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Cricket's frame of reference…




Niraj Morey, Dubai.
April 2008
Frame of reference and marketing myopia…


   Theodore Levitt wrote on 'Marketing Myopia' and called on marketers to redefine their competition
    and alerted them not to have a narrow short term view of their market.

   He spoke about how firms lost hold of markets because they were product-focused rather than
    customer-focused.

   He said… 'The railroads did not stop growing because the need for passenger and freight
    transportation declined. That grew.
         The railroads are in trouble today not so much because that need was filled by others (cars,
           trucks, airplanes, and even telephones), but because it was not filled by the railroads
           themselves.
         They let others take customers away from them because they assumed themselves to be in
           the railroad business rather than in the transportation business.
         The reason they defined their industry incorrectly was that they were railroad oriented instead
           of transportation oriented; they were product oriented instead of customer oriented.'

   Stretching this argument to the game of Cricket…
Cricket's evolution…
                         Yeh dil maange more…
                            "Give me more"



                                 Audience
                                   Axis




Low corporate                                   Revenue   High corporate
Involvement                                       Axis      Involvement




                          Gentleman's game…
Cricket's evolution…
                                         Yeh dil maange more…
                                            "Give me more"




Low corporate                                                   High corporate
Involvement                                                       Involvement




        Test Cricket

     Relaxing, time pass, played very
       softly, low involvement, low
    competitive spirit, dominated by a
    few biggies, not a revenue engine,    Gentleman's game…
       very friendly and therefore a
           gentleman's game…
Cricket's evolution…
                                                              Yeh dil maange more…
                                                                 "Give me more"




Low corporate                                                                           High corporate
Involvement                                                                               Involvement


                                   One Day Cricket

                                         Competitive spirit sets in, faster than test
                                              cricket, more crowd or consumer
        Test Cricket                      involvement, starts generating revenue,
                                         test cricket still holds some influence, the
                                         game is still more about the game and not
     Relaxing, time pass, played very           so much about the money…
       softly, low involvement, low
    competitive spirit, dominated by a
    few biggies, not a revenue engine,                          Gentleman's game…
       very friendly and therefore a
           gentleman's game…
Cricket's evolution…
                                                              Yeh dil maange more…
                                                                 "Give me more"
                                 Corporates start sponsoring World Cups,
                                white robes done away with, three-country
                              championships introduced, India plays Pak in
                                Canada only for TV audience, South Africa
                                 roped in, new countries roped in, women
                               commentators introduced to attract female
                                    consumers, money, sponsorships,
                                endorsements, advertisements, cola wars,
                               fixing, BCCI-ICC battles… what gentleman?

Low corporate                                                    Innovation & New       High corporate
Involvement                                                          markets              Involvement


                                   One Day Cricket

                                         Competitive spirit sets in, faster than test
                                              cricket, more crowd or consumer
        Test Cricket                      involvement, starts generating revenue,
                                         test cricket still holds some influence, the
                                         game is still more about the game and not
     Relaxing, time pass, played very           so much about the money…
       softly, low involvement, low
    competitive spirit, dominated by a
    few biggies, not a revenue engine,                          Gentleman's game…
       very friendly and therefore a
           gentleman's game…
Cricket's evolution…
                                                              Yeh dil maange more…
                                                                 "Give me more"
                                 Corporates start sponsoring World Cups,
                                white robes done away with, three-country
                              championships introduced, India plays Pak in
                                Canada only for TV audience, South Africa
                                 roped in, new countries roped in, women
                               commentators introduced to attract female
                                    consumers, money, sponsorships,                              T20
                                endorsements, advertisements, cola wars,
                               fixing, BCCI-ICC battles… what gentleman?
                                                                                             The T20 Clint Eastwood
Low corporate                                                    Innovation & New         demolishes whatever sobriety      High corporate
Involvement                                                          markets               was left, players openly brag      Involvement
                                                                                        about their incomes, ICL kicks in
                                                                                         the dust, Pak players revolt for
                                                                                             money, NZL follows, the
                                   One Day Cricket                                        gentlemen have now become
                                                                                            corporate sharpshooters…
                                         Competitive spirit sets in, faster than test
                                              cricket, more crowd or consumer
        Test Cricket                      involvement, starts generating revenue,
                                         test cricket still holds some influence, the
                                         game is still more about the game and not
     Relaxing, time pass, played very           so much about the money…
       softly, low involvement, low
    competitive spirit, dominated by a
    few biggies, not a revenue engine,                          Gentleman's game…
       very friendly and therefore a
           gentleman's game…
IPL – a nexus of politicians, business men and
                                                                                                      film actors – turns Cricket into an absolute
  Cricket's evolution…                                                                             entertainment, people buy Cricket teams, other
                                                                                                     games face sorry future, Cricket controls the
                                                              Yeh dil maange more…                 entire sporting revenue in the country, the most
                                                                                                      brazenly capitalist team takes shape in the
                                                                 "Give me more"
                                                                                                                communist heartland…
                                 Corporates start sponsoring World Cups,
                                white robes done away with, three-country                                                   Indian Premier
                              championships introduced, India plays Pak in
                                                                                                                                League
                                Canada only for TV audience, South Africa
                                 roped in, new countries roped in, women
                               commentators introduced to attract female
                                    consumers, money, sponsorships,                              T20
                                endorsements, advertisements, cola wars,
                               fixing, BCCI-ICC battles… what gentleman?
                                                                                             The T20 Clint Eastwood
Low corporate                                                    Innovation & New         demolishes whatever sobriety          High corporate
Involvement                                                          markets               was left, players openly brag          Involvement
                                                                                        about their incomes, ICL kicks in
                                                                                         the dust, Pak players revolt for
                                                                                             money, NZL follows, the
                                   One Day Cricket                                        gentlemen have now become
                                                                                            corporate sharpshooters…
                                         Competitive spirit sets in, faster than test
                                              cricket, more crowd or consumer
        Test Cricket                      involvement, starts generating revenue,
                                         test cricket still holds some influence, the
                                         game is still more about the game and not
     Relaxing, time pass, played very           so much about the money…
       softly, low involvement, low
    competitive spirit, dominated by a
    few biggies, not a revenue engine,                          Gentleman's game…
       very friendly and therefore a
           gentleman's game…
Cricket's evolution… the gear
Cricket's evolution… the gear
Cricket's evolution… the gear
Cricket's evolution… the logos
Cricket's evolution… the logos
Cricket's evolution… from game to entertainment
Cricket's evolution… from game to entertainment
So what's Theodore Levitt got to do with Cricket?
                                                 Yeh dil maange more…               Firmly establishes itself as a form of
                                                                                    entertainment – and gets the
                                                    "Give me more"
                                                                                    entertainment industry to endorse it!!

                                                                                                  Indian Premier
                                                                                                      League



                              Gets corporates to finance the                  T20
                              game and expands its reach…
                                                                        Cricket is not a sport any more
Low corporate                                      Innovation & New     and does not compete against    High corporate
                                                       markets          other sports… its frame of        Involvement
Involvement
                                                                        reference is "entertainment"…


Cricket is pass time, a    One Day Cricket
gentleman's game…
                          Expands into a sport and
                          evinces corporate interest…
         Test Cricket




                                                  Gentleman's game…
In fact, Cricket would have made Theodore Levitt proud…
                                          Yeh dil maange more…
                                             "Give me more"

                                                                             Indian Premier
                                                                                 League


                                                                     T20   An entertainment…



Low corporate                              Innovation & New                       High corporate
Involvement                                    markets                              Involvement


                        One Day Cricket
                                             Pushing the envelope…


       Test Cricket




                                           Gentleman's game…
        A game, a pass time…
So… what is your brand’s frame of reference?
Hope you enjoyed it!!

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Cricket's frame of reference...

  • 1. Cricket's frame of reference… Niraj Morey, Dubai. April 2008
  • 2. Frame of reference and marketing myopia…  Theodore Levitt wrote on 'Marketing Myopia' and called on marketers to redefine their competition and alerted them not to have a narrow short term view of their market.  He spoke about how firms lost hold of markets because they were product-focused rather than customer-focused.  He said… 'The railroads did not stop growing because the need for passenger and freight transportation declined. That grew.  The railroads are in trouble today not so much because that need was filled by others (cars, trucks, airplanes, and even telephones), but because it was not filled by the railroads themselves.  They let others take customers away from them because they assumed themselves to be in the railroad business rather than in the transportation business.  The reason they defined their industry incorrectly was that they were railroad oriented instead of transportation oriented; they were product oriented instead of customer oriented.'  Stretching this argument to the game of Cricket…
  • 3. Cricket's evolution… Yeh dil maange more… "Give me more" Audience Axis Low corporate Revenue High corporate Involvement Axis Involvement Gentleman's game…
  • 4. Cricket's evolution… Yeh dil maange more… "Give me more" Low corporate High corporate Involvement Involvement Test Cricket Relaxing, time pass, played very softly, low involvement, low competitive spirit, dominated by a few biggies, not a revenue engine, Gentleman's game… very friendly and therefore a gentleman's game…
  • 5. Cricket's evolution… Yeh dil maange more… "Give me more" Low corporate High corporate Involvement Involvement One Day Cricket Competitive spirit sets in, faster than test cricket, more crowd or consumer Test Cricket involvement, starts generating revenue, test cricket still holds some influence, the game is still more about the game and not Relaxing, time pass, played very so much about the money… softly, low involvement, low competitive spirit, dominated by a few biggies, not a revenue engine, Gentleman's game… very friendly and therefore a gentleman's game…
  • 6. Cricket's evolution… Yeh dil maange more… "Give me more" Corporates start sponsoring World Cups, white robes done away with, three-country championships introduced, India plays Pak in Canada only for TV audience, South Africa roped in, new countries roped in, women commentators introduced to attract female consumers, money, sponsorships, endorsements, advertisements, cola wars, fixing, BCCI-ICC battles… what gentleman? Low corporate Innovation & New High corporate Involvement markets Involvement One Day Cricket Competitive spirit sets in, faster than test cricket, more crowd or consumer Test Cricket involvement, starts generating revenue, test cricket still holds some influence, the game is still more about the game and not Relaxing, time pass, played very so much about the money… softly, low involvement, low competitive spirit, dominated by a few biggies, not a revenue engine, Gentleman's game… very friendly and therefore a gentleman's game…
  • 7. Cricket's evolution… Yeh dil maange more… "Give me more" Corporates start sponsoring World Cups, white robes done away with, three-country championships introduced, India plays Pak in Canada only for TV audience, South Africa roped in, new countries roped in, women commentators introduced to attract female consumers, money, sponsorships, T20 endorsements, advertisements, cola wars, fixing, BCCI-ICC battles… what gentleman? The T20 Clint Eastwood Low corporate Innovation & New demolishes whatever sobriety High corporate Involvement markets was left, players openly brag Involvement about their incomes, ICL kicks in the dust, Pak players revolt for money, NZL follows, the One Day Cricket gentlemen have now become corporate sharpshooters… Competitive spirit sets in, faster than test cricket, more crowd or consumer Test Cricket involvement, starts generating revenue, test cricket still holds some influence, the game is still more about the game and not Relaxing, time pass, played very so much about the money… softly, low involvement, low competitive spirit, dominated by a few biggies, not a revenue engine, Gentleman's game… very friendly and therefore a gentleman's game…
  • 8. IPL – a nexus of politicians, business men and film actors – turns Cricket into an absolute Cricket's evolution… entertainment, people buy Cricket teams, other games face sorry future, Cricket controls the Yeh dil maange more… entire sporting revenue in the country, the most brazenly capitalist team takes shape in the "Give me more" communist heartland… Corporates start sponsoring World Cups, white robes done away with, three-country Indian Premier championships introduced, India plays Pak in League Canada only for TV audience, South Africa roped in, new countries roped in, women commentators introduced to attract female consumers, money, sponsorships, T20 endorsements, advertisements, cola wars, fixing, BCCI-ICC battles… what gentleman? The T20 Clint Eastwood Low corporate Innovation & New demolishes whatever sobriety High corporate Involvement markets was left, players openly brag Involvement about their incomes, ICL kicks in the dust, Pak players revolt for money, NZL follows, the One Day Cricket gentlemen have now become corporate sharpshooters… Competitive spirit sets in, faster than test cricket, more crowd or consumer Test Cricket involvement, starts generating revenue, test cricket still holds some influence, the game is still more about the game and not Relaxing, time pass, played very so much about the money… softly, low involvement, low competitive spirit, dominated by a few biggies, not a revenue engine, Gentleman's game… very friendly and therefore a gentleman's game…
  • 14. Cricket's evolution… from game to entertainment
  • 15. Cricket's evolution… from game to entertainment
  • 16. So what's Theodore Levitt got to do with Cricket? Yeh dil maange more… Firmly establishes itself as a form of entertainment – and gets the "Give me more" entertainment industry to endorse it!! Indian Premier League Gets corporates to finance the T20 game and expands its reach… Cricket is not a sport any more Low corporate Innovation & New and does not compete against High corporate markets other sports… its frame of Involvement Involvement reference is "entertainment"… Cricket is pass time, a One Day Cricket gentleman's game… Expands into a sport and evinces corporate interest… Test Cricket Gentleman's game…
  • 17. In fact, Cricket would have made Theodore Levitt proud… Yeh dil maange more… "Give me more" Indian Premier League T20 An entertainment… Low corporate Innovation & New High corporate Involvement markets Involvement One Day Cricket Pushing the envelope… Test Cricket Gentleman's game… A game, a pass time…
  • 18. So… what is your brand’s frame of reference?