SlideShare a Scribd company logo
1 of 4
Download to read offline
PGDM2/1517-NITISH MONINGI-RMS-A1 Submitted to –Prof. Bibhas Basumatary
BOOKYOURBARBER.com
RMS INDIVIDUAL ASSIGNMENT
SERVICE ATTRIBUTES
CONVINENCE
-On the door
service
-Book via tel-
ephone/
website
SPEED OF
SERVICE
-Provides
service to
customers
with in time.
QUALITY OF
SERVICE
-Use premium
quality of ma-
terials like
blade and etc.
CUSTOMER
TRUSTWOR-
THY
-Full money
back if ser-
vice is not
good.
B.Y.B is a powerful booking platform!
Simple & professional websites for online Appointments
BYB is a online booking des-
tination for professional
barbers.
A place where new, or existing
clients can search and book a
barber in their local area.
What exactly is BYB?
BYB could possibly be the leading on-
line appointment and appointments-
as-leads service provider for small
business owners. BYB provides solu-
tions directly to professional Bar-
bers, as well as barber shop owners.
The way BYB works For Consumers
For consumers, BYB offers a simpler and much
more convenient approach to connect with the
local businesses you schedule with today. BYB is
commonly used by hundreds of hair stylists eve-
ry single day. In fact, BYB can work for virtually
any sort of service professional within your area.
TARGET SEGMENTS
 Corporate executives and business people.
 Middle age group in urban and semi urban regions
 Group which find difficult to manage day to day ac-
tivities and maintain a work life balance. Its im-
portant how they spend their time in easy and con-
venient way.
GAP ANALYSIS
 Fills the need and want of con-
sumer and bridges the gap
 Bring the online mode of service
with customisation option availa-
ble.
 Unique kind idea which can provide
Easy solution to customers.
Customer Journey Map of Retail Idea
Book online
or by Tele-
phone .
Select your pref-
erence and
schedule ap-
point
Receive
Confirmation
Payment op-
tion or cash
payment at the
time of service
Receive the ser-
vice and enjoy
the benefit
Strategies To Create Competitive Advantage
Special service
option for pre-
mium customers
with customisa-
tion
Easy and con-
venient for age
groups for male
grooming
BYB can do the
job for you as well
as your small busi-
ness.
Reasons for Choosing Idea
A new type of service
for all those busy in
corporate people .
Existing Shops Avail-
able ,But Not in Eve-
ry City & Doesn’t
Provide very service.
We Will Set Up
Shops Which
Provide All The
services in Every
City.
LOUNGE LIKE EXPERI-
ENCE WITH GREAT
AMBIENCE.
“I am self dependent work-
ing professional. I don’t
have time to go near barber
to groom myself. It’s too far
from my flat & I also can’t do
it on my own because of
busy working
I have family of working wife
and 1 son. I am businessman. I
have to go abroad for meetings
with clients for which I can’t
waste time and can’t give time
to my self at right moment
KEY PATNERS KEY ACTIVITIES
KEY RESOURCES
VALUE PROPOSITION CUSTOMER
RELATIONSHIP
CUSTOMER
SEGMENT
CHANNELS
COST REVENUES
 Direct feedback and app
control management
 Easy service with reliability
 Membership facilities
 Monthly grooming tips for
registered members.
 Corporates and busi-
ness individuals
 Lifestyle driven consum-
ers
 Beauty seekers
 College students those
who want to differenti-
ate themselves .
 Telephone service provider
for booking of orders via
landline or mobile connec-
tion.
 Online booking providers
 Barbers with professional
experience
 Corporate people
 Business individuals
 College students
 Online booking agents
 Third party websites.
 Book online or through tele-
phone with easy payment op-
tion.
 Satisfaction Guaranteed
 Reach through website.
 Life time or yearly service package
 Membership cards
 Premium service with customisation as per customers.
 Sales value on service.
 Advertising and promotional costs
 Salary to employees.
 Rent and website maintenance .
 Other expenses in running the retail firm.
 Trained and professional staff.
 Web portal and easy booking man-
agement.
 Lounge space for customer with wifi
facility and magazines .
 Male grooming with
all saloon facilities .
 Managing on board
staff.
 Bridegroom packages
 Unique solution to busy people.
 Service customisation as per
needs
 Easy mode of booking your barber
at any time and schedule appoint-
ment.

More Related Content

More from Universal Business School (12)

Hongkong analysis
Hongkong analysisHongkong analysis
Hongkong analysis
 
Land Acquisition Bill
Land Acquisition Bill Land Acquisition Bill
Land Acquisition Bill
 
Amul
AmulAmul
Amul
 
Mc donald's presence in pakistan
Mc donald's presence in pakistanMc donald's presence in pakistan
Mc donald's presence in pakistan
 
Money
MoneyMoney
Money
 
Pgdm2 1517-nitish moningi-vtl-a2
Pgdm2 1517-nitish moningi-vtl-a2Pgdm2 1517-nitish moningi-vtl-a2
Pgdm2 1517-nitish moningi-vtl-a2
 
infographic
infographicinfographic
infographic
 
WEB BASES MODELS
WEB BASES MODELSWEB BASES MODELS
WEB BASES MODELS
 
Morning star
Morning starMorning star
Morning star
 
you can win
you can winyou can win
you can win
 
fiama di wills
fiama di willsfiama di wills
fiama di wills
 
Nitish moningi dms-ppt 1
Nitish moningi dms-ppt 1Nitish moningi dms-ppt 1
Nitish moningi dms-ppt 1
 

PGDM2-1517-Nitish Moningi-RMS-A1

  • 1. PGDM2/1517-NITISH MONINGI-RMS-A1 Submitted to –Prof. Bibhas Basumatary BOOKYOURBARBER.com RMS INDIVIDUAL ASSIGNMENT
  • 2. SERVICE ATTRIBUTES CONVINENCE -On the door service -Book via tel- ephone/ website SPEED OF SERVICE -Provides service to customers with in time. QUALITY OF SERVICE -Use premium quality of ma- terials like blade and etc. CUSTOMER TRUSTWOR- THY -Full money back if ser- vice is not good. B.Y.B is a powerful booking platform! Simple & professional websites for online Appointments BYB is a online booking des- tination for professional barbers. A place where new, or existing clients can search and book a barber in their local area. What exactly is BYB? BYB could possibly be the leading on- line appointment and appointments- as-leads service provider for small business owners. BYB provides solu- tions directly to professional Bar- bers, as well as barber shop owners. The way BYB works For Consumers For consumers, BYB offers a simpler and much more convenient approach to connect with the local businesses you schedule with today. BYB is commonly used by hundreds of hair stylists eve- ry single day. In fact, BYB can work for virtually any sort of service professional within your area. TARGET SEGMENTS  Corporate executives and business people.  Middle age group in urban and semi urban regions  Group which find difficult to manage day to day ac- tivities and maintain a work life balance. Its im- portant how they spend their time in easy and con- venient way. GAP ANALYSIS  Fills the need and want of con- sumer and bridges the gap  Bring the online mode of service with customisation option availa- ble.  Unique kind idea which can provide Easy solution to customers.
  • 3. Customer Journey Map of Retail Idea Book online or by Tele- phone . Select your pref- erence and schedule ap- point Receive Confirmation Payment op- tion or cash payment at the time of service Receive the ser- vice and enjoy the benefit Strategies To Create Competitive Advantage Special service option for pre- mium customers with customisa- tion Easy and con- venient for age groups for male grooming BYB can do the job for you as well as your small busi- ness. Reasons for Choosing Idea A new type of service for all those busy in corporate people . Existing Shops Avail- able ,But Not in Eve- ry City & Doesn’t Provide very service. We Will Set Up Shops Which Provide All The services in Every City. LOUNGE LIKE EXPERI- ENCE WITH GREAT AMBIENCE. “I am self dependent work- ing professional. I don’t have time to go near barber to groom myself. It’s too far from my flat & I also can’t do it on my own because of busy working I have family of working wife and 1 son. I am businessman. I have to go abroad for meetings with clients for which I can’t waste time and can’t give time to my self at right moment
  • 4. KEY PATNERS KEY ACTIVITIES KEY RESOURCES VALUE PROPOSITION CUSTOMER RELATIONSHIP CUSTOMER SEGMENT CHANNELS COST REVENUES  Direct feedback and app control management  Easy service with reliability  Membership facilities  Monthly grooming tips for registered members.  Corporates and busi- ness individuals  Lifestyle driven consum- ers  Beauty seekers  College students those who want to differenti- ate themselves .  Telephone service provider for booking of orders via landline or mobile connec- tion.  Online booking providers  Barbers with professional experience  Corporate people  Business individuals  College students  Online booking agents  Third party websites.  Book online or through tele- phone with easy payment op- tion.  Satisfaction Guaranteed  Reach through website.  Life time or yearly service package  Membership cards  Premium service with customisation as per customers.  Sales value on service.  Advertising and promotional costs  Salary to employees.  Rent and website maintenance .  Other expenses in running the retail firm.  Trained and professional staff.  Web portal and easy booking man- agement.  Lounge space for customer with wifi facility and magazines .  Male grooming with all saloon facilities .  Managing on board staff.  Bridegroom packages  Unique solution to busy people.  Service customisation as per needs  Easy mode of booking your barber at any time and schedule appoint- ment.