Joint presentation with Rob Wright at Workplace Trends

1. Rob Wright [email_address] Nigel Oseland [email_address] Property Management Work in and Paradigm Shifts

3. P.E.S.T. Social Socio-demographics Longevity & retirement age Attitude to work Work-life balance Political Sustainability & CSR European Legislation Disability Discrimination Act Security & terrorism Mixed use Economic Market demand Location/grouping Overseas outsourcing Business timescales Technology Flat screen Wireless & mobility Broadband& home-working Thin client PDAs, Blackburry, Palm Graphics tablet

4. focus on four sociological - workforce technological – computing economical - procurement political - environment

5. economic periods Manufacturing (secondary) Service (tertiary) Ideas (quaternary) 1900 2000 50 60 70 80 90 10 20 30 40 50 10 20 30 40

6. evolution and transition

7. manufacturing

8. service

9. ideas

10. procurement 1900 2000 50 60 70 80 90 10 20 30 40 50 10 20 30 40 Manufacturing Service Idea’s

11. procurement 1900 2000 50 60 70 80 90 10 20 30 40 50 10 20 30 40 Rapid Economic Growth Oil Crisis Recessions Manufacturing Service Outsourcing Off shoring Globalisation G8 1997 EEC 1957 World Trade Organisation 1995 Privatisation Idea’s On-line bidding

12. privatisation

13. globalisation

14. off-shoring

15. chasing density

16. technology 1900 2000 50 60 70 80 90 10 20 30 40 50 10 20 30 40 Manufacturing Service Idea’s

17. technology 1900 2000 50 60 70 80 90 10 20 30 40 50 10 20 30 40 Telephone Invented 1876 First Computer ENIAC weighed 30 tons 1946 Magnetic Tape Memory 1955 First integrated circuit and automatic typewriter 1958 First Mobile Phone 1971 Microsoft/Apple formed 1975/76 IBM PC 1981 First Laptop Osbourne 1981 First Commercial Mobile Phone 1983 Windows 1985 WWW 1992 Second Life 2003 Facebook 2004 MySpace 2003 Wireless 1997 Mobile Broadband 2002 Wikipedia 2m entries 2007 Manufacturing Service NANOTECHNOLOGY You Tube Idea’s

18. mobile technology

19. mobile technology

20. virtual worlds

21. social network

22. environment 1900 2000 50 60 70 80 90 10 20 30 40 50 10 20 30 40 Manufacturing Service Idea’s

23. environment 1900 2000 50 60 70 80 90 10 20 30 40 50 10 20 30 40 Clean Air Act 1956 Friends of the Earth 1969 UN Conf on Human Environment 1972 Green Peace 1971 Helsinki Protocol 1985 Carbon Trading 2005 First Report on Ozone issue 1982 Kyoto Protocol 1997 Manufacturing Service Idea’s

24. global warming

25. carbon trading

26. workforce 1900 2000 50 60 70 80 90 10 20 30 40 50 10 20 30 40 Manufacturing Service Idea’s

27. workforce 1900 2000 50 60 70 80 90 10 20 30 40 50 10 20 30 40 Taylor Scientific Management Baby Boomers Generation X Generation Y Gaming Generation First Robot in production line 1962 Manufacturing Service Retirement age extended 2006 Idea’s Mayo HR School Maslow/Herzberg Motivational Theory Parents Right to Flexi Work 2003 DSE Regs 1993

28. central records

29. technology focus in the 80’s

30. diverse age & ability

31. diverse workstyle

32. putting it all together 1900 2000 50 60 70 80 90 10 20 30 40 50 10 20 30 40 Manufacturing Service Idea’s

33. is an Activity Work Place not a paradigm shift 1

34. the Activity Varied Time and can be paradigm shift 2

35. Office Social the paradigm shift 3 is a Experience

36. Property Cost Burden Asset is an not a paradigm shift 4

37. Design Homogeneity Diversity for not paradigm shift 5

38. Measure Cost Value not paradigm shift 6

39. Status equals Space Choice and Trust not paradigm shift 7

40. Manage Input Output not paradigm shift 8

41. Property Space People not paradigm shift 9 is about

42. ? paradigm shift 10