1. Nguyễn Thị Thanh Nhài
(Jasmine)
224/29 Phan Van Han Street, Ward 17, Binh Thanh District
Ho Chi Minh City, Vietnam
0933 78 66 79
thanhnhai@gmail.com
Objective
Full-time position in customer service executing or administrating in a healthy and
professional environment
Education
University of Education, HCM City, Vietnam
Major: English Translation and Interpretation, BA (graduated in June 2007)
Certificate of exporting and importing skill of International University - Economics
Department (short-term course) in 2009
Work Experience
• 2005: Tutor for first-grade pupil
• March-April 2007: Intern at OPC Pharmaceutical Joint-Stock Company, District 6,
HCM City, Vietnam, in charge of translating documents from English into
Vietnamese
• June-August 2007: Processing and translating documents of studying abroad,
labor cooperation, and immigration at Viet Creative Company, Ltd. , Phu Nhuan
District, HCM City, Vietnam
o Contacted with clients in getting enough necessary documents for applying visa
to United States of America and Australia
o Translated documents such as: school diplomas, birth certificate, marriage
certificate and all related documents of clients.
o Provided information needed for applicants to interview at Consulate
• Sep 2007 – Nov 2009: Working at Schaeffler Vietnam Co. Ltd. in Dong Nai
Province as an English translator and an assistant to department head (early 5
months), a staff for order management in central planning department (one year
and 4 months after).
o Translated documents such as: labor contracts, labor agreement contract, trade
union agreement and so on.

2. o Experienced in office administrating: procedure at Consulate to get visa, work
permit for foreigners in Dong Nai province, timesheet and overtime management,
etc.
o Managed internal orders, customer care of enquiries, inter-company prices,
shipping requirements and delivery schedule with corresponding production
plans
o Experienced logistics process in shipping schedule and documents
• Dec 2009 – present: Working at Magnussen Logistics Company Limited (wood
furniture exporter) in Binh Duong Province as a PRD Administrator with
supporting the Product Development Manager to manage the product
development process for specific categories (bedroom, entertainment and home
office) by working closely with the designers and vendors to develop each
category from initial concept through to finished product.
o Implement the market development timeframe ensuring all deadlines are
adhered to.
o Work with design to support the process of material sourcing of products.
o Ordering samples for first review, second review and market show.
o Data entry in AX system ensuring all correct information is full and complete.
o Responsible for setting up BOMs in AX and complete products in Share Point for
price list building and presentation
o Organize pending lists to inform PRD Engineers and QC to be at vendors to
review the samples on time
o Communicate with vendors for sample amendments, create sample purchase
orders for market show, and sample shipping schedule.
o Monitor samples deliveries to all showrooms before markets with logistics
department.
o Provide with photography schedule for marketing department by following up
sample status.
o Support marketing department in providing color panels for editing sample
photography and catalogues.
o Inform all product materials, details and tune up notes after markets/review for
pre-production samples process to vendors and QC
o Maintain and adjust product status/life cycle in the system from Demand/ Sales
Department information
o Responsible for vendors’ information (address, contact name, number, vendor’s
lead time and MOQ) hand over to Supply Department.
o Responsible for communications with relevant suppliers/vendors and daily follow
up of sample developments: providing information and supporting PRD
Engineers to resolve issues which arise during and after the sample
development.
o Support PRD Team Leader and PRD Manager in costing activities for finished
products.
o Monitor all rush air requests for samples shipping in time to market show: air
request filling forms, air quote, and sample picking up process.
o Organize and maintain archive documents of customers’ standards, suppliers,
item numbers/sku#, sample to do list, sample product development sheet,
pending list, sample tracking sheet, and save Ocean/Air shipping documents in
Share Point for record.
o Request for new vendors setting up in the system.

3. o Create monthly reports with revenue data and product life cycle to draw up line
charts and conclude how many percentages success of a project
o Train for newcomers in data entry and all related documents of sample producing
process
Skills
Be excellent at Word, Power point and Excel
Know Chinese (beginner)
Translate documents such as: birth certificates, labor contracts, diplomas and so on.
Know exporting and importing skill since three months short term learning
Manage internal orders, customer care of enquiries, inter-company prices, shipping
requirements and delivery schedule.
Know data entry in AX and Share Point
Communicate with vendors, sales, supply, demand, marketing and logistics departments
for sample details, modifications, sample purchase orders, vendor information, product
life cycle, photo shooting schedule, and sample shipping schedule.
Work hard; try best to learn everything good for knowledge and gaining experience
Responsible for duties or tasks assigned
Interests
Listen to music (English and Chinese), watch movies, and play computer games
Travel to many places.