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Show Me the Money:
            Fundraising That Taps into The 90%
              of All Wealth That Is Not Cash

                        Russ Mack

                      January 22, 2013


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Protecting and Preserving the     www.cjwconsulting.com
            Institutional Memories of
            Nonprofits Since 1993                     (866) 598-0430
                                              info@cjwconsulting.com



A Service
   Of:                                      Sponsored by:
Affordable collaborative data
             management in the cloud.

A Service
   Of:                     Sponsored by:
Today’s Speaker




                                         Russ Mack
                                        Executive Director
                                    Leave No Donation Behind

Assisting with chat questions:                                                            Hosting:
Jamie Maloney, Nonprofit Webinars                 Cheri J Weissman, CJW Consulting & Services, Inc.

A Service
   Of:                                            Sponsored by:
Your charity ________

           The why



     Show Me The Money!
      Fundraising That Taps Into The 90%
        Of All Wealth That Is Not Cash

                                                                 The how (our charity)




              Leave No Donation Behind, a charity supporting charities                   5
Your charity could make good use of more resources!


     Today's purpose & deliverables
 • A case for your charity taking any and all non-
   cash donations
      – You are serving your donors
      – It's where the money is
      – Your mission needs it
 • Some simple steps that can put you in
   position to tap into non-cash donations
   immediately
 • Invitation to a boot camp
                               Leave No Donation Behind, a charity
                                                                     6
                                      supporting charities
Takeaways
   A simple 3-step process any charity can use to open
    themselves up to significant non-cash donations . . .
    almost instantly
   A powerful incentive – we are just starting to see the
    greatest transfer of wealth the world has ever seen, as
    baby boomers age (and guess what they have most of?)
   Perhaps the most powerful reason for taking non-cash
    donations – you are helping your donors
   A charity’s (free) offer to help any charity take non-cash
    donations: tools, resources, phone support
   A Donate Rescue program that will take a charity’s
    discards and turn them into contributions (also free, and
    done by a charity)
                       Leave No Donation Behind, a charity
                                                                 7
                              supporting charities
This is personal
                           • Diagnosed with a terminal disease
                           • Rare and hard to diagnose
                           • Owes her life to a charity

• Started by 4 patients with $800
• The charity does it all…and well:
  patient support, advocacy, research,
  medical education
• They can afford to do it all . . . because they
  take it all, basically any contribution

  What if the charity had not taken non-cash donations?

                             Board Meeting Dec 2012              8
Cheat sheet

   Show Me the Money!
   (Turning non-cash contributions into in-kind contributions, resources, cash)

  You can’t fail…with help!
  1. Education and information
                                                                  Be able to take it all…in 3 steps:
       – Access to experts
       – Resources
                                                                  1. Commit
       – Forms, templates, checklists                                   – Do it right (by the rules)
  2.   Coaching and consulting                                          – Get the best help and
       – Problem-solving                                                  expertise
  3.   Donation Rescue Program                                    2.    Change
       – The option for when you are about to give up                   – Eliminate limitations
       – Get resources and cash from your donation                      – Assign Donor Stewart
         discards                                                       – Develop policies and
   Help from another charity                                             processes
       o   Leave No Donation Behind                                3.   Communicate
       o   Russ Mack, Executive Director                                – Within organization
       o   248 760-2360
                                                                        – Community
       o   RussMack@LeaveNoDonationBehind.org
                                                                        – World at large
       o   www.LeaveNoDonationBehind.orgsupporting Behind, a charity
                                      Leave No Donation
                                               (in progress)
                                                        charities
                                                                                                  9
Are we
                                  there yet?




Leave No Donation Behind, a charity
                                               10
       supporting charities
New resources for your charity . . .
Starting now!
I. Why. Why. Why.
   – The opportunity
   – The even bigger opportunity (crazy, really)
II. How . . . The Basics (your “get started now”
    package)
  –   Commit
  –   Change
  –   Communicate
III. Confidence that you can do it all . . . now
   – Support available
   – The “cost” of that free support
                     Leave No Donation Behind, a charity
                                                           11
                            supporting charities
Tired of
                              chasing
                              cash?




Leave No Donation Behind, a charity
                                         12
       supporting charities
These                  a. $50,000 life insurance policy
                       b. $400,000 yacht
donations              c. $30,000 vehicle
look                   d. $500,000 appreciated stock
familiar?              e. $20,000 antique German shotgun
                       f. $300,000 house
                       g. $50,000 in Kruggerands
                       h. $20,000 stamp collection
                       i. $500,000 bequest
                       j. $10,000 cash



            Leave No Donation Behind, a charity
                                                          13
                   supporting charities
These                  a. $50,000 life insurance policy
                       b. $400,000 yacht
donations              c. $30,000 vehicle
look                   d. $500,000 appreciated stock
familiar?              e. $20,000 antique German shotgun
                       f. $300,000 house
                       g. $50,000 in Kruggerands
                       h. $20,000 stamp collection
                       i. $500,000 bequest
                       j. $10,000 cash



            Leave No Donation Behind, a charity
                                                          14
                   supporting charities
All sorts of non-cash donations available
                                                              Financial instruments:
                                                              • Securities
Property:      Real property:                                 • Retirement plan
• Cars                                                           assets
                Residential homes
• Boats                                                       • Patents
• Planes        Rental properties –                          • Savings bonds
• Jewelry        from single family                           • Closely held stock
• Frequent       homes to apartments                          • Gas & mineral
   flier                                                         interests
   mileage      Commercial properties

                 of any sort                                  • Life insurance
• Farm
   equipment                                                  • Life insurance death
                Vacant land, such as
• Gold &                                                         benefits
   silver
                 recreational acreage,
• Livestock      home site lots
• Etc.          Time shares
                        Leave No Donation Behind, a charity
                                                                                 15
                                    supporting charities
Real estate misunderstood
                               Easy
Great signs:
 Single family residence
 Free and clear
 “Buyer in the wings”
 Strong, fast local market (can sell fast)
 Property in perfect condition
                                                                Warning signals:
 Donor is very cooperative, able to
                                                                 Liens on property
   help
                                                                 Multiple owners
                                                                 Possible environmental issues
                                                                 Maybe legal or title issues
                                                                 Market for property is not good
                                                                 Property needs improvement
                                                                 Donor is not in a position to be
                                                                  much help
                                           supporting charities   Challenging
                                    Leave No Donation Behind, a charity
                                                                                                16
“The largest
                                       transfer of
                                       wealth. . .”
                                      • Estimated $41 trillion
                                        (steady number)
                                      • $6 billion (or more)
                                        expected for charities
                                      • From WWII gen &
                                        baby boomers
                                      • Big effects: women
                                        more important,
                                        more vs. fewer
                                        charities, etc.
                                       Ahead of the curve?
Leave No Donation Behind, a charity
                                                            17
       supporting charities
•   A church in Chicago was offered $50,000 in
    Kruggerands. Church secretary didn’t take
    message, thought they were German coins.
•   A prominent nationally-recognized academy
    for the learning disabled in Michigan was
                                                                          Money left on
    offered a $20,000 antique German shotgun.
    But a gun didn’t seem appropriate for the
                                                                           the table
    silent auction. Plus, a gun and a school --
    academy didn’t want the association.
•   Condo’s are often routinely turned down by
    Habitat affiliates because of charter, or the
    ongoing costs of association dues
•   26 foot motor homes, corn silos, construction
    bulldozers . . . they can be very valuable . . .
    But these often sit or get passed over . . .
    because no one seems to know what to do
    with them
•   Very few charities will take a real estate
    property that has money owing or needs fix-
    ups to make it sellable . . . But there is at least
    one charity that can partner to get this done .
    . .and the affiliate still gets Leave No Donation Behind, a charity
                                    money from the
                                                                                     18
    donation                               supporting charities
“Not us! We don’t leave money on the table!”
       3 biggest secrets . . . why non-cash
       donations are lost:
       1. “Never thought of you.” Your charity
          never even has an opportunity for the
          non-cash donation because you don’t
          show that you would consider, let alone
          welcome, non-cash donations.
       2. “No one home” or “Lost in the cracks.”
          Donors call and never get a call back,
          connect with the right person, etc.
       3. “You have to be kidding me?!” Charity
          passes on the donation. Donor not
          happy.
      = $100,000+ a year inBehind, a charity
                         supporting charities opportunities
                  Leave No Donation
                                     lost                     19
Why do charities miss
 the boat (literally)?

                             • “Oprah factor” – charities feel what
                               Oprah said she saw in all of her
                               25,000 interviews: _____________
• Perceived lack of time, expertise, resources
• Legitimate concern about complexity and risk
• Misunderstandings about what can and can’t be done as a
  charity
• “Zero factor” – potential donation becomes more intimating as
  you add zero’s. . .example: boat worth
  $500…$5,000…$50,000…$500,000…$5,000,000…etc.
                         Leave No Donation Behind, a charity
                                supporting charities
                                                              20
Our vision:
 Every donation counts
 Generous donors contribute anything they
      have to any charity they want.


              Our mission:
         We make sure charities...
Leave no donation behind



            Leave No Donation Behind, a charity
                                                  21
                   supporting charities
New resources for your charity . . .
Starting now!
I. Why. Why. Why.
   – The opportunity
   – The even bigger opportunity (crazy, really)
II. How . . . The Basics (your “get started now”
    package)
  –   Commit
  –   Change
  –   Communicate
III. Confidence that you can do it all . . . now
   – Support available
   – The “cost” of that free support
                     Leave No Donation Behind, a charity
                                                           22
                            supporting charities
Get buy-in and excitement throughout
• Decision makers
• Leaders
• Staff
• Donors
• Volunteers
• Community
Lead with big picture – what will it mean for everyone
Overcome objections
                    Leave No Donation Behind, a charity
Etc.                       supporting charities
                                                          23
• Modify anything that might limit: bylaws, charter, policies and
  procedures
• Develop policies and processes – complexity will vary:
    – Conflict of interest
    – Gift acceptance policies
• Recommendations:
    –   Best practices…templates available
    –   Make it as simple as possible
    –   Don’t scare yourself into inactivity
    –   Don’t wait “until everything is nice and neat” – you will lose your energy,
        enthusiasm, six months, and who knows how many frustrated donors
        and lost donations     Leave No Donation Behind, a charity
                                                                                      24
                                    supporting charities
Also
Recommended:
 Make it simple
 Good exercise to
  go through
 Speeds up
  decisions and
  actions
 Solves issues
  upfront
 Etc.
 Templates
  available

                     Leave No Donation Behind, a charity
                                                           25
                            supporting charities
As charities…
we are conduits




         Leave No Donation Behind, a charity
                                               26
                supporting charities
Recommended: “Donor Stewart”
 Responsibility: Be the lead in helping donors make
                 contributions
 Qualities:      • Listener, good people skills
                 • Problem solver
                 • Creative
                 • Not an expert
 Process:        1. Capture information
                 2. Acknowledge the potential contribution,
                    share with leaders
                 3. Seek appropriate expertise and propose a
                    solution (to leaders)
                 4. Facilitate solution (with help as necessary)
                 5. Thank donor and keep up relationship
                        Leave No Donation Behind, a charity
                                                                   27
                               supporting charities
The Basics . . . Communicate
                                     1. Communicate from top
                                        down or inside own
1. Announce changes                         –    Board
2. Them make info                           –    Leadership
   permanent in all your                    –    Staff
   communications                           –    Key donors
   (website, brochures,                     –    Volunteers
   etc.)                                    –    Community of supporters
                                            –    Potential donors
                                            –    Etc.
                                      2. Expand to local community
                                      3. Communicate to world at
                                         large
                           Leave No Donation Behind, a charity
                                                                           28
                                  supporting charities
The charity that
 saved my wife’s life
    Rare disease
    Pulmonary Hypertension Association
     started with $800 and four patients at a
     kitchen table
    $132,000/year in 1999
    $10 million/year today, growing
    Serious endowment, growing
    They take anything and everything

Monthly fundraising e-newsletter
•  Sophisticated, above reach of most charities
•  But it does play a major part in the fundraising success of PHA
•  Some key take-aways (for any charity)
      –   Personalized
      –   Suggests that they are open to anything
      –   Keeps it simple – provides one key contact person . . . with direct
          contact info
                                                     Leave No Donation Behind, a charity
                                                                                           29
                                                            supporting charities
Ask
                      Offer
                       ways to
                       give
                      Make it
                       easy




800 sq feet library
Population: 1000
Powerful and effective
              communication
As simple as . . .


           Please remember
           _________ charity
           in your will.




                     Leave No Donation Behind, a charity
                                                           31
                            supporting charities
New resources for your charity . . .
Starting now!
I. Why. Why. Why.
   – The opportunity
   – The even bigger opportunity (crazy, really)
II. How . . . The Basics (your “get started now”
    package)
  –   Commit
  –   Change
  –   Communicate
III. Confidence that you can do it all . . . now
   – Support available
   – The “cost” of that free support
                     Leave No Donation Behind, a charity
                                                           32
                            supporting charities
Save a Donation* - Today
                          (*to your charity)
                                                  •     This is a big, big deal!
                                                  •     There comes a time when a non-cash
                                                        donation won’t work for your charity
                                                          –     Too much time, resources, or expertise
                                                          –     Other factors
                                                          –     Even with our help it’s not something you
                                                                want to take on
                                                  •     You give up
                                                  •     But hold on, all is not lost
                                                  •     Before that donor reaches for the phone to
                                                        call the next charity. . .
                                                  •     We’ll step in (as a charity), rescue the
                                                        donation if possible, split the proceeds
                                                        with you
                                                  •     Yeah, we know, it sounds too good to be
                                                        true
                                                  •     Try us! What have you got to lose
Save those challenging                            •     We turn your discards into your donations
non-cash contributions!                           •     Our mission: leave no donation behind!
                          Leave No Donation Behind, a charity
                                                                                                   35
                                 supporting charities
Are we
           there yet?

           Yup. Just about.




VetPower                      36
The deal. . .what we need from you
   Your stories – to inspire other charities
    and nonprofits
   Your learnings – so other charities can
    improve based on your lessons learned
    and best practices
   Your referrals and recommendations
   Your impossible-to-handle donations – so
    Leave No Donation Behind can afford to
                     -
    continue educating and consulting

             Leave No Donation Behind, a charity
                                                   37
                    supporting charities
In
today’s
 world
women
as well




          Leave No Donation Behind, a charity
                                                38
                 supporting charities
Shackleton was heading for the South Pole.
That was a real adventure. Every bit as
dangerous as he advertised*.

                      Helping donors make contributions,
                      turning those contributions into
                      valuable resources. A piece of cake!

                      Harness those sled dogs. Let’s go. . .

  *FYI. Shackleton advertised looking for 60 in his expedition. 5,000 applied!
                             Leave No Donation Behind, a charity
                                                                                 39
                                    supporting charities
Cheat sheet

   Show Me the Money!
   (Turning non-cash contributions into in-kind contributions, resources, cash)

  You can’t fail…with help!
  1. Education and information
                                                                  Be able to take it all…in 3 steps:
       – Access to experts
       – Resources
                                                                  1. Commit
       – Forms, templates, checklists                                   – Do it right (by the rules)
  2.   Coaching and consulting                                          – Get the best help and
       – Problem-solving                                                  expertise
  3.   Donation Rescue Program                                    2.    Change
       – The option for when you are about to give up                   – Eliminate limitations
       – Get resources and cash from your donation                      – Assign Donor Stewart
         discards                                                       – Develop policies and
   Help from another charity                                             processes
       o   Leave No Donation Behind                                3.   Communicate
       o   Russ Mack, Executive Director                                – Within organization
       o   248 760-2360
                                                                        – Community
       o   RussMack@LeaveNoDonationBehind.org
                                                                        – World at large
       o   www.LeaveNoDonationBehind.orgsupporting Behind, a charity
                                      Leave No Donation
                                               (in progress)
                                                        charities
                                                                                                  40
Find listings for our current season
          of webinars and register at:

            NonprofitWebinars.com


A Service
   Of:                     Sponsored by:

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Show Me the Money: Fundraising That Taps into The 90% of All Wealth That Is Not Cash

  • 1. Show Me the Money: Fundraising That Taps into The 90% of All Wealth That Is Not Cash Russ Mack January 22, 2013 A Service Of: Sponsored by:
  • 2. Protecting and Preserving the www.cjwconsulting.com Institutional Memories of Nonprofits Since 1993 (866) 598-0430 info@cjwconsulting.com A Service Of: Sponsored by:
  • 3. Affordable collaborative data management in the cloud. A Service Of: Sponsored by:
  • 4. Today’s Speaker Russ Mack Executive Director Leave No Donation Behind Assisting with chat questions: Hosting: Jamie Maloney, Nonprofit Webinars Cheri J Weissman, CJW Consulting & Services, Inc. A Service Of: Sponsored by:
  • 5. Your charity ________ The why Show Me The Money! Fundraising That Taps Into The 90% Of All Wealth That Is Not Cash The how (our charity) Leave No Donation Behind, a charity supporting charities 5
  • 6. Your charity could make good use of more resources! Today's purpose & deliverables • A case for your charity taking any and all non- cash donations – You are serving your donors – It's where the money is – Your mission needs it • Some simple steps that can put you in position to tap into non-cash donations immediately • Invitation to a boot camp Leave No Donation Behind, a charity 6 supporting charities
  • 7. Takeaways  A simple 3-step process any charity can use to open themselves up to significant non-cash donations . . . almost instantly  A powerful incentive – we are just starting to see the greatest transfer of wealth the world has ever seen, as baby boomers age (and guess what they have most of?)  Perhaps the most powerful reason for taking non-cash donations – you are helping your donors  A charity’s (free) offer to help any charity take non-cash donations: tools, resources, phone support  A Donate Rescue program that will take a charity’s discards and turn them into contributions (also free, and done by a charity) Leave No Donation Behind, a charity 7 supporting charities
  • 8. This is personal • Diagnosed with a terminal disease • Rare and hard to diagnose • Owes her life to a charity • Started by 4 patients with $800 • The charity does it all…and well: patient support, advocacy, research, medical education • They can afford to do it all . . . because they take it all, basically any contribution What if the charity had not taken non-cash donations? Board Meeting Dec 2012 8
  • 9. Cheat sheet Show Me the Money! (Turning non-cash contributions into in-kind contributions, resources, cash) You can’t fail…with help! 1. Education and information Be able to take it all…in 3 steps: – Access to experts – Resources 1. Commit – Forms, templates, checklists – Do it right (by the rules) 2. Coaching and consulting – Get the best help and – Problem-solving expertise 3. Donation Rescue Program 2. Change – The option for when you are about to give up – Eliminate limitations – Get resources and cash from your donation – Assign Donor Stewart discards – Develop policies and  Help from another charity processes o Leave No Donation Behind 3. Communicate o Russ Mack, Executive Director – Within organization o 248 760-2360 – Community o RussMack@LeaveNoDonationBehind.org – World at large o www.LeaveNoDonationBehind.orgsupporting Behind, a charity Leave No Donation (in progress) charities 9
  • 10. Are we there yet? Leave No Donation Behind, a charity 10 supporting charities
  • 11. New resources for your charity . . . Starting now! I. Why. Why. Why. – The opportunity – The even bigger opportunity (crazy, really) II. How . . . The Basics (your “get started now” package) – Commit – Change – Communicate III. Confidence that you can do it all . . . now – Support available – The “cost” of that free support Leave No Donation Behind, a charity 11 supporting charities
  • 12. Tired of chasing cash? Leave No Donation Behind, a charity 12 supporting charities
  • 13. These a. $50,000 life insurance policy b. $400,000 yacht donations c. $30,000 vehicle look d. $500,000 appreciated stock familiar? e. $20,000 antique German shotgun f. $300,000 house g. $50,000 in Kruggerands h. $20,000 stamp collection i. $500,000 bequest j. $10,000 cash Leave No Donation Behind, a charity 13 supporting charities
  • 14. These a. $50,000 life insurance policy b. $400,000 yacht donations c. $30,000 vehicle look d. $500,000 appreciated stock familiar? e. $20,000 antique German shotgun f. $300,000 house g. $50,000 in Kruggerands h. $20,000 stamp collection i. $500,000 bequest j. $10,000 cash Leave No Donation Behind, a charity 14 supporting charities
  • 15. All sorts of non-cash donations available Financial instruments: • Securities Property: Real property: • Retirement plan • Cars assets  Residential homes • Boats • Patents • Planes  Rental properties – • Savings bonds • Jewelry from single family • Closely held stock • Frequent homes to apartments • Gas & mineral flier interests mileage  Commercial properties of any sort • Life insurance • Farm equipment • Life insurance death  Vacant land, such as • Gold & benefits silver recreational acreage, • Livestock home site lots • Etc.  Time shares Leave No Donation Behind, a charity 15 supporting charities
  • 16. Real estate misunderstood Easy Great signs:  Single family residence  Free and clear  “Buyer in the wings”  Strong, fast local market (can sell fast)  Property in perfect condition Warning signals:  Donor is very cooperative, able to  Liens on property help  Multiple owners  Possible environmental issues  Maybe legal or title issues  Market for property is not good  Property needs improvement  Donor is not in a position to be much help supporting charities Challenging Leave No Donation Behind, a charity 16
  • 17. “The largest transfer of wealth. . .” • Estimated $41 trillion (steady number) • $6 billion (or more) expected for charities • From WWII gen & baby boomers • Big effects: women more important, more vs. fewer charities, etc.  Ahead of the curve? Leave No Donation Behind, a charity 17 supporting charities
  • 18. A church in Chicago was offered $50,000 in Kruggerands. Church secretary didn’t take message, thought they were German coins. • A prominent nationally-recognized academy for the learning disabled in Michigan was Money left on offered a $20,000 antique German shotgun. But a gun didn’t seem appropriate for the the table silent auction. Plus, a gun and a school -- academy didn’t want the association. • Condo’s are often routinely turned down by Habitat affiliates because of charter, or the ongoing costs of association dues • 26 foot motor homes, corn silos, construction bulldozers . . . they can be very valuable . . . But these often sit or get passed over . . . because no one seems to know what to do with them • Very few charities will take a real estate property that has money owing or needs fix- ups to make it sellable . . . But there is at least one charity that can partner to get this done . . .and the affiliate still gets Leave No Donation Behind, a charity money from the 18 donation supporting charities
  • 19. “Not us! We don’t leave money on the table!” 3 biggest secrets . . . why non-cash donations are lost: 1. “Never thought of you.” Your charity never even has an opportunity for the non-cash donation because you don’t show that you would consider, let alone welcome, non-cash donations. 2. “No one home” or “Lost in the cracks.” Donors call and never get a call back, connect with the right person, etc. 3. “You have to be kidding me?!” Charity passes on the donation. Donor not happy. = $100,000+ a year inBehind, a charity supporting charities opportunities Leave No Donation lost 19
  • 20. Why do charities miss the boat (literally)? • “Oprah factor” – charities feel what Oprah said she saw in all of her 25,000 interviews: _____________ • Perceived lack of time, expertise, resources • Legitimate concern about complexity and risk • Misunderstandings about what can and can’t be done as a charity • “Zero factor” – potential donation becomes more intimating as you add zero’s. . .example: boat worth $500…$5,000…$50,000…$500,000…$5,000,000…etc. Leave No Donation Behind, a charity supporting charities 20
  • 21. Our vision: Every donation counts Generous donors contribute anything they have to any charity they want. Our mission: We make sure charities... Leave no donation behind Leave No Donation Behind, a charity 21 supporting charities
  • 22. New resources for your charity . . . Starting now! I. Why. Why. Why. – The opportunity – The even bigger opportunity (crazy, really) II. How . . . The Basics (your “get started now” package) – Commit – Change – Communicate III. Confidence that you can do it all . . . now – Support available – The “cost” of that free support Leave No Donation Behind, a charity 22 supporting charities
  • 23. Get buy-in and excitement throughout • Decision makers • Leaders • Staff • Donors • Volunteers • Community Lead with big picture – what will it mean for everyone Overcome objections Leave No Donation Behind, a charity Etc. supporting charities 23
  • 24. • Modify anything that might limit: bylaws, charter, policies and procedures • Develop policies and processes – complexity will vary: – Conflict of interest – Gift acceptance policies • Recommendations: – Best practices…templates available – Make it as simple as possible – Don’t scare yourself into inactivity – Don’t wait “until everything is nice and neat” – you will lose your energy, enthusiasm, six months, and who knows how many frustrated donors and lost donations Leave No Donation Behind, a charity 24 supporting charities
  • 25. Also Recommended:  Make it simple  Good exercise to go through  Speeds up decisions and actions  Solves issues upfront  Etc.  Templates available Leave No Donation Behind, a charity 25 supporting charities
  • 26. As charities… we are conduits Leave No Donation Behind, a charity 26 supporting charities
  • 27. Recommended: “Donor Stewart” Responsibility: Be the lead in helping donors make contributions Qualities: • Listener, good people skills • Problem solver • Creative • Not an expert Process: 1. Capture information 2. Acknowledge the potential contribution, share with leaders 3. Seek appropriate expertise and propose a solution (to leaders) 4. Facilitate solution (with help as necessary) 5. Thank donor and keep up relationship Leave No Donation Behind, a charity 27 supporting charities
  • 28. The Basics . . . Communicate 1. Communicate from top down or inside own 1. Announce changes – Board 2. Them make info – Leadership permanent in all your – Staff communications – Key donors (website, brochures, – Volunteers etc.) – Community of supporters – Potential donors – Etc. 2. Expand to local community 3. Communicate to world at large Leave No Donation Behind, a charity 28 supporting charities
  • 29. The charity that saved my wife’s life  Rare disease  Pulmonary Hypertension Association started with $800 and four patients at a kitchen table  $132,000/year in 1999  $10 million/year today, growing  Serious endowment, growing  They take anything and everything Monthly fundraising e-newsletter • Sophisticated, above reach of most charities • But it does play a major part in the fundraising success of PHA • Some key take-aways (for any charity) – Personalized – Suggests that they are open to anything – Keeps it simple – provides one key contact person . . . with direct contact info Leave No Donation Behind, a charity 29 supporting charities
  • 30. Ask Offer ways to give Make it easy 800 sq feet library Population: 1000
  • 31. Powerful and effective communication As simple as . . . Please remember _________ charity in your will. Leave No Donation Behind, a charity 31 supporting charities
  • 32. New resources for your charity . . . Starting now! I. Why. Why. Why. – The opportunity – The even bigger opportunity (crazy, really) II. How . . . The Basics (your “get started now” package) – Commit – Change – Communicate III. Confidence that you can do it all . . . now – Support available – The “cost” of that free support Leave No Donation Behind, a charity 32 supporting charities
  • 33. Save a Donation* - Today (*to your charity) • This is a big, big deal! • There comes a time when a non-cash donation won’t work for your charity – Too much time, resources, or expertise – Other factors – Even with our help it’s not something you want to take on • You give up • But hold on, all is not lost • Before that donor reaches for the phone to call the next charity. . . • We’ll step in (as a charity), rescue the donation if possible, split the proceeds with you • Yeah, we know, it sounds too good to be true • Try us! What have you got to lose Save those challenging • We turn your discards into your donations non-cash contributions! • Our mission: leave no donation behind! Leave No Donation Behind, a charity 35 supporting charities
  • 34. Are we there yet? Yup. Just about. VetPower 36
  • 35. The deal. . .what we need from you Your stories – to inspire other charities and nonprofits Your learnings – so other charities can improve based on your lessons learned and best practices Your referrals and recommendations Your impossible-to-handle donations – so Leave No Donation Behind can afford to - continue educating and consulting Leave No Donation Behind, a charity 37 supporting charities
  • 36. In today’s world women as well Leave No Donation Behind, a charity 38 supporting charities
  • 37. Shackleton was heading for the South Pole. That was a real adventure. Every bit as dangerous as he advertised*. Helping donors make contributions, turning those contributions into valuable resources. A piece of cake! Harness those sled dogs. Let’s go. . . *FYI. Shackleton advertised looking for 60 in his expedition. 5,000 applied! Leave No Donation Behind, a charity 39 supporting charities
  • 38. Cheat sheet Show Me the Money! (Turning non-cash contributions into in-kind contributions, resources, cash) You can’t fail…with help! 1. Education and information Be able to take it all…in 3 steps: – Access to experts – Resources 1. Commit – Forms, templates, checklists – Do it right (by the rules) 2. Coaching and consulting – Get the best help and – Problem-solving expertise 3. Donation Rescue Program 2. Change – The option for when you are about to give up – Eliminate limitations – Get resources and cash from your donation – Assign Donor Stewart discards – Develop policies and  Help from another charity processes o Leave No Donation Behind 3. Communicate o Russ Mack, Executive Director – Within organization o 248 760-2360 – Community o RussMack@LeaveNoDonationBehind.org – World at large o www.LeaveNoDonationBehind.orgsupporting Behind, a charity Leave No Donation (in progress) charities 40
  • 39. Find listings for our current season of webinars and register at: NonprofitWebinars.com A Service Of: Sponsored by: