind, a charity
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supporting charities
25. Also
Recommended:
Make it simple
Good exercise to
go through
Speeds up
decisions and
actions
Solves issues
upfront
Etc.
Templates
available
Leave No Donation Behind, a charity
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supporting charities
26. As charities…
we are conduits
Leave No Donation Behind, a charity
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supporting charities
27. Recommended: “Donor Stewart”
Responsibility: Be the lead in helping donors make
contributions
Qualities: • Listener, good people skills
• Problem solver
• Creative
• Not an expert
Process: 1. Capture information
2. Acknowledge the potential contribution,
share with leaders
3. Seek appropriate expertise and propose a
solution (to leaders)
4. Facilitate solution (with help as necessary)
5. Thank donor and keep up relationship
Leave No Donation Behind, a charity
27
supporting charities
28. The Basics . . . Communicate
1. Communicate from top
down or inside own
1. Announce changes – Board
2. Them make info – Leadership
permanent in all your – Staff
communications – Key donors
(website, brochures, – Volunteers
etc.) – Community of supporters
– Potential donors
– Etc.
2. Expand to local community
3. Communicate to world at
large
Leave No Donation Behind, a charity
28
supporting charities
29. The charity that
saved my wife’s life
Rare disease
Pulmonary Hypertension Association
started with $800 and four patients at a
kitchen table
$132,000/year in 1999
$10 million/year today, growing
Serious endowment, growing
They take anything and everything
Monthly fundraising e-newsletter
• Sophisticated, above reach of most charities
• But it does play a major part in the fundraising success of PHA
• Some key take-aways (for any charity)
– Personalized
– Suggests that they are open to anything
– Keeps it simple – provides one key contact person . . . with direct
contact info
Leave No Donation Behind, a charity
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supporting charities
30. Ask
Offer
ways to
give
Make it
easy
800 sq feet library
Population: 1000
31. Powerful and effective
communication
As simple as . . .
Please remember
_________ charity
in your will.
Leave No Donation Behind, a charity
31
supporting charities
32. New resources for your charity . . .
Starting now!
I. Why. Why. Why.
– The opportunity
– The even bigger opportunity (crazy, really)
II. How . . . The Basics (your “get started now”
package)
– Commit
– Change
– Communicate
III. Confidence that you can do it all . . . now
– Support available
– The “cost” of that free support
Leave No Donation Behind, a charity
32
supporting charities
33. Save a Donation* - Today
(*to your charity)
• This is a big, big deal!
• There comes a time when a non-cash
donation won’t work for your charity
– Too much time, resources, or expertise
– Other factors
– Even with our help it’s not something you
want to take on
• You give up
• But hold on, all is not lost
• Before that donor reaches for the phone to
call the next charity. . .
• We’ll step in (as a charity), rescue the
donation if possible, split the proceeds
with you
• Yeah, we know, it sounds too good to be
true
• Try us! What have you got to lose
Save those challenging • We turn your discards into your donations
non-cash contributions! • Our mission: leave no donation behind!
Leave No Donation Behind, a charity
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supporting charities
34. Are we
there yet?
Yup. Just about.
VetPower 36
35. The deal. . .what we need from you
Your stories – to inspire other charities
and nonprofits
Your learnings – so other charities can
improve based on your lessons learned
and best practices
Your referrals and recommendations
Your impossible-to-handle donations – so
Leave No Donation Behind can afford to
-
continue educating and consulting
Leave No Donation Behind, a charity
37
supporting charities
37. Shackleton was heading for the South Pole.
That was a real adventure. Every bit as
dangerous as he advertised*.
Helping donors make contributions,
turning those contributions into
valuable resources. A piece of cake!
Harness those sled dogs. Let’s go. . .
*FYI. Shackleton advertised looking for 60 in his expedition. 5,000 applied!
Leave No Donation Behind, a charity
39
supporting charities
38. Cheat sheet
Show Me the Money!
(Turning non-cash contributions into in-kind contributions, resources, cash)
You can’t fail…with help!
1. Education and information
Be able to take it all…in 3 steps:
– Access to experts
– Resources
1. Commit
– Forms, templates, checklists – Do it right (by the rules)
2. Coaching and consulting – Get the best help and
– Problem-solving expertise
3. Donation Rescue Program 2. Change
– The option for when you are about to give up – Eliminate limitations
– Get resources and cash from your donation – Assign Donor Stewart
discards – Develop policies and
Help from another charity processes
o Leave No Donation Behind 3. Communicate
o Russ Mack, Executive Director – Within organization
o 248 760-2360
– Community
o RussMack@LeaveNoDonationBehind.org
– World at large
o www.LeaveNoDonationBehind.orgsupporting Behind, a charity
Leave No Donation
(in progress)
charities
40
39. Find listings for our current season
of webinars and register at:
NonprofitWebinars.com
A Service
Of: Sponsored by: